API version upgraded from 1.3 to 1.4
Hello, everyone! This notification is in regard to the introduction of a new API version 1.4 in Desktop Central. For security reasons, we recommend all our users to migrate from 1.2/1.3 to the new version 1.4 at the earliest. The difference in structure
Latest Windows server updates causes spontaneous reboots and breaks Hyper-V
Hello everyone, Microsoft released the Windows Server 2012 R2 KB5009624, the Windows Server 2016 KB5009546, the Windows Server 2019 KB5009557 update, and the Windows Server 2022 KB5009555 update recently. But after installing these patches, IT admins
Masterclass 2022 - Episode 2: Delivering exceptional IT service experiences with ServiceDesk Plus Cloud (March 30)
Hi there, The ServiceDesk Plus Masterclass 2022 series is back with the second episode! In this session, we will discuss how you can deliver great IT customer service to your organization in a hybrid work environment with ServiceDesk Plus Cloud. Service
Important: 32-bit APM Installations support ends December 31, 2022
It is time to bid adieu to 32-bit APM installations! Applications Manager's 32-bit installations will reach their EOL on 31st December 2022. From April 1, 2022, you will not be able to download 32 bit installations from our website. (This includes EUM
[Announcement] Free OpManager Training series starting from April 5, 2022
Greetings from ManageEngine! Our free, four-part webinar series will help you optimize network performance and resolve emerging network faults seamlessly. Register to enroll in all four parts. Sessions are scheduled for April 5, 12, 19, and 26 in
ServiceDesk Plus 13000 Released !
Dear Users, We're happy to announce that ServiceDesk Plus version 13000 is now available. The latest version introduces behaviour changes , new features and several enhancements to further improve your experience with ServiceDesk Plus. Behaviour Changes
Google releases several security fixes in its Chrome 99.0.4844.74 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.74 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0971 Use after
Google releases several security fixes in its Chrome 99.0.4844.74 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.74 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0971 Use after
Google releases several security fixes in its Chrome 99.0.4844.74 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.74 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0971 Use after
[Webinar] ManageEngine and Samsung: Advancing Endpoint Management and Security in an Ever-changing World
Hello there, Greetings from ManageEngine! Hybrid work trends around the world have changed the way labor forces function. Employees across verticals now use a mix of devices, like smartphones, tablets, laptops and desktops, to get work done! This
How to fix the Windows AppX Installer Spoofing Vulnerability with Vulnerability Manager Plus*
*- This also applies to the Vulnerability Management add-on to Desktop Central. The Windows AppX Installer Spoofing Vulnerability (CVE-2021-43890) was released on December 14, 2021. The mitigation and workarounds for this vulnerability can be found
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
Mozilla fixes zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2
Hey everyone, Mozilla has released security updates to fix two zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2. Tracked as CVE-2022-26485 and CVE-2022-26486, Mozilla said, "We have had reports of attacks in the
Mozilla fixes zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2
Hey everyone, Mozilla has released security updates to fix two zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2. Tracked as CVE-2022-26485 and CVE-2022-26486, Mozilla said, "We have had reports of attacks in the
Mozilla fixes zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2
Hey everyone, Mozilla has released security updates to fix two zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2. Tracked as CVE-2022-26485 and CVE-2022-26486, Mozilla said, "We have had reports of attacks in the
Password Manager Pro new build 12004
Hi, Password Manager Pro 12004 has been released and is now available for download. This is a minor release that includes a set of customer reported issues. For more details, please see our Release Notes of this upgrade pack (build 12004). How to Upgrade
[Webinar] OpManager MSP launches NCM add-ons for enhanced client network and compliance management.
OpManager MSP has extended its Network configuration and management capabilities with the NCM add-on. With this feature, you can tackle clients' network configuration and compliance management woes with ease. Join the free webinar on 7th April and learn
[Tips & Tricks] How to effectively use mentions in ServiceDesk Plus
Hello folks, As you maybe aware that comments can be added to projects, milestones and tasks (Request,Problem,Change and Project). This allows project members to communicate with each other. In one of the recent versions, we brought in the "mention" feature that allows the project members to tag the technician to share any update, ideas and so on. This also allows the members to choose entity owners like "Project_Owner", Milestone_Owner and Task_Owner. These keywords populate only if the entity
Google releases several security fixes in its Chrome 99.0.4844.51 Stable Channel update.
Hello everyone, Chrome stable channel has been updated to 99.0.4844.51 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0789 Heap buffer
Google releases several security fixes in its Chrome 99.0.4844.51 Stable Channel update.
