Dear Users,

SDP 9408 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues fixed in 9408

SD-71056 : After entering a requester's name in the new request page, the requester's details are not fetched.

SD-70885 : Logged-in approver is not able to download attachments from the approval page.

SD-71098 : Blank page appears while accessing Gantt view under any project.

SD-71006 : Custom trigger's executor type is saved as "script" even when we have selected the executor type as "class".

Please refer to the below link for the steps to install the patch.

https://www.manageengine.com/products/service-desk/service-packs.html#sp

Note : If Users facing issues, when invoking upgrade process from 9400 refer post for solution.

Regards,

Edwin Vasantha Kumar

Servicedesk Plus Team