Google fixes several high-severity vulnerabilities in Chrome 120.0.6099.234/224/225 stable channel update
Good day, everyone! Chrome Stable Channel has been updated to 120.0.6099.224/225 for Windows, 120.0.6099.234 for Mac and 120.0.6099.224 for Linux. This update comes with 4 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE
Get all changes associated to a release?
Anyone know what API call and element is needed to get all associated changes to a release? Every time I try /v3/releases/{release-id} I get NULL for associated changes, tickets and projects even though there are associations to them.
Broken Captcha
Hello, We have a PMP server installed on an Ubuntu and when we try to access from a specific IP occurs an error message Access Denied. Captcha check failed. It requests captcha but the image is not shown, its broken. Can you help us to solve this? Thank
Access Manager HTTPS connections
deciding on switching to AMP. I have everything setup up and working on the Linux version. I was able to create SSH and RDP connections however, when adding some HTTPS connections, it seems to want to create an anonymous user and blank passwords with
Preventive Maintenance Tasks - running at SLA hours/operational hours
Hi, Team, It would be great if someone could configure preventive maintenance tasks to run only during operational hours (without weekends or holidays) - like on business rules, custom triggers or request timer actions, for instance. It also could have
Best practice Windows MDM Policy
Hello, do you know if there is a best practice Windows MDM policy? Can someone post their setup for Windows devices. Thank you
How to implement a user's request to withdraw modifications before submitting
你好 目前，用户提交的请求只能由拒绝删除的管理员或审批者返回。有没有办法让用户自行收回它们。 SDP版本 : 11.1 构建号 11112
Approval Report
Dear Team, Thank you for the support. We have been using ME SD Plus in our organization for Service Management and leveraging workflow features to develop some automation for Business and it is working well. However, one of the limitations of the system
Filter ticket's by createdate < 90 to current
Good Afternoon, I would like a way to filter tickets based on the ticket creation date < 90 to current. Is there a way to put a formula into the filter to address this?
Problem with webhook module
Hello! There was a problem with sending webhooks; at one point they stopped working, although I had sent requests before and everything was executed correctly. There were no changes to the webhook system version: 14.5
Apple Configurator Issues
Hi, We have been using Apple Configurator to enroll devices for quite a long time. Suddenly today after enrolling some iPad Pros I found they all now get a message on the screen after being enrolled saying "iPad Partially Set Up" and recommending to erase
Reports - No Data Available
We have several domains integrated in AD SelfService for password expire notification and report of locked users. In general it works as expected. But on one domain we always get "No Data Available" in reports - Locked Out Users Report - Password Expired
users not enrolled -I would like them to be able to reset the password by forcing enrolment via email first.
Morning i am playing with the trial and planning to buy a license soon. I have this situation: i am migrating a domain from another plattform and set a standard password for all the users (they do not know this password and my plan is them to user Adselfservice
Confusion regarding database migration
Hello, Our ServiceDesk Plus (on-premises) installation is currently in the process of dying. Features break permanently each passning month, database entries get corrupted, backups fail for unknown reasons. Installing new service packs only made it worse,
Report criteria - Printer name search term missing & how to return list of devices that have MISSING criteria only
Hi there, I can't find a way to use printer name as search criteria or as a column, below are the only options available Also, is it possible to show results of assets which do not have something? For example I want to find a list all assets that are
DCNGINX taking up 100% CPU time
We have had Desktop Central deployed for a few years with a fairly smooth run. Since migrating our server to Windows server 2016 the performance of Desktop central has been getting worse. Desktop central has 4 vCPU, 16GB RAM and 40Gbe connectivity. We
OPMANAGER Script Error Code 4
Hi, i have the following Error and i dont see any issues in the LOGS. Every Script is Ending with ERROR 4. Hier is the TESTSCRIPT in PS Thanks for your time and have a nice day.
Endpoint Central integration with ServiceDesk Plus - Generate Ticket with Inventory Alert
I've been playing with the ticket generation system trying to get it to work for our needs, and upon editing the API key in the Endpoint Central console, all generated tickets are suddenly full of 'null' values and trashing themselves upon generation.
