Update/Add to the My Summary Page
It would be nice to be able to modify or add more items to the My Summary widget and to be able to see this widget anywhere, not just within the home module. It would be nice to customize and organize the request views by specific status instead. It would
MFA not showing on M1 Macbook Airs
We have started rolling out MFA on domain-bound Macbook Airs and have been installing the ADSSP logon agent and setting the parameters in the config.plist file but after a few days of working correctly it will stop asking for MFA requests and allow the
Issue around text wrapping on Macbook UI
Hi, When using a Macbook, additional fields under the Request details and Solution details tabs do not wrap text correctly resulting in words being split across separate lines, see below: Can proper text wrapping support be added to the interface for
Software Deployment over WAN/Internet
Dear guys We successfully installed Endpoint Central with Agent to a test client for software deployment. We are able to deploy software packages. As soon we take out the test client of the LAN, having it on WAN/Internet only (without remote office/distribution
How to Perform Validation on two Text-Fields if the Data Provided are same?
Dear All, We have two (2) Text Fields (i.e., Request Additional Fields) where we request the User to mention the IP Addresses of two different Machines, but sometimes the User(s) mention the same IP Address on those two Text-Fields. Please let us know,
Vulnerability Age Matrix changing parameters
On the threats dashboard the Vulnerability Age Matrix starts at >30 is there any way of changes these to e.g. >14 which is the cyberE requirement?
SDP Cloud Version
I have many questions I need your help with please. I am using SDP Cloud version now and I saw there is a few differences. 1. How to add the “Approvers” and “Backup Approvers” for every template I want? From my searches I read that is from the “Delegation”
MDM - How to backup and restore data, when devices are being Supervised
Hello, the instructions for backing up and restoring managed iPhones don't work for me. I think the instructions should be a bit more detailed. Who can help me? Link to manageengine how to
Self-Service Portal - Run Installer EXE as Administrator?
I am attempting to add an Office installation package to self-service portal, but it is failing to install on a non-administrator account on Windows 10, with the error "The requested operation requires elevation". Is there any way to run the installer as an administrator in the self-service settings or through OCT? Thanks
AD Audit Start Server hangs at "Loading Application Layer..."
Good Afternoon, I saw a lot of people have run into this issue. When we hit "Start ADAudit Plus Server" icon, it hangs at "Loading Application Layer............"(picture attached). However, none of the posts included the solution, only to contact your support. I believe it would be very helpful to the community to know what the fix is for this. This began when we stopped and started our ADAudit server process and now the web UI won't load. We have SSL on port 8444 which gives a page cannot be displayed,
Local Server hosted website checker
Hi, Does ManageEngine offer a solution for checking a locally hosted website? I have a local server that hosts an application and looking for something that can check the URL and if the site is down send an email notification
Upgrade to Windows 11 version 24H2 with Vulnerability Manager Plus!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
Upgrade to Windows 11 version 24H2 with Patch Manager Plus!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
Email Notification for specific interface down from different Cisco devices
Hi all. We have many access switches in our network. Access ports go up and down several times a day. We get a lot of alarms and those are difficult to maintain. However, I have separated some important interfaces and want to generate email notifications only if these interfaces go down. But while creating notification profile, i could not find any option to choose specific interface; only whole device can be added to notification profile. If anyone knows how to add only specific interfaces of some
Facing Issues with Infrastructure Services and ADManager Plus – Need Advice!
