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    • Announcements

    • Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)

      Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations

    • Zero day alert: CVE-2026-45585

      CVE-2026-45585 is a Windows security feature bypass zero-day vulnerability, publicly known as “YellowKey", that targets the protections provided by Microsoft BitLocker full-disk encryption. This vulnerability can allow an attacker with physical access

    • Zero day alert: CVE-2026-45585

      CVE-2026-45585 is a Windows security feature bypass zero-day vulnerability, publicly known as “YellowKey", that targets the protections provided by Microsoft BitLocker full-disk encryption. This vulnerability can allow an attacker with physical access

    • Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)

      Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations

    • Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)

      Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations

    • Most Discussed Topics

    • ServiceDesk Plus Cloud very slow to load

      Are there any current known issues? We're seeing very slow loading across all our ServiceDesk Cloud instances. We are on the US East Coast.

    • Build 8402 causing CPU spikes

      Hi Community /Support Team, we are experiencing a persistent issue where the Zulu Platform x64 Architecture process is consuming 100% CPU on our Windows Server and broke SSO with Okta Following an update to Build 8042. The java.exe process spikes to 100%

    • Configure SLA

      Hello, We would like to configure the following in the SLA: Major (critical service degraded) • ⏱ Response: 1 hour • ⏱ Resolution: 8 hours / same day Request / Support • ⏱ Response: 24 hours • ⏱ Resolution: 3 to 5 days Has anyone encountered this issue

    • server icon from taskbar missing

      The server icon in task bar is missing after updating to build 11.5.2613.09 Manage Engine Endpoint Central.

    • Consulta Técnica – Endpoint /notifications del API genera envío de correo no deseado al solicitante

      Actualmente estamos realizando una integración de un sistema de automatización de help desk con ServiceDesk Plus On-Premises utilizando la API REST v3. Luego de actualizar un ticket, llamamos al endpoint POST /api/v3/requests/{id}/notifications con type: