launch application at login and also on every refresh
Is there a way within desktop central to launch a configuration at login and also have desktop Central re-launch that application everytime it does it's refresh? Regards Everton.
Problems with Internet Explorer not showing up in Inventory
We've been running Desktop Central 8 (80354) for about three days, and I just noticed that our Inventory - Software (and Inventory Reports) are no longer showing Internet Explorer on nearly all of our Win 7 (x64) workstations. This includes IE v9, IE v10, and IE v11 (all x64). Under Patch Mgmt, IE is still showing up as installed on workstations, so this only seems to be impacting the Inventory area. We applied hotfix 80348 over the weekend and then hotfix 80354 on Monday morning, so it might be
Query report for logon period
hello i need a query report for user by computer to show the period of time it has been logged on on daily basis example: user X computer X logon time 000000 logoff time 00000 period in hours i'm working on a workgroup
Need to remove Malware Bytes from many company computers
I have been working with DesktopCentral for a few months now. I am trying to automate removal of MalwareBytes from my company's computers using a custom configuration / script. I have tried all the scripts I could find via a Google search with no luck. Sample failed scripts: 1) "C:\Program Files (x86)\Malwarebytes Anti-malware\unins000.exe" /S 2) \\SERVER XXXX\d:\DesktopCentral\SoftwareRepository\mbam-clean-2.0.2.0.exe 3) Run \\SERVER XXXX\d:\DesktopCentral\SoftwareRepository\mbam-clean-2.0.2.0.exe
Can a program be installed or uninstalled from DesktopCentral client computer connected via public internet?
I am able to push Windows operating system patches, but not other program installs / uninstalls, onto my company's computers working remotely (using public internet instead of secure company network). Does anyone know why this is the case? What might I be doing wrong?
Patch Management - Desktop Central vs Windows Updates
Good morning, I have recently deployed IE 11 on a few test PCs. When I run a patch scan from Desktop Central on these new installs, I don't see the same patches listed as when I run a local Windows update: The two patches I'm concerned with are the ones pertaining to IE 11: Cumulative Security Update for Internet Explorer for Windows 7 for x64-based System (KB2929437) Date published: 04/7/2014 Cumulative Security Update for Internet Explorer for Windows 7 for x64-based System (KB2962872) Date published
Change user login account
Hi, Currently the system only allow one technician. May i know how can i add new user login and delete the old one?
remove lync 2010 then isntall lync 2013
Since lync 2010 doesn't uninstall when you install lync 2013 how can one get it to install using DC?
MDM iOS enterprise application creation and distribution.
I have an enterprise iOS app which I have successfully created and pushed out to the app catalog on the iPhone. I used th procedure described to retrieve the BundleID and application icons. When I attempt to install the application, the following error displays on the iPhone: Unable to Download App. "Launcher_global" could not be downloaded at this time. I have successfully deployed an app store application to the phone. Any assistance appreciated.
Can Desktop Central track down a PC/laptop? or wipe out the content of the machine
Can Desktop Central track down a PC/laptop? or wipe out the content of the machine.
Upgrade from DTC 8 to 9
We are currently using DTC 8 and I applied all of the patches through build 90046. When log into Desktop Central after the upgrade it still shows that I am on the original build as well as still on version 8. As of now it says I am still on build 80260. This is a screenshot of the applied patches. What am I doing wrong? This is the first time I have had to upgrade this software.
License Management between Desktop Central and ServiceDesk Plus
I have IT360 with both Desktop Central and Service Desk Plus. Where should I maintain software license management? Are the software licensing components integrated between the two products? Great SMS package!
