Problem installing software MSI or EXE
Hello, I am having problem when I am try to deploy software (MSI or EXE)... Executed failed and in the remark I can see "the wait operation timed out" Could some body help me? or instruct me how to setup it to have success installation... Thank you JAFG
Need export all data in "Inventory>Computer>Selected compute
I want function export all data in "Inventory>Computer>Selected Computer" section as PDF or CSV file. Can you make it? Manop Thumnao
Deployment Errors
Concerning the Desktop Central, here are the various problems that we are getting to deploy the program. 1) Retrieval of WMI data on remote machine has failed 2) Remote machine in down (Even if the machine is running) 3) Agent Installation Failed on the remote machine due to �Pipe has been ended: - Error code: (109) Note: Firewall Disabled WMI Service Started COM Security for �Anonymous Logon� � Remote Access: Enabled. We even downloaded the tool manually and installed it on the remote pc, but even
Multiple Domains
Will you be adding support for multiple domains for MEDC in the near future? REALLY need this feature. AVC
Upgrade Pack for Desktop Central Released
Desktop Central Upgrade Pack Released We avail this opportunity to thank our customers and evaluators who had contributed their valuable feedbacks and requirements for this release of Upgrade Pack for Desktop Central. Upgrade Pack Download | Read More Please download and follow the instructions in the page to install the Upgrade Pack. The upgrade pack has been released with all the fixes for the issues which were reported in earlier builds along with additional features essential for Desktop Management.
Support Request
Every user account apart from the main admin account keeps failing to log in. We try resetting there passwords but this dosen't help. We have to re-create their accounts for them to log in. Is this a known problem or do you know of a fix? Brian Bashford
ManageEngine Desktop Central 5 Released
Desktop Central 5 Released We take immense pleasure in announcing the release of ManageEngine Desktop Central 5. At this juncture, we would like to thank our customers and evaluators who had contributed their valuable feedbacks and requirements for this prestiges release. Desktop Central 5 Download | Read More This release of ManageEngine Desktop Central 5 has the following major feature. 1. Hardware & Software Inventory. 2. Enhanced Software Installation (support for EXE install). 3. License Management
Desktop Central 5 Releasing soon
Hi Folks Manageengine Desktop Central 5 is releasing soon with features - Hardware Software Inventory - Software Metering - License Management - Enhanced Software Deployment (support for EXE installation) and more. romanus MEDC Technical Support Team
Timeframe On New Release
Can you give the forum a status on where the next release is? Our organization is under pressure to begin supporting Vista (32 and 64-bit) and with Desktop Central not ready yet, its becomming more difficult to justify continued expense. This also puts into focus the necessity of (all) vendors to be ready when new OS launches. Vista was been out to OEM since mid-January. Your now at the fifth month mark. Why exactly AdventNet hasn't been ready five months after release makes the case harder, not
Need Features
After remote controlling another PC, when I finish and close the remote session, the entire program exists completely and I need to re-login. Can this be changed to just return back to the previous screen? Tim Noe
Support Request
Wireless laptops are unable to receive patches/software installs etc. How can you force the update to happen ASAP,instead of after the system reboots? Microsoft SMS you can force the updates in realtime, can this be done with Desktop Central? Toby Pittman
Need Features
Force patches/software installations in realtime, without having to reboot the PC before the patches/software are installed. Toby Pittmant
Desktop Central doesn't work!
I downloaded the trial to test this app out. Installed it and I get to a webpage: http://localhost:8020/configurations.do I use admin as username and password for first login, and it just sits there.... nothing ever happens, not even an error message. What gives?
Support Request
Can't install .msi package either by user or computer using network share. When logged on to the laptop as the user the share is connected and I can see the .msi and start installation by double clicking, but it will not do this automatically. johnnydcusa
Support Help
Hi I am looking to migrate desktop central to another server and want to save all the configerations and information so it runs the excact same was as it does now any suggestions on how i can do this is
Configuration Templates feature in Desktop Central
Configuration Templates Releaed We are pleased to announce the release of Configuration Templates feature in Manageengine Desktop Central. We strongly trust that customer feedbacks and requirements on Configuration Templates would make the desktop management easy and simple. Complete Build Download | Read More What are templates? Templates are the assorted configurations, which are very frequently used. These Templates carry values for the configurations which are in ready made state for deployment.
