Mandate Reason for Hold Option in Task
Is it possible to make adding a comment mandatory when setting a Task status to 'On Hold'?
It can be done for Request using 'Business Rules' or 'Field and Form Rules' but unable to do it for Task.
It can be done for Request using 'Business Rules' or 'Field and Form Rules' but unable to do it for Task.
I've added a Single Line Comment Box for in which the technician will put the reason for hold but cannot mandate the filed while changing the status to hold.