Downtime Scheduler won't set machines back to managed
Downtime Scheduler won't set machines back to managed once scheduled end time has been reached. I have cleared all my downtime schedules and re-created them with no new results. Any help would be greatly appreciated. I'm running build 7200. Thanks, Jorge
monitoring devices behing a firewall
I have several servers and switches behind a Netscreen NAT'd firewall. how do I monitor the switches and servers behind that firewall? I tried to use a port forward to forward a SNMP port of 1610 or something to the 161 of the internal server but when I try to add that device OM thinks that I have already added it (the firewall itself) and will not allow me to force it? any ideas? Dave P
Device discovery
After installing OpManager V7 Build 7200 I tried to perform a discover of devices using a specific range of IP address. I used the format where the octets did not have leading zeros, example 10.10.10.1, but this produces an error indicating invalid number. Using 010.010.010.001 works. once the devices have been discovered and imported, I then tried to import them into the user defined category and noticed that even though the IP address in the list to import was of the format without leading zeros,
Filter out notifications
Is there any way to configure OpManager to not send notifications for specific event log evnts? We run a couple of terminal servers (windows server 2003) and we get bombarded with warnings and errors regarding printers and the drivers for same when people log in and out of them. These users require some of their local printers be allowed, but most are not. I would liek to be able to tell OpManager to send me notifications of all event log events EXCEPT for thes specific events related to printer
Support for Suse Linux SSH-1.99-OpenSSH_4.2
Do OpManager support SSH-1.99-OpenSSH_4.2 for CLI based monitoring? I tried to monitor Suse linux but it failed to access the system. I'm able to login the Suse server by running ssh client manually. Uname from the Suse Linux: 2.6.16.21-0.8-smp #1 SMP Mon Jul 3 18:25:39 UTC 2006 x86_64 x86_64 x86_64 GNU/Linu --idaham
Snmp traps from HP Compaq server not displayed properly
How can i get varbinds in Snmp traps from compaq / HP Insight Storage Agents to resolve to human readable names. With older mibs the names resolved, but SNMP traps ended in the unsolicited traps bin. With the latest MIB's from hp.com v.780 the traps get associated with the correct host, but they are shown like this: (I pulled out a hot spare in the server) cpqDa7PhyDrvStatusChange is received from 8305949srv1.local with the following related information : sysName: 8305949SRV1, .1.3.6.1.4.1.232.11.2.11.1.0:
False partition threshold violation alert on Opmanager
hi, We are getting False partition threshold violation alert on two of our Linux servers The set threshold value is 90 but when we check the actual value is less, but still get this false alert. any ideas on how to get around? Jigar
OpManager not showing ASA Traffic
I currently have OpManager monitoring my Cisco ASA 5550, but the only thing that it will not show is the traffic across the interfaces, it shows only N/A. Firewall Analyzer will tell me how much data is going across, but for some reason OpManager won't. I have the SNMP credentials and CLI login set correctly too.
poor support!
Since july, we have opened a ticket with a serious problem (opmanager doesn't start) and we are waiting for a solution... without words.... :x
Overall status report for a customer
Hi, Is it possible to get an report that show an overall score for the IT infrastructure like Kaseya can do?
Active Directory Monitor
Is it possible to do a mass update to the active directory monitor template? I would like to change some values to be higher, and it is a pain to do this server by server. Thanks Shaun
Invalid License File - Error code : 535
I got this error message. Pls let me know which 'corrupted' file(s) to send to support or if you can send me a non-corrupted file to me at choon.p.lui@gmail.com. Thanks. Choon
OPM shows 0% utilizations for the resource monitor like as ~
Dear all, The OPM shows 0% utilization for the resource monitors like as CPU, Memory and Disk utilization in the Solaris 5.8. I attached snapshot. Thank you in advance for help me. Have a nice day! Ko Young Suk Telemant
How come updates are no longer shown on the Website?
I noticed that on the website http://manageengine.adventnet.com/products/oputils/service-packs.html updates are no longer shown. I know that build 5024 at the least is available but I can't find anything later than 5001. Was the updates relocated somewhere else? :?
what about SNMP v3?
i have anews letter that tell Opmanager is now support SNMP v3. but about OpUtils?
