Server Process Monitors well but wrong CPU(%) value
Opmanage Monitoring Server proccess run ok. But the maximun CPU (%) for one program proccess alway 12.5% (see attach file) During here , on Server that Program used over 50% CPU. I don't know why? help me know. Thanks
Processes and Filesystems monitoring
Hi, I have a problema here about monitoring Linux processes and filesystems. I configured the snmpd.conf on each device correctly, got the OIDs correctly and everything was perfect until now. To add a monitor with an OID i have to go to linux templates, and each process OID will be diferent on devices (the OID on each process will be made by the "Proc process" order on snmpd.conf) It would be solved if i could add a monitor individually on devices without adding them on the device templates. The
Failure after migration to step 7200
Hello, after installing the Servicepack/Patch 7200 OPManager can't monitor process monitors. I deleted the monitors and want to create them new but then there is only thin error message: Error # Query was not syntactically valid. Contact support with logs. Refer Troubleshooting Tips please help because this process monitors are realy critical!!
MIB from BlueCoat
How do I import a MIB from Bluecoat
Classroom Training now at London!!
Hi All, We are happy to announce classroom training for OpManager at Hammersmith, London, on September 4th and 5th. In this two-day training program, our Product Specialist will walk you through all the functionality, configuration, and best practices enabling you to go live with the deployment in just a few days. So, book your seat now and optimize your investment with us. Visit: Other scheduled classroom sessions Training Portal If you are interested in attending the training, but cannot make it
Startup URL
We installed OpManager on a remote PC used for monitoring When OpManager starts, it automatically tried to open 'localhost:8081' How do we either: (1) Stop OpManager from automatically opening the URL (we still want it running as a service) - we don't use this monitoring PC locally OR (2) How do we change the default startup URL from 'localhost:8081' to 'xyz.com:8081' - our SSL certificate recognizes xyz.com but gives us an invalid certificate error when trying to load 'localhost' Thank you
upgrading the license
I have a new license to extend my trial for two more weeks. But the optiutil locks up when I try to browse to the license.
Disk Utilization for individual disks?
Hi I see your Disk Utilization seems to present some kind of average for all disks in the monitored server, but this isnt very helpful to me because if my server total disk size is 100Gig and my C: drive has only 200Mb free, but my D: drive has 50 Gig free, I do not want to see 50% free! I need to configure alerts so that i'm alerted to the critically low space on drive C: Can you help? THanks
NetWare Disk Utilization
I downloaded the OpManager Trial to see if it would work in my environment. I like it a lot and it does a great job with my Windows servers, but not so much with my NetWare servers. I can't get disk monitoring to work, but it appears to be supported, the product pages state NetWare is supported, I am on 6.5. Does this feature work with NetWare? Thanks, Matt
MSSQL Monitors
Is there a way to set up the MSSQL monitors so that when a threshold is hit it will show an alarm of Attention and send out en email to the Attention profile if it hits the next threshold of trouble that it sends it out an email to a Trouble profile and if it hits a critical threshold to send out an email to a Critical profile?
ICMP only, no SNMP
Hi, we�ve a lot devices (i.e. Servers) which we don�t want to monitor with SNMP. Periodical checks with ICMP would be sufficient. But if i�ll add a device manually (Admin -> Add Device) at the OP-Probe i have to configure SNMP Parameters. It seems theres is no possibility to add a device without SNMP Parameters?
UnManage reports
Do you have any reports in OpManager which can give me a list of unmanaged URL's / Servers / Interfaces in OpManager. Its difficult to track changes when multiple administrators make changes in OpManager and for example a server is left unmanaged without another administrator knowing it. You have any ways by which this can be tracked?
AIX Monitoring - Problem with Memory Utilization
Just want to ask why the memory utilization graph is always 0 on AIX servers. We're using CLI as our credential in monitoring it. What seems to be the problem. Hope you can help us on this. Other monitors are working OK (CPU and Disk)..Thanks..
moving Opmanger to new W2k3 server
Hi, We are using OPManager Ver 7102 I have no problem this a question regarding moving all the data and existing configuration to new W2K3 VMware server. Could you please let me know the steps to backup all the DB and config and what other options I have to make this as easy as possible. Or is there any documentation what I need to do ? Thanks in Advance,
nice to haves
It would be jolly nice to have a built in NTP server to sychronise things I can't discover a network in OpManager 7 172.18.4.0/30, I just get a message that the mask is incorrect The networks map doesn't show my network correctly, it would be really nice to be able to move things around and put in the links that are missing. An example of the map being misleading is that if you set loopback addresses (32 bit masks) of say 172.18.5.1, 5.2 and 5.3 a network is shown on the map of 172.18.5.0 (which
Error with encoding SNMP response
Hi, I have some problems with SNMP reponse when I try to discover interfaces on my switch . I have that for my interfaces : Index Description Vitesse(bps) Nom d'affichage 1 �����>���>����/�� 1G �����>���>����/�� I tried to enter UTF-8 on XML files beginning by "opmanager_XXXXX.xml" but without success Thanks for help, Frederic
SP2 Reports - why change them?