Browser Customization - Creating Bookmark in Bookmarks Bar
Does anyone know if there is a way to ensure bookmarks added to browser (specifically Edge or Chrome) the favorites are added to the Favorites Bar. I've tried placing the favorite in the "Favorite Bar" folder, but that doesn't seem to work. It will ultimately
[Free webinar] 5 strategies to avoid service desk technician burnout
Hello there, Experiencing declining productivity and efficiency? Your solution may not lie in enhancing technician skillsets, but in tackling the underlying signs of technician burnout. Our latest webinar walks you through effective solutions to identify,
[Free webinar] 5 strategies to avoid service desk technician burnout
Hello there, Experiencing declining productivity and efficiency? Your solution may not lie in enhancing technician skillsets, but in tackling the underlying signs of technician burnout. Our latest webinar walks you through effective solutions to identify,
[Free webinar] 5 strategies to avoid service desk technician burnout
Hello there, Experiencing declining productivity and efficiency? Your solution may not lie in enhancing technician skillsets, but in tackling the underlying signs of technician burnout. Our latest webinar walks you through effective solutions to identify,
Same request, unable to generate new ticket
我的 SDP 与 OPM 关联，OPM 告警将在 SDP 请求中生成工单。但是，已经发现，如果工作订单状态为“已解决”，则重复的警报将在上一个工作订单中注释，而不是生成新的警报
Link to Service Category
How do I create a link on the portal homepage to one Service Category and not just the whole catalog. I have a need to make one category have a direct link, to make it easier for the end user to always have a quick access to the requests in that cat
Issue with Audit Log Delay in Manageengine SharePoint Manager Plus
Dear Support Team, We are currently utilizing your product, SharePoint Manager Plus, for monitoring SharePoint Online. We have encountered a specific issue that we hope to receive assistance with from your end. We've observed a significant delay in the
ADSelfService Plus' latest build 6402 now released with an important security issue fix
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6402, with the following issue fix. Enhancement The Spring Framework JAR files used in the product have been updated to version 5.3.28. Issue Fix An authenticated RCE security
New Enhancements to Custom Groups in Endpoint Central v11.2.2331.01 and Above!
Hello everyone! In this announcement, we'd like to introduce a few new enhancements to the custom groups feature. Endpoint Central versions 11.2.2331.01 and above will have these features. So what's new? 1) Custom groups can now be created based on the
Append Name Field to Subject Line
I am trying to execute a script on a template in the 'Field and Form' rules to get a variable and append it to the subject line. I have an onboarding form/template where the HR team will input the username in the form. I am trying to get that name and
Upcoming enhancements in Settings and Maintenance
Dear Users, We are elated to announce the upcoming enhancements in Settings and Maintenance. Below is a brief run-through of the same: Setup Auto Close and Reopen Requests using Zia AIr User Groups Enhancements Technicians can set filters for user groups
Custom Widget
Hello, I have custom oid to get count of wireless client connected to my mikrotik, and i want to shown this value to my custom dashboard. So, can we make custom widget to query some value than use available existing widget?
How can we populate User (Requester) "Reporting To (Full Name)" & "Reporting to E-mail Address" on Request Additional Fields?
How can we populate User (Requester) "Reporting To (Full Name)" & "Reporting to E-mail Address" on Request Additional Fields?
How to make the Text of the Description Red through FAFR Execute Scripts?
We are auto. populating the Description of the request through FAFR Execute Scripts. We would like to know that, how can we make the Text variable in Red?
Netflow Analyser shows double speed on a vlan interface monitored on a huawei Router
Hi, i have configured netstream on a huawei router with the following config: ip netstream export version 9 ip netstream export index-switch 32 ip netstream timeout active 1 ip netstream timeout inactive 15 ip netstream export template timeout-rate 1
M365 Manager Plus build 4603 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4603. Enhancements: Two new audit and alert actions, RecycledFile and RecycledFolder, have been added to the OneDrive and SharePoint File Folder Activities audit profile
M365 Security Plus build 4603 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build–4603. Enhancements: Two new audit and alert actions, RecycledFile and RecycledFolder, have been added to the OneDrive and SharePoint File Folder Activities audit
Automate Account Disable/Deletion in Multiple Domains
We are testing automatic account creation, disabling, and deletion using ADManager Plus using MS SQL server integration to tap into a database that will be managed by HR. My organization has multiple domains (production lab, dev), and we would like to
Widget gauge
Hello, Can we show cpu utilization on the dashboard using widget but the widget showing as gauge than horizontalbar Currently now the widget showing as horizontal bar can we change to gauge like this?
End of Support for Migration from 32-bit to 64-bit Architecture of Key Manager Plus
Dear Key Manager Plus Users, It is an advance announcement to inform you that we will no longer be supporting 32-bit to 64-bit architecture migration for Windows and Linux for build versions higher than 6620. Although the 32-bit to 64-bit architecture
ADSelfservice Plus - MFA issue: This page can't be displayed
Hi All, We got an issue with enabling MFA on endpoints. From our endpoints (OS: Windows server 2016), we access the ADSelfservice server with port 9251 using Internet Explorer successfully. We installed agent on our endpoints, and then MFA screen displayed
Surveys are only sent if there is no acknowledgement from the user
Hi, Team, After implementing a couple of surveys on a customer of mine, configured for all Closed incident or service requests with no criteria or exclusion (only Disable survey when technicians are requesters), it happens that the survey is only sent
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