Monitor ESX 3.5 SSH - Did not receive identification string
I am trying to monitor an ESX 3.5 host using SSH on Opmgr build 8052. This error is on the ESX host: Jun 22 11:57:10 servername sshd[27815]: Did not receive identification string from ip address. I have not found a solution anywhere in the forums for this issue.
Problem with recording "Device Notes"
Please, help investigate the following problem. After recording all data on the device in the "device notes", they are saved. But after a page refresh (update status, etc) all data in this section is missing. In what could be the problem?
Multiple threshold for alerting at different levels
We need to be able to alert based on more than one threshold. Example: Alert if disk is 85% full and send an email and then a second alert if disk is 90% full and send an SMS. Does anyone know if this is possible with OpManager? We are running build 8024 currently.
Cisco Routers OpManager Interface View - Errors "Not Enabled"
Hi Everyone, Just a very quick questions. I have SNMP setup on my Cisco 2800 routers and they are reporting fine. I would like to enable the errors view as we are having a lot of errors on some of our interfaces and I want to be able to monitor it. Whats the best way to set this up. Should I enable Telnet for OpManager instead? Thanks in advance.
Cisco CallManager
Hi, Is it possible to monitor Cisco CallManger 7.1 with OpManager? Thanks Paulo Santos
Slow smtp alerts
I've noticed that the smtp alerts are quiet slow to notify. I may have a device that is being polled every minute, but it can take anywhere from 5-30mins to receive the notification. This can be anonying when the issue is delt with, and the alert turns up 10 mins later. I've checked our smtp relay, no issues there, is there something I missed. The monitoring interval for the server and the router i'm trialling it agaist is set to 1 min. The notification profile is set to alert if the device misses
80070005 - Access is denied - Keep getting this error for 1 server
Hi, Im getting the following error for 1 particular server. 13:31:28:544 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT BytesTotalPerSec FROM Win32_PerfRawData_PerfNet_Server 13:31:28:544 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT BytesTransmittedPerSec FROM Win32_PerfRawData_PerfNet_Server 13:31:28:559 PM 80070005 - Access is denied: While getting WMI data from <servername> for SELECT FileReadOperationsPerSec FROM Win32_PerfRawData_PerfOS_System
Opmanger report the usage of cpu 100%
Dear, Recently, opmanger system send mail to me report that the cpu usage is very high 100%,I don't know why this happen and how to solve. I install opmanger and helpdesk on the same server.
OpManager - ServiceDesk Intigration
Hi , We are using latest version of both Op Manager & Service Desk Plus and want to integrate both . When we try to add SD setting in Add-on product of Op Manager , we get Successful result . However when we tries to add new log new ticket notification profile , we get following error "Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high.Troubleshoot" I am attaching Support file and some imp screen shots for your reference . Pls help
AIX CLI Failed
Hi, What can we check to know why AIX servers are not monitored in OpManager. Only the availability is monitored. Are there issues with regards to versions of AIX servers? We have 51 & 5.3 versions of AIX. We also have solaris 5.3. Thanks in advance.
Default setting for Linkup, Linkdown SNMP Traps
Hi I was playing with the Trap processor and have made a mistake somewhere. I'm refering to the version 1 traps. I was trying to get it so I could just see the interface name. At the moment I have this in the Linkup and LinkDown Interface Down:$*$SourceMO(sysDescr)$SourceMO(sysOID) $SourceMO(sysName) AND Interface UP:$*$SourceMO(sysDescr)$SourceMO(sysOID) $SourceMO(sysName) These don't give me what I want I just get the following for link down. "Interface Down:ifIndex.5: 5 , ifAdminStatus.5: down
In IBM-AIX device, couldn't get the memory utilization using HOST-RESOURCE.MIB
Dear all, I use recent version of OPM. (8052) In IBM-AIX device, I couldn't get the memory utilization using Host-resource.mib. We have use default SNMP of IBM-AIX. That is to say, we don't use Net-SNMP. In default SNMP, we couldn't get them memory utilization. But we could get the CPU & DISK Utilization. How to solve it? When we use CLI, work's fine! Thank you in advance.
