Couldn't resolve these MIB nodes
Good morning, I'm trying to load the MIB file for the TimePictra When loading the MIB, it shows this error message: I attach MIB file. Thank you in advance.
ServiceDesk version 11301 is incompatible with DesktopCentral version 10.0.707
I have installed the latest version of ServiceDesk and lost connection to DesktopCentral. I updated the DesktopCentral to version 10.0.707 provided in this link: https://www.manageengine.com/products/desktop-central/service-packs1.html I have exactly
Get a string from description
Hi dears, How I can get a value from description and set it on a custom filed? for ex: a request registered, on the description has like : from [Joe Evian Jayas Pen [HTML invoic](/moyaja/pen/wJCra/).... Invoice #: 101138 Amount Due: $600.00 How I can
The version of Desktop Central integrated is not compatible with ServiceDesk Plus
Hi Dear I have a problem after upgrade Service desk plus and desktop central to Last version. I Updated servicedesk plus 11300 and also update desktop central to 10.0.690 but after that i have a problem in servicedesk plus it doesn't integrate with desktop
[Term of the Day]: SATA
Term of the Day "Serial Advanced Technology Attachment" What does SATA mean? Serial ATA is a standard that determines how data is transferred between a computer's motherboard and mass storage devices such as hard disk drives (HDDs), optical drives
Microsoft Edge (Chromium-based) fixes several high-severity vulnerabilities in its 92.0.902.55 update
Hello everyone, Microsoft Edge (Chromium-based) has been updated to 92.0.902.55 for Windows, macOS, and Linux. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft Edge (Chromium-based) fixes several high-severity vulnerabilities in its 92.0.902.55 update
Hello everyone, Microsoft Edge (Chromium-based) has been updated to 92.0.902.55 for Windows, macOS, and Linux. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft Edge (Chromium-based) fixes several high-severity vulnerabilities in its 92.0.902.55 update
Hello everyone, Microsoft Edge (Chromium-based) has been updated to 92.0.902.55 for Windows, macOS, and Linux. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
[Security advisory] Vulnerability in AssetExplorer versions 6600 and above
Hi there, This is a security advisory regarding a possible authentication bypass vulnerability in a few REST API URLs in AssetExplorer, which has been identified and rectified. Users of AssetExplorer (all editions) with version 6600 and above might
Announcement on Two-factor authentication availability in ServiceDesk Plus MSP
Dear User(s) Greetings for the day. ManageEngine ServiceDesk Plus MSP released Two-factor Authentication (2FA) along with its 10527 release. Please refer to the Migration path table available here and upgrade to our latest build 10527. Enhancements SDPMSP-9153,15521
Reports not returning accurate information - Assets vs Workstation states
Good Afternoon, Creating some reports to get real time info on the state of some workstations that are either being shipped back to the office, or are in repair. I am going at this in 2 directions. Report type - tabular Report Module - Display columns
Add form fields to title of services request
Is it possible to pick up a field used in a service request form and use it in the title of the request? I have a new user request and would like to have the name and start date displaying in the request title. Many thanks
How to re-add agent-monitored server that was deleted from inventory?
Hi all, I accidentally deleted an agent-monitored server from inventory, and I'm not sure how to add it back in. Will I need to uninstall and install the agent on the server? Or is there a simpler way?
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
Disable default request template setting doesn't work
Hi, I set the setting "Disable default request template" to value "Yes" but it doesn't work. Technicians still have this template on request catalog. And the second question - Can i set selected template on "New" button?
Need to move Desktop Central installation to different disk
Hi guys, I need to move my Desktop Central server installation from the C: drive to another drive so that backups are easier. I was planning to "migrate" by following these instructions https://www.manageengine.com/products/desktop-central/server-migration-retain-ip.html,
Issues with Assets Showing in Assetexplorer after update including Desktop Central
My Agents work flawless since they now use Desktopcentral, they show everything i need in the desktop central portal, however they do not import consistently into assetexplorer.
