updates
1. Sort/filter updates by date, which updates are recent? 2. Ability to apply missing updates only to those PCs that require it - export list of PCs in missing updates to a custom group macintel
https
allow the capability to import ssl certificates macintel
Patch management cofigaration
Hi All, This is Bhaskar,I need help regarding Patch management in desktop central. We are plaining to push patch's from patch management. for configaring of this setup is required any Domain administrator account? If required what type of permissions required. Thanks
Problem in Scan systems
From last few days whenever I try to scan a system the screen is stuck on Updating vulnerable database. It may take some time please wait!! Scan system/ Scan all is greyed out . Have tried stopping desktop central and restart nogo. There is also no option to stop scan. Romesh Bhansali NMSEZ 9967605793
Problem uninstalling agent and installing patches
PROBLEM: I was having problems uninstalling agents "unable to get agent status. operation timed out" I was also having problem installing patches and services packs. Solution: (for me anyway) Click START---RUN Enter msiexec /unregister Then msiexec /regserver (it will look like nothing happened when you run both commands, but something did) after that i was able to uninstall the 6.2.10 and install 6.2.11 agent on pc's where service packs were not installing and some office patches, worked again just
No install NOW option
while installing any software, there should be an option to INSTALL THE SOFTWARE NOW please look into this Vishal Sood
No uninstall option directly without software
there should be an easy uninstall option to remove older versions of software like Adobe Acrobat reader, etc Vishal Sood
Software Deployment
Can you give me some tips about how to do software deployment. velpandi
Migrating?
I am planning to migrate my DC to a different host and was looking for instructions on the best way to do this. I did not find anything on the forums addressing this question, please help. Paul Singleton
Latest build
What is the latest Build Number? 60221? Thanks - jsbac
windows firewall exceptions
hello all do you know which firewall exceptions i need to set so that the desktop central could reach the computers in my domain? i tested it on one computer- when the firewall is off the GPO update is successful. when it is on i get failed status "the host is not reachable". thank you Shiran
export PCs needing update
The patch mgmt usually tells us which PCs are missing certain updates. I would like to be able to export the list of PCs from the patch mgmt console. For example, if PC01 and PC02 are missing patchA the patch mgmt console will display patchA with a list of PC01 and PC02. I like the option to be able to export this list into "Custom Groups" to minimize the push to PCs that already have the update. macintel
Moving DC to another server
What are the steps involved with moving Desktop Central to another server? If we backup the data folder and paste that into the new server location, would that be enough? Will the clients recognize the new server location or will we have to re-install the agents? How will it affect our licenses? A step-by-step guide is very much appreciated. Thank you macintel
Patch push
I have set up a push of several major patches twice and both times have come and gone and the Configuration stays at "Ready to Execute" even 8 hours later. Any recommendations? Paul Singleton
Modify Desktop Central Agent Request to Helpdesk
We have are agents deployed but we want to modify the default value in the Send Request optoin for "from" to be just @ourdomain.com We also want to modify the Subject choices. Where and how can we do this? Thanks! Craig Debban
Feature request
Maybe Im missing something, but it would be really nice when hour adding machines in the scope to be able to see which ones are already in DC. That way I can go in there from time to time and quickly see/add any machines that were overlooked. Thanks
missing icons
I have alot of computers that have the agent installed, but I can't get the icon to show on the tray. I have check the install of the agent, to show icon. But even after reboots, still no icon on the client machine. I like to have this, so they can open a ticket with the helpdesk software we have from you. Mike
missing icons
I have alot of computers that have the agent installed, but I can't get the icon to show on the tray. I have check the install of the agent, to show icon. But even after reboots, still no icon on the client machine. I like to have this, so they can open a ticket with the helpdesk software we have from you. Mike
Asset Scanning
I'm getting a message on some of our computers when scanning saying: Asset scanning is locked. Contact support. Can anyone tell me what that means. Thanks.
Cant remove computers from scope
I have about 3 64bit OS computers that DC tried/did install when I was on version 6.1.16. I have now upgraded to 6.2, and I cannot remove the computers from the scope. If I try to "uninstall" them, I just get an error but their Agent Status stays as "installed successfully" so it never allows me to remove them. Also, 64bit support would be really nice......
Power Saving piece?
There is a big push to be able to schedule and manually shutdown equipment in recent times. So much so that there are rebates for organizations that buy software to shut computers down. Are there any plans for future development in the ability to turn workstations off either on a schedule or manually. If so, please pay attention to the requirements of the refunds from power companies so we might be able to receive rebates on your software. Thanks, Bill
Impossible deploy ultraedit msi package with DC.
Hi guys, I�m testing DC for my company but I can not deploy any package to clients. I want to deploy a ultraedit msi package, but always i obtein errors in code. Share folder are configured correctly to everyone and authenticated users with read permissions. Which is the code to launch this package correctly?? This package support msiexec options, in local machine works fine, but remote clients failed. Could you help me please? I�m desperate. Thanks in advance.
