Help Backup Configuration Router AR4640 HW
Hi All I am new using DE, the problem is i need to backup the configuration of my AR4640 router by DE but it facing problems, first the credential problem but after some modification i succed login to the router but after that another problem accour i cannot bakup the configuration. I see that DE using cisco product command. pls help note : i already adding new device based on huawei product on the add device menu
Enabling change detection
I've noticed that when you add a device and then perform the Enable Change Detection function, the next thing that happens is that you have a startup and running-config mismatch. Are there any plans to change the Enable Change Detection function so that it performs a "copy running-config startup-config" as the last step of the process?
DeviceExpert integration with OpManager
We've been running OpManager for awhile and recently purchased DeviceExpert. Both titles are running on the same system. We decided to use the intregration feature in OpManager. Now when I log into OpManager and then Device Expert, if I click on any link in OpManager I get booted back to the logon page with the message "Your session had been timed out for security reasons. Please re-login". This also occurs if I logon to OpManager and try to perform a DeviceExpert task like view the Running Config
Audit Report
I was wondering if someone knows how to do this in DeviceExpert (5300). I have a requirement to change the local password on all my switch gear every 60 days. I have a template to do this in DeviceExpert, but I was wondering if there is a audit report I can run to show me when the last time this template was run. I have to provide documentation that the password was updated, and what better way then to show a report on when the template was run and on what equipment, and wether it was successful
Multiline compliance rule
Hi, Is it possible to create multiline compliance rule to mach following sequence in configuration file: vlan [number] ... - some lines spanning-tree 802-1w ... - some lines ! Regards Paul
Config change report question
Hello, I am evaluating DeviceExpert to begin maintaining device configs and change control, especially as it relates to PCI compliance. My question is about either modifying the existing Change Report or creating a custom Change Report. Is there any way to create a report that would show the changes for some previous time period (like 3 months) that would also show the Annotation field? That way I could set up a procedure internally to use the Annotation field as a way to document the reason for
database restore
We take database backup everyday morning. Due to some uncalled reasons, the server where device expert was installed crashed. Now i need to restore the recent backup. how do i do it
Multiple context firewall
Hello, Device Expert is only backing up the admin context in my firewall. How can I get it to back up multiple contexts? I searched the site but can't find any relevant info. Thanks.
Scenario for config download
Dear all, We are evaluating Device Expert software for deployment in our technical department in order to aid in maintenance of our customers communication infrastructures. We are pleased with the results but we found a scenario that is very important to us and we would like to know if is supported by your software and if the answer is yes , how we need to make the configuration. Device Expert Server ------ ssh --------> Customer Edge Router ------ssh------> Customer Internal switch/router Is any
Support for Juniper 2000 seris router
Hello, Does DE support Juniper 2000 seris router Regards
Problems with Juniper J router J2320
Hi, I am having a problem to add the Juniper J2320, the equipment can be ping and ssh, however cannot discover the equipment. The SNMP credentials are fine as the router is manageable from Opmanager with the same credentials. When I try to add it manually, it says the equipment is already added in the inventory. But the latter does not appear in the inventory. I have already tried to restart the Device Expert services as well as the MysqlnT process with no luck. I have been importing cisco firewalls,
Credential profiles and additional credentials
Hello, I noticed that for Nortel BayStack Switches the default additional credentials are: Login Prompt ----------> : Password Prompt -----> Enter Password: This works fine if radius is not configured on the device, because only the password is asked. With radius configured I've got to change the login prompt from ":" to "Enter Username:" At present I've got to change the additional credentials of all my Nortel BayStack Switches one by one. I think that the option to put together Primary and Additional
Backup problem for Nortel BPS2000
Hi, I've got a backup failed message for a Nortel Business Policy Switch 2000. The software version of the switch is v3.2.1.05, DE version is 5210. This is the output of the backup process: c ^ % Ambiguous command. See '^' marker. MIL-ICI-L1#copy running-config tftp address 10.254.136.46 filename 310_ConfigFile.txt copy running-config tftp address 10.254.136.46 filename 310_Config $ng-config tftp address 10.254.136.46 filename 310_ConfigFile.txt %Generating ASCII configuration, please wait ............................................................................................