I have just tested the upgrade to build 7200 and I see the All Servers Availability Report has been changed from giving total downtime in hrs/min to %. How can I get the hrs/mins report back as 0.377% is meaningless compared to 36min, 16sec. I also notice the data doesnt match eg 7025 - gives up time % as 99.532%, 7200 gives 99.623% So what else have you changed. Unless there is a problem with the reporting can you keep these the same, happy for you to add extra report types so if people prefer %
Server reports CPU Memory and Disk Only available for a day
These reports display data if I view today or yesterday. If I view the last 7 days and more I get no data available. I need longer trending. I also get no data available for thr Volumes with Most Free Space and Volumes with Least Free Space reports no matter what time frame I select. What is the resolution?
Scheduled Drive_Space Report
When scheduling a drive_space report within opmanager the format within the PDF and excel spreadsheet which is email is all over the place in terms of the servers. I logged a request with Opmanager last year around october 2007 and the promised about 3 months ago that this would be sorted out. This is still a outstanding bug. Just want to know when this will be resolved as we use this everyday and have to complete the process manually. Quote from Opmanager "I apologize for not getting back to you
ManageEngine OpManager Training
Hi Everybody! We are scheduling new training sessions for OpManager. These sessions will help you roll out OpManager smoothly across your organization. Get best practices, workarounds, and tips to suit your needs from our experts. Get your staff trained to make the most out of OpManager. The sessions follow the formats below: 1. On-site 2. Classroom 1. On-site training - 2 days: Our consultants work with you at your site, understand your requirements and suggest the best practices to be implemented.
Automatic polling not working
Hi, Opmanager has been working fine up until yesterday. I added a new custom monitor on to the APC UPS device template to get the current temperature. This monitor works fine and when I manually run a test it correctly reads the temperature. I then applied this template to our UPS devices. Unfortunately OpManager is now not monitoring any devices at all, no snmp requests are being sent out at all. I've left a wireshark capture running for over 30 minutes and haven't seen any snmp packets leave my
View alerts of APPS manager from OPS manager
Hi, Is it possible to set alerting in Apps server to be displayed from OPS manager business view? If yes, how can it be done? Thanks and appreciates. With regards, Alex Chua
Can we merge Apps Manager Business View into OPS manager
Hi, I have a question, hope someone can answer. I notice that business view in OPS manager is much more detail and drill down menu is much more complete. So, I'd like to check if it's possible for me to merge the business view from Apps manager and simply show it as a single OPS manager business view.
URL with mutiple frames
Would like to refer on how we can monitor a website which has multiple frames. Right now we would like to customize it in such a way that it check the word userid... after doing that we saw that the site is not checked properly by opmanager thus always saying the URL is ok. Below is what OPManager is getting which is very different from the site. <html> <head> <title>BPI Trade Online</title> <meta name="GENERATOR" content="Microsoft FrontPage 3.0"> </head> <frameset framespacing="0" border="false"
1st Time Install
Hey Guys, I have jsut installed opmanger 7 . the install completed ok, but the first time i try to login with the defult username; admin and password: admin it tells me incorrect username and/or password? The install went ok, nothing failed. I have set it up using MSSQL and i already have servicedesk running on the sameserver. Any ideas? i am based in australia nd have tried to call their 24 x 5 support desk, but it is closed and i get no answer!! sure its 24 hrs?? Thanks Scotty
About wan monitor.
hi Firstly,i am a fresher to IPSLA. I kown i have to enable ipsla agent and set read/write credencials in source router.But does i need to do any thing in the target router? Any help appreciate.
Server Management - Video demo
Hi Everyone, We have come out with another video on Server Management with OpManager for Server Administrators and Data-center Managers. This demo focuses on how OpManager helps you to gain complete control on your Servers in identifying the potential bottlenecks. Take a look at it and share your feedbacks. manageengine.adventnet.com/products/opmanager/servermanagement.htm For more demos on OpManager, please visit the link below: manageengine.adventnet.com/products/opmanager/index.html?3 Regards,
Business Centric IT Management - Video demo
Hi Everyone, Adding one more to video demos list, Business Centric IT Management with OpManager. Explaining why Business Centric Management is necessary and how it is made simple with OpManager. Take a quick tour and convey your feedbacks. manageengine.adventnet.com/products/opmanager/business-centric-it-management.htm For more demos on OpManager, please visit the following link. manageengine.adventnet.com/products/opmanager/index.html?3 Regards OpManager Support
SMS-Function is useless like this!
