Opmanager stopped collecting data 23:59 Nov 2
Opmanager Build 7024 All monitored devices stopped recording data at 23:59 last night. They are still monitoring, just not recording. I tried a reboot of the server, but that did not help. Any idea why?
cisco 3560 router or switch!
following on from my last rant (i'm having a bad day) Opmanager 7 (fresh install, latest version, plenty of server power) has decided to randomly categorise my cisco 3560 series switches as either 'router' or 'switch' depending on its mood. The ones classed as router come up as 'cisco device' even though in the description field below that box it says 'cisco 3560...blah blah'. If i then go and change the device type to 'cisco 3560 series switch' i either get page that says 'error' or 'device cannot
Error During the installation of OPmanager
Hi, We have been running Opmanager for sometime and now we thought to have a new installation in a server and when we do it we were not able to complete the process . i am not sure what is worng but it is something related to starting the web services: please check the msg that i get during the installation which i have pasted below: ---------------------------------------------------------------------------------------------- inside addon check Starting AdventNet ManageEngine Server Modules, please
Capturing ENTITY parameter from SNMP Trap
Hi, I've created a notification profile to run a script everytime SNMP Trap is receive. I found out when using Trap Viewer in MibBrowser, there is a parameter called ENTITY. Is it possible to capture this value and add it as a prameter to the script. I know that there is a parameter $source, $displayName, etc. Attached is the screenshot.
Is there a unique alarm id that is created when an alarm is
Is there a unique alarm id generated when an alarm is created in Opmanager? If so is this alarm id usable in the message payload? That would also be for the clear message payload
7202 makes my devices poll by outdated name, not IP
If I upgrade from 7200 to 7202 - all my devices seem to begin to poll by device name, not IP address. The trouble with this is that a lot of those devices names have changed since we have been using the product, and are therefore outdated in OpManager, even though the IP is the same. This causes nearly all my devices to appear as down even though they are not. Can I change back somehow to using IP polling - or show me an easy way to rediscover the device name? Thanks
Grid (jobs) Monitor
I am interested if this tool is able to monitor a LINUX GRID, and the jobs in the Grid? OR Is any other tool you would recommend to use in a 300 servers GRID? very interested in monitoring the jobs which are running. Thx
How to get 24-hour clock instead of showing time in AM/PM ??
Hi! How do I change how the time is displayed? I really do not want the clock to show time in AM/PM, but rather the 24-hour standard we have here in Europe. How do I change this? I'm using the newly released OpManager EE. Regards, -Satheesh-
A few questions about OpManager Enterprise Edition
Hi! Thank you for providing us with the OpManager EE beta release. I do have a few questions, hope you can answer them: 1. Does the EE have VMware support? (If not, when?) 2. Does it support Exchange 2007? 3. When will the final version be released? 4. Can I use the Beta in a production environment and is it easily upgradeable to the full version when it’s released? 5. How much will it cost? 6. Can we extend the trial in any way? Hope you can answer these questions as soon as possible. Because we
Monitor for iowait in linux
Hi, I need monitor iowait in my server, but it always returns 0 Monitor Name Disk I/O Protocol CLI Command top b n 1|grep 'Cpu(s)'|awk -F ' ' '{print $10}'| cut -d '.' -f1 Monitor value 0 Units % When I run the command in linux, its returns the right value # top b n 1|grep 'Cpu(s)'|awk -F ' ' '{print $10}'| cut -d '.' -f1 2 This is my configuration <CATEGORY ID="DiskIO" command="top b n 1|grep 'Cpu(s)'|awk -F ' ' '{print $10}'| cut -d '.' -f1" parseAll="false" description="Utilization on the disk
Trouble on non-existent interaces
Message: Traffic Utilization for Interface GigabitEthernet0/52 is 100%, threshold value for this monitor is 30% We are receiving a number of the above messages for interfaces 49 through 52 on switches which have only 48 physical and monitored interfaces. I can find no reference to any additional interface monitoring for the device. Where will I find 49 through 52 so I can either change the limits or disable the warning?
How you configure the SNMP port?
How you configure the SNMP port? How can I set a different default?
NetApp filer support... how?
Hi, I've a bunch of NetApp FAS3020s running OnTap 7.2.2 or 7.3 which I'd like to monitor with opManager 7202 (which I'm trialling at the moment - downloaded yesterday). I've installed the NetApp MIB (639kb, 17th March 2008) but when I try to browse it in opManager, or access it in any way, opManager exits (the opManager server crashes) and I have to restart opManager. The MIB loads into opManager just fine - its only when you try to actually use it that everything dies... How can I monitor/manager
Stray Entries Removal
Hi, We have Opmanager running with a SQL 2005 backend for its database , we deleted some devices and now want to add them back in however we get the following error when trying "Some stray entries found for this device" how do we fix this so that we can add the devices back in ? Segards Scott
When process is down, we want to restart the process.
