Hello everyone,

I am an intern, and this is also our company's first time using ManageEngine. I might not use proper terms so please inform me. I want to create a bar graph of closed and open IT tickets however we have multiple categories for open tickets and same for closed. I want to be able to combine them into only two, open and closed while retaining the functionality of the IT ticketing process. I have attached the graph I had made already and my settings for it. Thank you for helping!