Google Account Auto Login via PMP Extension
Can we autologin to google websites like gmail , google serach etc with PMP chrome extension? What we have to select while creating resource google cloud app or website account. I am facing issue as google login [page is different then other websites.
[SDF-43984] What can't I see scheduled reports?
If I create a scheduled report I can see it - if someone else does I cannot. WHY??? What if the other person quits?? If I am a sysadmin in service desk - I should be able to see everything!
Force Enrollment via logon script: Server unreachable, right now!
I have set up force enrollment by adding the appropriate lines to my logon script, however when I log in as a user, I get a popup box that says "Server unreachable, right now!" The firewall is off on the server, and I am able to get to the web portal from the machine that gets the error. Any ideas?
[Term of the Day]: NAT64
Term of the Day "Network Address Translation 64" Definition — What is NAT64? As you know, NAT is a mechanism of taking all private IP addresses and hiding them behind a pool of public addresses. NAT64 is a related technology that provides a way to
Next Release : Enhancements in Solutions, Changes, Zia and Setup
Dear Users, We are planning for the next release set of enhancement's in Solutions, Changes, Zia and Setup for ServiceDesk Plus Cloud. Kindly refer to the below details : Enhancements Solutions Topic Owners for Solution Topics You can now assign
Celebrate the Season: HAPPY HOLIDAYS!
On behalf of the ManageEngine Community team, we first want to take this opportunity to wish you all a very safe, warm and Happy Holidays. It’s been quite a year. Although it’s been challenging, we've been so
How to add Office 365 users to Microsoft Teams with ADManager Plus?
Microsoft Teams is a collaborative tool for business communications available with Office 365. ADManager Plus can help you assign Microsoft 365 (Office 365) users to different channels or teams in Microsoft Teams, right while provisioning their Active Directory and Office 365 accounts. You can also assign various policy packages to the users. This feature is a part of ADManager Plus' latest update. You can download the latest build here. The following steps can help you with adding users to Microsoft
Why is Site not a CI in CMDB?
Sites are one of the core components of objects in the helpdesk... almost everything must be tied to them. However, they are missing from the CMDB and the relationships between objects. \ Can anyone explain why?
Unable to connect to Jboss server.
When I start "New Monitor" for JBOSS 4.0.4GA i got this error: Unable to connect to Jboss server. Error Message: jndi not bound Trying to find out what is the reason I start the: jbossDebug 10.0.0.3 8080 4.0.2 and the following error occured: Trying to connect to jboss server : 10.0.0.3 running at port :8080 Connecting for {JBossLibraries=[.\jboss\402\dom4j.jar, .\jboss\402\jbossall-client.jar], JndiProperties={java.naming.factory.initial=org.jbo ss.naming.HttpNamingContextFactory, java.naming.provider.url=http://10.0.0.3:8080/invoker/JNDIFactory}}
NEtflow Analizer error fetchin Nokia ALU Intefaces Names.
When I try to fetch names from a Nokia ALU but is not possible. I Did already a snmpwalk and I can see the index are diferent to the GUI. E:\OpManager\troubleshooting>snmpwalk 10.190.1.0 161 netview Snmp Walk on host = 10.190.1.0 with port = 161 and community
Security Warning: Default Credentials Not Reset
Hi ALL! I updated my SD to 11120 and now i have red message: Security Warning: Default Credentials Not Reset What Credentials i must reset? How i can disable it ?
[Term of the Day]: Hamming Code
Term of the Day "Hamming Code" Definition — What is Hamming Code? Hamming Code is an error detecting and correcting code technique that was developed in 1950 by R.W.Hamming. Whenever a data packet is transmitted over a network, there are possibilities
Reports
Hi, How do I run a report that shows me how long my team spent working on each ticket? Also are there a centralized place were I can locate training on how to navigate the system? Thank you -Keila
Get reADy for 2021 series- part 3: Configure a disable and delete policy
Once you get a report of inactive user accounts and review the access and permissions, the next step is to disable or delete these accounts. Their access and permissions should also be revoked immediately to prevent the accounts from being exploited
[SDF-91968] Need to be able to choose a template - when splitting
HI, We have several differnt support grouips and templates for each group. When splitting a ticket wre need the ability to select the template. Currently when you split a ticket - it goes to the default template. We need the ability to select a different
Schedule Report for individual monitor is possible in Apps anager
Schedule Report for individual monitor is possible in Apps anager
SAML Problem
We have launched SAML authentication on our development server. After launching the page from the link, we receive an error message like below. Logging in with the button Sign in with SAML sso, works fine.
