Reporting features - when will the new release occur?
Hello, We need the ability to report on devices within a particular business view. Right now all I see is the ability to report on all devices. I hear there is a release coming that will address this, when will this occur? The reporting I see looks good for one device or all devices, so we look forward to the ability to report on a group of devices. Thank you
not able to log on the opmanager web client
I am not able to log on the opmanager web client, any ideas Thank you[/google]
exchange 2003 monitoring
I noticed a pre-defined service for exchange - I have been able to find one box with exchange on port 161 (this is on a w2k server) but it does not find it on another box that is running on w2k3. Do I need to do something specific to be able to monitor an exchange 2003 server on windows 2003? thanks Naynesh
Blank Password
1) Can anyone plz let me know how to skip the password, For some machines in my network the login name is "administrator" and password is blank. So please let me know how to scan those machines for inventory. 2) How to configure opmanager to scan the workgroup automatically for the inventory?? (i have gone through help files and have done through steps), but still the machines are just populated in the list and the inventory is not scanned ...It says "you dont have privileges to access the details
Can OPmanager & Service Desk be on the same Machine
Can OPmanager & Service Desk be on the same Machine If yes what would be the ideal configuration and If NO then Why?
Printer and Usb device inventory
Is it possible to pull inventory of attached asset to a PC like printer or usb device like CD-Writer? I can scan Network Printer only !
Adding WMI monitor "RPC server is unavailable"
Error # The RPC server is unavailable. .. Haven't seen this before when adding a WMI monitor. Suggestions?
NTFRS Service
Has anyone figured out how to monitor the NTFRS service? The port assignment for this service is dynamic I believe. Meaning, a randomly allocated high TCP port between 1024 - 65534.
False Service Down Alarms
Hi, This program is quite impressive !!! I am using the evaluation right now... could any one help me out with my problem... I have windows 2000 Servers with SNMP protocol installed on them.... In Service monitor I am monitoring DNS & LDAP and boths are showing up while in windows monitoring when i put DNS it always shows the service as down... Secondly we are using cisco 6500 switches with snmp enabled,,, we configured Vlans with each subnet allocated for each vlan ... when i map each of my subnet
Changing Monitor Type in Resource Monitors
Hi All, I would like to change in: Resource Monitors > Monitor Type - change from SNMP to WMI form all my MS Windows Systems. I tried the Quick Configuration Wizard but if the old SNMP Monitors exist already then I cannot change it to WMI.
FAQ on Switch Port Mapper
Dear All, The FAQ section in our website is updated with more questions related to Switch Port Mapper tool and some common troubleshooting questions. Please do take a look at http://manageengine.adventnet.com/products/oputils/faqs.html Most of your questions might be answered here. Keep checking this topic for more FAQ updates. With regards, OpUtils Team
LOST PASSWORD
Guys- I am using the OPManager 5.0 in my environment, and I lost the OP Manager password. Is there any way to recover admin password? I have only one user license. OPManager is using the default database (MSDE). I cannot uninstall OP Manager, because of some administrative issues. I know the default admin password is admin, but I changed it to something else, and now I want to reset it. Is there anyway to accomplish this task? Is there anyway to recover the default password? Please let me know. Thanks!
Some Issues
Hello: We have been testing OpManager and works good so far, few issues: 1) We have identified few devices that we dont want to monitor in servers category and for that we first unmanage them and then delete them, however after every restart of OpManager service they get discovered again in Server Category. Is there any way to delete them once for all? We have installed OpManager 5.5 on Windows 2003 Server. 2) For some of the HP plotters which are discovered correctly after some time an alarm is
Run OpManager in the background on Solaris
Hi, hope I don't sound stupid, but how can I run OpManager in the background on Solaris? Of course, I can start it with './StartOpManagerServer.sh &' which starts it and returns my prompt to me but when I log out I want it to keep running. I tried nohup but it still dies when I exit. Second, I tried creating a testfile, making it executable and nesting the ./StartOpManagerServer.sh & command within it. I nohup this one and run it in the background and works fine until I exit. What am I missing guys?