Dear all, When process is down, we want to restart the process. Possible? If yes, how to the restart? For example, When the mysqld-nt.exe is down...How to? Thank you in advance for help me. Ko Young Suk.
HotFix 7202 Released
Hi All, We are happy to announce the release of the much awaited HotFix 7202. It needs to be applied over build 7200 or 7201. There were few exciting features in this release along with the fixes. Features Available: 1. Custom Infrastructure can inherit the monitors of the default selected categories. For example, you can create an Infrastructure view called Exchange that can inherit server monitors thus allowing you to keep your exchange dashboard, intact. 2. Support for Windows 2008. We officially
Our customter want to manage a Avg. Disk Queue Length in OpM
Dear OpManager support team, Our customter want to manage a Avg. Disk Queue Length in OpManager. For example, Click the Setup -> Control Plane -> Adminitrative Tools -> Performance -> Console Root -> System monitor. In the right frame, Avg. Disk Queue Length is displayed. In the MSP Center Plus, I think that manage a Avg. Disk Queue Length using VB script. -------------------------------------------------------------------------------------------------------------------------- Hi Lazmere, 1)Are you
CSCript
Hi, We have OpManager running on an HP DL380 server with a 3.0 Ghz Pentium D processor and 4.0 Gb Ram , we have noticed that the CPU ramps up to 100% quite often and in the task manager this is caused by upto 20 cscript.exe processes running. This causes the box to run so slow as to be almost unusable. Is there any tuning that we can do to stop this happening ? Scott.
New Device Template not displaying CPU or Memory Utilization
I have just created a new device template for a NETAPP device and loaded the new MIB's for CPU utilization. This has been added to the monitors list on the device, but the CPU Utilization Dial shows No Data Available. How do I link this new OID SNMP Monitor with the Dial? Thanks Shaun
Downtime Scheduler switching devices to "unmanaged"
Hi The downtime scheduler is creating some problems. What happened: The downtime scheduler stopped working correctly. It turned my devices to unmanaged (I guess this is how it works) and then didn't switch them on again. All devices in the resp. business view stayed unmanaged. The downtime scheduler showing type "finished" ?!?!? Status: Enabled Downtime Frequency: Every Day Starting from: 2007-11-13 How come? Could this have happened after importing devices (printers), where the host name was missing
Schedules Reports not generated
We had set up some scheduled reports and they worked fine, but none where generated this morning when we expected them. When I go to view reports in the report scheduler I see the previous reports, but not today's. Where should I start in troubleshooting this?
devices disappearing and interface deletion
I've rebuilt opmanager a few times recently from scratch in the hope to get away from a few bugs, but i seem to have a few recurring ones. The first is when you try and migrate devices from one infrastructure container to another they randomly disappear! I tried to migrate ten switches into a new folder and only 5 made the journey and the other three vanished! The second is to do with the deletion of interfaces. This all seems to be fine for the first few switches added but then around the 30+ mark
Business View Custom Icons
I have searched the forums and found that in January, it was stated that it was not possible to add more than a single image for custom icons in business views. Has this been addressed since then? I have not seen a way to have multiple custom icons. Thanks Shaun
Changing device background with MapMaker
In version 6 of Opmanager-MapMaker, I was able to resize the square/circle/diamond behind the devices. The square/circle/diamond would have handles to resize. Version 7 of MapMaker will not allow me to make any change and I'm only able to choose from the installed square/circle/diamond. Is there a way to resize them or can I add my own backgrounds? What folder would they go in and what would I need to adjust to see them in the drop down list? Thanks all
Map Maker Background square/circle/diamons
Can I maniuplate the size of the background diamond/square/circles with build 7202? I used to be able to reduce their sizes using Map Maker but the 7202 verison doesn't allow me to . Also, can these backgrounds be replaced with my own .png images?
Status of net devices down after patch 7202
I uninstalled patch 7202 and everything works fine, please help. I moved from 7200 to 7202 and then reverted back to 7200. Regards Samad
Restore database from Linux to Windows
I have opmanager in Linux. And I want to move opmanager from Linux to Windows. Opmanager backup size is about 150MB. Windows computer's specification: RAM: 256M CPU: 1.8MHz It has been running since yesterday 3:00PM. Also there are many mistakes in the log file. Is the any difference in Linux/Windows opmanager database? How long time will it run? Do you have any calculate method?
