[KB]Permission management - How to check permissions of users or groups in SharePoint?
When permission inheritance breaks, it paves the way to make SharePoint more secure. However, it's also a hindrance to administration as it often demands you look up and ensure that each user or group has access to only what is necessary. Looking up this information in the hierarchy levels of SharePoint for each user or group is tedious. With SharePoint Manager Plus, you can bypass this by directly checking the permissions of the particular user or group you wish to look up. Steps to check permissions
Boot Camp Mayo '17 - Optimizando la gestión de cambios
ServiceDesk Plus MSP - version 9.2- Build - 9208 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.2 - Build - 9208 Please refer the Migration path table available here and upgrade to our latest build 9208. What's new in ServiceDesk Plus - MSP 9208 ? Features : SDPMSP-4232 : Ability to create Purchase order based on Account. SDPMSP-10094 : Ability to bill worklogs in a month without considering the status of the requests. SDPMSP-10327 : Ability to change the Date format in Billing reports (using query). Issues Fixed : SDPMSP-8825 : Site
Custom Scripts - How to automatically create a project from a change using change custom triggers
Hello Users, Today's post will help you trigger the creation of a project in ServiceDesk Plus, based on values in certain fields of a change request.The project is created using a specific project template and then associated to the parent change request. This is done by using an API call to create a project is ServiceDesk Plus and a separate call that associated the project to the change request.Refer to the comment within the script for more information on the json structure in which input is provided
ServiceDesk Plus 9307 Released
Dear Users, SDP 9307 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9307: SD-65887: Status change of a Request does not get recorded in Time elapsed analysis in some scenarios. SD-65952: Technician details gets collapsed in Time elapsed analysis while re-assigning the Request to the same Technician. SD-66247: Scheduled report(s) do not work after the server is restarted. SD-66008: In SSO / Pass-through
Community Digest - May 9, 2017
ManageEngine Log360 free online workshop series (week 4) - Register now
Databases, the core elements of network infrastructure, need to wisely secure as they contain sensitive and critical information which if compromised can jeopardize an organization. Running an audit trail of these databases will reveal information that can ensure data protection. So, this week, our Log360 workshop session will be centered on auditing databases to protect confidential data. Do register for our workshop and know all you need to know about auditing databases. Free online Log360 workshop series 2017 (Week 4)
Product Support Policy : New Update
Hi Users, We have updated our product support policy. Product support will be offered only for builds that are one year old. For example, support for ServiceDesk Plus 9.3 released on 8th February 2017 will be available only until 8th February 2018. To continue receiving support, you will have to move to the latest version of ServiceDesk Plus. Refer to the Support policy document given here ManageEngine ServiceDesk|AssetExplorer Direct Support No: +1 408 916 9300 || TollFree No: 1-888-720-9500
Microsoft to end Security Updates for Windows 10 version 1507!
Hello, Starting on May 9, 2017 devices running Windows 10 version 1507 will no longer receive security updates. We recommend updating all devices to the latest version of Windows 10. For more details, refer this article.
ManageEngine Log360 free online workshop series (week 3) - Register now
As cyber threats are becoming increasingly more advanced, business-critical application security has become every admin's concern. Auditing applications vital to running businesses can help stay in control of the system in place and the data it processes. So, this week, our Log360 workshop session will be centered on auditing log data of business-critical applications. Do register for our workshop and know all you need to know about auditing business-critical applications. Free online Log360 workshop
ServiceDesk Plus 9306 Released
Dear Users, SDP 9306 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html New features in 9306 SDF-65096 : You can now share a Request with Technicians and Requesters from the Request Details page. Requests can be shared with all technicians or technicians of selected support groups and departments Can be shared with all Requesters or Requesters of certain sites. New filters like Pending Request shared with me and Requests
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business apps Handling of paid app licenses
Analytics Plus app now available for iPads and Android tablets
Hello there! Analytics Plus app for iPads and Android tablets is now available for download. Download the app, and get actionable insights on the go. Here are the benefits of this feature. 1. Keep track of your data, no matter where you are. 2. Access all your reports and dashboards instantly. 3. Share and collaborate securely. Visit this page, to know more.
Issues while posting in ManageEngine forum
Since last afternoon (IST), we are experiencing some technical difficulties while posting in ManageEngine forums. Users are getting the warning 'Something went wrong. Please try after sometime'. Our platform team is currently troubleshooting the issue and we are expecting this to be resolved in a few hours. Please follow the downtime announcement in CommunityWhiteboard forum for further updates. Regret the inconvenience caused.