Product Information-potential customer
1. Can someone tell me the footprint of the agents and how many processes and/or services are installed on the client machines for asset mgmt, remote control and software delivery? 2. If I needed to run a report to compare last year assets to this year is there a canned report or query to do this and if we happen to upgrade the software to a new release will it change the creation date of those assets to the upgrade date or will it retain its original date? 3. Does your remote control module have
Wake on LAN and Remote Shutdown
What settings on the PC are required for remote shutdown and Wake on LAN to work? I have dell optiplex 755 plvasco
Error when Using Remote Control Function
Just trying this piece of software and we seem to have a reoccuring problem - every time we try and connect to a computer the remote PC comes up with an error message related to dcrdservice.exe.... both tested PC's are windows xp pro sp2 in a domain environment...Desktop central is on 6.0.0 build 60207 (loaded onto a windows 2003 server).... Any assistance would be greatly appreciated.... (we are using active x)
Install RealVNC
Could you please let me know what the correct syntax should be to push realvnc installs through DC? At this time it is a much faster option than the remote control client that comes with DC. Thank you! seandonnelly
Remote Control not working
I have noticed that for remote control to work the user needs to be logged in. IS this suppose to happen? I need to access pc in a remote office that are left at the ctrl-alt-del screen, Receive the error RPC server is not available plvasco
Scheduling Disk Defrag
I've been trying to get the disk defrag feature to work for a couple of servers that are mixed between 2000 and 2003 Server with no luck. I have scheduled and run defrags on XP without issue. I'm pretty much leaving defaults through the wizard, but at the end it fails one time with the parameter is incorrect and another time with task scheduler is not running when it actually was? Any thoughts on this, and the account I am using is a domain admin acct.
Scope of management problem
Hi! I created scope of management group and named it NUD (Mining & Defence). Now, I can't delete this group from my SOM. IE shows error "Error while deleting!" How I can rename or delete this group? Thanks! Dmitry
Backups
Hi, I have program called Ahsay backup that can backup mysql directly with login and password to mysql and do versioning etc. I did see the post about scheduling the backupdb.bat file and backing that up. That would be fine also but would like a way to make the end file the same, that way my backup software can do the versioning for me and I wouldnt be using tons disk space by having a new backup name every night. Thank you. Using 6.0.0 Build Number: 60121 if pertinent JMan5000
Error after patch installation
After I install patches by end users get this error, they can click ignore and it goes away and never comes back: Application popup: 16 bit MS-DOS Subsystem : C:\PROGRA~1\DESKTO~1\patches\90118-~1.EXE The NTVDM CPU has encountered an illegal instruction. CS:0dab IP:01c5 OP:63 68 61 72 73 Choose 'Close' to terminate the application. Peter Horvath
DC Agent Issues
I am having an issue where the most recent agents I have installed on through Desktop Central SoM are not being classified as Local Office. The agents are installed but are not associated with an office, and so when I create configs for example they never get applied. I do not want to have to go to each PC to install, and this never happend before? Product Version: 6.0.0 Build No: 60215 seandonnelly
DC Doesn't Work - Buyer Beware
1. DC will not install simple .exe files 2. DC will not uninstall patches 3. DC will not install patches that require a patch to be uninstalled 4. Tech support will not resolve your problems and call you back I've been working with AdventNet support for three weeks to get three simple issues resolves to no resolution. Over the past 24 hours I've had to manually perform the tasks that DC should be able to handle. You would be better off with another product as this one does not work!!!!
Legal Warning Does not get applied to 2003 Servers
I pushed out a legal logon warning to my servers, which worked fine for Windows 2000 Servers. For my 2003 servers it will not apply though it says successfully applied? I'm having to go into local security policy and put the warning in that way? Any thoughts on why this is the case?
secure communication
We need to be able to use SSL between the server and all clients on the LAN and the WAN. I see in the documentation that I can add that for WAN clients, but need to know if we can do this for the LAN. Thanks in advance. Mark Krysinski
IE7 Process 100%
When I run Desktop Central 6 from the IE7 web browser I occasionally have a problem with it making the IE7 process 100% which makes everything run very slow. I usually have to kill the process and log back into DC6. My system is 2.4ghz 1GB Ram. Any ideas? Most of our systems are 2.6ghz and higher with atleast 1GB Ram. Jamie IT
server -> client communication fail
Just installed Desktop Central to test it in a vista home environment. As such only workgroup configuration is possible. I have submitted support ticket a few days ago but I hope someone can point me in right direction until I get feedback. I simply can not get Desktop Central to work. Installation of clients is fine but all server -> client initiated communication is not working so no remote desktop, no inventory scan and no package deployment. However all services work fine if initiated from client.
owcupdxp.exe
Anyone know how to deploy owcupdxp.exe? I can't get anything to deploy
configuration status always in "Ready to Execute"?
I want to install ManageEngine DesktopCentral, I published software,but status is always "ready to execute",Who can help me，How can i do to install software in client computes? thanks
Update Vulnerability Database Report?
Sorry, but what's this mean (an e-mail I got yesterday)?... steven -------------------------------------------------------------------------------- From: noreply@desktopcentral.com [mailto:noreply@desktopcentral.com] Sent: Monday, October 06, 2008 3:35 PM To: Steven Reinhold Subject: Desktop Central : Update Vulnerability Database Report Hi, Task Name : UpdateDB Task Started at : Mon Oct 06 15:35:00 MDT 2008 Task Completed at : Mon Oct 06 15:35:01 MDT 2008 DB Update Status : Successfully updated
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