End of Support for Quick Books On premise Integration With ServiceDesk Plus MSP
Dear Users Greetings for the day. We are stopping Integration support for Quick Books(QB) On premise software with immediate effect. We request users to migrate to the QB cloud model or you can try our ZOHO Books. For any assistance/clarifications, please
Upcoming End-of-Life of Request Admin V1 APIs
Dear users, This announcement is to inform you that we have plans to process End-of-life (EOL) for Request Admin V1 APIs and Worklog V1 as a part of the 2021 Q3 release. Post that release, any upcoming releases will not have access to the V1 Request Admin
September Patch Tuesday 2021 - Supported updates
Hello everyone, Here is the list of September Patch Tuesday 2021 supported updates New Security Bulletins : 2021-09 Servicing Stack Update for Windows 10 Version 1607 and Windows Server 2016 (KB5005698) 2021-09 Security Only Quality Update for Windows
September Patch Tuesday 2021 - Supported updates
Hello everyone, Here is the list of September Patch Tuesday 2021 supported updates New Security Bulletins : 2021-09 Servicing Stack Update for Windows 10 Version 1607 and Windows Server 2016 (KB5005698) 2021-09 Security Only Quality Update for Windows
September Patch Tuesday 2021 - Supported updates
Hello everyone, Here is the list of September Patch Tuesday 2021 supported updates New Security Bulletins : 2021-09 Servicing Stack Update for Windows 10 Version 1607 and Windows Server 2016 (KB5005698) 2021-09 Security Only Quality Update for Windows
Google fixes 2 zero-days (CVE-2021-30632 and CVE-2021-30633) and several high severity vulnerabilities in Chrome 93.0.4577.82 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.82 for Windows, macOS, and Linux. This update comes with fixes for 11 security vulnerabilities out of which CVE-2021-30632 and CVE-2021-30633 are exploited in the wild. The details
Google fixes 2 zero-days (CVE-2021-30632 and CVE-2021-30633) and several high severity vulnerabilities in Chrome 93.0.4577.82 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.82 for Windows, macOS, and Linux. This update comes with fixes for 11 security vulnerabilities out of which CVE-2021-30632 and CVE-2021-30633 are exploited in the wild. The details
Google fixes 2 zero-days (CVE-2021-30632 and CVE-2021-30633) and several high severity vulnerabilities in Chrome 93.0.4577.82 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.82 for Windows, macOS, and Linux. This update comes with fixes for 11 security vulnerabilities out of which CVE-2021-30632 and CVE-2021-30633 are exploited in the wild. The details
Security Advisory - RecoveryManager Plus versions 6041 and below.
We have addressed a recently discovered authentication bypass vulnerability affecting the REST API URLs in RecoveryManager Plus. This article provides more information on the issue and how to resolve it. What is the issue? An authentication bypass vulnerability
Deprecating few params of v3 API urls
Dear users, We would like to inform you that we have made some changes to the V3 API (URLs starting with /api/v3) format. These changes are incorporated in the 11204 version of the application. To avoid disruption of service or normal operations, we
M365 Security Plus 4417 Security Fix Release
Security Advisory We have fixed an authentication bypass vulnerability affecting a few REST API URLs used for integration in M365 Security Plus. This article provides more information on the issue and how to resolve it. What is the issue? An authentication
[Webinar alert] Is your IT team ready for the hybrid work model?
Hybrid work—a combination of remote work and work-from-office—is becoming the norm for several organizations. This presents a unique set of challenges for the IT teams, who have to prepare to tackle these new challenges and ensure efficient service desk
[Webinar alert] Is your IT team ready for the hybrid work model?
Hybrid work—a combination of remote work and work-from-office—is becoming the norm for several organizations. This presents a unique set of challenges for the IT teams, who have to prepare to tackle these new challenges and ensure efficient service desk
Zero-day vulnerability CVE-2021-40444 in MSHTML
Hi guys, A zero-day vulnerability in MSHTML that affects Microsoft Windows has been discovered and is being investigated by Microsoft. The zero-day is tracked as CVE-2021-40444 and is caused by a Remote Code Execution vulnerability. Exploit details
[QUIZ- 5]:IT Asset Management
We are excited to bring our quiz activity for the recently held virtual meetup session on IT Asset Management . You can check out the session's recording and take the quiz to brush up on the topics covered. Here is the activity for the Free Training
CybersecAsia Readers’ Choice Awards '21
Hello, ManageEngine has been nominated for the CybersecAsia Readers' Choice Awards 2021, under the privileged access management (PAM) category. This is the collective result of our efforts and outlook towards the ManageEngine PAM suite, and this award
CybersecAsia Readers’ Choice Awards '21
Hello, ManageEngine has been nominated for the CybersecAsia Readers' Choice Awards 2021, under the privileged access management (PAM) category. This is the collective result of our efforts and outlook towards the ManageEngine PAM suite, and this award
RecoveryManager Plus rolls out Build 6042
We are glad to release the latest version of RecoveryManager Plus build 6042 with the following enhancements. Enhancements: Enhance security by performing AD restorations without saving the domain administrator credentials in the product. You can now
Zero-day vulnerability CVE-2021-40444 in MSHTML
Hi guys, A zero-day vulnerability in MSHTML that affects Microsoft Windows has been discovered and is being investigated by Microsoft. The zero-day is tracked as CVE-2021-40444 and is caused by a Remote Code Execution vulnerability. Exploit details
Zero-day vulnerability CVE-2021-40444 in MSHTML
Hi guys, A zero-day vulnerability in MSHTML that affects Microsoft Windows has been discovered and is being investigated by Microsoft. The zero-day is tracked as CVE-2021-40444 and is caused by a Remote Code Execution vulnerability. Exploit details
Mozilla releases security updates for Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability
Mozilla releases security updates for Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability
Mozilla releases security updates for Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 92, Firefox ESR 91.1, Thunderbird 91, Firefox ESR 78.14, and Thunderbird 78.14. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability
[Community Digest] ServiceDesk Plus - August 2021
Here is the monthly rewind for August 2021! Quiz: The Quiz-5 was held on the 17th of August, 2021. You can check out the recording of the session and the questionnaire. Follow this space to know more about the past and upcoming Quiz events. Community
Upcoming End-of-Life of Request V1 APIs
Dear Customers, Today we are announcing the End-of-life (EOL) date of July 31, 2020 for Request V1 APIs. From that date forward, any upcoming releases will not have access to the V1 Request APIs. All clients and integrations based on V1 will stop working unless they are updated to use the latest V3 version of the Request APIs. We strongly recommend moving to the new version of APIs for all cases where the operations are supported in the newer V3 APIs. Previously, the support for the User and Technician
Desktop Central Cloud is live!