Op Manager on IBM AIX
Dear Team, We are using Op manager build 8052, in IBM AIX server i am unable to get graphical views and also face error in RAM utilization monitor, using SNMP and also i have try to add CLI monitor but facing same problem could any one tell me why this problem is occurred Thanks Saeed Ahmed
NetFlow Integration with OpManager Sign In Under NetFlow Traffic Statistics
I have integrated NetFlow with OpManager. When I go to look at the NetFlow Traffic Statistics in OpManager I am prompted for a Sign In to NetFlow. I type my credentials (for the Admin account) and they are not accepted - the Sign In screen comes back again. I tested the connection using the Add-On/Products Integration screen for NetFlow Settings with the "Test Connection and Save" button and the status comes back Successfully tested. Suggestions on how to fix this?
device snapshot isn't visible/usable anymore
Hello there I work with the OP-Manager 8 (bild 8050) and has a small networkconfig @ work (11 Devices from our productline). After updating from OP-Manager v7 to v8 the snapshots of the devices were not working anymore. In fact, I can click on a device an there's just a white window. Are there any corrput links after updating the OP-Manger and is it possible to correct these links in the current installation (without reinstall the OP-Manager - for example check or edit some of the conf-xml-files...)?
Notification Profiles
Hi, Is there a way to generate a list of email address for each notification profile group? Thanks.
OpManager CPU, Disk and Memory Utilization Percentage
Hi, How are these performances (CPU, Memory and Disk) being measured in percentage? For example, server1 has drives C & E, how does OpManager come up with a 92% disk utilization? This is for the total disk capacity of server1. Thanks.
AuthenticationFailure receive on Windows 2000 server
Dear, I receive an AuthenticationFailure on all my Windows 2000 servers. The complete message is : AuthenticationFailure : .1.3.6.1.4.1.311.1.1.3.1.2 SERVEUR10 Hardware: x86 Family 15 Model 4 Stepping 1 AT/AT COMPATIBLE - Software: Windows 2000 Version 5.0 (Build 2195 Multiprocessor Free) I haven't problem to connect the server with SNMP or WMI... OPManager is on 8052 build. How can I fix this error? Thank you in advance, PYM
Editing user rights
Hi! I think I've found a little bug but it is not urgent for me. I just want to let you know it. I've created a new user with "read only access" and selected "Only the selected Business Views". I didn't choose any business view. I've logged in with this new user account and had to assess that there where no alarms shown (because of the non given rights). I've edited the user once again and selected now "All devices". This option is not savable any more. I saved the new setting and edited the user
Installing Opmanager 8.5 Linux
Hi everybody, I have a problem with Opmanager 8.5 when i install on linux, the software installing good, but when i run StartOpManagerServer.sh the follow error apears: ./StartOpManagerServer.sh Java Home /software/OpManager/jre inside addon check Registering Add-On modules. SQLException while getting database connection. Check if database daemon is running com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Unknown database 'OpManagerDB' at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:936)
End to End Availability
I find the percentage value is wrong when looking at the end to end availability for a group of devices. For example: Server 1 - 97.5% Server 2 - 96% LAN - 98% Host 1 and 2 - 99.96% OpManager reports the average percentage (97.87%) for the group, not 'host x LAN x Server 1 x Server 2' which is the correct formula for calculating end to end availability (which equates to 91.96%) Can I change this?
Application monitoring via OpManager through MiB
Good time of the day! I have a question regarding application monitoring. Is it possible to make OpManager to monitor application (our product) for any errors via MiB, and if yes, how it can be applied? Thanks in advance.
Availability Calculation (Percent)
When I run the availability report for last month (Dec 2009), the servers that show 100% are showing 29 days 21 Hours of uptime, when there is 31 days in the month. Can someone explain to me how the uptime % and Up value is calculated on the OpManager 8035 Report for Device Availability (server)? Thanks, John
Windows server 2008 R2 server NAT server
Hello there. we have windows server 2008 r2 opened SNMP port all connection (domain, private, public) from opmanager server. wmi is successfully connected but snmp couldn't be conncted into opmanager server. all of server is working fine (win 2000, win2003) does any one have clue to fix this issue?
error when adding wmi monitors
When i try to add WMI Monitors to a windows 2008 server, i get this error : Error Access Denied. Troubleshooting Tip However, the link leads to http://manageengine.adventnet.com/products/opmanager/troubleshoot.html so i don't know what's wrong. I'm trying to add `Partition Details of the Device(%)` and `Used Disk Space in GB`. What can be wrong ? I even tried to add it to the 2008 device template, but that doesn't add it to the server.
What is the maximum size of a business view?
What is the maximum size a background image can be in order to use it in a business view? Thanks! Rob
does anyone know what the maximum number of nodes that can be connected to AdventNet webNMS opmanger?
does anyone know what the maximum number of nodes that can be connected to AdventNet webNMS opmanger? Specifically for LTE (eNodeB, EPC-Embedded, HSS, PCRF, P-GW)
Can't add IDirect 5100 devices.
