Interfaces duplicate
Hello, I have a problem with my opmanager 7 Build Number: 7102. I changed the time of the opmanager server, after this the console is duplicated all interfaces. I need to resolve this problem, someone could help me? Thanks :(
snmp trap mib browser
At the moment it is not working well browsing through mibs when searching for snmp traps to be added. It would be nice if the sorting and search options would be extended. Like sorting on alfabet, a choice to display 5, 10, 20 or 50 mibs on a screen. Can this be picked up ?
Windows Service Monitoring is showing the wrong executable
Is there a way to delete a Windows service as being remembered? So it does not show up when I go to add monitor from the device snapshot page. Here's an example of my problem. I was originally monitoring a windows service named "WebApp" that was run by executable "WebApp.exe". After performing an update to the application that runs this service the name is still "WebApp" but the executable is now "WebApplication.exe". Whenever I attempt to add this windows service to the device it is using the
WAN RTT - strange number of tests
Hi, I installed the OpManager 8070 demo. I configured a Cisco 3800 to run IP SLA tests. Then I configured 5 WAN RTT tests. The strange thing is that the number of columns is different test to test. I mean, each test should have the same number of graph points, but this is not true. See the attached screen-shots. What should be the problem? Thanks, Roberto D.
LDAP Bind Time
I am trying to enable LDAP Bind Time but getting the message The Monitor did not respond to the test request. Rest of services working fine . can any one help me out . please email me on shoaib@finaltier.com Thanks Muhammad Shoaib
Forwarding Traps and Other Alarms from OpManager Issue.
Dear All, Forwarding OpManager Alarms as Traps. Our customer wants to convert the sendtrap.bat file to C program. sendtrap.bat file. ----------------------- snmptrap -v 1 -c public %1 .1.3.6.7.2.1.3.1 %2 1 6 10000 .1.3.6.7.2.1.3.1.1.2 s "%3,%4,%5,%6" sendtrap.cpp file --------------------------- #include "stdafx.h" #include <process.h> int _tmain(int argc, _TCHAR* argv[]) { execlp("snmptrap.exe","-v","1","-c","public",argv[1],".1.3.6.7.2.1.3.1",argv[2],"1","6","'",".1.3.6.7.2.1.3.1.1.2","s","'",argv[3],argv[4],argv[5],argv[6],"'",0);
New User to OpManager
Hi, Are the following possible in OpManager: - Running a script when a windows service is detected down - Can windows scheduled tasks be monitored to confirm they ran etc Thanks John
[Database] - Using non-default OpmanagerDB name goes wrong.
Hi, I'm working on "resetting" my whole opmanager setup by installing on a new server, I'm creating a complete new Opmanager setup from scratch on a new MSSQL Server. I created a new "normal" setup with the default database, wich will be my next production Opmanager. I created a second opmanager database on the same server but the apps files are on a Virtual PC, on wich I plant to test the things I do instead of testing on the production server, so I dont get stuck with test values
Why are my Cisco ASA linkdown and linkup traps showing as SysUpTime?
Can someone explain why I if I shutdown an interface on my firewall I WAS getting a message like this Message: Interface 'Adaptive Security Appliance 'inside' interface - inside' is shutdown. Interface description is 'Adaptive Security Appliance 'inside' interface' and index is 5. Circuit ID not configured. which is fine.... ASA01 sysUpTime.0: 77 days, 13 hours, 20 minutes, 51 seconds. , snmpTrapOID.0: .1.3.6.1.6.3.1.1.5.3 , ifIndex.5: 5 , ifAdminStatus.5: down , ifOperStatus.5: down , null When
AD/SQL/Exchange templates
Hi, I've just started using OpManager and I've got a couple of questions that hopefully someone can help with. Our environment has around 20 DCs, 25 Exchange servers and a few SQL servers. I'd like to be able to globally set the AD and Exchange monitors & thresholds, similar to how you can configure device templates. Can this be done, or do I need to manually edit each individual AD/Exchange server? Also, while trying to set up notification profiles, if I select all my DCs and add a notification
err in save data:null
Hi Im seing the following error keep repeated in the log file. Can someone help me how to identify which device(s) cause this error and which monitor... 09:23:07:174 AM Null obtained for {0} during polling 09:23:08:532 AM err in save data:null 09:23:08:532 AM err in save data:null 09:23:41:049 AM err in save data:null 09:23:41:049 AM err in save data:null 09:23:41:049 AM err in save data:null 09:24:02:649 AM err in save data:null 09:24:02:649 AM err in save data:null 09:24:02:649 AM err in save data:null
enable view real time interface status
hi when i have updated by biuld number 8502, don't view real time interface status for new device. i remove all interface and rediscovery now but don't view real time status. thank's francesco
Why are snapshot and realtime graphs exactly 1 hour off?
