Clear Alarm Script
Is there a way to clear an alarm in OpManager using a script or SQL statement? If yes, what is the script or SQL statement. Thanks
When OpManager will support UPS General Electric ?
When OpManager will support UPS General Electric via Device Template?
Exchange 2007 Monitoring Problems
Hi, I am trying to set up Exchange 2007 monitoring on Opmanager but can't get it to work. Are there any things i need to set up first to get this running. I have 2 Servers Running Exchange 2007 Hub Transport + Client Access Modes and 2 Servers Running a SCC Active/Passive Exchange 2007 Mailbox Role. Whenever i try to set up Exchange 2007 monitoring on any servers using any options all i get is the following error 80041010 - Specified class is invalid. Try running 'wmiadap /f'(For Windows XP and 2003)
OpManager APC symmetra
Hello, I am testing opmanager and I have a couple of APC symmetras. Opmanger does not seem to know how to deal with them. The ups load and status monitors do not work. When adding performance monitors the settings do not stay. Thank you
Availability Report - Not showing down time in mins
Hi, First of all brilliant product, having been using it for almost two years now it's proven to be invaluable now. We have recently upgraded to SP2 (Build 7200) and I've noticed that the All Devices Availability Report is in a new format which is pretty cool, however I report to management on the down time of certain devices in the old style of Hrs / Mins / Secs. With the new report layout I can only see the downtime in %. If I click on the "Old Data (Version 6)" link in the report window I can
OpManager 7.201 - can't see interface charts
We lost interface charts after we updated to 7.2 + Hotfix. Intefaces are shown and they show current traffic counters like this: 65540 HP NC7782 G... 1 Gbps 1 Gbps IF-sc-pd-acrm0... 33.623 kbps (0.0%) 99.681 kbps (0.01%) 0 But when I click on the interface to see details, it says: Sorry, no data available for Graph. Try other options 7-days chart shows data before the date of the Opmanager 7.2 upgrade. It happens for all devices: servers, routers, switches. Please help!
Euro Roadshow 2008
THE ROAD TO BETTER IT MANAGEMENT - STARTS HERE Good news! ManageEngine is coming to Europe. Starting with Denmark, the ManageEngine Euro Roadshow travels to Sweden, France, Italy, Germany, Portugal, Poland, and United Kingdom. ME Euro Roadshow - your channel of IT information The ManageEngine Euro Roadshow is an exclusive opportunity to meet, converge, and communicate with leading industry technicians and administrators working in the same line as you, sharing your interests, focus, and even challenges.
We want to use SMS. but We use a CDMA/CD in korea.
Dear OPM support team. We want to use the SMS. but We use the CDMA/CD in korea. So we use SMSClient program. We tested as follows. We used query syntax. insert into sc_tran (TR_SENDDATE, TR_SENDSTAT, TR_MSGTYPE, TR_PHONE, TR_CALLBACK ,TR_MSG) select now(),"0","0","01195743651","025887350", concat(SOURCE,MMESSAGE) from alert order by MODTIME desc limit 1; We received alert message to cell phone. Result, Memory Utilization is 31%, threshold value for this monitor is 10% But we receive once only. So
Problem With OpManager Snapshot View
I apologise if this question has been asked already, however I'm currently having a re-occuring problem with OpManager, in that when I access the SnapShot view of any of my servers in OpManager the CPU, Memory, Response Times, Disk utilisation Graphs do not show any data. The graphs are blank. When I also access the other performance monitors which i have added I'm told that there is no data available. However if I Test the monitors then I get a positive result. The only way I can seem to be able
Alarm Escalation Problem
Why is it that when i configure an alarm for a business view, all other alarms are included even though they are not member of that group. what i understand is that it should show only alarm for that particular view. please check. thanks..
Opmanager linux
I tried the linux version of opmanager and the install went fine. When I tried to start it it failed. There seemed to be some libraries missing. Opmanager seemed to be looking for older versions of some libraries. I gave up and tried the windows version. The windows version works great. I hope to get the linux version up.. Thanks for the great software.
SNMP trap receiver
I use Oputils on the same server as OPmanager, which I need to receive traps. Is there a way to permanently turn off the trap receiver?
Loading MIBS - Frustrated!