Dear All, Can't add iDirect 5100 devices. I have tries to ping test with both bi-direct. work's fine. But, in OpManager we can't add the devices. There is showing "Device not reachable" How to solution? Thank you in advance.
Unable tp access jarfile .\classes\OpManagerStartupClasses.jar Error After Restore
Hi there. My company users Opmanager 7.X to monitor the servers and now i'm getting started with this product. My first task was creating a new server to substitute the problematic older one, so I made a backup using the command line commands available on online help and I did a backup of the old Opmanager. Now, I had created a new machine with a 64Bit Windows Server 2008 and with the last version of Manageengine Opmanager 8.5 (I think that this is the last version of the product). I make the installation
unsollicited traps
Hi, I discovered the "unsollicited traps" window where traps, not recognized by a rule, are placed in. Now i've added some trap processors and it would be nice to have some function to re-process the unsollicited traps so they get processed after all. Is this possible ? Regards, Sebastian
Monitor Windows Services - Notify when its started
Hi All, This is an opposite of usual monitoring, is it possible to monitor a disabled services from starting? E.g, Telnet service that included in windows server should not be started. In the event someone start the service, OPM should trigger an alert and send email notification. -- Regards, Anandharaj System Engineer (Unix / Linux)
List View Page Size
When viewing customer equipment in "List View" there is an option for Page size, where the default is 100. When this is changed to a page size that allows all of the customer equipment to show on a single page the display is fine. If you drill down to the customer device, the "List View" reverts back to the default page size, which is 100. How can we get this to remain at the chosen page size until the end user is ready to change it back to 100? Is there a way to change the default size for all users
Vendor Field - Hardware/Software?
Hi, The Vendor field in snapshot page - does it reflect to server hardware vendor? or OS vendor? Those my windows servers display the field as "Microsoft". Wonder if it should stated as "HP Proliant" and provide some additional SNMP monitor (eg: server temperature, power supply) -- Regards, Anandharaj System Engineer (Unix / Linux)
Avaya SNMP - Dunce
Hi, I'm attempting to setup our Avaya PBX 8730 with CM5, AES, IQ, and Modular Messaging to be monitored by OpManager, but I'm a complete newbie when it comes SNMP to this.. I could really use some assistance. Thanks!
Business MAP , ICONS
how to change the devices icons in the Business View ( MAP ) , the default ones are not that good
How to manage Cluster Server?
Hi, I would like to know whether OpManager to support in managing Cluster Server. Now i have added 2 physical server and 1 virtual host server into OpManager. For this, do i need 3 device license? As all of us aware, some of services / application will run based on the virtual host which managed by the cluster. Therefore i added 1 virtual host and include those cluster services only and remove those services from the 2 physical server. Please advise the best way on monitoring servers that configured
Are your devices classified as 'Unknown' types in OpManager?
Hi , We are happy to announce the support for over 25 new device types with monitors in addition to the existing 600 + , in the upcoming ServicePack. They are : F5-BIGIP loadbalancers(around 20 types), Riverbed(Steelhead) WAN Accelerator, BlueCoat WAN Accelerators (around 6 types), Citrix-NetScaler LoadBalancer, HP Proliant server Monitors, Dell Poweredge Monitors Work to support Watchguard firewalls and D-LINK switches are in progress. If you have any other device types getting classified as 'unknown'
Invalid username/password when query device for custom eventlog
Hi, Im getting "invalid username/password" error when query device for custom eventlog. From the log file (stderr), its stated as below. 80070005 - Access is denied: While getting WMI data from <servername> for SELECT Version FROM Win32_OperatingSystem From the device snapshot page, i verify the credential are correct and i have no problem retrieve data for performance monitoring. Please advise on this
advanced discovery and polling
Hello, I am looking into the OpManager product for both SNMP Polling and Netflow collection. I have a question about discovery and polling. I have seen CPU spikes on network devices that may have been caused by an SNMP poll or discovery. Is there any way to limit what is polled or discovered by OpManager both manually and automatically? Thank you.
File Monitor -> Last modification
Hi, we use a special backup, that exports data every day in one specified file. We tried to use the OpManager file monitor to check the success of our backup, but the problem is, that the file monitor only checks the date, when the file was created. What we need is to check the date, when the file was modified. Is there any possibility to handle this? Thanks, Dennis
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