!!! HELP with migrating OpManager from C:\ to F:\ drive
Hi All -- Due to SAN I/O issues I had to move OpManager to another (dedicated) LUN (from C: to F: ). To accomplish this I: 1. stopped the OpManager services on our Windows 2003 server and copied the OpManager folder to another location. 2. then re-installed OpManager pointing it to F:\program files\adventnet\me\OpManager; once installed I started it and OpManager functioned like a new install would. 3. then shutdown services and copied the ...\conf, ...\users, and ...mysql\data folders from the copy
Generate report to display all devices serial no.
Hi Support, Is there any report to display the serial numbers of all the devices? I have entered the serial numbers of all my devices under the Device Notes->SerialNumber field. If theres no such report, can you provide the sql statement to extract from the msql db. Thanks.
Not collecting any network data after 7202 patch
After I installed the 7202 patch, OpManager is no longer collects any data from the network cards connected to it. I have good reason to believe this is cause by a database problem. OpManager only has about 20 servers and it will be no loss if I lose the old traffic graphs. How do I delete, and rebuild the network interface section of the mysql database? -Adam
Stange alarm on Juniper Netscreen SSG-520
Hi, I have a strange problem on our SSG520's. I get these alarms: Trouble Aug 22,2007 10:00:10 PM sysUpTime: 65 days, 0 hours, 5 minutes, 56 seconds. , snmpTrapOID: .1.3.6.1.6.3.1.1.5.5, snmpTrapEnterprise: .1.3.6.1.4.1.3224 .1.3.6.1.4.1.3224.1.50 KON-THI-FWCN1 SSG-520 version 5. Trouble Aug 17,2007 10:00:09 PM sysUpTime: 60 days, 0 hours, 5 minutes, 56 seconds. , snmpTrapOID: .1.3.6.1.6.3.1.1.5.5, snmpTrapEnterprise: .1.3.6.1.4.1.3224 .1.3.6.1.4.1.3224.1.50 KON-THI-FWCN1 SSG-520 version 5. Trouble
Trap shows in MIBbrowser but not in Create Trap Processor
Hi, I'm trying to create trap processor from MIB file but OPM says no trap defined. But when I open the MIB file using MIB Browser I can see list of traps. Appreciate any help.
SMSServer setting is not available in Linux Opmanager
Hi guys, I installed Opmanager last version (http://manageengine.adventnet.com/products/opmanager/download.html) in Windows XP and Suse 10. SMSServer setting is available in opmanager that is installed in Windows. SMSServer setting is not available in opmanager that is installed in Linux. I need to configure SMSServer setting in opmanager /Linux/. How to fix it? THQ, Enjgaa
In WinServer 2003, SNMP service is failed.
Dear all, I use windows server 2003 enterprise edition. I run SNMP services. but I failed a credential at the OpManager. So I install a winserver 2003 again. but I failed a credential again. and I install at another computer. but i failed. I want solution. I attached support information file. Thank you in advance for help me. Have a nice day! Ko Young Suk.
Timestamps for Alarm Events
Hi all -- I've noticed that since this weekend all our alarm timestamps are 1 hour earlier than the actual server time. Does OpManager use the old DST date setting for reference somewhere? Thanks.
Delete multiple SNMP Trap prcessor
Hi, I need to delete multiple snmp trap processor. At the moment i have to delete one by one. Any possibility to select multiple trap processor or by using a wildcard? Thanks.
cpu/memory/disk utilization not saving/cant enable
Hi I am not able to add disk/memory/cpu utilization for windows servers(SNMP enabled).If i edit the threshold value, rearm value and enable monitoring also,its not getting saved, it shows not enabled. It was working fine for almost 2 months. Please let me knw how to fix this problem at the earliest Navin Mohan
No mapping port-MAC-IP for Cisco 3650
Hi everybody, I'm evaluating Opmanager. It looks great. But I can not get mapping switch port-Mac address-IP address. Opmanager displays only list of ports and vlans. any one know whats up?
Adding new devices/templates etc.
Hi, I am currently evaluating opmanager and Netflow analyzer to add to Service Desk plus we already have. Opmanager in particular doesn't have a fair few of the devices I need to monitor available to it. This are Ricoh printer/copiers, Riello UPS's, Elitecore Cyberoam CR1500i UTM devices and none of my switches which are all Extreme Networks Summit 200/250/350/450 series. Has anyone already set these up and could give me some pointers? Cheers
We want to use the SMS in the CDMA.
Dear OpManager support-team. We want to use the SMS in the CDMA/CD. Use the CDMA/CD mode at the korea. So We can not use to existing at the OpManager. We have a SMS program deamon. Also We have a SMS ID and Phone number. but We not know using way. So We want to detailed use way. How to send alarm message to Administrator? We want to example. - when system down, explain to the example to send the message to the Administrator. We want to detail. Thanks in advance for help me. Ko Young Suk. Telemant
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