I noticed that the traffic graphs under interface details as well as real-time graphs are exactly one hour behind the current time. Does that mean that notifications are 1 hour off as well? Is there a reason for this? Thanks. -James
Unable to install Netflow Analyzer plug-in
We are trying to evaluate the NetFlow Analyzer plugin for OpManager. After installing Netflow Analyzer plug-in for Opmanager and copying bcp.exe and bcp.rll into the NetFlow/bin directory. OpManager errors out with a few tables have become corrupt message upon restart. Running repairdb does not resolve the issue. Opmanager build 8052 and NetFlow Analyzer plug-in version 7700 Your help would be greatly appreciated. Rob
syslog
Dears, We don’t receive syslog report through this software please can you support us ASAP. Thanks
how to added the URL http://webmail.tataprojects.com
Dear Sir I am unable to added the URL http://webmail.tataprojects.com
NmsProcessesBE.conf is empty
Hi, Today i added the SNMP timeout setting in NmsProcessesBE.conf file and save it. After re-open the file, there is no contents, its blank. How to do recover the file? -- Regards, Anandharaj System Engineer (Unix / Linux)
Monitor ESX 3.5 SSH - Did not receive identification string
I am trying to monitor an ESX 3.5 host using SSH on Opmgr build 8052. This error is on the ESX host: Jun 22 11:57:10 servername sshd[27815]: Did not receive identification string from ip address. I have not found a solution anywhere in the forums for this issue.
Problem with recording "Device Notes"
Please, help investigate the following problem. After recording all data on the device in the "device notes", they are saved. But after a page refresh (update status, etc) all data in this section is missing. In what could be the problem?
Multiple threshold for alerting at different levels
We need to be able to alert based on more than one threshold. Example: Alert if disk is 85% full and send an email and then a second alert if disk is 90% full and send an SMS. Does anyone know if this is possible with OpManager? We are running build 8024 currently.
Cisco Routers OpManager Interface View - Errors "Not Enabled"
Hi Everyone, Just a very quick questions. I have SNMP setup on my Cisco 2800 routers and they are reporting fine. I would like to enable the errors view as we are having a lot of errors on some of our interfaces and I want to be able to monitor it. Whats the best way to set this up. Should I enable Telnet for OpManager instead? Thanks in advance.
Cisco CallManager
Hi, Is it possible to monitor Cisco CallManger 7.1 with OpManager? Thanks Paulo Santos
Slow smtp alerts
I've noticed that the smtp alerts are quiet slow to notify. I may have a device that is being polled every minute, but it can take anywhere from 5-30mins to receive the notification. This can be anonying when the issue is delt with, and the alert turns up 10 mins later. I've checked our smtp relay, no issues there, is there something I missed. The monitoring interval for the server and the router i'm trialling it agaist is set to 1 min. The notification profile is set to alert if the device misses
80070005 - Access is denied - Keep getting this error for 1 server
Hi, Im getting the following error for 1 particular server. 13:31:28:544 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT BytesTotalPerSec FROM Win32_PerfRawData_PerfNet_Server 13:31:28:544 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT BytesTransmittedPerSec FROM Win32_PerfRawData_PerfNet_Server 13:31:28:559 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT FileReadOperationsPerSec FROM Win32_PerfRawData_PerfOS_System
Opmanger report the usage of cpu 100%
Dear, Recently, opmanger system send mail to me report that the cpu usage is very high 100%,I don't know why this happen and how to solve. I install opmanger and helpdesk on the same server.
OpManager - ServiceDesk Intigration
Hi , We are using latest version of both Op Manager & Service Desk Plus and want to integrate both . When we try to add SD setting in Add-on product of Op Manager , we get Successful result . However when we tries to add new log new ticket notification profile , we get following error "Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high.Troubleshoot" I am attaching Support file and some imp screen shots for your reference . Pls help
AIX CLI Failed
Hi, What can we check to know why AIX servers are not monitored in OpManager. Only the availability is monitored. Are there issues with regards to versions of AIX servers? We have 51 & 5.3 versions of AIX. We also have solaris 5.3. Thanks in advance.
