Device Type
Hello, I created a new device type for an Avaya switch and assigned the hub.png image to it. Now when I added the Avaya switch OpManager discovered the switch properly however the image that is displayed is the default switch image. How can I fix the problem Regards, Ramzi
Incorrect reports on dashbaord
On the dashboard the Servers with high Memory Utilization - Last 24 hour(s) section contains my switches as well and the Servers with high CPU Utilization - Last 24 hour(s) section misses out some of my servers notibly the hardest working one. If i go to the reports run the actual report for either of these the correct results are obtained. Any ideas? Ta David
Netscreen VPN Tunnels - Subinterfaces
Testing OpManager for monitoring our WAN links, especially those WAN links that are tunnels. We use Netscreen-25s. Problem. What I would think is each site-to-site VPN shows up as a subinterface. However, when discovering each interface, it only shows the parent interface and none of the subinterfaces. Even after loading the Netscreen mibs. Product limitation? While I could easily graph the links using custom monitors, the problem is I need to both graph the numbers and show state, ID, and "Name"
can't get single value from a OBJECT..SEQUENCE OF..
i've troubles using opmanager with snmpd. snmpd (snmpd.conf attached) runs on a linux box to collect data from the systemboard via ipmi. the output is stored in the mib-tree of snmpd (UCD-SNMP-MIB). i check for ps redundancy and fan redundancy (there are exec lines in the snmpd.conf). snmpd stores the result in a table. for each exec command in the snmpd.conf the index of the parameters will be increased. eg. result of pe2800.PSRedundancy will be stored with index 1. result of pe2800.FanRedundancy
Business View status issue
I created a couple of business views, one for our office and one for our datacenter. I added a shortcut in each of the views to the other map. Everthing was looking good for several days but overnight, both views changed from green to yellow. I have checked the devices in each view and all devices are green and clear. The home page also shows a yellow icon for each of these views. I can't see anything that would have changed the status of these views. There are no alarms and all the infrastructure
Unable to delete custom monitors.
Me again. Can't delete some custom monitors I have added.Any idea ? See attachment.
Global "buissiness View" map
Hi all, I would like to know if it's possible to see the Root "Bussiness View" map in the web client ? Best regards, Damien
Reporting
Performance monitoring and reporting: Is there a way to grab reports based on a group of servers. I am testing using the 20 node version. I'd like to group 10 servers into a graph of say CPU utilization and put another 10 into a another graph. Can you do that or is a third party utility required?
Actions Menu - Ping
In the Snapshot view of a device, there is an Actions menu on the right side of the window which contains Update Status, Rediscover Now, Ping, Trace Route, Show Alarms, Delete, Unmanage, and Custom Report. I would like to change the settings for the Ping option in this menu, so that it pings more than one time. How can I do this? Thanks
Cisco 4507 interface stats totally wrong
I have installed OpManager 6 to evaluate it's use for a new datacenter we are bringing up. I have had no problem getting it working with our Cisco gear, however, the values it is reporting for the interface stats are way off what the actuals are. For instance, links that have 50mbps inbound and 250mbps outbound are reported as having 7705Kbps inbound and 8847Kbps outbound (current readings). The installation has been running for a week now, and none of the interface stats are correct. Can OpManager
installing AdventNet_Micro_Agent_Mysql_1_0_5_linux on sles9
Hey guys I am trying to install AdventNet_Micro_Agent_Mysql_1_0_5_linux.zip on Sles9 (suse Linux enterprise server 9) have you guys got any instructions on how to do this? or are you Able to provide me with assistance? we are tying to get this up and running to be able to use with opmanager (which is running on a windows server) Regards Garrett
Can't log in the Demo OpManager 6
Hello, i just try to login the Online Demo but i didn't find the username / password for it ? Any ideas where i can find it ? :cry:
6.0 documentation
I running a trial of OpManager 6.0. I downloaded the documentation, but only get the 5.6 version. Where can I get the 6.0 documentation? Thanks Chuck
ManageEngine OpUtils 3.2.0 Service Pack 2 Available!