We are thrilled to announce the launch of Desktop Central Cloud, which lets organizations embrace unified endpoint management the SaaS way. With Desktop Central Cloud in place, you don't need any high-end infrastructure to support your huge number of endpoints. Ensure that your desktop and laptop computers, smartphones, and tablets are controlled and secured efficiently from a single console. Features and benefits Automate patch deployment related to OS and third-party applications. Simplify software
Google fixes several high severity vulnerabilities in Chrome 93.0.4577.63 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.63 for Windows, macOS, and Linux. This update comes with fixes for 27 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes several high severity vulnerabilities in Chrome 93.0.4577.63 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.63 for Windows, macOS, and Linux. This update comes with fixes for 27 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes several high severity vulnerabilities in Chrome 93.0.4577.63 stable channel update
Hello everyone, Chrome stable channel has been updated to 93.0.4577.63 for Windows, macOS, and Linux. This update comes with fixes for 27 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
PAM360 new build 5200
Hi, PAM360 5200 has been released and is now available for download. This release comes with numerous enhancements, bug fixes and security fixes, along with a couple of behavior changes. Please see our Release Notes to learn in detail about the same.
Upcoming Release : Zia Predictions, Enhancements in Zia and Asset & CMDB
Dear Users, We are gearing up for the upcoming release with Zia Predictions, Enhancements in Zia and Asset & CMDB. Below is the brief details on the same : Zia Prediction Zia can now be trained to predict the relevant technician, category, and template
[Announcement]: Free OpManager training series starting from September 7, 2021
Greetings from ManageEngine! Our free, four-part webinar series will help you quickly detect, diagnose, and resolve network issues before network performance declines. Register once to enroll in all four parts that are scheduled for September 7, 14, 21,
7zip upgraded to its latest version 19.00 in DC agents
Greetings. 7zip has been updated from 18.01 to 19.00 in Desktop Central's agents. 7zip had declared few vulnerabilities in their previous version and has patched them in their latest version 19.00. Following this, we too have updated our agents with the
[Webinar alert] Upgrade to data-driven IT management with Analytics Plus 5.0
We recently launched Analytics Plus version 5000 with a bevy of interesting features and integrations. Join us for a free webinar to learn more about these new features and how you can leverage them to upgrade to data-driven IT management. Some of the
LIVE WEBINAR | Boost endpoint protection through AI-driven analytics
Hello all, We're conducting a free online seminar highlighting the benefits of the Analytics Plus integration in Desktop Central. In this one-hour session, you'll learn to get the most out of this integration and enhance Desktop Central's ability to fortify
Privilege escalation zero-day vulnerability actively exploited in Razer Synapse
Hello everyone, A zero-day vulnerability in Razer Synapse tracked as CWE-264 - Permissions, Privileges, and Access Controls, is being actively exploited in the wild. This is a privilege escalation vulnerability and allows a local attacker to gain administrative
Privilege escalation zero-day vulnerability actively exploited in Razer Synapse
Hello everyone, A zero-day vulnerability in Razer Synapse tracked as CWE-264 - Permissions, Privileges, and Access Controls, is being actively exploited in the wild. This is a privilege escalation vulnerability and allows a local attacker to gain administrative
Privilege escalation zero-day vulnerability actively exploited in Razer Synapse
Hello everyone, A zero-day vulnerability in Razer Synapse tracked as CWE-264 - Permissions, Privileges, and Access Controls, is being actively exploited in the wild. This is a privilege escalation vulnerability and allows a local attacker to gain administrative
[Tips & Tricks] Operational level agreement(OLA)
Ever wondered about how to manage the agreement on delivery of services between each internal support groups of an organization? In service desk plus, post the build 11107, we have introduced the feature "Operational Level Agreements" "OLA" which provides the internal measurable metrics among the support groups that will work in tandem with the SLA of the respective services promised by the service provider to the customer. Why do we need OLA? The OLA's are generally configured to align the activities
Microsoft fixes several high severity vulnerabilities in Edge for business 92.0.902.78 update
Hello everyone, Microsoft Edge for business has been updated to 92.0.902.78 for Windows, macOS, and Linux. This update comes with fixes for 9 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
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