Saved Passwords
I'm not 100% sure this is related to ADSelfservice plus, but the timing suggests it might be. We are using it for MFA on a mix of Windows 10 and 11, as well as RDP servers 2008 through 2019. We have password changes at 90 day intervals. Previously, when
Trigger a new ticket
Hey SDP team, how are you? I'm wondering is there a way to trigger the creation of a ticket automatically from a rule or custom script? We want to auto create a ticket when one option is picked in our forms. Thanks!
Visual Studio update
I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?
Question regarding an update for a Patch Manager Plus instance
Dear Patch Manager Plus Team, I am currently looking into the topic of updates/patches for my on-premise Patch Manager Plus instance. Upon logging in, I receive a notification stating that a patch for version 11.5.2616.06 is available (see Image 1), and
Endpoint Central Cloud API
Hi Does anyone know if the Endpoint Central Cloud API exposes a computers last reboot time & date? If so, would you point me in the right direction to the appropriate module? Thanks.
Upcoming Issue fixes in Request, SetUp, Assets, CMDB and Purchases in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming Issue fixes in Request, SetUp, Assets, CMDB and Purchases in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Issues Fixed: Requests: In archived requests,
Endpoint Central Mac Agent — Apple Silicon native build planned before Rosetta 2 EOL?
With macOS 26.4 now showing warnings for Intel-based apps, I wanted to raise this with the community before it becomes urgent. The Endpoint Central UEMS agent is currently an Intel binary running via Rosetta 2 on Apple Silicon Macs. That's worked fine,
Best Tool Stack in 2025 for Ecommerce Technical SEO (Crawlers, Log Analysis, Performance Tools)?
Hi everyone, I’m reviewing my current setup for ecommerce technical SEO and curious what tool combinations are working best for others in 2025. With massive catalogs, crawl-depth challenges, and Core Web Vitals tracking, keeping things efficient isn’t
Azure Virtual Machine for Flexible Business Infrastructure
Businesses are increasingly adopting Azure Virtual Machine solutions to improve scalability, remote accessibility, and infrastructure flexibility. Azure-based virtual environments allow organizations to run applications, store data, and manage workloads
ADSelfService Plus build 6528 supports MFA for SUSE Linux
Hello Everyone, ADSelfService Plus' latest build, 6528, has been released with the following updates: Enhancement ADSelfService Plus now supports MFA for SUSE Linux machines. The supported versions are SLES/SLED 12.x and 15.x, and openSUSE Leap 15.6.
Wake On Lan - Best practices
Hi. I have schedule wake ups for a main office (about 500 equipments) + 4 branch offices (around 100 each). What is the best way to assure the WoL is successful? I am currently running 5 separate schedules, one for each. I notice that some target computers
Bug in Inventory refresh
Hi. I have a bug in Endpoint Central: Central Server : 11.5.2605.17 Distribution Server : 11.5.2605.16 When I enter an endpoint page https://<domain>/webclient#/uems/inventory/computers/24637 I see the various information about it. If I refresh the page
Docker Monitoring with Applications Manager
Hey folks, quick question We’re a mid-sized company running a mix of Docker containers across a few Linux VMs for internal apps, APIs, and some Java-based services. We’re evaluating a few monitoring tools, and I noticed that ManageEngine Applications
Geometry Dash Game – A Fast and Addictive Rhythm Challenge
Geometry Dash game is one of the most popular rhythm-based platform games in the world. Known for its fast gameplay and colorful visual style, the game challenges players to guide a geometric character through dangerous obstacle-filled levels. Every jump,
Snowrider – A Thrilling Snow Adventure Game
Snowrider is an exciting arcade-style game that delivers fast-paced action and endless winter fun. In this game, players control a sled racing through snowy mountains filled with obstacles, jumps, and surprises. The gameplay is simple to understand, but
Basketball Stars – A Fun and Competitive Basketball Game
Basketball Stars is one of the most exciting mobile basketball games for players who enjoy fast-paced sports action and competitive gameplay. The game offers thrilling one-on-one basketball matches where players can show their shooting, dribbling, and
Endpoint Central DS support for QNAP...
It would be great if ManageEngine were to releqse support for the Distribution Server on the QNAP platform. There will be many sites, amongst your customers, who use QNAPs for remote/branch offices, without a local Windows server at the site. This will
Add record on Custom Module via API
How I can Add records on Custom Module via API?
Get Tasks via API.
How I Can Get total number of open and closed tasks grouped by owner from ServiceDesk Plus API.? Owner, Open Tasks, Closed Tasks
When adding a Note can we set Show this note to Requester as checked by default?