Query Online/Offline Technician logged to servcidesk weekly
Please provide an Query Online/Offline Technician logged to servcidesk weekly ===== Query Columns======= Technician name Status Date Time
First day of week
Hello, How can I change the first day of week?. When I select "Last Week" in report it take from Sunday to Saturday, I wand to change this from Monday to Sunday. Thanks,
[Term of the Day]: Backlink
Term of the Day "BackLinking" Definition — What is a BackLink? A backlink, also known as an incoming link, inbound link, inlink or inward link, is a link on another website that points to your site. For example, assume you’ve won an award, the awarding
New requesters without e-mail can't login
Hi, New users that are part of our domain, but doesn't have an e-mail adress assigned in AD user account can't login to SDP. Automatic login by SSO is not working and manual sign is not working. It does however work if the user is first imported into the application. I have the following set in SDP: SDP 10514 MSSQL
Issues in the iOS 14.2 update that cause app crashes
An issue has been detected in the iOS 14.2 update, that causes certain app store applications that have been developed using Xamarin, an app development tool provided by Microsoft to crash when they are distributed using an MDM solution. This issue does
Feature spotlight: Support for stored procedures
Streamline your data import process! Gone are the days of having to type lengthy SQL queries to import specific data from your databases. You can now utilize stored procedures to import data from specific databases with minimal effort. Stored procedures
ME DESKTOP CENTRAL MSP-Distributed Server not working properly
Dear Community Team, I have Query on Distribution Server and Remote office Setup using ME Distribution Server. I am not sure who can give me the correct answer since this is very urgent and team is very slow in response. We have remote office setup with
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Deploying office 2019
Hi, We want to install the Office 2019 from the manageengine version 10.0.470 We did follow this https://www.manageengine.com/products/desktop-central/deploy-ms-office-2019-how-to.html On a server we create a shared folder and put the setup.exe and Config.xml
Dias Festivos por pais
Hola, tenemos varios sitios, en varios paises, cada pais con sus correspondientes dias festivos. No entiendo como debería cargar los días festivos, si es que debo repetirlos por la cantidad de sitios que tengo, por ejempplo en ARGENTINA son 5 plantas
REST API - Search for new requests by date/time
Hello, Does anyone know if the REST API supports searching for requests that are greater than a given date/time stamp? Something like : https://mytest.myurl.com/api/v3/requests?TECHNICIAN_KEY=12345F2-5EA0-4EBA-B74C-FADA17646500&INPUT_DATA={'start_date'
Change UDF to GUDF in SQL
How I can change UDF (additional fields) to GUDF (additional fields) in SQL
Weekly ticket report
How can I generate a report of requests which should have the below details - 1. Tickets created and closed on a weekly basis. Need the ability to generate this report for a specific month or months (Eg: Last 6 months) 2. All tickets in one report. Currently, if I need to get a report of last one year requests, I need to combine two reports - Archived Reports + Non-Archived Reports.
UDF on SQL table
User defined additional filed(UDF) for the specify form In which table is the database stored? my means UDF on SQL table NOT(GUDF!)
Purchase Request for Requester
Hi, is it planned to open the Purchase Request fuction on the Customer Self Service Portal? It would be great to have fuction for every requester to open their own purchase request and follow the status. Many thanks in advance Sascha
Query report with subquery not working
Hi, ServiceDesk Plus 11.1.0 build 11129 Trying to create a query report for inflow/outflow difference report. The follow SQL does not work. No error messages, just no report when click on Run Report. Select d.Status, d.Jan, d.Feb, d.Mar, d.Apr, d.May,
Cannot see SLA information in Service request details
In the Service catalog I have created a SLA for service requests. I have associated some templates for service requests to this SLA. But, when someone creates a service request based on these templates, I can not see the connection to this SLA in the
Multiple Instances of SD Plus
We have two instances of SD plus running on a copy of server 2008 and we want to move these to a new server. There used to be a guide floating around the web but we can't seem to find it. Both use different ports and have separate services running so
Notify on mail new added member on project
I want to receive a notification when a user is added to the project. It's possible?
Create a date based view
Hi, Could anyone advise how I would go about creating a view that shows all tickets closed "today"? We are running SDP on Prem. Thanks, Antony
API for get organization role a department
Hi, I want to define conditional approval workflow. Now I need to API for get organization role details of department. I'm searching for this need in your API documentation but can't find it. What should I do? I need it ASAP? Thanks for helping
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