Setting a data transfer limit per session using MDM
With almost 150 devices deployed users still appear to be able to use loads of mobile data without me knowing quick enough, this is because the data session can include Gb's of data, I need to either restrict the data used per active session (say 200Mb) or make sure it disconnects from mobile data every X hrs at which point the mobile data usage platform I use will get an update. can anyone make a suggestion of how I can get the MDM to help with this please.
Unable to contact the MDM server from Android devices
If you are using MDM Cloud to manage devices running OS versions below Android 5.0 and these devices are unable to contact the MDM server for management related tasks and information, read this post for the resolution steps. Cause: Mobile Device Manager Plus makes use of TLS protocols for secure communication between the server and devices. We at Zoho have discontinued the use of TLS 1.0 and TLS 1.1 protocols with continued support for TLS 1.2 and above, for improved security. This update is necessary
Android Mail APP in Kiosk mode
Hello, we are using Mobile Device Manager Plus MSP. Our goal is to get mobile devices that are secure with no unwanted app and no change of system settings. The devices have only company email access. The phones are company owned so no BYOD. For us the Kiosk mode was a proper solution for this. Now we have 2 problems with email. Since Android 8 Gmail seams to be the default email-config-setup app. So if you push the active sync settings and MDM will setup the password it will always open Gmail. How
Mobile Device Manager Plus - Free Training
Join us on 7th and 14th February 2019 at 6:30 GMT or 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on February 7th: App Management and Device Security: Complete management of Store and Enterprise apps Lock specific apps to devices Remotely track and troubleshoot mobile devices Secure misplaced/lost device Following topics will be covered on February 14th: Device Enrollment and Provisioning:
Join us for an Endpoint Security seminar this November
Mobile devices have become the backbone of most organizations, but they're still prone to malware attacks. Are your devices protected? ManageEngine brings you an Endpoint Security and Management seminar where you can discuss your strategy to protect mobile devices with our product experts. Join us at any of our one-day complimentary seminars in Mumbai and Bangalore and stay two steps ahead of the next cyberattack. Register now to save your spot! What's in it for you? Discover the top cybersecurity
Mobile Device Manager Plus - Free Training
Join us on 1st and 8th November 2018 at 6:30 GMT or 11:30 EDT for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on November1st: App Management and Device Security: Complete management of Store and Enterprise apps Locking specific apps to devices Remotely troubleshooting issues on mobile devices Securing misplaced/lost device Following topics will be covered on November 8th: Device Enrollment and Provisioning:
Fix for the Mobile Device Manager Plus server port in use issue
Hello, Greetings from ManageEngine Mobile Device Manager Plus! A recently released Windows patch causes the restart of an SQL server to fail while displaying an error "TCP port in use", despite the port being free. This issue also affects the restart of the Mobile Device Manager Plus server. A temporary fix to this issue is to restart the system. Windows has provided the permanent solution in the following updates. OS Problematic Update Fixed In Windows 7 Service Pack 1 Windows Server 2008 R2 Service
Join us for an Endpoint Security seminar this August
Mobile devices have become the backbone of most organizations, but they're still prone to malware attacks. Are your devices protected? ManageEngine brings you an Endpoint Security and Management seminar where you can discuss your strategy to protect mobile devices with our product experts. Join us at any of our one-day complimentary seminars in Boston, Philadelphia, and Toronto and stay two steps ahead of the next cyberattack. Register now to save your spot! What's in it for you? Discover the
OTP Not Received
I am not receiving OTP via email and need to log in urgently. HELP is needed
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return to New York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
Endpoint Security, GDPR & more from ManageEngine's experts
We are happy to inform ManageEngine is conducting a one-day endpoint security seminar in London on 17, April 2018. We would like to have you on board, make use of this opportunity to connect with our Endpoint Security experts and get insights into GDPR compliance from an endpoint management perspective. Please find the agenda and registration link here Pls, share it with your peers too. Hoping to see you there.
Identify devices eligible for Apple's Repair Program with Mobile Device Manager Plus
Apple has recently reported that a small percentage of their iPhone 7 devices might display a "No service" message in their status bar despite the availability of the network carrier. They've attributed this to a component failure in their devices' hardware. According to Apple, this error has affected those devices that were manufactured between September 2016 and February 2018, and were sold in China, Macao, Hong Kong, Japan and the U.S. To compensate for this issue, Apple has decided to roll out
Join us for our complimentary US Endpoint Security seminars this March.