IT analytics in 90 seconds: Stay on top of every threat to your endpoints
Crack down on every at-risk endpoint in your organization using the Security Threats dashboard from Analytics Plus. If you're not already using Analytics Plus, download your free, 30-day trial today.
IT analytics in 90 seconds: Stay on top of every threat to your endpoints
Crack down on every at-risk endpoint in your organization using the Security Threats dashboard from Analytics Plus. If you're not already using Analytics Plus, download your free, 30-day trial today.
I want to know how to let the Netflow Analyzer uses more memory, to get more better performance
I have a Server with 64 GB Memory,but,I can only find the performance turning topic,that used the maximum memory is 16 GB. So, how do I change the parameters to use more memory,to get to more better performance? Any one help me? Thanks.
Custom Function/Script returns NULL for Request ID
Hello - I"m using a Custom Function/script to send out an email notification to all applicable Technicians when a REquester opens a ticket. Everything is working fine except: id = requestObj.get("id"); It seems as if the ID is not tey "created" by the
can't make a request from the answer
hello. please, help me. can't make a request from the answer if answer was added through the portal. but I can make a request from the answer if the answer was made via mail. I need to make a request from the answer through the portal and through the
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
[Term of the Day]:DevSecOps
Term of the Day “DevSecOps” Definition — What is a DevSecOps? DevSecOps is a framework that organizations use to manage their development process to include software security assessments as a key component in all stages of the development cycle.
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
Webinar featuring IDC’s Mark Leary: Make your IT operations future-proof with the Branch of One architecture
With the pandemic, the unprecedented need to support remote working drove several IT organizations worldwide to make drastic changes to their infrastructures. With band aid fixes and make shift solutions, organizations managed to retain business continuity
Assigning Users to Tasks
We created a custom Change Control process using the Request to Change template in ServiceDesk Plus. After initial approval of the Request and assiging a Change, we move it to a Task Creation status under Implementation. The Requestor is responsible
Desktop Central - Better Patch Management Information / Flow
Some things that I believe would help improve the Patch Management flow in Desktop Central, currently it's a bit cumbersome and hard to track down what exactly is in which patching group / deployment policy. Separate Configuration Deployment Policies
Google Chrome fixes several high-severity vulnerabilities in its stable channel 92.0.4515.107 update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.107 for Windows, macOS, and Linux. This update comes with fixes for 35 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Samsung USB Block
Anybody know how to secure USB from Samsung and other Androids besides Apple
Restrict access web console on internet
We want to use agent to scan the laptops out of office , but the agent port and web console port is the same , so any user can open the web console on internet , we just want to access to web console through the LAN , what should we do ? thanks.
Software Deployment Logic Expansion
I've came from Lansweeper system and Desktop Central Software deployment is very primitive. In Lansweeper deployment I can create steps and each step in deployment can preform different task (CMD , file check, version check.. etc..) and depending on
Adding a Google account to RecoveryManager Plus
This post will explain how you can add your Google Workspace account to RecoveryManager Plus. Prerequisites: To add your Google Workspace account to RecoveryManager Plus, you’ll require a service ID and/or a service Key. To create a service account
[Tips & Tricks] A Change Widget for Technician's to view "Open Changes"
One of our ServiceDesk Plus customers came up with the following requirement, a custom widget needed for the Technician's homepage for Changes. To display all open Changes, so that technicians need not go to the Change tab and view the open Changes, they can
Report Project Status change From History
Hi team. A pleasure to salute you. Is there a way to generate a report that shows the status and dates of changes in the status of a project? And to be shown in the report like this: Thanks and Regards!!
Google Chrome fixes several high-severity vulnerabilities in its stable channel 92.0.4515.107 update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.107 for Windows, macOS, and Linux. This update comes with fixes for 35 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google Chrome fixes several high-severity vulnerabilities in its stable channel 92.0.4515.107 update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.107 for Windows, macOS, and Linux. This update comes with fixes for 35 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
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