No data available (or) error in SharePoint monitor added in WMI mode
If data is not available or if you encounter any error during data collection for SharePoint server monitor added in WMI mode, follow the steps below:
If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the monitor type to troubleshoot the problem. Click here for more details.
If you are using AppManager version below 15470, follow the troubleshooting steps mentioned below.
Open command prompt in administrator mode in Applications Manager-installed machine.
Go to <Applications Manager Home>\bin\troubleshooting directory.
Execute the SharePoint.bat file.
Enter the Hostname, Username and Password when prompted.
Copy the output to a text file.
Reach out to our support team with the text file containing the output to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
New to ADSelfService Plus?
Related Articles
No data available (or) error in Biztalk Server monitor added in WMI mode
If data is not available or if you encounter any error during data collection for Biztalk Server monitor added in WMI mode, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and ...No data available (or) error in SharePoint monitor added in Powershell mode
If data is not available or any error occurs during data collection for SharePoint Server monitor when added in Powershell mode follow the steps below. Go to <AppManager-Home>\working\conf\application\scripts\powershell Run the below commands by ...APM Insight monitor is UP, but monitor page doesn't show any data
Possible Causes The APM Insight monitor status corresponds to the respective agent folder pointed Java Application status i.e., as long as the Application server is running, the monitor status will be UP. 1. No Transactions Recorded: It is possible ...Self monitor Applications Manager using Real User Monitoring
We can monitor the Applications Manager using Real User Monitoring with a Java Script injection and this can be used to measure the Applications Manager's performance continuously. All you need is to install and setup the Real User Monitoring (RUM) ...No data available (or) error in Microsoft Dynamics AX monitor
If data is not available or if you encounter any error during data collection for Microsoft Dynamics AX monitor, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the ...