Dear All, We are pleased to announce the availability of Service Pack 2 for OpUtils 3.2.0. This includes the following fixes to the previous release: 1. Issue in generating an alert when a device goes down, in Network Monitor tool is fixed. 2. Issue in adding a system in the Wake on LAN tool is fixed. 3. Issue in exporting the results of SNMP Walker tool is fixed. 4. Issue in receiving multi-varbind traps in Trap Receiver tool is fixed.The service pack can be downloaded from: http://manageengine.adventnet.com/products/oputils/service-packs.html
Advanced reporting
Hi, I really like the scheduled reporting function in OpManager 6.0 but I am still missing a few things here. What I would really like to do is scheduling custom reports based on CPU util, Mem Util, and any other counters which are configured for the devices listed in OpManager. Currently the only things that can be scheduled are availability reports and Top N reports, which don't give me the exact things i would like to see. It is possible to run a manual custom report (last day, last week, last
WMI Setup issue.
Hi, I am new to Opmanager and am trying to set up WMI monitors one of my 2003 test servers. I have verified that WMI and RPC are running on the server and client machine. When I run the cpu.vbs script from the command line I receive the message Microsoft VBScript runtime error: ActiveX component can't create object. Any ideas? :cry:
Exchange Pre Processing Queue
Does anyone know if the exchange plugin for opmanager 6 allows you to monitor the Pre-Processing Queue. If so, how do you go about getting that feature added? Doug
Can't add domain controllers as servers
Hi, Now that the trial of the DC monitoring module for OpManager has run out, I would like to simply monitor my Domain Controllers as regular servers, however, everytime I add the device and add my domain credentials to the password field, OpManager re-detects it as a DC and I cannot monitor it any longer. How do I turn this detection of Domain Controllers off?
Scheduled reports are empty.
Hi , i have the problem that the scheduled report is sended but there are now devices listed in the attached PDF files. There should be at least 25 devices. See attachment. Version: OpManager 6.0 SP3
Using SNMP to monitor the current running windows services.
Hi, Does anyone know of a way to use snmp to monitor the current services that are running. Not the total number of services, but a list of all the services. I need to set up an alarm if a service turns off. Thanks
CPU ulitisation monitor is added but show 0% utilisation
Hi all, I have CPU ulitisation monitor is added but show 0% utilisation, and also for disk use and memory use. Any ideas? thanks in advance.
Unable to remove a server
Hello. I have changed the IP of a server and since this time I have an error. So I want to delete this host but I cant found the way to. My server have non name, just an Ip adress. Thank you for you help. Op Manage 6.0 build 6000
Error parsing MIB:INFRANT-MIB
i have an error during parsing this MIB File any idea ??
URL Monitor - Alarm message truncated
Hi, I've encountered this problem when sending sms alert to users notifying the URL availability. I'm using the alarm variable, $message, in my custom Run Program. My URL monitor has a content match too. (eg: "message1 message2" )When I receive the alarm message using the alarm variable, it gets cut off. (eg: The string "message1. But the actual alarm message looks like The string ""message1 message2"" did not appear in the URL...) If there's any fix, please share with me.
Disable the floppy monitoring
Dear all, Anybody know how to disable the floppy monitoring with OpManager ? Thanks a lot. Best Regards, Pete Fong
Trap sending problem
Hello. I have a question regarding Unsolicited traps, which i get from routers in my network. There are quite many of them and i don't want to write Trap Processor for everyone of them. Is it possible to configure OpManager to send ALL traps from devices to email, whether they are recognized or not. I just want to get EVERY trap which is sent by devices in network on my email. I hope it is possible to configure OpManager in such a way :) Thanks for help in advance, Cronos
Can't able to Install AdventNet OPManager on SUSE 9
Hi All I unable to install OpManager on SUSE 9.Though i setup very well.Later when i try to start OpManagerServer it is safing unable to start mysql deamon.When i manually start the mysql deamon still the Opmanager unable to start. Can any body tell me how to configure AdventNet on SUSE 9 ENT Server
Opmanager Network Maps
Is it possible to create network maps for different customers and nest new maps witch represent different customer-sites. Rephrased: is opmanager a good tool for a small service provider (server support).