Issues while posting in ManageEngine forum: 25-Apr-17
Since last afternoon (IST), we are experiencing some technical difficulties while posting in ManageEngine forums. Users are unable to publish new posts and comments. The above error is popped up while submitting new posts and comments. Despite the error, new posts are getting published while comments are not. Our team is checking this issue with high priority. This is expected to be resolved in a few hours from now. Please follow this thread for further updates. Regret the inconvenience caused.
ExchangeReporter Plus 5177 released with new reports and enhancements !
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus -5177. This build comes with new reports on Email Delivery Time Report, Delivery time by user,Delivery time between users, and Shared Mailbox Reports major enhancements, along with some bug fixes. New Features: Email Delivery Time Reports: The email traffic reports category includes the following new reports on delivery time related details of emails. Delivery time by user – Displays the email delivery
Day one support for Windows 10 Creators Update
We're excited to announce that ManageEngine Desktop Central supports Windows 10 Creators update, the same day as its release. Click here to know how you can upgrade all your enterprise desktops to Windows 10 Creators update without breaking a sweat.
New edition release - Patch Connect Plus for Microsoft SCUP!
Dear Users, We are happy to inform you that Patch Connect Plus has launched its new edition "Patch Connect Plus for Microsoft SCUP". This new edition offers SCUP catalog to patch third party applications in Microsoft SCCM. How does this new edition work? Pretested third party updates will be made available in the Cab file format and these updates should be imported into SCUP. This can be then manually published to the update server and SCCM for further deployment. Useful help articles: Steps to import
Day one support for Windows 10 Creators update
We're excited to announce that ManageEngine Desktop Central supports Windows 10 Creators update, the same day as its release. Click here to know how you can upgrade all your enterprise desktops to Windows 10 Creators update without breaking a sweat.
Proposed new version of REST API
Hi All, We have been working on the latest REST API V3 for sometime now. We are glad to share with you the proposed format for the same. Click on the link below to take a look. http://beta.servicedeskplus.com/apidocs/index.html P.S: Any future enhancements in API and custom triggers will follow this format. Thanks & Regards, Padmakumar, ServiceDesk Plus Development Team
Password Manager Pro: Recent Upgrade Packs
Hi, This is to announce that we have released two upgrade packs (Password Manager Pro builds 8703 and 8704) this month incorporating some important bug fixes and security fixes. Bug fixes: Earlier, when details such as role name, description etc. were provided in Japanese while creating new user roles, the Japanese characters were not displayed in any of the corresponding role reports that were exported as PDF. This has been fixed. Earlier, when a scheduled password reset was carried out for a Windows
Free Webinar: Overcome the top IT management challenges of 2017 using OpManager Plus.
Hello everyone, ManageEngine recently released the survey results on top five challenges that might impact IT in 2017. Around 150+ IT managers, network administrators, CIOs and other IT professionals shared their views and predictions for this year. Based on the report, we have come up with our next webinar on how to overcome these IT challenges using OpManager Plus and get ready to combat them with an integrated network management solution. Webinar details: Topic:Overcoming the Top IT Challenges
Newsletter de Abril
Ya está disponible el Newsletter de Abril! Conoce las 5 formas en las que OpManager Plus te puede ayudar a simplificar tu gestión de TI. Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo
KB4012216 issue with event ID 4768 and workaround
This is to provide you all a heads-up regarding the recent Windows Server 2012 R2 security update from Microsoft, KB4012216, and the audit failure it causes. When you apply this security patch to the domain controllers, they will fail to log the event ID 4768, which represent a user being granted or denied TGT. We’ve reported the issue to Microsoft and hope to receive a solution ASAP. What does this security update flaw do to your ADAudit Plus and AD auditing in general? Many clients, who’ve had
Version 3110 released
We have released a newer version of Analytics Plus today. This release comes with the following bug fixes. Synchronization issues with ServiceDesk Plus installations that have more than 8 request additional fields has been addressed. Problems in exporting dashboards that contain widgets have been fixed. Synchronization problems with the latest version of Applications Manager have been addressed. Users running version 3050 or above will be able to apply this upgrade pack. Users running version
ServiceDesk Plus 9.2 Released
Dear Users We are glad to announce the new version of ServiceDesk Plus - ServiceDesk Plus 9.2, which comes with jre 1.7 and Tomcat 7. It can be downloaded from the URL below, http://www.manageengine.com/products/service-desk/download.html Existing customers, kindly note that the upgrade to 9.2 can be done from build 9119 or 9120. Customers in earlier builds can move to build 9119 by applying the service pack available at https://www.manageengine.com/products/service-desk/service-packs.html