Config change report
Want to know if a schedule a configuration change report and add the devices in the schedule. Will the report contain config of all the selcted devices or just the device who config has changed. Rgds Satish
Extreme Backup
Hi, We have a problem with Extreme Backup. DeviceExpert send the command "upload configuration" to devices. ExtremeWare/EXOS it changes the time on top at the file when the command is applyed. look below swtc31:2 # upload configuration morbid-mobile swtc31-a swtc31:4 # upload configuration morbid-mobile swtc31-b no configuration changes root@morbid-mobile:/tftpboot# ls -l total 80 -rw------- 1 nobody nogroup 40032 2009-01-08 10:20 swtc31-a -rw------- 1 nobody nogroup 40032 2009-01-08 10:21 swtc31-b
product quotation
Dear support, I want to get a quotation for Device Expert, netflow analyzer and firewall analyzer i want to install these servers in four sites in different regions. should I buy 4 licenses for each product? or I could buy a multi installation license for each product. i have tried to use the online get quote link but it opens with errors so i didn't find any way to contact but through the support forum. my maximum requirement for each product is as follow: device expert: 100 device license netflow
Configuration change report
Wanted to know if I schedule a configuration change report do I get the report for all devices or just which I have added in the schedule or just the devices whose config has changed. Rgds Satish
Password recovery for DeviceExpert
Hi. Not so far ago I had installed DE. Unfortunately, admin password is got lost, since that time. Now I am not able to login even as guest. Is it possible to zero the admin's password or to make it "admin"?
Maill setting in DE
I am trying to cinfigure the mail setting in order to schedule reports. However it gives me "Failed" error eveytime. I am using the same mail setting as one of our other application uses. Kindly advice. Regards Satish
backing up nortel switches with snmp
hey, i'm trying to back up nortel baystack switches via snmp, but "snmp - tftp" isn't in the drop down list. what am i doing wrong? thanks for your help!
Radius authentication with a Cisco ACS
I recently setup device expert. I am running Version : 5.2.1 Build Number : 5210. I have most options running fine. I am having trouble getting authentication against a Cisco ACS. When I check the logs on the Cisco ACS I don't see any attempts by device expert to authenticate a user. Any help with this would be great. Should it work with a Cisco ACS? Is there any additional settings besides the radius tab in the admin section? thank you.
where is syslog messages are saved?
Dear support, I have DeviceExpert up and running and I have configured real time detection using syslog messages. but i have one question, where is this syslog messages are saved and is there anyway to retrieve them for a specific time?
Extreme Switches and Switch Port Mapper
Hello, I have several Extreme Switches, Alpine 3808 and Summit 200's, and I am trying to view details using the Switch Port Mapper on any of these switches. Looking through other forum entries I have added in the correct MIBS but when I check the Switch Port Mapper all it shows me is what ports have something plugged in or not) It does not show me what is actually plugged in which I what I am led to believe should happen. Any ideas how to get this to show the correct data? Not sure if it is relevant
Web interface client is Blank in demo version
Hi evebody, I�m start a demo version of Device expert.When a configure manual ip add,gateway im my NIC , web interface not appear.I�m using <hhtps> , i check the trouble.....section and nothing. When a get ip add, gateway of dhcp server , web is ok.But i�m not testing in this mode because , i�m have not permission on corporate net. Please help ! Thanks and sorry for my poor english.
Syslog port
Hello! I have DeviceExpert and EventLog Analyzer, which installed on the same server and they are both using the same syslog port 514..Of course I have conflict with DeviseExpert and EventLog Analyser..Can I disable syslog-server on DeviceExpert or change port 514 to some different (e.g. 513)??
Juniper SSG Series support
We're evaluating DeviceExpert to help manage our network of Juniper SSG-5's, SSG-320's, and Cisco. I cannot seem to get DeviceExpert to discover the SSG's..
Enhanced Identification of 'Who Changed' the Configuration
Enhanced Identification of 'Who Changed' the Configuration Prior to the version 5210, DeviceExpert was dependent on syslog messages to identify 'who changed' the configuration in the devices. In DeviceExpert 5210, we have enhanced the capability of capturing the information 'who changed' the configuration using the data available in the configuration file too and store the 'changed by' value in the database for future reference. The enhancement serves a record on 'who changed' the configuration in
IOS ver supported for cisco device
Dear Can you suggest me that which ios ver are supported by device expert for cisco router.. shailendra
Why ManageEngine DeviceExpert? A Comic Way of Explanation!
