Masterclass 2022, Season 2 - Episode 5: Explore the latest features in ServiceDesk Plus Cloud (December 14)

Masterclass 2022, Season 2 - Episode 5: Explore the latest features in ServiceDesk Plus Cloud (December 14)

Dear Customers,


The fifth and final episode of the Masterclass series 2022 is just around the corner! In this episode, we'll get hands-on with the brand-new features and capabilities of ServiceDesk Plus Cloud released in the past six months. We'll cover how to refine IT service delivery by implementing timers for requests and changes, using the Sandbox, displaying announcement banners, and other advancements.

 

In this session, we'll explore the following in detail:

  • Seeing how timers work in triggers for requests and change workflows 

  • Automating change workflows with tasks, custom functions, and webhooks

  • Testing configurations before deploying them to the production environment using the Sandbox

  • Communicating with organization-wide stakeholders using announcement banners

  • Quantifying resource requirements, structuring approvals, and more to deliver services

  • Other enhancements to problems, projects, changes, and releases

 

Interact with our product experts in a dedicated Q&A session after the webinar to get your questions answered.

 

Date: Wednesday, Dec. 14, 2022

Times: 11am GMT | CST | PST and 3pm AEDT

Duration: 60 minutes

 

CTA: Save your spot now

 

If you have any questions, please write to us at hello@servicedeskplus.com. We're happy to help you.

 

Stay safe!

Regards,

The ServiceDesk Plus Cloud team

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