Matlab Software Deployment
I am trying to deploy software to my network computers. I have successfully deployed other software using an msi, but I am having trouble getting Matlab to deploy correctly. So to install matlab silently, I need to do this: setup.exe -inputFile C:\temp\my_installer_input.txt where the txt file contains the answers to prompts during install, how the install should go (interactive, automated or silent), etc So when I set up the package in Desktop Central, I use the following: \\DBSRVR\Share\Matlab_2012b\Matlab2012b\bin\win64\setup.exe
Prohibited software list help
I had once configured a certain software to be on the prohibited list and as such, removed automatically. We changed our mind and will now allow this software, but even though I have removed it from the prohibited list, it's still being removed within 30 seconds of being installed. I emptied the prohibited list, added that one software back and excluded it. Tried stopping and restarting the service from the ManageEngine server, but it continues to remove this application. The application is OpenOffice
Deploying Snagit 11 with License Key integrated
Hello, How would I deploy Snagit 11 with the License key already in the install? I am unsure of what i need to do... thanks ------ Aaron Johnson Fleetpride IT Services Analyst
Deleted objects in Active Directory and DC
Hi, I need some clarification on what happens in DC when an object such as a computer is deleted from Active Directory. There doesn't appear to be a function, as in SDP, where we can mark a PC as being decommissioned so I am assuming the computer will need to be deleted from the SOM. Does the computer remain in DC after deleting from Active Directory? If so is there a report of some sort I can pull showing the machines which are no longer in Active Directory but in DC?
Agent Settings for Remote computers
At the moment when you configure the Agent settings for Desktop Central, it asks you to configure the IP address only. For laptops, which are frequently outside the firewalls, I would like to have the Desktop Central Agent be able to continue to connect to the server so that they can use it to submit tickets with screen shots without having to log in to VPN. Am I missing something configureable or would this be a wish list item?
Question
IT Security is asking me to look into a potential solution that will block all unathorized mobile devices to be pluged in (thoruhg USB) on any desktops that are on our network. Can MDM help us accomplish this? We have users with mobile devices thjat are issues and we want those to be authorized devices but we want to prevent people from plugging in personal mobile devices that have not beeen authorized to work pc's.
Software Distribution for Google Apps Sync for Outlook
Hi, I have been trying to get Google Apps Sync to install on a remote computer via desktop central using the template package, but I keep running into this issue. I have also tried setting up my own package, but with the same results. I have also attached the install log file of the install. I cannot find where the error is. Thanks!
Remote Control Issues
Hi All, Please help as I'm starting to get really annoyed with the Remote Control facility in Desktop Central. On connecting to machines, sometimes my mouse or keyboard will not work, so even though I can see the remote screen I can't select or type anything to it. Even pressing the CTRL+ALT+DEL button will at times not work. I've tried using Chrome and IE, both the ActiveX or java plugin options, but to no avail. Am I doing something wrong and has anyone else experienced similar issues? thanks
Terminal Server performance ideas?
I tried installing this on a few terminal servers (Windows 2003) and it caused major slowdowns. Has anyone else used DesktopCentral on TS? What about terminal servers with Windows Server 2008? Is that better?
last reboot
Is it possible or would you consider including the last reboot (date/time) in the scanned information from a workstation/server?
MDM Execution status - Failed
Hi I am trying to set up Desktop Central v9, MDM I have created and published a simple windows phone 8.1 policy, and associated it to the windows phone corporate group. It does not apply to my test windows 8.1 phone, and the execution status says failed, and the comment says 404 : Name I cannot see what that error is and how to fix it. Can anyone help? Thanks
Java deployment - "Error occurred while downloading the required files."
I have deployed Java 7 Update 65 (32-bit) to 239 machines in our organization. There are 150 successful and only 5 failed which doesn't concern me to much at this point. There are 32 machines that are in retry status and the majority of these machines show message " Error Occurred while downloading the required files." I have seen this message on a few other deployments as well and I am not sure if the problem is from the Desktop Central Server or the Distribution Server. Has anyone run into this
Inventory summary not up to date
Hi, I have noticed an issue over the last few days that the inventory summary will not update. I click generate summary, and it says it is successful. Unfortunately, after refreshing the error is still there. Computers still have old software in their inventory. It appears to update newly added software.
Custom Static User Group not shown in list of available target groups?
Hello, We have DC8 and I've created a Custom Static Group of users successfully and it shows in the list of Custom Groups in the Admin area where I created it, but when I am modifying my configuration and attempting to target this group and select domain\custom group\browse, my Custom Static User Group does NOT show in the list for me to select. I have done this successfully at least once, but have tried several other times and have not been able to get my Custom Group to show in the available list
Where is download for 90044?