With a total of 159,700 cyberattacks, 2017 was a big year in cybersecurity – and 2018 is slated to be even bigger. But, is your enterprise ready? We're going city-to-city to bring you sessions on endpoint management, cyberattack prevention, patch management, asset management, enterprise mobility management, and OS deployment. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018. Watch demos of
iOS 11 behavioral changes
With the advent of iOS 11, Apple has made certain behavioural changes to its workflow. There are certain cases where the usual workflow has been modified with respect to MDM processes. Following are the OS-specific changes 1. Using Outlook/Office365 or Exchange from the default mail app in iOS 11: In devices(both iPhones and iPads) running iOS 11, users are unable to perform basic mail activities such as sending a mail or responding to one. This has been identified as a bug by Apple as viewed here.
Join our free Endpoint Management Seminar this Oct 19th, 24th and 26th!
Good news, peeps! This October, all roads lead to ManageEngine's free Endpoint Management Seminar at the cities of Atlanta, Chicago and Phoenix. Register Now! Why attend this event? Discover best practices to make your IT Management simple, fast & efficient. Learn the latest trends in IT Security to combat targeted cyber attacks. Listen to sessions on Patch Management, Asset Management, OS Deployment, Mobile Device Management and much more. Watch live demos of ManageEngine products designed to solve
Mobile Device Manager Plus provides Day one support for iOS11
Mobile Device Manager Plus is completely compatible with the features offered in iOS 11, giving users improved mobile device management (MDM) capabilities. Here’s a glimpse of the new iOS 11 features that are supported by Mobile Device Manager Plus: Remotely view devices : You can remotely view the screens of managed devices. Manage classrooms using Classroom 2.0 : you can ensure teachers have all the required access to their students' devices without having to seek permission from students. Manage
Free Seminar Series - End Point Management
Join us for our free seminars in the Bay Area, Los Angeles, and Dallas this July! These seminars will focus on enterprise mobility and endpoint management and help you learn how to adapt to a dynamic, mobile workforce and increase productivity with the latest mobile, server, and desktop management trends and techniques. We'll also talk about integrating with ServiceDesk Plus, patch management, OS and software deployment, asset management, remote control, and more (and have plenty of food and drinks
Mobile Device Manager Plus - Free Training
Join us on 13th July 2017 and 20th July 2017 at 11:30 EDT for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on July 13th: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on July 20th: App Management and Device Security: Silent installation
Free workshop - Secure your network from WannaCry ransomware attack!
Join this free workshop to get insights which would help you in your fight against the WannaCry ransomware attack. Register now
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business apps Handling of paid app licenses
Comparisons
Hi, I need features comparisons Between ME MDM & the following products: Soti,Mobilelock, Surelock Regards. --
Parlez vous Francais ?
Bonjour a Tous, Y a t il des utilisateurs de cette solution qui parleraient Francais ? Merci Patrice
Same day support for iOS 10.3 with Mobile Device Manager Plus
We’re excited to announce that Mobile Device Manager Plus supports iOS 10.3, the same day as its release. Here’s a glimpse of the new iOS 10.3 features that are supported by Mobile Device Manager Plus: 1. Wi-Fi network whitelisting: Administrators can now restrict devices from joining unsecure Wi-Fi networks, and force them to only join wireless networks that have been approved by Mobile Device Manager Plus. 2. Dictation restriction: Using Mobile Device Manager Plus, admins can now restrict the dictation
Am I being punked?
Patched Desktop Central from 10.0.5 to 10.0.54 and now every time I make a change to a policy, profile, etc....I lose contact with the device? Example, prior to our update I could see all devices. Then I made a profile change to wi-fi and pushed the change and now I can't see that device. And on another device I remove the profile then reassociated it and now I can't see it? What's up?
Free e-book: Managing and Securing Mobile Devices for Dummies
To help you keep up with advancing mobile technology, while protecting corporate data and assets, ManageEngine gives you a definitive direction in the latest ebook on Managing and Securing Mobile Devices. Click here to get your free copy now!
End Point Management Seminar - 21st Feb 2017, London
ManageEngine is hosting a seminar on End Point Management in London on Tuesday, 21st February 2017. Few of the topics that would be covered here are : Mobile Device Management, Patch Management, OS Deployment, Software Deployment, Asset Management, Remote Control and much more! You can register for the event here - http://bit.ly/2k6j6Yn
Planned maintenance of our US Data Center: December 23rd to December 30th, 2016.
Dear Customers, As a part of our annual infrastructure maintenance, we are upgrading our US data center infrastructure from Dec 23rd to Dec 30th, 2016. While we carry out this upgrade, we would like to inform that Mobile Device Manager Plus - Cloud edition, as well as other Zoho services, will be fully operational. We do not expect any major interruptions and you should be able to use all our services during this upgrade. We will update this forum post once the data center maintenance is complete.
