How to stop a running Workflow?
I have a workflow with a wait of 48 hours, so my reboot workflow can email users a warning prior to the reboot. But now I need to cancel that workflow. Is there a way to do this before it reboots the server? Thanks
Show only servers with errors
Hi, I have made some business maps, but I would like to only show servers in error. Is this possible? Is Business Maps the right place to do this? I don't mind using a list view as we have a lot of servers and Business Maps will get too full very quickly. Any advice on this would be most welcome. Best wishes Michael
Execute Windows Script Problem
Hi there, I'm trying to execute a Windows VBS that works (already tried manually). The problem is, that when I'm using the Workflow Module in Opmanager I cannot work with Windows Scripts. Maybe I'm doing anything wrong but there's not a log of info online about the subject. I'm just Inserting a Step to execute a Windows Script on remote computer. I leave the command line intact and I fill the Script Body with my script. Then, after this step I just send a mail to myself with the result. The result
Script execution failed
today, one of my server (linux) that execute script workflow show error "Script execution failed" as picture in attached file. I tried to execute many times it still show same error. How can I check? What's wrong? Thank you.
Adding more than one threshold value
Hi, Can i add more than one value in threshold value when using the equal (=) for example : I need to add value 5 & 6 in Trouble ? and Thanks :)
Live Graphs not refreshing
all live graphs in Op-manager stop refreshing and getting live data, while everything else is working fine, Please check the following live traffic graphs : . I need your help and thank you . Best regards Alaa
Workflow difficulties
Hi All I have looked at the help document for Workflows but it doesn't give any examples of what each field requires... I need to create a workflow that: · If Event 110 occurs · Wait 2 minutes · If Event 112 hasn’t been logged o Run “script1” o Send email alert o If script fails § Run “sctipt2” § Send email alert Can anyone give me any pointers as to what options I can use please? Many thanks Eric
Feature Request
We need to able to use fields from device notes created additional fields in work flows. Example. We have small retail/branch sites that use CradlePoint Routers. These routers VPN back to our data center. We monitor the router via the Private Inside IP address. Once in a while we get a IPSec Tunnel that locks up and we have to manually reset it. We have created a field called "Static IP" which is the public IP of the remote Router. So here is how we would like to do the workflow but it is not possible
wrong 95% values in last monthe report
we have an issue for viewing last month graphs in all opmanger network interfaces, we tried also custom view and the same issue still and there's another issue which is related when the first issue began to happens, it;s that the opmanger give us wrong value on 95% values in one of our interfaces Need help :( to resolve this issue and thank you.
Can't start OpManager on web browser.
Hi everyone. I can't start opManager when using on web but when i check service in windows this opManager STARTED. So, can you help me fix this ? and if don't fix this, hope can you guide me backup data config opmange do then i can install it and can restort config. Thank and best ragards ! This is infor in log fie name startout.log Thu Aug 27 10:03:13 ICT 2015 : Useage : java ProductStarter <Process name> <relative path of conf file from 'product.home' system property> Thu Aug 27 10:03:13 ICT 2015
Windows OpManger SSH script
I want to create a script that we can execute when a VPN connection stalls. We monitor remote devices via VPN via their private IP, we have the public IP defined in the notes of the device as " Static WAN IP" Here is what I'd like to do. 1: On a missed poll I'd like to ping the private IP that is the primary IP of the device in OpManger 2: If that fails Ping the Static WAN IP we have defined in the notes 3: If that is successful then ssh to the VPN concentrator and clear the IKEV1 session using
Exceptin in Sending Email
Dear Concern, I received a test mail. But getting an exception in sending email action. Here is the screen shot. I need your help. Regards, EMON
Reboot network device with IT Workflow
Hi, is it possible to reboot a network device using an IT Workflow? Thanks.