Disable TFTP Server
Hello, i would like to disable the TFTP Server from Oputil, we have a different TFTP Server running on the same Server to do the IOS Updates, Is there a chance to disable the tftp from optutil to get the port free for the other tftp server
Add annother application requiring MySQL
I want to install another application on the same server running OpManager. It too, requires MySQL. Server is W2k3 SP2 The person that installed OpManager does not know what user ID or password he used to create the MySQL instance. Apparently we need this for the new application. Is it the same as the user ID & password for the admin account in OpManager? How do I connect to MySQL? Thanks
Server Resource Monitoring
Hi All, I am trying to setup some reporting for my Executive unit, on the health of our network. I have all servers configured to use either WMI or SNMP monitoring, for Server, Disk and Memory utilisation. The default reports use a green, yellow and red system for resource utilisation. We have no custom thresholds set, for CPU, Disk or Memory. The standard reports use yellow for > 60 and red > 80 for example for memory. My question is, what is the simplest way to change the metrics on these reporting
Couldn't resolve these MibNodes.
Hello, Im getting the following error, when trying to open the HP lj4250_mib Couldn't resolve these MibNodes : { channelindex, channel-index }, i have attached the mib file. Could you have a look for me please? Also I am currently monitoring RAID, PSU, Fans etc for our DELL poweredge 2850, 2950's. The current output is 3, however i wondered if it is possible to turn this into a status light, or textual output to say OK. Also, is there a way to somehow modify the dashboard to display fan speeds (like
opManager categorizes cisco switch as desktop
Hi, I'm new to opManager world (only have known it for a week). Yesterday I tried to add our switch 3com 7700 but had no luck in grabbing its performance. I already had a bunch of MIB (that other guy in this forum had claimed it to be 3com7700 but I have no idea how to use them. Today I added another device - a cisco catalyst 2960 switch - but opManager categorized it as Desktop (Type: unknown). Is there a source that can lead me into how to use opManager? I'm trying to evaluate this product before
Blank alarm won't clear
One of our devices has an alarm, when I click it I see nothing so I can't clear it. I've restarted OpManager service a few times with no luck. Any help with this annoyance?
Error while starting ./StartOpManagerServer.sh
Hi, I have installed OpManager 7 for linux today. After installation I tried to start Op Manager server with this command ./StartOpManagerServer.sh and I am getting following error Java Home /opt/AdventNet/ME/OpManager/jre cp: cannot stat `/opt/AdventNet/ME/OpManager/apache/ssl/backup/ssl.conf': No such file or directory The File: /opt/AdventNet/ME/OpManager/apache/ssl/ssl.conf does not exist inside addon check Unable to start Mysql daemon Unable to create database Exiting OpManager I have CentOS
Switchport mapper with L3 switches
So our switches are L3 vlan routers. (Standard Cisco 6500's). I need to add them to the 'switch' category in order to use the switch-port mapper feature. Got that. But, they are the routers as well, which is needed to resolve the ARP/IP address mapping for the mapper application. ...I can't have them in both categories. Is there a way to make them be able to be listed as a router as well? Thank you.
need longer data retention for ad hoc historical reporting
Hi there, It seems that Opmanager only saves 1 data point per day after a week or so has past. Is there a way to adjust how much historical data is saved? Regards, Andy
Opmanager windows server 2008 compability
Hi What version of OpManager is 2008 compatible? I have a windows 2008 server that I'm setting up for a costumer, and the probe will not start up. The install goes smooth, but it will not start. Is the _6005_ build, compatible with windows server 2008? Regards, TC
Activate license on a Linux box via command line
Hello, I am using OpManager 7 on a Linux box; after installing OpManager in �Professional Edition Trial mode� I used the product adding some nodes and creating some views. I was not able to get the official license before the expiring of the trial period so, at the moment, when I start the server via command line I got this error: ERROR CODE : 485 Invalid License File Please contact AdventNet, Inc. I do not know how to load the xml license file: I tried to search some solution in the KB and in the
Response time monitors
Hi all, I cannot figure out how to get a device to generate an sms/e-mail when its response time exceeds its threshold. I set the value on the device by editing the response time. When I try to add a notification profile for the device, I expand 'when any [selected...] Threshold rule is violated' However, when I click on selected it says that no thresholds have been defined. Thanks for your help jacques
DiskUtilization Percentage shows 0% in AIX monitored via CLI
Hi I am monitoring my AIX server using CLI. But Disk utilisation % always shows 0%. Other monitors showing correct values. Kindly let me know. Thanks and Regards Rohit S Nirkhe :cry:
MIB & OID for Dell PowerConnect 5324
Is there a mib availabe for use with OPManager for the Dell Powerconnect 5324 switches.? Thanks
Switchport Mapper Deletes Monitored Devices
I tried to use SwitchPort Mapper. It didn't list any switches, even though I had many added. I'm guessing it only thinks devices in the "Switches" category are switches. How do you use SwitchPort mapper on switches that you define in a custom infrastructure? It should allow you to choose ANY device you add. Since it didnt list any devices, I just tried adding one (it was already added under a custom view), but it said the device did not exist. Then I went back to my view and lo'and'behold, the device
Index No 65539 for every Server NIC
Hello, I have a problem (is it a problem?) with the index for the network interfaces at the servers. Every NIC has the same index: 65539. Is this correct or an error? thanks for answer
Memory utilisation shows 0% for monitoring AIX using CLI
Hi I am using OPmanager 7 for managing my AIX servers, but the graph for memory utilisation always shows 0 %. 1) I am using a non-root account for monitoring my AIX servers. I am able to get the output of the following commands /usr/bin/vmstat 1 3 /usr/bin/df -k | awk '{x += $2} { y += $3 } { z += $4 } END { print x,y,z }' But for svmon -G I get the following error: $svmon -G ksh: svmon: 0403-006 Execute permission denied. Any solution for this. Thanks and Regards.