SSO (Single Sign On) - VPN / My Web Application on Apple iOS (iPad)
Hi, I have: - user accounts in my LDAP server (MS AD) - VPN with Radius authorization (user in LDAP) - web application with simple auth (username / password - LDAP) How I can setup SSO in MDM and user enter login / password once and and must be authorized in VPN / Web application ?
Kiosk Mode
When i run kiosk Mode on the samsung galaxy tab e and charge it the screen gets black and if i unplug it everything works fine again. What can i do solve this problem?
Read our latest Whitepaper on Bring Your Own Device (BYOD) management!
Hello! Does your organisation support Bring Your Own Device (BYOD) policies ? To help you understand and manage BYOD programs better, we present you with the whitepaper on It has been written by the EMM industrial expert Steve Brasen from EMA , a leading analyst firm. Fill in the form below to read the whitepaper and tell us your views here on BYOD management.
Planned maintenance of our US Data Center
Dear Customers, As a part of our annual infrastructure maintenance, we are upgrading our US data center infrastructure from September 3rd 2016 to September 10th 2016. While we carry out this upgrade, we would like to inform that Mobile Device Manager Plus - Cloud edition, as well as other Zoho services, will be fully operational. We do not expect any major interruptions and you should be able to use all our services during this upgrade. We will update this forum post once the data center maintenance
Will the desktop URL work on Mobile devices ?
I wanted to know if the URL that I am using for ServiceDesk on my desktop will work in a tablet or an android phone if I just type the URL in a browser? I tried, however I only get an option of viewing my requests and adding work logs. Other options are not present. Am I doing something wrong or is this not possible ?
New Query Report
Hi, is it possible to make a query report to have the list of the devices with the found positions? Thanks
In house installation - backups- documentation
Hi, I am evaluating the use of MDM plus (in-house), I would like to know what files/folders I need to backup in case the PC/server fails and be able to recover. Also if I implement 3rd party SSL certificate, then if someone delete those certificates from the computer, how to re-gain access to the console once https has been enabled? Do you have documentation for moving the MDM plus (inhouse) to a different computer ? Thanks Leonel
Introducing Mobile Device Manager Plus Cloud Edition
We are happy to announce the release of Mobile Device Manager Plus Cloud Edition! The Cloud Edition further simplifies enterprise mobility management. It comes with great benefits like: No download and installation Avoid setup procedures like NAT, Mail Server and Proxy Flexible payment Use it anytime, anywhere As for the features, they would match the existing on-premises edition. We would like you to be the first to evaluate the new deployment suite! Please try it @ https://www.manageengine.com/mobile-device-management/download-cloud.html
Introducing Mobile Device Manager Plus Cloud Edition
Mobile Device Manager Plus has embraced the SaaS technology to further simplify enterprise mobility management. Be the first to try the new deployment platform @ https://www.manageengine.com/mobile-device-management/download-cloud.html/ and tell us what you think! It comes with a 30-day free trial for unlimited devices.
Can I clear or reset passwords of all devices attached to a group or profile?
I have a test team with all the devices under a profile. All the devices need to have the new password for easier testing. Currently I am selecting each device individually to clear the password and this has to be done when the device is on. Is there a faster way to do this?
Galaxy S5 or Note5
I don't believe the Samsung Galaxy Note5 is a supported device by MDM Plus but assuming I'm incorrect if I had to choose between the Note5 and Galaxy S5 to put in the hands of our users which would you suggest and are there any pros and cons to either when managed by MDM Plus? Thanks in advance.
Lost contact with tablet
Hi I did some tests with a Samsung Galaxy Tab A, everything was fine, I blocked web site, applications all what I need. But the problem is when I restricted the device defaults settings after a reboot the tablet lost wifi connection and even if I reboot the tablet the wifi did not get back There is a way to do a hard reset? Device Settings Modify Devices default Settings : Restrict Restore Factory Settings : Restrict Clip Board : Restrict Screen Capture : Restrict USB : Restrict Connections
Samsung bypass MDM
Dear, We're looking to manage some Samsung Galaxy Tab 4 devices. These are Samsung SAFE/KNOX devices, it works great to install/uninstall apps remote and also the possibility to restrict the device is good. But when you set the option to "Modify Devices default Settings" in the profile restrctions to "Allow", then it's possible to add another user on the tablet with full user privileges (except for device settings, like Bluetooth orwifi). We would like to use these Samsung Tablet as a kiosk-like-mode
Next Page