Change SLAs for ServiceDEskplus Cloud

We are in the middle of refining our Change Management templates, business rules and configuration but realised there are no Change SLAs? CRs often should have SLAs for the ff reasons:

Set expectations for response and resolution times.
Ensure timely approvals, planning, and implementation.
Track performance of change management processes.
Improve transparency and service quality.

🕒 Typical SLA Milestones for Change Requests

Stage	SLA Target
Submission	Change request submitted within X hours of identification
Planning	Planning completed within X business days
Approval	CAB or manager approval within X hours/days
Implementation Start	Change begins within scheduled window
Evaluation	Post-change review completed within X days
Closure	Change closed within X days of implementation

When will Servicedeskplus CLoud have its set of SLAs?