Only Map Maker in OpManager Client ?
hello there, after updating from 5.6 to 6.0 i face, that in OpManager Client is only the OpManager MapMaker View with assigned/grouped Business views. All other helpful views and things to configure and last not least the Inventory view is gone ! Is that a bug or a feature ? what can i do to restore/recover the client capacities ? regards, Peter
Monitor did not respond
Test results The Monitor did not respond to the test request Summary Device Name rdserv Monitor Name MemoryUtilization Protocol SNMP OID .1.3.6.1.2.1.25.5.1.1.2 Possible reasons 1. Check if SNMP is enabled on this device. 2. The SNMP request might have timed out 3. The OID may not have been implemented in the MIB. 4. The device might be down
Report about Domain Controler
HI, I test the Version 6 of OpManager and can't get the reports to report about the domain controller. They are not in the server list and are not in the report. How can I get reports about the utilization of the Domain controller? Cheers Frank
Alarms, SMS and MIBs 'oh my
We are ServiceDesk+ customers and are trying out OpManager. I've browsed 2 dozen pages on the OpManager forum for answers but no luck. 3 issues/questions: 1 Alarms) The audio alarm works fine on the server where OpManager is installed. Unfortunately our servers are locked in a back room where we can not hear the alarms. Can we not enable audio alarms when viewing from any PC via the web client? 2 SMS) I got email alerts working fine, but I can't get SMS cell phone text alerts to work. If I go to
maps.conf
Hi, Can maps.conf be edited to eliminate those items I don't want to see? Is the order in the map be arranged so the web IU reflects the same order? My second question is is there a way to eliminate devices, interfaces, and networks that is un-managed to show up? Thanks a lot, Min
Monitoring cisco 2940
Hi. I'm trying to monitor my 2940s, but am not getting the right values back. I added the Cisco2940 as a new device type, which seemed to work well. It now autodiscovers the 2940s as 2940s, rather than as desktops. However, when trying to monitor their memory/cpu resources using the default monitor. It seems to default to the host-resources mib and tries to get values for the wrong OID .1.3.6.1.2.1.25.5.1.1.2 whereas it should be something like (.1.3.6.1.4.1.9.9.48.1.1.1.5.1*100)/(.1.3.6.1.4.1.9.9.48.1.1.1.5.1+.1.3.6.1.4.1.9.9.48.1.1.1.6.1)
Resource Monitor Configuration using SSH for Linux
Is OPManager helps to configure Resource monitors using SSH for Linux Devices. If yes, then how.
Unable to remove Service Desk Plus values -- after trial
We demo evaluated Service Desk Plus, and just uninstalled it. OpManager will not let me save null values in the Add-On Product settings / Service Desk Plus / Server Details. Problem with having any values in the service desk server details page, is it tries to connect to service desk everytime I look at a device. BTW I liked service desk, but it didn't meet the need of the evaluator fully. There was a desire to include hardware gathered from outside our domains as well.
Unable to delete notification Profile.
I'm not able to delete 2 notificataion profiles. This 2 profiles had been added in Version 5.6 now we have upgraded to version 6.0 SP3. Any idea ?
How to monitor active process
does anyone know if it's possible to monitor active process and how to set it up. i.e. I want to monitor Symantec anti-virus process on all servers and to receive alerts if process is not running. Thank you, Micha
send TroubleTicket to Service Desk
dear friend. We Install OpManager & Service Desk Plus and set configuration for relation between them. We Generate ticket alarm in OpManager for some devices and we wana see ticket to Service Desk, what can we do ?
Exchange and AD monitoring
Hi, My testing on the Opmanager for the company is on the final stage. Now I have two problems: 1. On the Exchange monitoring of my exchange 2003 server, I have a problem on monitoring the important information like the SMTP, pop3, IMAP In/out connections. Please refer to my attached file (Exchange.jpg) for reference. Please advise how can I monitor these data? I had put the correct admin username and password into Opmanager. 2. Also on the AD monitoring, it seems that I can't monitor the information
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