Support Request
gpresult is not working when desktop central is installed, cause there is the new gpo advagentinstall, error -> access denied. so what now??? Markus Dumhardt
Support Request
if i try to install the agent on the remote machine medc replies: remote machine down. on the client machine runs windows xp and the firewall is completely turned off. also there is no virus-scanner installed on the remote machine. a ping from the medc to the remote machine is possible. what�s going wrong here??? Markus Dumhardt
Support Request
We would like to add KB889320 to our list of patches to be deployed. How do we manually add a patch to the patch list in Desktop Central? Dan Krueger
Support Request
I'm trying to assign a configuration to add a printer to an OU. Its says ready to execute but nothing is there to execute it on. Is it ok to add the configuration to a child ou? Dale Crowder
Software Install
I am testing the software; I have set up an install to install the windowsdefender.msi on a both per computer and per user basis. The file is in the Inventory. I get an error which says "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." Is there a reason why it would not install the windowsdefender.msi or is there something wrong with my set up? Thanks
Support Request
I am on the server machine. I am can see an off-line computer. Yet, I can not see my on-line laptop. Please advise Nathan Laatz
Support Request
Hi, We are unable to deploy agents, when the machines have firewall enabled. Also, we are trying to install VS.Net 2005 using the VS.net setup.msi file. When we selected assign and the installation haven't taken place. Govindaraj
Problem \"status down\" and non-English language problems
All my PC in domain are "system status down". There are neither firewall nor antivirus software installed on client PCs. The second problem is that I have some non-English strings in AD which are written as "?". Sergey
Support Request
More problems. Upon performing a scan of the entire system, the scan NEVER completes. It simply hangs at the scan screen after completely nearly all the scans and never shows that it is complete. Bryan Dent
Support Request
Bloated memory usage. It appears there is a serious memory leak within the application. Just doing simple things such as setting up scheduled patch configurations causes the java.exe runtime to exceed 207MB of memory usage. This is terrible as many large scale e-commerce applications don't even need this much memory and considering this is a simple website it's even worse. Bryan N. Dent
Patch Mgmt Page did not refresh
Dear All, I just install SP 5 build no up to 40500. Everything seem to be working ok for me. except on Patch Mgmt page did not refresh. I tried to push installed patch update to all clients. it is completly installed but client still in highly vulnerable. TIA Leap
Message on clients machine
I am configureing Desktop central on my computer, last step as me to install Desktop central agent on all other computer available on network, just wondering to know will this pop up a message on other computers or not.
Remote Desktop Connections fails.
I have tried everything to get this to connect. Put in ports into the firewall 6100 and 8021. I also even put my IE to LOW and turned off the firewall. When I try to connect it brings up the blue screen and then says "failed to connect"? Any suggestions would help. I am able to push things to this client. Thanks, Ed.
Remote Desktop Connection Problems.
I have tried everything to get this to connect. Put in ports into the firewall 6100 and 8021. I also even put my IE to LOW and turned off the firewall. When I try to connect it brings up the blue screen and then says "failed to connect"? Any suggestions would help. I am able to push things to this client. Thanks, Ed.
Agent problem
hi i have a problem wen install the agent in Windows XP, down de Windows XP firewall, and apply all steps in the support page (case 1,2,3 of the question N� 18)but i can�t install , Download Agent For Manual Installation but noting, this problem not ocurred in the pc�s wit windows 2000 help me
Support Request
when i try to install the client agent from the web server (desktop central) using SOM, i always take the same message "failed due to remote machine is down Liru
Service Pack 5 Released for Desktop Central
Service Pack 5 for Desktop Central Released Service Pack 5 for Desktop Central has been released. We take immense pleasure in announcing this, also we would like to thank our customers and evaluators who had contributed their valuable feedbacks and requirements for this release. Service Pack 5 Download | Read More Service Pack 5 has been released with the fixes for the issues which were reported in earlier builds along with additional features. Highlights of the release are 1. Support for Computers
Support Request (Cannot C AD or Network)
I have just installed the latest release of desktop central, And now I can no longer see the network or active directory. AD Screens all shoe Not available Network Browse Scree\Computer Serach screens are all blank. I have uninstalled and reinstalled software with no change
power management
I hope I am in the right place. My power options properties on my computer, windows xp home sp2, is telling me the ups service is currently stopped. Is this what it should be or is it an error? My computer restarts itself often and i was thinking this could be the reason?
Debian 64 bit Support
Sir, Can i use Application Manager for Monitoring Debian 64 bit OS and Mysql and Apache running on them. Please confirm.. Regards, Rajesh
Missing Reports from Free Version
I installed the product a while ago for evaluation and it has now lapsed into the free version. Most of the reports are no longer available. I'm only managing the IT support guys for now, and I was going to show a few of the reports to our director, but they are no onger available. I thought that most of the AD reports would be available. Is there something I need to do?
Support Request
We are having issues with updates being sent to the machines and run and after performing the update, the machine still reports that the update is missing. This has been tested several times and has failed every time. The update we are currently having an issue with is Patch ID: 90092 PatchName : WindowsXP-KB920872-x86-ENU.exe Is this normal to have all the problems we are having with this tool? It almost seems easier to just install the updates ourselves without the use of this tool. Bryan Dent
Support Request
New Install - Seems that after 3 hrs of the product being installed, the Patch Mgmt feature is now done !!! I have add config;sec policies;install software;desktopsharing;SoM .. Where is the patch mgmt ? I was under the impression this was included with my 200 seat user license nserafini
DST patch for Desktop Central
Daylight Savings Time changes in 2007 will affect Java applications in the United States. This leads to improper reporting of applications, which handles time related data. Updated Java Runtime Environments contain updated rules to report appropriate time with respect to the time zone. Existing US customers who are running build number lesser than 40404 are requested to patch the JRE. Please follow the instructions below to patch the JRE. 1. The Windows OS of the MEDC installed machine needs to be
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