DeviceExpert web cannot be accessed from other host?
Hi, I would like to know what can I check to troubleshoot this issue. I installed DeviceExpert on port 6060. It can be accessed from inside the server itself via localhost:6060 but when accessed from other host via IP address and port 6060 it only gave me blank page without any error message. Previously it used to works fine and can be accessed normally from other host. There is no change and suddenly it just won't work. I can assure that no firewall blocking and no network issue. And as additional
file Monitor with "Only appended content" not worked ,but with" Whole file" worked
Check Content 111 file content like below "test.log1" ORA-00001 ORA-00002 ORA-00003 ORA-00004 ORA-00005 ORA-00006 ORA-00007 ORA-00008 ORA-00009 DDD ORA-00010 ORA-00011 EEE ORA-1111 FFF ORA-11111 1111 WWW ORA- www 111111 11111111 1111111 sss sss www 123 111122223333 1111111111111111 111-222-3333 111-aaa-vvv 333-222-111 111111 1111111 111111111 11111111111 111111111111 vfd-1111-rty
URGENT: Opmanager not working anymore!
HELP!! We experienced an outage of a site which caused the startserver.log of Netflow to grow & grow until we ran out of disk space this weekend. I was not able to delete this file with all services running. So I: - stopped all installed products' services (NetFlow Analyzer, ADAudit und OpManager) - disabled the services - rebooted the server - deleted the file (C:\ManageEngine\OpManager\NetFlow\serverstart.log) - set back all three services to automatic - rebooted the server again But now the standard
Problem updating created fields
Im trying to customize the self update page on my info, wants to add some additional fields, which i have created. But when i try to update the addtional created fields im getting an error " Data update unsuccessful as per standards set by administrator. Please try other alternatives" Kindly advise.
Need to allow RDP session with domain user only
Hi Team, For this I have done configuration as per below. I have added all domain resources in PMP and "BCITLAB - Domain Controller" is domain controller in my network.[Snap shot 1] Now I need to allow RDP access of "SDP" with domain user called "pmpadmin" and for that I have added "pmpadmin" user under "BCITLAB - Domain Controller". I have added same user under SDP resource to share that resource and then I have configured auto logon for that SDP resource. From end user I can still able to see local
Unable to scan assets with Windows 10 Anniversary Installed
Hello, Using the latest version of ServiceDesk Plus (9.2 Build 9227), we are unable to scan assets that have Windows 10 Anniversary Edition installed on them. All other Windows versions are working 7, and pre Anniversary Windows 10. Any insight would be appreciated. Thanks, -Darren
Auto Logon for Web Apps not working
Hi Team, I have attached all the snap shots of my configuration with step by step. Thanks Arjun
High Availability
Hi Team, Below are my queries for High Availability in PMP. 1. When primary server goes down which operations are not allowed on secondary server. If there is documentation link for this please do share with me. 2. As of now for HA we are getting below alert, When primary goes down, [pmpbackup is secondary server name] Resource Name Account Name Operated By IP Address Time Stamp Operation Type Reason Not Applicable Not Applicable System pmpbackup 2016-09-19 14:52:58.743 High Availability
AD Group Membeship Report
I have been looking for a way to run a report for all members of a group in AD. These are typically requested for Auditing purposes. Is there some type of report specifically veered towards this? It would be great to have this option.
MSU Deployment
So I did the usual patch Tuesday (Aug 9) get them out there and came across something yesterday (Sep 8th) KB3177725 is not perfect, it breaks multi document printing (released Aug 9th) KB3187022 fixes the usual MS screw ups (released Aug 23rd) Oh lucky me, the fix is an MSU not an MSI, so now I have to go around and manually patch 60+ workstations Can we not have a tutorial on how we can deploy MSU's through the DC / Software Deployment ??? Jim..
