Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 118.0.5993.70/.71 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 118.0.5993.70/.71 for Windows and 118.0.5993.70 for Mac and Linux. This update comes with 20 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 118.0.5993.70/.71 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 118.0.5993.70/.71 for Windows and 118.0.5993.70 for Mac and Linux. This update comes with 20 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 118.0.5993.70/.71 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 118.0.5993.70/.71 for Windows and 118.0.5993.70 for Mac and Linux. This update comes with 20 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Manage Bluetooth
Hello, those bluetooth actions are allowed in the profile settings: And system settings are blocked. I think it's by this rule: So if I want to activate bluetooth on the android phone, it says, that security policy prevents use of bluetooth. Any idea
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30 . Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30. Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30. Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30 . Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30. Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
[Blog] 4 Easy Ways To Boost Customer Satisfaction With IT ServiceDesk Software
Customer satisfaction is an often overlooked, but highly essential element of business growth. It’s simple: satisfied customers stick around longer and are more likely to cross-purchase and repurchase. They do display brand loyalty and typically increase
[Webinar series] New and improved security and management capabilities from ManageEngine
| WEBINAR SERIES ManageEngine's What's new webinar series Register now October 23, 24, 25, 26 at 11 AM BST | 2 PM GST | 2 PM EDT | 11 AM PDT Note: Register just once to attend all the sessions in this series. Join our long-awaited expert-led What's New
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30. Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Report - bug
off lately, i have noticed issues while creating and running report the data gets mixed up or displays wrong report. for example. If i open browser in incognito mode and create a report, lets say to check the Service Request raised in the month of Aug
Add Resolution and Close Request via API
Hello, I would like to close requests via API which requires a resolution and an input to our custom field. My curl Request: curl -k https://servicedesk.xxx.de/api/v3/requests/19038/close -X PUT -H "Accept: application/vnd.manageengine.sdp.v3+json" -H
Query to get Group change info
Version : 14300 DB:PGSQL / MSSQL Query : SELECT wo.WORKORDERID AS "Request ID", au.FIRST_NAME AS "Created By", LONGTODATE(wo.createdtime) AS "CREATEDTIME", qd.QUEUENAME AS "Group", std.STATUSNAME AS "Request Status", ti.FIRST_NAME AS "Support Rep", LONGTODATE(si.ENDTIME)
Will DesktopCentral support Vpro?
DesktopCentral supporting vPro would allow for PC's to be off and still be able to be patched. No longer requiring users to leave their PC's on and saving on energy costs among other things. One of vPro's marquee features is the ability to access a computer
Approvals
I need help or advice with the following: For our business, we need to include five approvers, each from a different department. Additionally, in our work environment, some employees have multiple managers. When one manager is unavailable, such as being
Adding color codes to Telegram
Block removable storage devices
I have 2 questions for this and please help me to be able to implement it: 1. I want to apply a policy to block removable storage devices for all workstations on the system. How should I do it? 2. After blocking removable storage devices for all workstations
Issue in sending out email from Service Desk Plus
There is an issue faced recently at the Service Desk: When user creates ticket, no email being sent to the Technician Group. When technician reply email, cc to any group/individual users, the email not sent out. Below error displayed. I am able to send
Cacher le nom du technicien à l'ajout d'une résolution
Bonjour, je cherche une façon de cacher le nom du technicien au demandeur, quand on ajoute une résolution dans le ticket. Merci Luc
IPSLA but not with Cisco device source
Dear team, As per docs, source devices for WAN RTT/VOIP IPSLA monitoring must be Cisco routers/switches (https://www.manageengine.com/network-monitoring/how-to/prerequisites-for-IPSLA-monitor.html?utm_source=inproduct ) Could you please advise what if
Reports on Notes
Hello, Based on this post https://pitstop.manageengine.com/portal/en/kb/articles/report-on-notes#For_builds_lower_than_11139 which works perfectly. I would like to have the same in the Analytics module in order to have proper reports in a dashboard, however
Alias email address
Is there a way to assign a tech based on the email alias. Background helpdesk@domain.com has an alias of websupport@domain.com, I would like all incoming email with websupport@domain.com to be assigned the WEB support person. Those the come to helpdesk@domain.com goes to the hardware support tech person. Dave
Status Action missing in Planning Stage on Change Request
I have just noticed that after updating to build 14500, changes in the Planning stage are suddenly missing our Status Action of "Submit for Approval". I can see the status listed in the system and when I am editing the workflow I see it there on the stage.
Report on "Users last seen in Requests"
Hello! Simple question here, we would like to generate a "Users last seen in Requests" report. Preferably something similar to the default "Users last login and logout time" report, with the "Last Login/Logout Time" and "IP Address" columns swapped for
Patch Tuesday updates - October 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday, New Security Bulletins : 2023-10 Security Only Quality Update for Windows Server 2008 Systems (KB5031411) (ESU) (CVE-2023-36563) 2023-10 Security Only Quality Update
Patch Tuesday updates - October 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday, New Security Bulletins : 2023-10 Security Only Quality Update for Windows Server 2008 Systems (KB5031411) (ESU) (CVE-2023-36563) 2023-10 Security Only Quality Update
Patch Tuesday updates - October 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday, New Security Bulletins : 2023-10 Security Only Quality Update for Windows Server 2008 Systems (KB5031411) (ESU) (CVE-2023-36563) 2023-10 Security Only Quality Update
Is there any option to disable monitoring network interfaces based in regex?
We have actived monitoring on Linux Servers, but something of there use Docker containers. Docker containers generates virtual network interfaces, but when I destroy and startup another container AppManager alerts me about old network interfaces. So,
Outgoing Webhooks customization
I am trying to use outgoing webhooks to send information to an external tool. It is partially working fine but when I try to use the "requester.name" and "technician.name" variables it doesn't return any value. However "requester.email_id" fetches the
[New Release] ADManager Plus' latest build 7211 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7211. What's new: Public key certificate used during service pack upgrade is up-to-date. Issues fixed: Issues in applying the recent service packs to
special characters not allowed in attachment
We are on build 11111 for ME Service Desk Plus. After the recent upgrade to this newer version, it seems like users are unable to attach certain files if have certain "special characters". Users receive the following error: Invalid characters present
Unassign license from one technician and assign it to administrator
Hi, We are unable to login servicedesk plus using domain users. Is there any way to unassign license from one technician and assign it to administrator user using command line ? GUI is not accessible because local administrator does not have technician
Licence Error
ERROR CODE : 532 Please contact
How to Temporarily Disable DCAgent Automatic Updates?
TL;DR: Two questions - but I only need one answered: How to temporarily disable the autoupdate feature in the DCAgent? How to manually trigger the agent to self-update and how can we confirm that self-update process has completed? Note Before I dive into
Removal of group & technician notification duplication
I would like to see smarter notifications. * When a call is assigned to group X and technician Y, group X should not be informed if technician Y is. *If a call is assigned to technician Y by technician Y then no notification should be sent to technician Y.
Approval by e-mail
Has this feature ID SDF-41144 been implemented. And if not, when would this be expected. Would be very helpful to approve/reject requests by replying on the e-mail notification, especially when not connected to the internal network.
Change request approval template
Is there a way to edit/customize the email sent by the system when a change control is moved to the approval stage? I would also like to customize the system emails sent for contract expirations Thanks Karen J.
[Free training] Acquire invaluable insights and techniques for seamlessly managing network configurations with Network Configuration Manager
Hello there, Network configurations serve as the foundation of any network, underscoring the need for vigilant oversight to ensure smooth operations. Attend our free training sessions to explore the use of Network Configuration Manager, an extensive network
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