Workflow deleting files using wildcard
Hi, I am creating a workflow which must remove the log files in a certain location on one of the servers we monitor. I only want to remove the .log files, and created a delete file step and added the following code inside of it: E:\New Folder\*.log I get the following error when I try to execute the workflow: Task failed, output is :
And that is all. If I add a specific file name it works correctly. In the post titled Wildcards in workflow it was stated that wildcards will be added. Am I doing something
[Resolved] Workflow ping failure
Hi, When i create a workflow and add "Ping Device" or "Telnet Device" and execute them, they send me an error like "Ping failed / Trace route failed". I'm running OpM 11400 x64 on Centos 5.9 x64 The logs show that the ping is success, then show an error. ### Ping log workflow ### 1. Ping Ping command used was : /bin/ping -c 2 -w 4 -s 16 10.10.100.98 2. Ping Ping output : PING 10.10.100.98 (10.10.100.98) 16(44) bytes of data. 24 bytes from 10.10.100.98: icmp_seq=1 ttl=64 time=0.339 ms 24 bytes from
Opmanager workflow error log a ticket or email
Hello I need some help, i have an OPManager server in linux that is monotoring about 1000 devices. The workflow work fine until the part where i want to log a ticket or send an email to someone. Everytime i try to do the log ticket in SDP or email it fails: Here is an example: Swtich_down_Critical - GE_PQ_MITRENA_SW01 Task execution failed - Internal server error occurred. 1. Ping Device Ping command used was : /bin/ping -c 4 -w 4 -s 32 10.184.0.20 2. Ping Device Ping output : PING
Reset VM does not work
Hello to all, I'm trying to reset a vm (vmware) when a certain service is unavailable/down. Tried it with a IT Automation Workflow, but I always receive an error message. So the VM is not being reset. The error message in de workflow log is: -------------------- Reset VM Connection to the remote host failed - Unknown machine -------------------- Who has a solution for me?
Workflow - Generate alarm - Documentation
Hi, I'm trying to use Workflow to generate an alarm on a device but can't get it to trigger a notification profile. My problem is how to link the notification profile to that generated alarm by the workflow on a particular device? I've read the documentation on workflow (http://help.opmanager.com/workflow-conditions-actions) and can't figure this one out. I could use the send SMS from workflow but it can't use notification profiles and this is not practicle as we will need to modify the workflow
How to monitor Active Connection Count of device run Linux server.
Hi everyone ! I used opManager was monitor devices in company .I has device run Linux server with service nginx. I want to monitor Active Connection Count of device run Linux server this . So, Can you help me . Thanks :)
Start program on server boot
Greetings, Is there any way to start a program (for example notepad) when a monitored server reboots? Also, for the Consecutive Times value under Device threshold setting, if I set it to 2: Does it mean it will consider two consecutive times as follows: violate threshold > alarm cleared > violate threshold again OR Violate threshold > Violation value increases (without being cleared) Kind regards, Niko
How to send syslog file to opmanager ?
Hi everyone ! I have a device is FotiGate 300A. At Fortigate 300A, I was enable syslog send to syslog server . So, I have question. How to opmanger can display syslog of device ? Thanks .
Workflow Doesn't start
We have created a Workflow to restart a Service of an application running on Windows server. The service need to be restart if an specific event occurse in the Windows event viewer. We created an event log rule in Opmanager to indentify the error and to create an alarm. This is working fine, we get an alarm if the error occurs. If the alarm occurse it need to trigger the workflow, which is not working. If We execute the Workflow manually, the Workflow works just fine. In the image below is the configured
Monitor a port of device when it was disconnect internet .
Hi everyone ! I have devices with ports connect internet. I was monitor performence and traffic ports of device. However, i wasn't monitor connect internet and alert when they were disconnect . So, i have question. How do i can monitor connect internet of ports and alert when they were disconnect internet ? Thanks .
Workflows - Restarting a service on high CPU usage
Here I am again, Well today I'm trying to create a workflow that restarts the Printer Spooler service when spoolsv.exe has a CPU usage over 80%. Any help on this? Thanks in advance, Niko
workflow edit/add issue
Hi there, OpManager build: 10100 2 issues with regards to workflow: can't add workflow to an existing device the only way to add it is by creating new workflow on that particular device can't edit workflow to include other device pressing [save] after editing simply removed the added device(s) Are those known issues? Thank you for your advice.
Attach files to emails from OpManager workflow
Is it possible to create a workflow that attaches files from a server after they are created?
If I use an SNMP Trap to trigger a workflow, can I access the trap details in the workflow objects?