Hello everyone, Chrome stable channel has been updated to 99.0.4844.51 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0789 Heap buffer
Google releases several security fixes in its Chrome 99.0.4844.51 Stable Channel update.
Hello everyone, Chrome stable channel has been updated to 99.0.4844.51 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0789 Heap buffer
Extra Parameters in CMDB API Disabled
Dear Users, We would like to inform you that there will be restrictions on passing any extra parameters in CMDB API. Only the parameters (like TECHNICIAN_KEY, INPUT_DATA, format, OPERATION_NAME,PORTALID) mentioned in ServiceDesk Plus and Asset Explorer
Upcoming Asset Scan behavior changes in ServiceDesk Plus MSP
Dear Users Greetings for the day. We (ServiceDesk Plus MSP) are planning to release the 10.6 version (by End of Jan 22). We implemented a lot of features available between the SDP's 11.0 - 11.3 version in this MSP 10.6 release. Along with this release,
Servlet API and Lower versions Support Update
Dear User(s) Greetings for the day. We found a less number of customers are still using the old release build (i.e., less than 9400 Builds (version 9.4)) also using Servlet API's and MYSQL as DB. Please note, the support for all the above is already stopped and it is conveyed in different ways to users. The latest builds (versions - 10.5 and 10507 Build) have many features, bug fixes, and the application is tuned to provide better performance as well. Regarding APIs as all our enhancements are
End of Support for NTLM protocol
Dear users, We would like to inform that we'll be permanently removing support for NTLM protocol which is considered as an outdated protocol soon in ServiceDesk Plus MSP. End of support means that we will not fix bugs related to NTLM, thus, we strongly
[Free e-book] 5 reasons why your analytics initiatives are failing and how to fix them using AI
Gartner predicts that 80% of analytics initiatives will fail by 2022. Don't let your business initiatives be one of them. Download our e-book to learn how AI-driven analytics can put your organization on the fast track to success.
[Free e-book] 5 reasons why your analytics initiatives are failing and how to fix them using AI
Gartner predicts that 80% of analytics initiatives will fail by 2022. Don't let your business initiatives be one of them. Download our e-book to learn how AI-driven analytics can put your organization on the fast track to success.
[Online training] Analytics Plus free virtual training for beginners
Learn how to turn data into insights. Join us for a free training session and learn the basic steps to import data into Analytics Plus, create reports and dashboards, use built-in AI assistant, Zia, to get answers to questions, share and collaborate with
[Free training] Making IP and rogue device management hassle free!
Hey there! Tired of tackling never-ending spreadsheet rows and the security threats of rogue devices? Don't worry, we've got you covered! To help you easily manage IP addresses and tackle rogue devices, ManageEngine OpUtils is offering live, online
Windows KB5009543 and KB5009566 updates break L2TP VPN connections
Hello everyone, January Patch Tuesday updates are out and Windows administrators have been seeing issues with the Windows 10 KB5009543 and Windows 11 KB5009566 cumulative updates. These updates seemingly break L2TP VPN connections. The issue: Users who
NetFlow Analyzer Pitstop - Stopping support for 32 bit installations
Dear Users, Please be informed that 32 bit installations will no longer be available for ManageEngine NetFlow Analyzer. Support will be stopped for all 32 bit installations by September 30, 2022. We request all users with 32 bit builds to migrate to our
Upcoming 10.6 version release - Behavior changes and EOL Updates
Dear Users Greetings for the day. We (ServiceDesk Plus MSP) are planning to release the 10.6 version (by Jan 22). We implemented a lot of features available between the SDP's 11.0 - 11.3 version in this MSP 10.6 release. Along with this release, as mentioned
Free training online: Optimize firewall performance
Stay ahead with the Firewall Analyzer free training online, join our product expert and gain insight on the ways to optimize firewall performance. The given below is the training agenda. Perform in-depth impact analysis for a proposed new rule using the
Firewall Analyzer - Stopping support for 32 bit installations
Dear Users, Please be informed that 32 bit installations will no longer be available for ManageEngine Firewall Analyzer. Support will be stopped for all 32 bit installations by September 30,2022. We request all users with 32 bit builds to migrate to our
Multi-language pack is now supported in RMM Central
Greetings from ManageEngine! ManageEngine's Remote Monitoring and Management software just got better! RMM Central can now be localized in 8 other non-English languages. The current list of supported languages include: German Spanish French Italian
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