Web client (home page)
Sir, Before there are different "...high Response Times - Last 24 hour(s)" show on the web client. But suddenly disappear. How to restore it and show on the home page on the web client? Sam
Cannot generate reports...
Sir, The system cannot generate the reports. Why? The error message is "No Data Available". Example: - Servers by CPU Utilization - Servers by Memory Utilization - Servers by Disk Utilization - Servers by Rx Traffic - Servers by Tx Traffic - Servers by Rx Utilization - Servers by Tx Utilization - etc...
Checkpoint Firewall Monitoring
Hi, Is there a quick way to monitor NOKIA/Checkpoint NGAI performance with opManager 5.5, like firewall performance or vpn tunnels etc I had download the latest build but i cannot make it work
OPManager Database Backup
hello. i would like to know if we can backup the database of opmanager (statistics and configuration). if so, what would be the folder we need to keep track or is there a built in function for that? thanks
OpManage 5.5 and lotus
Hello, im Patrick, an it. Lately, we decided to try OpManage and it work fine up to now. but, i have an issue. I would like to monitor lotus domino 6 with snmp but it seems, i can't get any readable value from the lotus monitor. i did follow the steps to install and start the lotus snmp service. i am just unable to get it work with opManage. any idea on how i could fix it Thanks
Monitoring SQLServer Deadlocks
Hello together, i am evaluating OPManager and i wonder how i can monitor Deadlocks (and other parameters related to an SQL Instanze). The node i try to monitor (and trigger an email) is a 4 CPU active/passive Cluster with 4 SQL Instances installed (running each on seperate IP). What is to do to get the values from the different instances ?. Is it possible ?
web interface customization
hello, I am trying to understand if there is a way to be able to customize logo's and look & feel of the web interface. We are possibily looking at extending access to this app for our managed service clients and if so would like them to have a common look and feel for our intranet...is that possible? on a side note, how does one remove the initial information on the login screen for the admin name and admin password data? thanks Naynesh
Display Server status on webpage
I was wondering if I could read the server and router status' from OpManager 5.5 and display them on our company website. Please let me know how I would do this. Please let me know how I would do this. Thanks Shaun
UDP multicast 45564
I noticed alot of multicast traffic coming from my opmanager serveron udp 45564 from java.exe I assume this is normal behaviour for opmanager? Is there a unicast option?
Authentication Failure
Anybody know why I get this error on some of the servers, but not all? It re-appears about every 30 seconds or so. AuthenticationFailure : .1.3.6.1.4.1.311.1.1.3.1.2 HESIOD Hardware: x86 Family 15 Model 2 Stepping 5 AT/AT COMPATIBLE - Software: Windows Version 5.2 (Build 3790 Multiprocessor Free)
Not able to log on
When i use computer name (http://Computer or http://computer.domain.com), I not able to log on opmanager web client. when I use IP address, (http://192.168.10.10) i have no problem to log on
Alert for critical Alarms
I would like the OpsManager to display a Jpeg file and a sound when a Critical Alarm is triggered. How can the Ops Manager do it? Under the notification profile but how to use script to do it?
Feature Request - Change Control based on UserID
We're monitoring a great deal of devices in our organization with OpManager now. We have the unlimited license, which allows us to create users etc., Since in my group alone, we each are assigned user logins with full control over the objects in OpManager, we need some accountability in OpManager for changes which have been made. I found the other day 3 devices which has been "unmanaged" by a user. The problem with that is should any problems occur on that device, fingers would be pointing as to
Reporting features - when will the new release occur?
Hello, We need the ability to report on devices within a particular business view. Right now all I see is the ability to report on all devices. I hear there is a release coming that will address this, when will this occur? The reporting I see looks good for one device or all devices, so we look forward to the ability to report on a group of devices. Thank you
not able to log on the opmanager web client
I am not able to log on the opmanager web client, any ideas Thank you[/google]
exchange 2003 monitoring
I noticed a pre-defined service for exchange - I have been able to find one box with exchange on port 161 (this is on a w2k server) but it does not find it on another box that is running on w2k3. Do I need to do something specific to be able to monitor an exchange 2003 server on windows 2003? thanks Naynesh
Blank Password
1) Can anyone plz let me know how to skip the password, For some machines in my network the login name is "administrator" and password is blank. So please let me know how to scan those machines for inventory. 2) How to configure opmanager to scan the workgroup automatically for the inventory?? (i have gone through help files and have done through steps), but still the machines are just populated in the list and the inventory is not scanned ...It says "you dont have privileges to access the details
Can OPmanager & Service Desk be on the same Machine
Can OPmanager & Service Desk be on the same Machine If yes what would be the ideal configuration and If NO then Why?
Printer and Usb device inventory
Is it possible to pull inventory of attached asset to a PC like printer or usb device like CD-Writer? I can scan Network Printer only !
Adding WMI monitor "RPC server is unavailable"
Error # The RPC server is unavailable. .. Haven't seen this before when adding a WMI monitor. Suggestions?
NTFRS Service
Has anyone figured out how to monitor the NTFRS service? The port assignment for this service is dynamic I believe. Meaning, a randomly allocated high TCP port between 1024 - 65534.
False Service Down Alarms
Hi, This program is quite impressive !!! I am using the evaluation right now... could any one help me out with my problem... I have windows 2000 Servers with SNMP protocol installed on them.... In Service monitor I am monitoring DNS & LDAP and boths are showing up while in windows monitoring when i put DNS it always shows the service as down... Secondly we are using cisco 6500 switches with snmp enabled,,, we configured Vlans with each subnet allocated for each vlan ... when i map each of my subnet
Changing Monitor Type in Resource Monitors
Hi All, I would like to change in: Resource Monitors > Monitor Type - change from SNMP to WMI form all my MS Windows Systems. I tried the Quick Configuration Wizard but if the old SNMP Monitors exist already then I cannot change it to WMI.