Opmanager7.2: httpd statup failed on new RHEL5.2/CentOS 5.2
Hello, i have installed the latest OpManager from the website on one of our RedHat 5.2 and CenOs 5.2 vm's. The install went fine, however opmanage will not start: Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. starting httpd manually gives the following errors: /httpd: error while loading shared libraries: libaprutil-0.so.0: cannot open shared object file: No such file or directory /httpd: error while loading shared libraries:
Stuck in Critical
One of my DC monitors is stuck in critical with nothing in alert... and I can't figure out how to get it back to clear. Any ideas?
Integration with Service Desk Plus
Hi, I recently integrated out OpManager with Service Desk Plus and it is working fine. I created a notification rule which in turn created a ticket when a trap is received from machines in our server group. Let me take a Power Supply going down as a test case: It creates 2 separate alarms when the trap is triggered. * alertPowerSupplyFailure * alertRedundanyLost and 2 seperate alarms when the power supply is plugged back in: * alertPowerSupplyNormal * alertRedundancyNormal However in Service Desk
Modify Infrastructure View - Delete Unwanted Categories?
Hi, I have all custom infrastructure views, but you cannot see any of them without clicking 'more' on the main page. I want to delete all the ones listed at default (Routers, Switches, Firewalls, etc). I'm sure this is possible without a hotfix or patch. I looked around, but I couldn't find which html or XML file these were listed in, so I'm guessing they're pulled from the backend? Oh, and if I try to delete them (well, the ones you're given a choice to delete), it says " No Infra Structure View
Nasty bug: Unable to fetch Managed Object details for...
Just lost 50+ servers in side of OpManager, how do I recover from this. Built up a new category under "Infrastructure Snapshot" called it Sun. Moved all my Solaris computers into the new category. Changed the template for "Solaris" and did an apply to all. All of my Solaris systems moved back into the Servers category. Then to make things even worse, when I try to access any of these servers I get "Unable to fetch Managed Object details for the object : testserver-foo" Any ideas?
CPU/Memory/Disk bug with Infrastructure Views
None of my devices are showing the memory, cpu, or disk utilization graphs/snapshots. However, if I move these devices out of my custom Infrastructure views and into the default "Switch" or "Router" views, all those utilization graphs work perfectly. Why is there ANY correlation between the name of your infrastructure view and whether or not a device displays the correct monitoring info? SNMP works fine, the monitor are pooling the info. It's just the graphs on the device page that show "N/A". ????
Two Questions in One
Hi, Two questions here. We have a number of Juniper (Netscreen) SSG-320M firewalls, these are currently unsupported in Opmanager. I have the mibs from Juniper but cannot load them as they are in *.mib format and I cannot see anyway to do this. Secondly we would like an email alert should someone do a config change on a Cisco switch or router I have tried to set this up but it does not work either, no email alert received. Is there anywhere that gives a step by step guide as these seem something that
OPmanager 7.0 loss admin password
Hi, Support; I have loss my opmanager 7.0 admin password, and i tried the guest/guest , i still can't login to opmanager, how can i do for recovery the loss password? thank you.. Eric
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