Opmanager7 custom infrastructure views
Hey, We just applied the migration pack for V6 -> V7. All seems fine with the new features but i have a problem with the custom infrastructure views: For alarm escalation reason, i need to have all my servers in different infrastructure view. So i create 3 infrastructure view and call them "view1" "view2" "view3". I move my servers from the default "Servers" infrastructure views to the 3 new ones. Here is the problem: I move a win2003 server to my custom infrastructure view and then im unable to
No Infra Structure View found with this name
When I look at any of my views I get the following message: No Infra Structure View found with this name Can anyone assist?
Migrate 6 to 7 from old to new server
Hi, I have server running version 6 of Opmanager and I have build a new server which I have installed version 7, new I would like to migrate 6 to 7 what do I need to do. Can I just same how backup the database and move it across (I don't think so). Thanks.
Temp directory is Huge - OPManager 7
Hello, I just see that my TEMP directory under OPManager tree, and it is around 1,8 GB (I installed OPManager 7 to weeks ago). There are 58000 xml files (1-10 KB each). What are those XML files ? Can I delete them ? Is there any way to shrink automatically those files ? (the OPManager shutdown and re-start does not delete them) The fact is that since I 've hotfixed (7004) the OPManager (yesterday), no XML files were created. Thanks, Regards. -- Olivier
Service Monitors and Server Availabilty
Is it possible for OpManager to be configured so that the service monitors have an impact on the server availability stats. i.e. MSSQL service goes down therefore the database server availability should be down until that service is back up again.
Registering OPManager - Discovering devices
Hello, I installed OpManager 7.0 and received a license key by email (license for 5 users OpManager Premium edition). I have two questions : * With which extension may I record the license file. I've try with .txt and .doc and i received the following msg : "Please enter a proper license file". * I can't discover devices using CDIR. I receive the following msg : "Seems to be a problem with CDIR discovery. Kindly use range option ... Regards
Rotating Map/Dashboard
I would like to have a dashboard view displaying constantly on a screen in my office. Is there anyway to make the screens change ie go from servers to routers to desktops etc to help avoid screen burn?
OpManager/ManageEngine Products questions
First question: I would like to know if OpManager can access Windows perfmon counters either VIA WMI or SNMP? If OpManager can not, is there any product ManageEngine has that can? Second question: Can OpManager or another ManageEngine products act as a center alarms managing tool. Example: HP Insight Manager is reporting a hard drive problems. Instead of HP insight Manager report that to a person directly, can it send an alarm to ManageEngine product to manage alarms. This way we only have to go
OpManager 7 Licensing
Hi, We currently have OpManager 6 within the environment and due to the server getting to the end of lease, have now got a new server on which I would to install OpManager Version 7. What is the license requirement to get this completed. It is clear that I cannot install OpManager 7 with the version 6 license. Please advise... Thanks
No more menu after upgrade from 6016 to 7010
I did the upgrade from 6016 to 7010. All went fine, no errors, but I now don't have the menu to go to other pages anymore. It's not a problem of my browser (IE6 and IE7), since your Demo does show the menu's for me. Do more people have this bug? And does anyone know what I can do about it? As you can see I am logged in with Admin. This is the user with all rights, so that should't be the problem.
No discovered devices showing up
So, I have OpManager 7, and it sees most of my devices on discovery, but when I import them nothing ever shows up in any of the maps or views. The devices show up if I click on "create new business view" but that is it. Ideas?
Opmanager and DeviceExpert
Helow, When I want to see startup or running configuration the error say : Unable to fetch from DeviceExpert. I have install device expert a run server but I can't find option to configure opmanager with DeviceExpert(if there is one?!) Tnx, Roby
Event log rule processing order
In what order does the event log rules process? Here's a scenario: * Rule 1 - Capture all events where the source is "Foo" * Rule 2 - Capture all events where the source is "Foo" and the word "access denied" in the description. If an event comes through with the source "Foo" and the word "access denied", which rule will it trigger? Thanks, Colin
firewall device information - WatchGuard
I was wondering if it was possible to add new device types to the list of devices in OPManager 7? Particularly, we use WatchGuard Firebox firewall systems in our company, but this brand is not listed anywhere in the list of available devices. Is there any way I can add a device type for WatchGuard devices? Or does anyone have this type of device template available I could just have e-mailed to me? Any help would be appreciated.