If I use an incoming SNMP Trap to trigger a workflow, can I access the trap details in the workflow objects? Using Build 11100 KR Tim
Run a remote executable
Hi there, I'm trying to run a executable using a vbscrit. I'm using this : Dim objShell Set objShell = WScript.CreateObject( "WScript.Shell" ) objShell.Run("c:\executable.exe") Set objShell = Nothing and I'm always receiving this message : Script output: C:\OpManager_303_1380641980425.vbs(3, 1) (null): The system cannot find the file specified. Can someone help me? I really need to use this executable because it verifies if the user profile is being used or not. Thanks in advance,
Delete older folders
Dear Team, Delete older folder files will be very useful for us. can u at least share a script which your using for deleting older files so that i can mannualy run a script to delete older folders. Note: i wrote a script which runs fine when i run on local machine , but when i run on opmanager it says "path not found" , "disk not ready" i am attaching script ., please please help
Workflow to rediscover
Hi, I have created 1 workflow to rediscover all my routers during the night. I mention that all routers have as display name the router name without the domain name: VGSKBRA01, instead of VGSKBRA01.domainname.org. Every night the re-discover is completed successfully. When looking more closely I have found out that i have more routers in OP-Manager. I have seen that for some devices another one was created with the full DNS name. Any idea if i'm doing something wrong or is this a bug? In the notification
opmanager refuses to close ticket in sdp
Hi, Please tell how exactly can i force workflow in OP to close ticket in SDP when alarm for windows service is cleared. Steps i took: 1) Snapshot for server x 2) IT automation -> new workflow 3) Workflow: test service -> try to restart -> on failure create sdp ticket on info bookmark: attached to server x and in alarm triggers "When windows service is down" 4) On server x turn on monitoring on particular windows service 5) When this service is stopped, according to workflow OP will try to restart
Workflow running in loop
I have a checking status workflow, that want to running in loop. That means it will keep on checking and will alert me when it is fail. Is it possible?
Workflow Execution on device other than the alarmed device
I have been able to configure a workflow that kicks of a task on a server to restart an interface on our Datacenter firewall when it detects that one of the IPSEC tunnels connected to it has caused a routing loop. Since this has to be an SSH connection I have to use a program outside of OpManager. The batch file and program work, and are executable from OpManager. The problem I have is that since I have to set the Device to the server that holds the program and script, I can't pass the ${DeviceName}
Workflows to trigger monitors and react on results.
We are looking to create workflows to automate some of our daily checks e.g. we want a workflow that checks at a certain time whether there is a file less than 24 hours old in a specified folder, if there is then no action and if not we want to log a ticket to support desk. However when looking at monitors there is the functionality there, but no way of setting further perameters such as scheduling etc. So this brought me to implementing these processes via the use of workflows, however when looking
Is there any way to monitor change/deletion of critical files (user defined) and capture user who made change and timestamp?
Is there any way (using OpManager; first choice workflow, second device templates) to monitor critical files; several flavors: files within a folder, files with specific names and/or (most important) using wildcard for *.dat, *.ini, *.exe? Our Issue = we had a critical script file deleted and were not able to determine who deleted it or when. Information needed at change or deletion to a file; · Name of the windows authenticated user who changed/deleted the file. · Timestamp of
script not working when called via opsmanager
I have created a work flow to execute a windows script, it fails without any error message (if I execute the script not using opsmanager it works fine). Set WshShell = WScript.CreateObject("WScript.Shell") Command = "C:\scripts\comain.bat" WshShell.Run Command
Standard notifcaton for cisco devices
Hi, I want to configure Workflow in OpManager, I want to know is there any standard notification for devices like switch, router and firewall? Best Regard
Work Flow Process
We have multiple citrix servers that our users come in on through a terminal service. We often get messages that say a process has hit our threshold and lists the top three processes. We want to see who the owner of the process is and email us. What tech support told me to do was go into workflow and set it up there. I have looked around, but don't see where I can do that.
Work Flow not running when alarm is triggered
Am I doing something wrong ? The script returns an alert when the queue gets over 2500, but the work flow never runs or even sends us an error. The workflow runs fine when I run it by hand. Running version 9200 build 10000
Workflow URL check not working
Hi, URL monitor in workflow doesn't work correctly: if you try to check public URL like google.com or cisco.com, either with Get or Post method, the site doesn't respond (Host Unavailable error) However, the same function in URL "dashboard" monitor works out.
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