SMS-Function is useless like this!
Hi Folks
I like to report a �bug�, if you want to call it like that.
We are using OpManager 7.1 for monitoring our network. It�s very important that when something is wrong with our network, we get a message as soon as possible!
Adventnet OpManager 7.1 has a cool feature which sends an SMS in a case of an emergency.
But the problem is this function is not thought through! Here is why:
Our OpManager installation:
OpManager 7.1
Build: 7102
Database: On external MSSQL Server
The Problem:
Last weekend, we had a breakdown of our whole network. And it didn�t recover itself. We got no e-mail from OpManager. That�s ok, because OpManager had no connection to the internet. BUT: We got also no sms. And this should still work also when the hole network is down. Shouldn�t it? Because if it wouldn�t, the whole SMS-function is a joke. Unfortunately it is. Because if OpManager has no more connection to its DB, OpManager can�t send any alert!
My advice:
Why didn�t you implement a function which is testing sequentially the connection to the DB? As soon as the DB isn�t accessible, OpManager sends an alert over E-mail and if the internet is not present it sends an alert over SMS.
Thanks for your fast replay.
Regards
Sandro
I like to report a �bug�, if you want to call it like that.
We are using OpManager 7.1 for monitoring our network. It�s very important that when something is wrong with our network, we get a message as soon as possible!
Adventnet OpManager 7.1 has a cool feature which sends an SMS in a case of an emergency.
But the problem is this function is not thought through! Here is why:
Our OpManager installation:
OpManager 7.1
Build: 7102
Database: On external MSSQL Server
The Problem:
Last weekend, we had a breakdown of our whole network. And it didn�t recover itself. We got no e-mail from OpManager. That�s ok, because OpManager had no connection to the internet. BUT: We got also no sms. And this should still work also when the hole network is down. Shouldn�t it? Because if it wouldn�t, the whole SMS-function is a joke. Unfortunately it is. Because if OpManager has no more connection to its DB, OpManager can�t send any alert!
My advice:
Why didn�t you implement a function which is testing sequentially the connection to the DB? As soon as the DB isn�t accessible, OpManager sends an alert over E-mail and if the internet is not present it sends an alert over SMS.
Thanks for your fast replay.
Regards
Sandro