Hello,

We are having some odd things happening after migrating from Windows to Linux.

i'm unable to generate any reports currently and we are unable to merge requests. Manage Engine is running, we are able to create new requests, close / resolve requests.

Below is a snip from the error log

/serverout0.txt:41790:[22:56:40.237]|[16-07-2026]|[SYSERR]|[INFO]|[58]| :: Caused by: com.adventnet.persistence.PersistenceException: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41796:[22:56:40.237]|[16-07-2026]|[SYSERR]|[INFO]|[58]| :: Caused by: com.adventnet.persistence.DataAccessException: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41804:[22:56:40.237]|[16-07-2026]|[SYSERR]|[INFO]|[58]| :: Caused by: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41811:[22:56:40.237]|[16-07-2026]|[SYSERR]|[INFO]|[58]| :: Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:41817:[22:56:40.238]|[16-07-2026]|[SYSERR]|[INFO]|[58]| :: Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory
./serverout0.txt:41863:com.adventnet.persistence.DataAccessException: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41945:Caused by: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41952:Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:41958:Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory
./serverout0.txt:41982:[22:56:44.087]|[16-07-2026]|[c.m.s.v.JSONDOConverter]|[ERROR]|[53]| :: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:41983:java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:42052:Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:42058:Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory
./serverout0.txt:43451:[22:56:57.576]|[16-07-2026]|[c.m.s.v.JSONDOConverter]|[ERROR]|[68]| :: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:43452:java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:43521:Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:43527:Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory
./serverout0.txt:43965:[22:58:41.909]|[16-07-2026]|[c.a.s.r.u.CoreReportDesigner]|[INFO]|[70]| :: Report :: Failed to connect with Reports User :: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:43966:[22:58:41.910]|[16-07-2026]|[SYSERR]|[INFO]|[70]| :: java.lang.RuntimeException: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:44031:[22:58:41.910]|[16-07-2026]|[SYSERR]|[INFO]|[70]| :: Caused by: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:44038:[22:58:41.910]|[16-07-2026]|[SYSERR]|[INFO]|[70]| :: Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:44044:[22:58:41.911]|[16-07-2026]|[SYSERR]|[INFO]|[70]| :: Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory
./serverout0.txt:44194:Caused by: java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource
./serverout0.txt:44201:Caused by: java.lang.Exception: Exception during getConnection from pool
./serverout0.txt:44207:Caused by: org.postgresql.util.PSQLException: FATAL: could not open shared memory segment "/PostgreSQL.1561792576": No such file or directory