Enhanced web client
one of the feature of opmanager is that u can manage it remotely using HTML client, how is it possible and what steps should be prepared in order to do so?
Java Client
How do I install just the Java Client on a machine that will be used as a client. :?:
SNMP -- Windows Domain Controller trap with no variables
These traps are coming in from one of our domain controllers (newly configured to send traps to OpManager) No Trap Parser defined for received trap: Enterprise: .1.3.6.1.4.1.311.1.1.3.1.3 Generic Type: 4 Specific Type: 0 Variable Bindings: ... and from what I see in the MSFT-MIB All that I know of this oid, is that it identifies a domain controller. Why would the server keep sending opmanager this information? OpManager does see the device as a Windows 2000 server system. There are no problem Windows
OpManager gets Authentication Failure with Server 2003
We have been testing OpManager for some time now. The only problem we are running into is that OpManager gets an SNMP Authenitcation Error message when accessing windows server 2003 boxes. We have several servers here that we cannot pull information from that are running 2003. So this would be a problem that needs to be resolved with a patch or diagnosis. On the 2003 servers, the SNMP service is setup with the correct community strings and host ip address of OpManager. OpManager is also setup with
Custom Server status on private webpage
So far I have found the sql database and was able to see the status values. Now how do I go about reading those values and creating a webpage for server status. Please help. Thanks
Cluster Server - Service monitoring -- Conditional service
I just have to keep asking, because the pressure on me to deliver it -- is great. For Clustered servers... I only need: - The creation of a "<Cluster Group>" Where I could add cluster server partners to. - The choice to actively monitor a service (or harddisk partition details/WMI mb used etc, on a clustered member server --based upon a condition--- The Condition would be ---Cluster Group Monitor: Monitor checks for the instance of this service on "any" one of the cluster member services, and monitors
OpManager giving "Error in downloading client files fro
My OpManager Server (Win XP Pro, dual 800Mhz processors, 1Gig RAM) crashed. Server was rebooted and the OpManager service restarted. Now when I attempt to login, I receive a �Error in downloading client files from BE� error. How can I correct this?
Some Issues
Good day everyone, I need some assistance in integrating the alerts of OpManager to Service Desk. Prior to the issues I was unable to set it up at all, but I got it working. When it began to work I kept getting a mesage appearing in Service Desk saying that my request had been created, the exact message is as follows: Title Your request has been created successfully with Request ID : 1244 Description Request ID : 1244 Date Created : 04-Apr-2005 19:03 DueBy Time : 04-Apr-2005 23:03 Title : Your request
custom time on a "top 10" report
I am trying to set a custom time (just a couple of hours) in "top 10" switch port report and it always seems to come back as a report for the last 24 hours. What do I need to do to get the right time slice Thanks
Feature Request - Autorefresh of Alarm view
It would be nice to have the Alarms view refresh after a user defined period of time (eg: 60 seconds) so that you are always looking at an uptodate list of alarms. Keep up the good work.
Backup and restore
Hi We want to re-install our op manager and the server to. Which directory do we need to backup all our opmanager configuration and restore it after the re-installation??? Thanks
Creating dummy devices for business view
Hi, We have a somewhat unique network. We own and manage the local devices and about 100 remote routers across the state. We can telnet, SNMP, and ping all those devices. The problem is with the devices in the middle. They are owned and managed by another state agency that is responsible for the data transport across the state. We can't ping, telnet or SNMP those middle devices. They will not add SNMP hooks for us. They do show up however, when I do a trace route. What I would like to do is build
Evaluating - increase max levels of monitors
Have an evaluation copy of OpManager installed. What is the difference between the two installation options 30 day trial and full version? Also the Memory Monitor has a ceiling of 30%. Can this value be change in the evaluation copy or do I need to purchase before I can get past these limitation(s)? If these settings can be change in the eval copy and you know how to please clue me in. Thank you for your repsonse and time. Kirk Shimek
Not showing TX bandwidth
One of our switches is not registering any TX bandwidth at the moment. It has 12Mb/s of RX bandwidth. MRTG is able to poll and get both RX and TX. I have rediscovered it and updated it manualy. Any Ideas?