Today I was told to download hotfix 90044 for Desktop Central, but the download page only shows 90033. Where does one get 90044? Larry
Be able to set the package installation order for a configuration
When creating a configuration with multiple packages it would be great if you could set the package installation order. Some applications require additional installs of addons and bit so setting the order would be great. Another example is we use a configuration for setting up new computers, the configuration contains the packages for all of the software that will be installed on the computer but some things need to be install before other things.
Adobe Reader 11.0.0.7 in Spanish
Is there a way to obtain a package in Spanish such as Adobe Reader 11.0.0.7 or is there a way to create the template package in Spanish? We have some end users that primarily speak Spanish and I am in need of updating their adobe. I have no problems with the English version. I have been trying to figure out how to set this up but I am not having any luck. Any help would be greatly Appreciated.
How do I determine the offending application that won't download
Hello, I believe my web filter is preventing me from downloading some updates. Is there a way I can tell which application is being blocked? I'm getting the "Draft - Download Failed" error." Any help is greatly appreciated.
Some basic options have disappeared from the control panel.
Hi, Since we have installed DesktopCentral MSP v. 9.0.0 with Build No.:90043, we realized that some options have disappeared from the control panel. First, logging with the customer admin user, there are no button to remove computers from the list. This option only appears with the admin user. Also, there aren't option to create dynamic groups neither the option to create a new configuration. Are there any patch to solve this or which solution? Thanks!!!
set multiple home page in desktopcentral
Hi, I want to set multiple home page for my users in domain with IE, Chrome and firefox. Could you please tell me how can I do it? Best regards,
Computers are all selected by Default in Tools>Remote Shutdown
We use the Restart Now feature to restart specific PCs. Recently, all the PCs in our system are automatically checked when opening the Remote Shutdown windows. Happens in all browsers (IE, FF and Chrome). This selection crosses pages and it appears ALL PCS are selected. Is this some admin setting somewhere that we changed and can change back? We need the default action to be UNSELECTED. See example screenshot in attachment. Mike Mike Gerst
Hardware Inventory
Hello Sir/Madam, while fetching the inventory details we are not able to get the Monitor serial number Details. we can fetch some of the details like monitor size & model but not the Serial Number. Kindly suggest the solution. Thanks, Govind Biradar
To direct view remote desktop without clicking connect and view computer
Hello, Is the any simple way to view desktop remotely without clicking on to connect and then view desktop?
Persistent IE Configuration
Hi there, We have a couple of configurations for collections which set an IE homepage for users, a proxy, and depending on where they sit in AD also either prevents or allows them to turn the proxy off. Recently we changed our sharepoint which is what the homepage is set to. The old url set through configuration pointed to http://sharepoint2008 and the new url is http://sharepoint2013 The old configuration was modified to reflect the change and redeployed. Worked fine at the time, but then within
More granular privileges
At first glance, the following does not appear to be possible in the version I have installed, but I could be missing something. I currently have version 8.0.0, Build No. 80234 I am trying to limit more the ability of a user in DC to manage patches. For instance, I would like to create a User-defined role which allows only the following: Install Patch/Service Pack On Demand ScanningWhen I create a role, I can only define whether that role has Read or Write permissions to a module. Is it possible
Desktop central direct view desktop without clicking connect?
How to View remote desktop without clicking on connect button or by sending command line to connect or any setting available for always connected mode?
Can you add support for Webex
WebEx updates a huge pain! Any plans to support updating WebEx?
Software Deployment doesn't invoke Windows Restart Manager
We have an application that integrates with Windows Restart Manager (our client PCs are Windows 7 machines) to allow automatic shutdown and restart of the running application (and not the entire computer) when updates are installed. The installer is MSI-based and we usually install it with the command line "VVC_patient.msi /quiet /l log.txt" which correctly triggers Restart Manager to shut down the application and restart it (the new version) afterwards, completely silent and with no "files in use"
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