Unable to add MS Office SharePoint monitor
Check if all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#SharePointServer
WMI Mode
If unable to add the SharePoint Server monitor in WMI mode, follow the below steps
Open command prompt in administrator mode in Applications Manager-installed machine.
Go to <Applications Manager Home>\working\conf\application\scripts directory.
Execute the below commands by replacing hostname, username and password with that of the reported SharePoint server:
cscript wmiget.vbs hostname username password "Select * from Win32_PerfRawData_PerfOS_Processor where Name='_Total'"Copy the output of the above command to a text file.
Powershell Mode
If unable to add the SharePoint Server monitor in Powershell mode, follow the below steps
Open powershell in administrator mode in the Applications Manager-installed machine.
Go to <Applications Manager Home>\working\conf\application\scripts\powershell directory.
- Execute the below commands by replacing hostname, username and password with that of the reported SharePoint server:.\TestConnectivity.ps1 'hostname' 'username' 'password'
- If Farm server option is chosen, execute the below command:.\TestConnectivity.ps1 'hostname' 'username' 'password' 'FarmType' 'CredSSP'Use CredSSP only if enabled, else remove that argument from the command.
Copy the output of the above command to a text file.
New to ADSelfService Plus?
Related Articles
Unable to Add Kubernetes Monitor
If you are having trouble adding a Kubernetes monitor in Applications Manager, ensure that the the prerequisites have been met: Verify whether you can establish an SSH connection to the Kubernetes server from the APM installed machine. Use the ...Basic WMI connection check when unable to add monitor
Follow the below steps to check the WMI connection when unable to add the monitor in WMI mode. Supported monitors: Active Directory, Microsoft Dynamics CRM / 356 On Prem, Microsoft Dynamics AX, Microsoft Skype for Business, Network Policy Server, ...Unable to add Exchange Server monitor
Check whether all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#ExchangeServer WMI Mode If unable to add the Exchange ...Unable to add Active Directory monitor
1. Open command prompt in administrator mode and navigate to <Applications Manager Home>\working\conf\application\scripts directory. 2. Execute the below command replacing hostname, username and password with that of the Active Directory server: ...JBoss 7 & above : Unable to add monitor
Note : The below troubleshooting steps are for JBoss version 6 EAP, 7 and above. Refer here for lower versions. For JBoss version 7 and above, Applications Manager collects data via JBoss Management Interface. The management URL should be accessible ...