Wrong time displayed
Hi, I'm evaluating Opmanager (7010 for windows) for my company, and I've met a very annoying problem : all the events are displayed with the wrong time, there's a -7 hours offset for everything. The server where opmanager is installed has correct time and time zone parameter, and I've found this kb article, but the output seems to indicate that java is using the correct time zone (GMT+1) : TimeZone sun.util.calendar.ZoneInfo[id="Europe/Paris",offset=3600000,dstSavings= 3600000,useDaylight=true,transitions=184,lastRule=java.util.SimpleTimeZone[id=Eu
SMS Toolkit
Hi, I would like to know if the SMS Toolkit is available to purchase for the free version of OpManager ? I see in the forum that the SMS sending based on high priority item feature will be decided the scheduled version 7.0 release. Have you any date about the integration of this feature ? Thank you Mathieu
Multi-value monitors
When using a multi-value monitor like % Processor Utilization which value does the threshold alert based off of? For example, CPU0 and CPU1 are two CPUs, the first one running at 58%, the second at 78%. If the monitor has a threshold of 70% does it trigger? Will the second value rearm when it hits the rearm value? The graph on the main page is a bit misleading in that it only shows the last processor in the collection (CPU1 in this case). Thanks, Colin
Display all interfaces on page
Is there a way I can click on my routers page and view graphs for all interfaces instead of the number. Or could i also create a custom page with just graphs. Something like an interface summary
Cannot Restart the Probe
When i want to restart the Probe it generates the following events in the windows eventlog: Event Type: Error Event Source: Apache Service Event Category: None Event ID: 3299 Date: 12.09.2007 Time: 14:51:34 User: N/A Computer: Description: The Apache service named reported the following error: >>> Can't find the workers file specified . Event Type: Error Event Source: Apache Service Event Category: None Event ID: 3299 Date: 12.09.2007 Time: 14:51:34 User: N/A Computer: Description: The Apache service
OpManager 6 > 7 upgrade
Hi, I'm sure you're getting bugged about this all the time now, but is the OpManager upgrade patch from 6 to 7, still due for August 20? Thanks
monitoring logins
Hi, I'm wondering is there a way to monitor fail rdp, or ftp logins attempts using opmanager or other AdvantNet products ?
DiskSpace using SNMP API
Hi, I have started using Java SNMP API recently. I m struggling getting the disk usage and virtual memory. Probably I am not able to get the correct OID for that. Any support will be highly appreciated. Thanks in advance. Indrajoy
Traps with OID untraslated
Hi. I'm getting traps from routers and switches like this: Interface down : ifIndex: 3, ifDescr: FastEthernet0/1/0, ifType: 6, .1.3.6.1.4.1.9.2.2.1.1.20.3: down I have loaded the corresponding MIB (OLD-CISCO-INTERFACES-MIB), and when i get this value from the mib browser, it is translated correctly. I don't want to see the OID in the alarm (i need readable text). There is any solution? Regards, Andres
Linking Devices using more than one interface
We have several devices which have more that one interface linked to a switch. We want to view this in a business view but when we try a message state that we have already linked these devices. Is there a work around or a fix? Mark
Snapshot for CPU, Memory and Disk Utilization problem for NT
Hi, Why the snapshot for CPU, Memory and Disk utilization not working for NT 4 Server? Windows 2000 and 2003 is working well. Anyone able to resolve this problem? regards, Derrick
error after updating to msp 6005
after i updated the central and restarted the probes i get the following message on one probe: Exception in thread "main" java.lang.NoClassDefFoundError: com/adventnet/management/log/LogUser Ffor detailed error view error.tx file that i attached. I restarted the server, but the problem is the same.