Desktop Central Microsoft Updates
Has anyone seen any inconsistency with Desktop Central Patch scans for Microsoft Updates. My Vulnerability scanner indicates patches needed, Microsoft Security Baseline Analyzer indicates patches needed, checking for Windows Updates from Microsoft indicates patches needed, but yet Desktop Central Indicates Patches not needed. Junior
How to Change the Color of bar graphs from red to green
Hello Support, I have several machines that run very high no RAM like 85% which is normal. However on server view it shows a red bar graph how can I change that to green despite the value. Please let me know any sort of work around for this.
Integration with Non ME product
Dear Support team, Can i integrate HP Service Manager 9.4 with ManageEngine ServiceDesk Plus? If this possible please give me integration instructions.
How to change destination folder
Hello, Please help, i just can't figure out how to change the destination folder for adaudit plus backups and logs. they are filling my drive quickly. thank you in advance.
Installed Windows 7 or 10 build number
Hi all, Does anyone know if there's a way to find out what version/build of Windows is installed on the clients? At the moment it just shows as Windows 10 Professional Edition (x64), without build numbers. The same with Windows 7. Thanks all!
ADAudit Plus options
We are currently licensed for a certain number of DC's but I wanted to ask if the ADAudit plus tool will audit Disk space on DC's and member servers? I realize those are member server licenses that we would need to purchase but just wanted to ask. Thanks, Matt
Archive events
Hi team, I have installed DC on the one server and ADAudit Plus on the other one joined to the domain. The ADAudit Plus service is running under domain admin account. I'm testing the trial version, I have configured the Archive Events to 1 day. The problem is I still don't see the archived files in the Archive Folder by default. Any help will be good. Thanks.
Include 'Pre-Windows 2000 Name' attribute in reports
Hi guys, please consider including the 'pre-windows 2000 name' in reports and data collection. This would be very useful to us in our reports.
8007000eERROR_MESSAGE
Failure while collecting event log data - ADAudit Plus [07:52:26:904]|[09-12-2016]|[ADSMLogger]|[INFO]|[125]: WMI ERROR -> key is ServerNameerror values = {ERROR_SEVERITY : SEVEREERROR_CODE : 8007000eERROR_MESSAGE : Not enough storage is available to complete this operation. }, | Server configuration: Server is used only for ADAudit Plus Win2012R2 RAM 8Gb Free disk space 14 Gb Any suggestions?
Different acknowledgement rules for different customers?
Is is possible to have different acknowledgement rules based on the sender? Let's say I received an incident from my VIP customers, instead of sending them Your request has been open with this ticket ###. Let's say: We have received your request ## and we will treat it with high priority.
Change certificate
Hi, I would like to change the default certificate used when https is used in ADAudit Plus. Does anyone know how to do this? Regards Markus
Patch ID 103227 Fails Checksum After Download. No problem with any other patches...
Patch ID 103227 Fails Checksum After Download. I am not using a proxy. I can download this patch directly from the Microsoft link on the machine that ManageEngine is installed on. Not sure how to proceed. Any help or direction would be greatly appreciated. Will
RegExp matching for file/folder exclusions
As per this thread https://forums.manageengine.com/topic/do-the-product-team-review-the-ideas-section it appears the regular expression matching for file/folder exclusions was added to the product? Can you give some examples?
Bulk delete pending approvals
Is there a way to bulk remove a list of 200 pending approvals? Possible through a SQL query?
OpManager v12.1 Popup Window stays on screen
When clicking on a switch port, the popup window stay displayed, even when switching screens until the browser refresh key is pressed.
OpManager V12.1 Errors with Business View Builder
Multiple errors, The small window for uploading a file overlays other parts making it impossible to setup a link. Clicking on Save, results in an error that says the API is for internal use only.
OpManager v12.1 Device Status
Status page shows device in Trouble Status. Interface in Status page shows Trouble. Clicking on Interface to go to the details page, shows no problems. OpManager v11.6 shows no errors either. Also, we just upgraded this router with a different model and had to do a re-discover 3 times before it would pick up the new information.