Hi, Are you a Network Administrator managing a large number of network devices? Do you laboriously logon to each device separately to retrieve or change configurations? Do you spend hours on manually configuring the devices and experience network outages due to faulty configurations? DeviceExpert is here to help you! Download the Webcomic to find how DeviceExpert could simplify your job! Bala ManageEngine DeviceExpert
Tutorial: Automated approach to upload OS images
Automated approach to upload OS images Uploading of OS images/firmware is one of the commonest operations performed by the administrators. DeviceExpert provides a simple, automated approach to do this. The 'Advanced Script Execution' feature, which helps in executing a series of inter-connected commands on a device in command line, can be used to automate the uploading of OS images. The image files can be transferred via TFTP. Following are the steps involved in automating the OS images upload: Step
DeviceExpert 5210 Released!
Hi, Thanks for your continued interest in ManageEngine DeviceExpert. We are glad to announce the availability of DeviceExpert Build 5210. Highlights of the Release: * Earlier, information on 'who changed' the configuration was captured only when real-time change detection was enabled. Now, the information is captured from 'configuration header' for Cisco devices. * Earlier, Power Users had the privilege to review and approve the configuration changes made by any Operator on any device. Now, 'Administrator'
Info about Switch Port Mapper
Hi there, is there a way to schedule a Switch Port Scan, or to export the scan results to PDF? Regards Matteo Brioschi
DeviceExpert 5200 Released!
Hi, Thanks for your continued interest in ManageEngine DeviceExpert. We are glad to announce the availability of DeviceExpert Build 5200. Highlights of the Release: * SNMP v3 Support: DeviceExpert now supports SNMP v3 for device discovery, configuration retrieval for Cisco devices and for switch-port mapping functionality. This allows leveraging the additional security measures of SNMP v3 * Enhancements have been made to the forwarded syslog messages listening feature with provision to specify the
sudden change to free edition
Hi support, my de sudden changed back to free edition and i cannot apply the license, how could i solve this problem? Raymond
Move to new server
I need to move my device expert install to a brand new server. Just wondering if there are steps setup to do this? thanks, John Woodraska Sys Admin
Device profile for HP 3500xl\5400zl switches
We're having trouble adding these devices. They have a factory banner that requires a user to press enter before getting to the login prompt. Because of this banner screen, the device credential fail to be verified. How can we build a new device type that accommodates this? Thanks, Matt Weisman Town of Jackson, WY
Installing deviceExpert on Redhat 5.2 64-bit
Hi, We are trying to install deviceexpert 5200 to evaluate the product, but it seems to have issues with either our java version or the fact that we are running 64bit. Our release is: Red Hat Enterprise Linux Server release 5.2 (Tikanga) And Java: java version "1.6.0_05" Java(TM) SE Runtime Environment (build 1.6.0_05-b13) Java HotSpot(TM) 64-Bit Server VM (build 10.0-b19, mixed mode) The installation fail to start, executing the file will only give us the output below: InstallShield Wizard Initializing
Syslog Listening Port configurable in DeviceExpert 5200
As most of the DeviceExpert users are aware, the application starts a syslog server to listen for syslog messages, and uses the default UDP port 514 for the purpose. The port was not configurable till the DeviceExpert 5110 release. DeviceExpert 5200 release addresses this limitation by providing an option in the web client to configure the port which needs to be used to start the syslog server. This enhancement will help in avoiding port conflicts on DeviceExpert deployments. How to configure the
Backups failing after upgrade to 5.2.0
I upgraded my Deviceexpert server the other day to the new version and since I have done that I have three Cisco firewalls that backup fails on. I have tested tftp to the deviceexpert server from the devices and it succeeds but it seems to have a problem logging into the device as I cannot run show commands either. I have updated the login credentials which did not resolve the issue. Nothing has been changed on the firewall devices. Thanks, Joe
DeviceExpert supports Syslog Forwarder
AdventNet ManageEngine DeviceExpert has been supporting syslog message processing and subsequent change detection for some time now. We have added support for syslog forwarder feature from the DeviceExpert 5110 release and it helps in managing the syslog message handling better. How it helps manage the syslog message handling better? In a complex and huge IT infrastructure environment, the syslog forwarder adds value in performance of message exchange between the DeviceExpert and the devices. Syslog
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