Desktop Central agent "Apply configuration" Question

Desktop Central agent "Apply configuration" Question

Why will the desktop agent on users computers not reapply configurations when "Apply configurations" is clicked?  For instance I have a shortcut configuration that puts certain shortcuts on peoples desktops.  If a user would accidentally delete one of these shortcuts I could tell them to right click on the agent on the task bar and click "Apply configuration" and they would appear in a few seconds.  Now they will not show up at all unless I go into the console and "Deploy" the configuration.  Then I can use the "Apply configuration" from the agent and the shortcuts will appear.  Is this by design or am I missing something?  Thank you in advance.  I am using Desktop Central 9 build 90045 with the Agent version 9.0.45.W.

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