Scripting Query
Hi, I'm looking into how scripts can control the Resource Info and we've used the following so when an option is selected it run this - Which auto-Selects the Please Re-Open..." checkbox. $CS.setValue("RES_907_QUS_3001",["Please Re-Open the Attached Wrappers"]); 1) Can you set it so it cannot be changed ? 2) Can you hide other elements in the list ? Any help would be appreciated. A
DFS replication backlog script
Hi All, This is a script I have hacked together to report on the DFS replication backlog numbers. A couple of things to note: The opmanager service needs to be running as an administrator and not local service account or you will get access denied. The script is configured to only show values greater than zero. Command to run the script is cscript ${FileName}.vbs ${DeviceName} As DFS replication normally always has some backlog I would not set the alerting values too low Thanks and hope you enjoy
Desktop Installation
i download desktop central now when i run the setup it say 100 mb free space required and i have more than this space is free but not installing.
How can i see list of task by technicien and elapsed time for it
i would like a query like a SELECT ......... to get this reports thank's in advance.
Home Folder Report?
Hello everyone, Is there a way to run a report that will tell me which users are using a specific home folder / profile path? Am trying to generate a list of those using an outdated one, so as I can move them over to the new path (which I have found out how to do in ADManager). Thanks, Craig
Problem using chrome
Hey, I recently upgraded my google chrome to version 53.0.2785.116. When I search for an asset and want to view the depreciation details I can’t set the schedule to monthly. It keeps at annually when I click the monthly button. When I use Internet explorer or chrome version 51.0.2704.84 I have no problems. I also reset my browser settings without effect. Kind regards, Jordi van Oosterbosch
Impact of deleting a unique static group
Good morning, Wanting to modify some custom groups, I hit the delete button for a unique static group but was then presented with an impact window stating "Packages that are published will be revoked". Can anyone tell me what this will have as exact impact? Will it just remove packages from the Self-Service Portal that are published for this group or will it actually uninstall software packages that were deployed with this unique static group as target? Clarification would be most welcome. Steve
Trying to restore DB to a new server
I am trying to restore the db to a new server. Its postgres. The database will not restore. I keep getting "Problem while restoring db". Can anyone point me in the right direction as to why this is happening?
approval request before close
hi, is there any option to force technician to take approval form his manger before close the request, example: end user submit new request need new workstation ,after assign the request to technician and make survey for site and every thing ok ,should take approval form asset manger before close the request therefore need an option to select some services will not close until take approval from manger . thank you
Additional "Acknowledge the Contact by email" rules
Hello, SCP has possibility to Acknowledge the Contact by email "When a request is assigned to Support Rep". Due to our specific structure we need that system would inform the Contact only 1st time the Support Rep is assigned (it could be called "the first Support Rep who picked up the request"), but not everytime Support Rep changes. We have Project managers who work in teams with assistants and our Contacts need to know Project manager only, but not the assistant (in that cases when project manager
IsEscaleted
Hi, I'm trying to understand what is this field.. what it means? I'm exporting / using it to ZohoReports. Thanks,
Business view settings
Hi, today our monitoring system has suddenly changed itself from a "listed" (square blocks view) business view display to a tree view. We had not asked for this, it has applied this configuration without asking us anything. Is there a way to replace the listed blocks view instead that the tree one? We are trying to look into the submenu "View settings --> display properties" but we can't find a solution. Thank you.
ManageEngine AD360 - Build 4104 Released
Hello Everybody! We have just released a new build of AD360 – 4104 – to fix some minor issues in the product. Issues Fixed Issue in initializing the built-in pgSQL database has been fixed. Other minor bugs have also been fixed. Get the new build from: http://www.manageengine.com/active-directory-360/download.html A service pack for this build will be made available soon. We have tried our best to incorporate your suggestions into the product and hope it is up to your liking. We eagerly look forward
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