Multiple Customers WANs
I want to be able to monitor multiple customers with different internet addresses from 1 location... but, some of these customers have from 10 - 30 devices each. I The problem is I put in a wan ip address as the device I want to monitor... then it seems to stop right there. I am guessing that OpManager has limitations where it can not go into a NAT`ed network. example: I am in City A trying to monitor City B so I Add Device 4.18.4.21 | Router WAN IP = 4.18.4.21 Lan IP = 192.168.100.1 | Server A =
Licensing?
Question on Licensing --- On the license agreement, the opmanager software can not be used for I.T. Monitoring providers as a service. Is there a special deal for this exclusion? Our company provides I.T. outsourcing services remotely. We maintain data small soho clients that can't afford full time people. We use monitors remotely manage and altert problems with the servers we maintain. We already use a competitor's monitoring system and would like to supplement additional functionality for our customers.
ManageEninge Failure on XP SP2
I have recently changed our Opmanager Win2k Pro box for a Dell PE650 running XP-Pro. The database migration was an easy enough task. Following this swap over (about a week later) The Manageengine has showed signs of failing. Now i get all manner of errors : Eventlog shows : The ManageEngine OpManager service terminated unexpectedly. It has done this 2 time(s). The web client shows : The port opmanager needs to use is being used by another application. Clear this port and restart ManageEngine. (or
port information
What is the recommended port for running OPManager service.
Strange/incorrect graph
Why is RX traffic only polled between 1:30 and 8:00 (see attached picture)? I haven't set up any particular intervals/dependencies and the network is up between the opmanager machine and the monitored router as according to the MRTG graph (after the red midnight line). I am running OpManager 5504, but it also happened with 5503. I am a Licensed user. Thanks. Oivind
URL monitoring notification
Is there any plans in a future release to allow you to set up notification profiles to URL monitors?
quad processors
Does opmanager support dual or quad processor monitoring?
Saving Monitor graphs
I am monitoring port traffic on several switches. When I click on the monitor (like Tx Traffic) I get a set of graphs for all of the ports. How can I save this set of graphs (in a pdf or similar file). Alternatively, How can I get the custom reports to show me statistics for all of the ports on a switch (vs one port per report) Thanks
No graph with Custom monitor
Hi, With Net-snmp for Unix/Linux, you can define some key in snmp to have your own informations through the private mib of net-snmp OID tree : .1.3.6.1.4.1.2021.xxxxxxxxxxxxxxxxx I define a custom monitor with Opmanager OID : .1.3.6.1.4.1.2021.8.1.101.18 MonitorName : testsnmp Display Name : Test SNMP Polling : 5 Units : test After minutes, hours, days, It's not possible to have a graph. With 'snmpwalk' I receive well the value but not through Opmanager What's is wrong?? I've done a 'grep' through
Manual "Rediscover Now" needed after device type a
Hi, After adding a custum device type the already discoverd devices which are of the new type are not automatically updated. In fact I need to view every single device which is of the new type and "rediscover" them to force an update. Is this by design or is there a better way. The rediscover interval doesn't bring a solution either, it has passed several times. Tiny
Business view
Sometimes when I attempt to add devices to a Business View they will not appear on the Business View. In the other views the device works fine. What can be the problem that I can see them in all the views except the business view?? I've tried to remove and add the device but that doesn't work to.
Quary about OPManager:Moniotoring tool
I want to know whether OPManager will work with workgroup computers. We have around 100 PCs are in workgroup and I want to check the status of individual system and check the status of switch, can it be possible with OPManager. Thanks.
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