Script Master 17 - Auto-create change request (s) for unplanned changes on Assets
Hi folks! I'm back this week with another useful script to help you with your ServiceDesk Plus needs. I trust that you found last script to populate requests on tasks associated, very helpful. This week's script helps you auto-create change requests for unplanned modifications on Assets using Custom Schedules. Generally, multiple assets are inventoried in ServiceDesk plus and if an asset was to be modified, a change request should be associated with it. In the case that the asset is modified sans
ManageEngine Log360 free online workshop series - Register now
We are excited to announce that this week we are kickstarting exclusive free online workshop series for Log360. We have designed the topics of this workshop series based on the popular demands of our customers. So, we hope you're excited as much as we are. Insights from this series will take you one step ahead of your peers. So hurry up and register right away. Free online Log360 workshop series 2017 18th April - 11th May 2017 Every Tuesday & Thursday Register Now Highlights of this workshop:
Boot Camp Mar '17 - Asset Management
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's mobile device management solution - Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's mobile device management solution - Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's mobile device management solution - Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business
Mobile Device Manager Plus - Free Training
Join us on 26th April 2017 and 3rd May 2017 at 11:30 EDT for a free training session on ManageEngine's mobile device management solution - Mobile Device Manager Plus! Following topics will be covered on 26th April: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on 3rd May: App Management and Device Security: Silent installation of business
Introducing ManageEngine Log360 - A comprehensive SIEM solution
Hi All, We're all excited to announce the release of Log360 - the new web-based integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily. Log360 is pretty easy to install and configure. It provides you with single simple console that helps you to combat security breaches, meet compliance requirements, perform AD auditing, automate log management process, and more. Download a 30-day Free
ServiceDesk Plus 9303 Released
Dear Users, SDP 9303 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html New features in 9303: SDF-62564: Option for Technicians to mark their availability by choosing 'Online' or 'Offline'. The significance of this indication can be viewed while assigning Requests/Tasks to an available Technician from the home page of Tasks and Request module. SDF-38788: Prompt for Request closure code when the status of a Request is
ServiceDesk Plus 9305 Released
Dear Users, SDP 9305 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9305: SD-66052: Unable to send Reply to a request using IE11 browser in some environments. SD-65933: Unable to choose 'Entire Content' search option in solution module in languages other than English. SD-65802: Automatic status change configured based on Request Status Scheduler is not working. SD-65798: Global search fails to work
ServiceDesk Plus 9.3 Released
Dear Users, We are glad to announce the new version of ServiceDesk Plus - ServiceDesk Plus 9.3, upgraded with 14 new features. https://www.manageengine.com/products/service-desk/servicedesk-plus-9.3-whats-new.html It is available to download from the link below: http://www.manageengine.com/products/service-desk/download.html The existing customers with builds 9200..to..9241 can directly upgrade to version 9.3. Wheareas, the customers using earlier builds should first move to the build 9200 by applying
ManageEngine launches Patch Manager Plus !
We are excited to announce our newest arrival to the ManageEngine family, Patch Manager Plus that will help you patch faster, smarter and better. “Securing all the computers from vulnerabilities and keeping them up to date is something every enterprise dreams of and it can get complicated with multiple operating systems." But now you've Patch Manager Plus to help make this dream come true. Patch Manager Plus provides a single interface for automating all patch management tasks - from detecting
ManageEngine launches Patch Manager Plus !
We are excited to announce our newest arrival to the ManageEngine family, Patch Manager Plus that will help you patch faster, smarter and better. “Securing all the computers from vulnerabilities and keeping them up to date is something every enterprise dreams of and it can get complicated with multiple operating systems." But now you've Patch Manager Plus to help make this dream come true. Patch Manager Plus provides a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and third-party applications.
ServiceDesk Plus 9304 Released
Dear Users, SDP 9304 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9304: SD-65950: Migration fails during deletion of asset relationship of a resigned user. Particularly happens in some environment where the count of resigned users with asset relationship exceeds 1000. Please refer to the below link for the steps to install the patch. https://www.manageengine.com/products/service-desk/service-packs.html#sp
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