[Virtual MeetUp] Learn why you should enable Advanced Analytics for your ServiceDesk Plus
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 12th session of Virtual meetup, which is scheduled for 18th November 2021, registrations are open now. Kindly pick a suitable time zone and register today.
Microsoft Edge for Chromium business updated to 95.0.1020.40, fixes several high-severity security vulnerabilities
Hello everyone, Microsoft Edge for Chromium business has been updated to 95.0.1020.40 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft Edge for Chromium business updated to 95.0.1020.40, fixes several high-severity security vulnerabilities
Hello everyone, Microsoft Edge for Chromium business has been updated to 95.0.1020.40 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft Edge for Chromium business updated to 95.0.1020.40, fixes several high-severity security vulnerabilities
Hello everyone, Microsoft Edge for Chromium business has been updated to 95.0.1020.40 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Google fixes 2 zero-days along with several high-severity security vulnerabilities in Chrome 95.0.4638.69 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.69 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. Google has disclosed that it is aware of exploits for 2 of these vulnerabilities CVE-2021-38000 and CVE-2021-38003.
Google fixes 2 zero-days along with several high-severity security vulnerabilities in Chrome 95.0.4638.69 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.69 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. Google has disclosed that it is aware of exploits for 2 of these vulnerabilities CVE-2021-38000 and CVE-2021-38003.
Google fixes 2 zero-days along with several high-severity security vulnerabilities in Chrome 95.0.4638.69 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.69 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. Google has disclosed that it is aware of exploits for 2 of these vulnerabilities CVE-2021-38000
[ForYourInformation -57] An Introduction to Flexible Column Layout for Request and Release templates
As you may know, the request template can be customized using different fonts, font sizes, font colors, background colors, and label orientation. Further templates can be customized at three levels: Template, Section, and Field. In this article, we will
Fix released for a vulnerability in ManageEngine ADAudit Plus
An unauthorized arbitrary file write vulnerability (CVE-2021-42847) in ManageEngine ADAudit Plus, has been addressed recently. This post explains the vulnerability and the steps to fix it. What is the issue? The vulnerability in ADAudit Plus lets
[What's Cooking] New Features and Enhancements expected to be released with the upcoming 12000 Version of ServiceDesk Plus
Dear Users, We are happy to inform you all that the following features and enhancements are expected to be released with the 12000 version of ServiceDesk Plus. Release Module: ServiceDesk Plus now supports Release Management in the IT help desk. Release
Desktop Central Free training (Nov & Dec 2021)
[FREE TRAINING SERIES] Join us on our 6-part training series from November 3, 2021 to December 15, 2021 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered:
[RESOLVED] Live status and on-demand notification failure for US data center | EMS Cloud
Hello all, There has been a connection drop in live status and device on-demand notification (DMS) in US Data Center. As a result, there may be a mismatch in the agent live status. This partial outage has affected the users of the following products:
RecoveryManager Plus rolls out Build 6043
We are glad to release the latest version of RecoveryManager Plus build 6043. New feature: Smart card authentication: RecoveryManager Plus now allows administrators and technicians to login to the application using smart cards, PKI, or certificates. Security
ManageEngine recognized as a Customers' Choice in 2021 Gartner Peer Insights 'Voice of Customer Report' : Application Performance Monitoring
We are thrilled to announce that ManageEngine has been named Customers' Choice in 2021 Gartner Peer Insights 'Voice of Customer Report' : Application Performance Monitoring for
[Virtual MeetUp] Free Training on New Features Released in Version 11.3 - Part 2
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 11th session of Virtual meetup, which is scheduled for 21st October 2021, registrations are open now. Kindly pick a suitable time zone and register today.
[Virtual MeetUp] Free Training on features released in version 11.1 :Part 2
We are excited to announce that the registrations are open for the next Virtual Meetup which will take place on Thursday, 18th February 2021. As a continuation of the last meetup, we will be having training and demonstrations on some of the major features
[Virtual Meetup] The Top 30+ New and Enhanced Features of ServiceDesk Plus : Part 1
Warmest thoughts and best wishes for a wonderful Christmas and a Happy New Year. Stay safe and healthy! We are glad to invite you all for our 2nd session of Virtual meetup, which is scheduled on 13th January 2021, registrations are open now. Kindly pick
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
[Virtual MeetUp] Free Training On ITAM - Part-2: Unified Agent in ServiceDesk Plus
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 9th session of Virtual meetup, which is scheduled for 19th August 2021, registrations are open now. Kindly pick a suitable time zone and register today.
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
[Virtual MeetUp] Free Training On IT Asset Management
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 8th session of Virtual meetup, which is scheduled for 15th July 2021, registrations are open now. Kindly pick a suitable time zone and register today.
SQL Cookbook for ServiceDesk Plus - Chapter 1 - SQL basics
SQL Basics: SELECT wo.WORKORDERID AS "Request ID",
wo.TITLE AS "Subject",
aau.FIRST_NAME AS "Requester",
ti.FIRST_NAME AS "Technician",
cd.CATEGORYNAME AS "Category",
std.STATUSNAME AS "Request Status" FROM WorkOrder wo
LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID
LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID
LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID
LEFT JOIN CategoryDefinition cd ON wos.CATEGORYID=cd.CATEGORYID
LEFT JOIN SDUser td
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
Important: Static IP Addresses for Mail Communication (Mail Fetching & Mail Sending) specific to US Data Center
Dear Customers, This announcement is regarding the IP whitelisting for those organizations using their mail server, configured in ServiceDesk Plus Cloud application for mail communication to & fro i.e Mail Fetching and Mail Sending to & from ServiceDesk Plus Cloud accessed through https://sdpondemand.manageengine.com/ i.e served from US data center. As part of improvements to the systems and infrastructure, we have introduced 4 new IP addresses to be whitelisted and we request our customers to make
Upgrade to the latest version of the Closed Network tool
Hello everyone, We have updated Vulnerability Manager Plus' Closed Network tool with a few fixes and enhancements. Please check out and download the latest Closed Network tool version here (Link available under the Download and Setup the tool section).
Upgrade to the latest version of the Closed Network tool
Hello everyone, We have updated Desktop Central's Closed Network tool with a few fixes and enhancements. Please check out and download the latest Closed Network tool version here (Link available under the Download and Setup the tool section). We
Please upgrade to the latest version of Secure Gateway Server
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update on this readme page.
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
[Online training] Analytics Plus virtual classroom training sessions for experts
Analytics Plus' virtual classroom training session for experts offers an in-depth understanding of Analytics Plus' features and reporting capabilities. During the session, we'll discuss advanced analytics concepts including building data models and preparing
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 94.0.992.47 update
Hello everyone, Microsoft Edge for business chromium has been updated to 94.0.992.47 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
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