NOT ABLE TO SEE THE INTERFACES
Hi, i have installed the OpManager and configured four 6500 series switches. But iam not able to view the interface on the window. Can any one guide me to do this task.
Notifications Granularity
The ability to have more information included in notifications. The ability to parse trap information rather than including the entire trap information in each notification.
CSV Import for Global Environment
I requested the CSV import feature for switch port mapper. I would like to see the same feature applied the Global Environment for adding Devices and Subnets.
Deleting Database files
I have to continually remove files from program files\adventnet\me\opmanager\mysql\data\opmanagerdb\statsdatax_x_xxxx.*** almost daily in order to continue to get information. After I delete the necessary file, I restart Opmanager and it works fine for awhile. The next morning, I have to delete the file(s) all over again. Will this bug be corrected soon?
IP-Address resolution fails when client uses DHCP
I have some network-printers which use DHCP to get an IP-address. I discovered the printers and OPManager stores them in the database. whenever one of these printers is switched off nad on again, it gets another IP-address from the DHCP-server. But OPManager still uses the old IP-Address to ping the printer. So it does not respond to this address and OPManager thinks the device is down. When I manually ping the printer with OPManager, it responds immediately. So it seems, that the monitoring is done
System Name
If I change the name of my windosw system do I need to do anything in the oputil software license key to reflect the name change?
RPC server is unavailable
Hi there, I have a server running windows 2000 SP4. From Opmanager (the same subnet with server), I could not wbemtest to that server, no matter I use the local administrator account or domain administrator account. From that server, I can run wbemtest to itself. And the error message is "win32, RPC server is unavailable". Who can tell me what's the problem? Thanks in advance. Regards, Wang Jun
Daily mail with diskusage % of our fileservers
Hello, We are using OpManager 6.0 build 6016, and I am looking for a way to have an e-mail sent each morning, reporting me the diskspace usage from our fileservers. These servers are Novell Netware machines. I already got the monitor running, and I also tried to get an alert running that mails me when the disk usage is over 50%. Since the disks are always >75% filled, I thought this might be a way to get me informed about the disk usage at that point. But it only mails once when that limit is exceeded,
REquire assistance
right i am currently running a central op sever and on probe except the probe is a vmware OS is this possible because the probe installs fine but when it boots up it gets stuck on verify web server what does this mean it wont load up past this point we do run a IIS service
Solaris Disk Utilization
I have two Solaris 9 servers, which opmanager 7 reports the disk utilization of one server at the correct level and the other server is at 100%. They are both at the same OS patch level and they are running the same snmpd.conf files and the same version of net-snmp. Any suggestions?
Problems showing some pictures
Availability Distribution and Average Availability as example are not showed on the webbrowser. It is just a "red cross" there (like other pictures not showed on websites). I've tested it with different clients. Any clues how to solve thsi problem? Mike Affolter
probe authenication key help
i would like to ask a few question on this subject my senerio is central server installed on NOC prob installed on x location lets says we will be creating a new NOC in the same network and will faze out the old NOC with a new NOC or change the location from a server to another server will the probe still point to the new NOC or is there away to re direct the probe to another noc with out re installing it and getting a prob auth key from the central commnad? also i have looked at what ports have
Unable to Start OpManager as a Service
I located a copy of OpManager 6.0 on one of our servers and deleted the installation with the intention of a fresh start. Now after deleteing OpManager I get a constant error that port 80 is already in use (its not that we can find) and that OpManager cannot start as a service.
HP-UX servers problem
Hi, I have recently added true 64 servers to my opmanager7, when i click on the server from server list it opens a page that does not show the graphs of the memory and cpu and disk (that are similar to the clock), but when i click on CPU or Memory or Disk from the performance monitor i see the graph, so how i can configure it to show the graphs?
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