FAQ on Switch Port Mapper
Dear All, The FAQ section in our website is updated with more questions related to Switch Port Mapper tool and some common troubleshooting questions. Please do take a look at http://manageengine.adventnet.com/products/oputils/faqs.html Most of your questions might be answered here. Keep checking this topic for more FAQ updates. With regards, OpUtils Team
LOST PASSWORD
Guys- I am using the OPManager 5.0 in my environment, and I lost the OP Manager password. Is there any way to recover admin password? I have only one user license. OPManager is using the default database (MSDE). I cannot uninstall OP Manager, because of some administrative issues. I know the default admin password is admin, but I changed it to something else, and now I want to reset it. Is there anyway to accomplish this task? Is there anyway to recover the default password? Please let me know. Thanks!
Some Issues
Hello: We have been testing OpManager and works good so far, few issues: 1) We have identified few devices that we dont want to monitor in servers category and for that we first unmanage them and then delete them, however after every restart of OpManager service they get discovered again in Server Category. Is there any way to delete them once for all? We have installed OpManager 5.5 on Windows 2003 Server. 2) For some of the HP plotters which are discovered correctly after some time an alarm is
Run OpManager in the background on Solaris
Hi, hope I don't sound stupid, but how can I run OpManager in the background on Solaris? Of course, I can start it with './StartOpManagerServer.sh &' which starts it and returns my prompt to me but when I log out I want it to keep running. I tried nohup but it still dies when I exit. Second, I tried creating a testfile, making it executable and nesting the ./StartOpManagerServer.sh & command within it. I nohup this one and run it in the background and works fine until I exit. What am I missing guys?
Enhanced web client
one of the feature of opmanager is that u can manage it remotely using HTML client, how is it possible and what steps should be prepared in order to do so?
Java Client
How do I install just the Java Client on a machine that will be used as a client. :?:
SNMP -- Windows Domain Controller trap with no variables
These traps are coming in from one of our domain controllers (newly configured to send traps to OpManager) No Trap Parser defined for received trap: Enterprise: .1.3.6.1.4.1.311.1.1.3.1.3 Generic Type: 4 Specific Type: 0 Variable Bindings: ... and from what I see in the MSFT-MIB All that I know of this oid, is that it identifies a domain controller. Why would the server keep sending opmanager this information? OpManager does see the device as a Windows 2000 server system. There are no problem Windows
OpManager gets Authentication Failure with Server 2003
We have been testing OpManager for some time now. The only problem we are running into is that OpManager gets an SNMP Authenitcation Error message when accessing windows server 2003 boxes. We have several servers here that we cannot pull information from that are running 2003. So this would be a problem that needs to be resolved with a patch or diagnosis. On the 2003 servers, the SNMP service is setup with the correct community strings and host ip address of OpManager. OpManager is also setup with
Custom Server status on private webpage
So far I have found the sql database and was able to see the status values. Now how do I go about reading those values and creating a webpage for server status. Please help. Thanks
Cluster Server - Service monitoring -- Conditional service
I just have to keep asking, because the pressure on me to deliver it -- is great. For Clustered servers... I only need: - The creation of a "<Cluster Group>" Where I could add cluster server partners to. - The choice to actively monitor a service (or harddisk partition details/WMI mb used etc, on a clustered member server --based upon a condition--- The Condition would be ---Cluster Group Monitor: Monitor checks for the instance of this service on "any" one of the cluster member services, and monitors
OpManager giving "Error in downloading client files fro
My OpManager Server (Win XP Pro, dual 800Mhz processors, 1Gig RAM) crashed. Server was rebooted and the OpManager service restarted. Now when I attempt to login, I receive a �Error in downloading client files from BE� error. How can I correct this?
Some Issues
Good day everyone, I need some assistance in integrating the alerts of OpManager to Service Desk. Prior to the issues I was unable to set it up at all, but I got it working. When it began to work I kept getting a mesage appearing in Service Desk saying that my request had been created, the exact message is as follows: Title Your request has been created successfully with Request ID : 1244 Description Request ID : 1244 Date Created : 04-Apr-2005 19:03 DueBy Time : 04-Apr-2005 23:03 Title : Your request
custom time on a "top 10" report
I am trying to set a custom time (just a couple of hours) in "top 10" switch port report and it always seems to come back as a report for the last 24 hours. What do I need to do to get the right time slice Thanks
Feature Request - Autorefresh of Alarm view
It would be nice to have the Alarms view refresh after a user defined period of time (eg: 60 seconds) so that you are always looking at an uptodate list of alarms. Keep up the good work.
Backup and restore
Hi We want to re-install our op manager and the server to. Which directory do we need to backup all our opmanager configuration and restore it after the re-installation??? Thanks
Creating dummy devices for business view
Hi, We have a somewhat unique network. We own and manage the local devices and about 100 remote routers across the state. We can telnet, SNMP, and ping all those devices. The problem is with the devices in the middle. They are owned and managed by another state agency that is responsible for the data transport across the state. We can't ping, telnet or SNMP those middle devices. They will not add SNMP hooks for us. They do show up however, when I do a trace route. What I would like to do is build
Evaluating - increase max levels of monitors
Have an evaluation copy of OpManager installed. What is the difference between the two installation options 30 day trial and full version? Also the Memory Monitor has a ceiling of 30%. Can this value be change in the evaluation copy or do I need to purchase before I can get past these limitation(s)? If these settings can be change in the eval copy and you know how to please clue me in. Thank you for your repsonse and time. Kirk Shimek
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