I used the trial version for 30 days and was able to load the MIBS i needed for Motorola Canopy SM's, BH's and AP's easily and they worked. I have sense purchased the program and loaded it onto my server and deleted everything off of my laptop! I am not realizing that was a HUGE mistake where i could have just ran a backup and I would have been fine. Well now that I have a "Fresh install" on my server, I cannot get ANY of my MIBS to work. They all load fine in the MIB Browser. I make a custom template
Another Useful Feature Addition
It would be useful to be able to re-categorize a group of devices by IP subnet as many of our subnets are specialized device connectivity like power supplies or environmental systems monitors etc. Since we find those devices by doing a search on the subnet itself, if there was an option on that "search results" page to select and re-categorize the devices listed it would save us many hours of time.
no availably data for windows 2003 server
I am using opManager 6 on windows 2003 ,it can get CPU performace data for local host, but always shows no data for other remote windows 2003 servers,why? thanks
OpManage on Ubuntu 8.04
I cannot get OpManager to run. I tried every suggestion I could find. Finally I uninstalled and reinstalled and now I get this error: Java Home /opt/AdventNet/ME/OpManager/jre cp: cannot stat `/opt/AdventNet/ME/OpManager/apache/ssl/backup/ssl.conf': No such file or directory The File: /opt/AdventNet/ME/OpManager/apache/ssl/ssl.conf does not exist inside addon check Registering Add-On modules. SQLException while getting database connection. Check if database daemon is running java.sql.SQLException:
Change mysql port.
Dear support team. We want to change MySQL port. What is the default port MySQL? We think that default port is 3306? right? So We want to chanage mysql port number? possible? We want to solution. Thank you in advance for hlep me. Telemant corp.
external clear of OPManager alerts
Hello, Iam new here. I hope my question is not already in the forum. If yes, i couldnt find it. I am currently working with OPManager 7 with SQL Server. OPManager is connected with a tool that retrieves OPM alerts from the Alert table through a sql query (select id, severity, createtime, modtime, mmessage, source, who from OpManager.Alert). This is working well. My question is the following: I need to be able to do the same action as 'clear' but by program. It can be a set of sql queries or the execution
Device Template credentials
Hi, I have create a device template for HP Proliant Servers, configured as follows: Vendor: Hewlett-Packard Category: Server Oid: .1.3.6.1.4.1.microsoft.software.1.3.1.2 (returned from querying the device) I've added some monitors to it and it seems to work okay but the problem is that in the device itself, when I select the Passwords option, it keeps giving me the Telnet/SSH option instead of the Windows logon. How can I change the template to be a Windows one? Thanks, Dave
General installation / setup question
I have three of your software installed on one virtual server: OpManager AppManager EventLog Analyzer I started with the trial versions, then let them lapse to free. In observing the VM in the VMware Infrastructure Client, it uses a lot of CPU and almost all of its allotted RAM compared to other installed VMs. Even though RDP'ing into it suggests a low usage in Task Manager, Performance, though frequent CPU spikes. I wonder if there is a more "efficient" way to install your apps so they are not so
Problem deleting multiple switch interfaces after SP2
Prior to SP2, I was able to select multiple interfaces from switches and delete them without issue. Now when trying this operation it tells me it is unable to delete the interfaces. If I just delete a single interface at a time it works properly.
Discover services on machine gives Access Denied
Hi, I'm trying to discover the services on a number of machines in a remote site. I have added their admin credentials to OpManager, and when testing them they pass on SNMP and fail on WMI (we don't use WMI, so this shouldn't be of concern). Performance monitors all work correctly, however when I try to add Windows Services and discover the services on the machine, I get an access denied error. What could be causing this? Thanks in advance Joe
How to do a few things?
Hello, We are trying to migrate from Nagios to OpManager and are having a few problems. 1. I can't get a Cisco 3750 switch to monitor properly. The credentials test passes for both snmp and cli but testing the monitors fails. I think this is due to the snmp setup on the switch, you have to create a user and assign the user to a group etc. Any help on this? 2. Is there any easy way of transferring Nagios checks to OpManager? We have a lot of perl scripts which nagios calls with an argument which then
Define Criteria for profile
On the Notification alerts I have noticed it ONLY allows you to choose when a device misses 1 - 3 - 5 polls. Is there a way of changing this to more?