We want all notes to be public, available on the Portal, by default. When adding a Note how can we set Show this note to Requester as checked by default? Thanks, Mike
Grant designated Help Desk Technicians permission to assign membership to only three specific AD groups.
Is there a way to grant access to Help Desk Technicians assigned to specific delegated roles (e.g., Help Desk and HelpDesk‑Plus + Password Reset) so they can grant access to only three specific AD groups to users with the ability to still be able to view
Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong)
i am facing this issue while try to add my vcenter on opmanager the vcenter credentials is right
Issue with APN configuration in Build 6013 & 6100
Configuration of APN on Build 6013 & 6100 has a bug and DOES NOT work. It is very bad to see that bugs are not identified well before releasing of new builds by ManageEngine. Same bug existed in 6013 and now again in 6100. ManageEngine ticket number
Mobile Device Manager Plus Tutorial
ManageEngine Mobile Device Manager Plus is a very strong solution for device management, security, and data control across corporate mobile devices. However, it is disappointing that there are currently no free structured training or certification programs
Manage Engine MSP 11.5.2616.03 (Windows 10 22H2 Agent Issue)
Dear Team, Dear Technical Support Team, I am currently using a trial version of MSP 11.5.2616.03 and am experiencing connectivity issues on Windows 10 machines. The agents consistently go offline after 10-15 minutes, remain offline for approximately 90
Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)
Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations
Zero day alert: CVE-2026-45585
CVE-2026-45585 is a Windows security feature bypass zero-day vulnerability, publicly known as “YellowKey", that targets the protections provided by Microsoft BitLocker full-disk encryption. This vulnerability can allow an attacker with physical access
Zero day alert: CVE-2026-45585
CVE-2026-45585 is a Windows security feature bypass zero-day vulnerability, publicly known as “YellowKey", that targets the protections provided by Microsoft BitLocker full-disk encryption. This vulnerability can allow an attacker with physical access
Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)
Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations
Zero day Alert: Microsoft Defender Vulnerabilities (Actively Exploited)
Microsoft has disclosed two actively exploited zero-days affecting Microsoft Defender, including a privilege escalation flaw and a denial-of-service issue. The vulnerabilities have been patched in updated Defender Antimalware Platform releases, and organizations
SD+ Asset States which do not consume a license
Hello, I am aware that only two default asset states do not consume a license - expired and disposed. These follow a documented process of removal from the organisation. I am trying to account for IT assets that are lost/missing/stolen/unaccounted for,
Change Technician back to Requestor
I am using the free standard edition license with no issues but how do I change someone from a technician back to a requestor only. It does not give me an option to change back to requestor like it did to change a requestor to a technician.
Request workflow in waiting state
I'm using the request workflow to conditionally create child tickets based on data in the original ticket (for onboarding). Using the fork and join, I'm able to simultaneously create all the child tickets using If block, where Yes creates the child and
Egnyte vs Cloud CAD Hosting: Choosing the Right Solution for Design Teams
Businesses working with engineering, architecture, and product design projects often compare Egnyte vs Cloud CAD Hosting when looking for secure and efficient ways to manage CAD workflows. While both solutions support collaboration and remote accessibility,
Announcement: Agent app 'ME MDM' will now be renamed to 'Self Service'
Hello everyone. We are renaming the MDM agent app of Endpoint Central from 'ME MDM' to 'Self Service'. Starting June 15, 2026, the app will be automatically updated with the new name on all your end-user's mobile devices. The rollout will be phased across
Add Task Template via API
How I can Add Task Template via API?
Technician not receiving set up email
I set up the free free standard edition license with no issues but I am trying to add a technician. He is not receiving the invite email and I have tried multiple times. Email message trace isnt showing anything as well. Any tips?
Consulta Técnica – Endpoint /notifications del API genera envío de correo no deseado al solicitante
Actualmente estamos realizando una integración de un sistema de automatización de help desk con ServiceDesk Plus On-Premises utilizando la API REST v3. Luego de actualizar un ticket, llamamos al endpoint POST /api/v3/requests/{id}/notifications con type:
WinRM/CIM for Windows Server monitoring, or only WMI/DCOM/RPC ?
I am trying to clarify whether ManageEngine OpManager supports or uses WinRM/CIM for standard Windows Server monitoring. I found ManageEngine documentation that mentions WinRM, but it appears to be for OpUtils DNS/DHCP management, not standard OpManager
Set User Display name in widget
I want to put a widget in the user portal and say Welcome (user display name) ex: Welcome Dinesh!
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