Hi Folks I like to report a �bug�, if you want to call it like that. We are using OpManager 7.1 for monitoring our network. It�s very important that when something is wrong with our network, we get a message as soon as possible! Adventnet OpManager 7.1 has a cool feature which sends an SMS in a case of an emergency. But the problem is this function is not thought through! Here is why: Our OpManager installation: OpManager 7.1 Build: 7102 Database: On external MSSQL Server The Problem: Last weekend,
service monitor alarms
since opmanager 7.1 there are no alarms generated when a service monitor is down. e.g.: " Service Monitors 1/3 monitors down." (ftp down) but on the same device (server) "Currently there are no open Alarms." and the same on alarm list and no notification via email profile.
Support For Windows Server 2008
Hi All, I am trying to add my new Servers running on Windows 2008 shows as Windows Vista. Kindly advice what needs to be done Altaf
Rogue Port Dection and switch port mapper
Hi With an environment of Cisco 79xx VOIP phones linked to other devices via the phones inbuilt network port, the software alerts a new device has been found. The software can link the phone being connected to a specific switch and port, however the 2nd device such as the laptop or desktop connected to the phone is unavailable and can only list which switches it has traversed. Can this information be displayed, otherwise the software is not much use in this regard, or are we doing something wrong.
Unable to create user
Hi, I am running OpManager build 7023 on Windows Server 2003. I am having problem creating new users. Every time I click "Add user", it gives me an error. Please advise. See attached file for the error page. Thanks, David
HTTP Status 500 on graphical Monitors "Trouble Shooting
We are using OpManager 7102. On the device details page we got a HTTP Status 500 - Internal Server Error when we click on troubleshooting under the graphical monitors. The message in detail: HTTP Status 500 - Internal Server Error type Exception report message Internal Server Error description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request. exception java.lang.ArrayIndexOutOfBoundsException: 59 at org.apache.catalina.util.RequestUtil.parseParameters(RequestUtil.java:539)
the exact meaning of the parameters in wan monitor.
hi: first i am not familiar with ipsla,so i have some thing confusing when configuring the wan monitor. as far as i kown,OP use udp jitter operation to collect ipsla information. could you tell me the mapping relation between parameters in the wan monitor and upd jitter? for example: what the parameter "Request Payload(KB)" in wan monitor stands for in udp jitter? below is some udp jitter parameter from the cisco website UDP Jitter Operation Parameter Default Configured Using: Number of packets Payload
How can I change IP address for added server ?
Hi, I have any Server (or other device) in my OpManager and I want to change IP address for it without delete this server. how can I change IP address for added server ? If I change IP address of the server in "Device Details" menu it is not correct. (are not working Ping from "Action"/ pinging old addres). Slava.
configuring opmanager to handle cisco ips snmp traps
Hi, I am new to opmanager. i am having problems in configuring to work w Cisco IPS. My intention is to send snmp traps from cisco IPS to opmanager. i have sniffed and verified that the opmanager's server is receiving the traps. i have configured opmanager to send email when traps are received from this host(ips), however, i am not receiving any emails. i have tested the email, no problems in receiving test emails. i had read, and it seems that i need import MIB files in to Opmanager in order to work.
OpManager Run System Command issue
Hello, I am using OpManager build 7102 on Windows 2003 Server. I am trying to run a system command that craetes an sends an SMS through a gateway (in Australia it is not so easy to get email to SMS). The command works properly but the alert message from OpManager does not come through to the command line as documented. This means we don't know why OpManager is sending the SMS. I am including a screenshot of the screen in OpManager to show that both 'Err append' and 'Append' are checked. Any and all
IPSLA based WAN monitoring - Video demo
Hi Everybody, Another demo on IPSLA based WAN monitoring. This demo mainly focuses on WAN administrators, with data and resource split in multiple locations. Explains how WAN monitoring is made simple with OpManager. Please take a quick tour and let us know your feedback. manageengine.adventnet.com/products/opmanager/IPSLAOverview.htm Are there more typical problems you face and feel that we could include? Let us know! Regards,
troubles with Exchange 2007 server monitoring
Hello, We have troubles with monitoring Exchange 2007 server. Can you please explain, how it works ? Which protocols are OpManager used ? SNMP ? How should we configure SNMP ? SNMP service was installed later than exchange 2007. We have the latest build (7102) of OpManager. At the moment we don't see any values on Exchange Dashboard. All values are N/A. How to fix that ? Thanks.
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