Port Monitoring
Hi, I am trialing your software and would like it to email me when a MAC address changes on a port and to include the manually added physical location ie 'Sales Department N34' Is that possible? Thanks Gareth Baxendale
Config File Manager Import
Hi, Is there any possibility to import a list of routers/switches to the config file manager? Thanks for every hint. Andy
Invalid license error with error 535
Dear Support our customer has experienced with "Invalid License error" with Error code 535. Finally we've to reinstall OpMgr again and reactivate our purchased license. Before patch version is OpMgr 7 with patch 7101. Then after reinstall we patch to 7102. OS : windows 2003 SP1 Our customer would like to prevent "invalid license error" occur. So, They would like to know how to prevent?
Remote Netwoks
We have multiple (disconnected) facilities accross the country, each with its own network. Does your product provide a means to centralized monitoring of these remote networks through some sort of agent installed at each office?
DHCP scope monitor issue
When i try to add a DHCP server.. I click add new DHCP server link and the put in the IP/name of dhcp server.. then click get scope.. then It says DHCP server addes sucessfull at the top above.. where i put in the info.. but down below there is NO DHCP server. It doesnt seem to be working.. or actually ADD teh DHCP server. Im using teh latest version i just downloaded yesterday. Doug Hupp
custom branding
where can i find the instructions to custom brand the interface for opmanager? this includes logos and custom page modifications. thank you.
Port numbering on new switch is incorrect
Hi there, I've just been playing around with the Switch Port Mapper as I've never properly used it before. My development network consists of two Extreme Networks Summit switches and two Cisco 4948 switches. For the Extreme switches, each switchport number (ifName) matches up to the Port No shown by OpUtils, for example ifName 1/1 equals Port No. 1, ifName 1/2 equals Port No. 2, and so on - which is just fine. However for the Cisco 4948 switches they do not match up, an example of what I see on one
Graph custom bandwith utilization
Hello I try to create new custom monitor for bandwith utilization, but result of OpManager Display Chart not agree with my hope, how to change chart like file OpManagerDisplayChart_bad to file like this OpManagerDisplayChart_Good ? Thank's
HotFix For Service Pack 2
Dear All Here is a quick fix for two critical issues. This Hotfix with Build No. 7201 can be applied only over Build 7200. If you are on an earlier HotFix, please upgrade to 7200 and then apply HotFix 7201. The issues fixed are: 1. The error 'Unable to find MO' encountered when clicking on a device name, is fixed. 2. The issue of .local domain not working in the email field in Mail Server Settings, is now fixed. We'll put out another hotfix with few more issues fixed very soon.. Best Regards Roshini
Automate monitor creation
I know that you can ping a subnet and discover devices however this doesn't work when you only want specific devices monitored. I was wondering if there is a way to programatically create a single monitor? If I had a new device added to the network and want to automatically add it to be monitored as part of the build process rather than having to rely on an administrator to complete the configuration
Data lost after machine power failure
Hi, My customer is using OpManager build 7200. Yesterday OpManager is not properly shutdown due to power outage. When we start OpManager back we found out all data is gone, device and business view is not showing. Any advice how do we retrieve back the data? Please let me know if you need the log file. Thanks. Regards, Idaham
Include ASSET COST data in reporting
It would be nice to be able to produce an inventory report that also includes the cost of the asset. This would help for insurance.
Opmanager Home Data display
I want to set my OpManager home to display "today" but when it does a refresh it reverts to last 24 hours. How can I stop this? Mark
How to display resources for WatchGuard firebox firewall?
sorry for the double post. I posted in the Firewall Analyser by mistake earlier. This is about OpManager. We have a WatchGuard Firebox 500 firewall but we don't see the CPU and Memory Utilization in OpManager. We are able to see the network interface and Rx traffic but not much else. I have the MIBs for Firebox but not sure how to use it. I am using the OpManager web interface. I am new to this. I have enclosed a screen shot.
Alerting - Attention & Clear
I would like to change the alerts. Right now when one of our devices goes down we get an "Attention", I would like to change that to "Down". and when that device comes back up we get a "Clear", I would like to change that to "Up". Is this possible? ANY help is greatly appreciated. Thank you in advance! Jamey
Adding support for Data Domain devices to OpManager...
I am trying to add support for Data Domain de-duplicating storage devices to OpManager 7.2. First I'm trying to solve the problem with have monitors that are multivalued. I have tried adding the following to Polling.conf and restarting the service but I don't seem to get the additional polling monitors when I add a matching device. <POLLING_OBJECT name="DataDomainReplication" status="true"> <MATCH_CRITERIA> <MO_PROPERTIES> <STRING_TYPE condition="startsWith" property="sysOID" value=".1.3.6.1.4.1.19746"/>
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