Default setting for Linkup, Linkdown SNMP Traps
Hi I was playing with the Trap processor and have made a mistake somewhere. I'm refering to the version 1 traps. I was trying to get it so I could just see the interface name. At the moment I have this in the Linkup and LinkDown Interface Down:$*$SourceMO(sysDescr)$SourceMO(sysOID) $SourceMO(sysName) AND Interface UP:$*$SourceMO(sysDescr)$SourceMO(sysOID) $SourceMO(sysName) These don't give me what I want I just get the following for link down. "Interface Down:ifIndex.5: 5 , ifAdminStatus.5: down
In IBM-AIX device, couldn't get the memory utilization using HOST-RESOURCE.MIB
Dear all, I use recent version of OPM. (8052) In IBM-AIX device, I couldn't get the memory utilization using Host-resource.mib. We have use default SNMP of IBM-AIX. That is to say, we don't use Net-SNMP. In default SNMP, we couldn't get them memory utilization. But we could get the CPU & DISK Utilization. How to solve it? When we use CLI, work's fine! Thank you in advance.
Op Manager on IBM AIX
Dear Team, We are using Op manager build 8052, in IBM AIX server i am unable to get graphical views and also face error in RAM utilization monitor, using SNMP and also i have try to add CLI monitor but facing same problem could any one tell me why this problem is occurred Thanks Saeed Ahmed
NetFlow Integration with OpManager Sign In Under NetFlow Traffic Statistics
I have integrated NetFlow with OpManager. When I go to look at the NetFlow Traffic Statistics in OpManager I am prompted for a Sign In to NetFlow. I type my credentials (for the Admin account) and they are not accepted - the Sign In screen comes back again. I tested the connection using the Add-On/Products Integration screen for NetFlow Settings with the "Test Connection and Save" button and the status comes back Successfully tested. Suggestions on how to fix this?
device snapshot isn't visible/usable anymore
Hello there I work with the OP-Manager 8 (bild 8050) and has a small networkconfig @ work (11 Devices from our productline). After updating from OP-Manager v7 to v8 the snapshots of the devices were not working anymore. In fact, I can click on a device an there's just a white window. Are there any corrput links after updating the OP-Manger and is it possible to correct these links in the current installation (without reinstall the OP-Manager - for example check or edit some of the conf-xml-files...)?
Notification Profiles
Hi, Is there a way to generate a list of email address for each notification profile group? Thanks.
OpManager CPU, Disk and Memory Utilization Percentage
Hi, How are these performances (CPU, Memory and Disk) being measured in percentage? For example, server1 has drives C & E, how does OpManager come up with a 92% disk utilization? This is for the total disk capacity of server1. Thanks.
AuthenticationFailure receive on Windows 2000 server
Dear, I receive an AuthenticationFailure on all my Windows 2000 servers. The complete message is : AuthenticationFailure : .1.3.6.1.4.1.311.1.1.3.1.2 SERVEUR10 Hardware: x86 Family 15 Model 4 Stepping 1 AT/AT COMPATIBLE - Software: Windows 2000 Version 5.0 (Build 2195 Multiprocessor Free) I haven't problem to connect the server with SNMP or WMI... OPManager is on 8052 build. How can I fix this error? Thank you in advance, PYM
Editing user rights
Hi! I think I've found a little bug but it is not urgent for me. I just want to let you know it. I've created a new user with "read only access" and selected "Only the selected Business Views". I didn't choose any business view. I've logged in with this new user account and had to assess that there where no alarms shown (because of the non given rights). I've edited the user once again and selected now "All devices". This option is not savable any more. I saved the new setting and edited the user
Installing Opmanager 8.5 Linux
Hi everybody, I have a problem with Opmanager 8.5 when i install on linux, the software installing good, but when i run StartOpManagerServer.sh the follow error apears: ./StartOpManagerServer.sh Java Home /software/OpManager/jre inside addon check Registering Add-On modules. SQLException while getting database connection. Check if database daemon is running com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Unknown database 'OpManagerDB' at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:936)
End to End Availability
I find the percentage value is wrong when looking at the end to end availability for a group of devices. For example: Server 1 - 97.5% Server 2 - 96% LAN - 98% Host 1 and 2 - 99.96% OpManager reports the average percentage (97.87%) for the group, not 'host x LAN x Server 1 x Server 2' which is the correct formula for calculating end to end availability (which equates to 91.96%) Can I change this?
Application monitoring via OpManager through MiB
Good time of the day! I have a question regarding application monitoring. Is it possible to make OpManager to monitor application (our product) for any errors via MiB, and if yes, how it can be applied? Thanks in advance.
Availability Calculation (Percent)
When I run the availability report for last month (Dec 2009), the servers that show 100% are showing 29 days 21 Hours of uptime, when there is 31 days in the month. Can someone explain to me how the uptime % and Up value is calculated on the OpManager 8035 Report for Device Availability (server)? Thanks, John
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