Hey everyone, I’m experiencing some issues with our infrastructure services while using ADManager Plus Professional Edition. Certain Active Directory tasks like user management and reporting seem to be failing intermittently, and I’m not sure if the problem
Generate a report from wireless controller
Is it possible to generate a single report of all the connected clients with IP and mac address to my APs(17AP)? We have a lot of AP and I need a single report. Thanks
Supercharge your IT team's productivity with automated ticket routing in ServiceDesk Plus
In today's fast-paced world of ITSM, where the demand for quick ticket resolution has grown exponentially, manual ticket routing can drain productivity. It's time to say goodbye to manual ticket allocation and embrace automation. Discover how you can
How DDI solutions optimize retail network infrastructures - DDI Central webinar on 17th October
Join us for an insightful webinar on the importance of DDI solutions in enhancing safer shopping experiences within the retail sector. Discover how features like customizable responses, query redirection, and selective query resolution can improve the
Upcoming Behavior changes in Billing API
Dear Users, Greetings for the day. Please note that there will be changes to field names in the APIs listed below in our upcoming release 14830. Any external products, web clients, scripts, or desktop applications integrated with these APIs will be affected.
Upcoming Behavior changes in Billing API
Dear Users, Please note that there will be changes to field names in the APIs listed below in our upcoming release 14830. Any external products, web clients, scripts, or desktop applications integrated with these APIs will be affected. It is mandatory
Alerts on all groups in an OU
What is the best way to generate alerts on all groups in an OU (any changes)? I tried doing Object DN and then use the DN of the parent OU, but its not generating alerts.
Notifications triggers besides Requests module
Hi, Team, The use of notifications on custom triggers is limited to Request Notification. Although there is no information on the roadmap about adding triggers to other modules' notifications, is it under consideration? thanks
Mandatory MFA for Microsoft Entra ID: What M365 Manager Plus users need to know
[Update - 30 April, 2025] Starting with build 4700, M365 Manager Plus no longer requires a service account for its operations, aligning with Microsoft's second-phase MFA enforcement, which prohibits MFA bypass for service accounts. This update was implemented
A query to automatically share a request to a requester using F&FR on Submit
Hello, Under specific security circumstances we must notify a requester about a cyber security incident. Now we share manually the incident request with the requester. We would like to automatically share the request when submit the incident if an specific
Is it possible to administer windows components using EndPoint Central
Hello team!. A customer is asking if it is possible to control (activate/deactivate, install/uninstall) windows components. With windows 11 O.S. some features include Xbox app.. and this customer does not want to have this feature available inside their
Facing Some Issues with Intel Arc GPU and ManageEngine OpManager 12.5 – Any Advice?
Hey member, I’m encountering some issues with my Intel Arc GPU when using it alongside ManageEngine OpManager 12.5. The main problem I’m facing is system lag and display glitches, especially when running resource-intensive tasks or using OpManager for
How to label specific files as sensitive information
Dear sirs, I am working on DLP implementation for our client. We have to mark specific files as sensitive and also a folders. I am unable to find this option. Please help. Thank you.
Move device to different Poller
Is it possible to move a device from one polling engine to another as we've maxed out the number of interfaces on one polling engine and want to move some of these devices to a different polling engine?
Upcoming enhancements in Assets in ServiceDesk Plus Cloud
Dear Users, We are elated to announce the upcoming enhancements and behavior changes in Assets in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Asset Enhancements Inheritance in product types and enhancements in additional fields and
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If your Mobile Device Manager Plus / Mobile Device Manager Plus MSP is running on versions between
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello Everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs, with full shutdown scheduled for October 31, 2024. If your Patch Manager Plus version is between 11.3.2401.1 and 11.3.2414.1, or between 10.1.2121.1 and 11.3.2400.35,
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs, with full shutdown scheduled for October 31, 2024. If your Remote Access Plus version is between 11.3.2401.1 and 11.3.2414.1, or between 10.1.2121.1 and 11.3.2400.35,
Important: Deprecation of FCM Legacy API for On-Premise Users
Hi everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central MSP versions between 11.3.2401.1 and 11.3.2414.1, or versions between
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central versions between 11.3.2401.1 and 11.3.2414.1, or versions between
How do I disable to security warning for "Secure Gateway Server Settings"
Hi, I am running a local instance of MDMP Plus, and publishing it to the Internet via a local reverse proxy. I've copied across the config from within the MDM Plus NGNIX config from "Secure Gateway Server", so has the same limits/protections. I'm using
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