Inventory\Software not updating...
I just realized recently that my Inventory\Software list is not updating properly. I have several clients that are registering older software even though they are running the latest version. Is there a way to correct this? Is this a DB issue? Should I try reinstalling the clients on those PCs?
Windows Defender patch management
Hello, is it possible to manage windows defender patches in windows 8.1 from central desktop 9 . Thanks
MS14-066
I have seen , from view lastest patches , the appear, but from view All Patches only appear Patch to Windows not servers. View All Patch View Last Patch It is possible that the cause is I haven`t downloaded ??
Pre-Deployment Activities - Kill Windows Defender Running Process
Trying to better understand the Pre-Deployment Activities. Deploying our TrendMicro OfficeScan to systems lacking the agent we have discovered Windows likes to enable Windows Defender when our Typical solution is not installed. Windows Defender also apparently prevents installations of Trend. So we would like to utilize the Kill & Proceed before software deployment feature. Condition: Check Running Process Process Name*: What would be a feasible Process name? "Windows Defender"? "WinDefend"
User not appearing in User Logon History reports
Hi, We have a user that isn't showing in our Logon history or Logged on Users reports, even though when on the Computers section of Inventory it clearly shows his user account being logged in on his machine. Is there any way of resolving this? Could we force his Desktop Central Agent to upload his logs? Many thanks for your help!
Problem while starting server system halted
Hello, Kindly find below the error I experience when starting Desktop Central Server. Please assist
Incorrect download on your "Download Service Packs" page...
Page: http://www.manageengine.com/products/desktop-central/service-packs.html Section: Migrate from Build 80201, 80202, ......, 80364 to Build 90003 Incorrect download: "Upgrade Pack" http://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/p18pk325dl9d6uj31no1bv11ibe0/ManageEngine_Desktop_Central_8_0_SP-3_03.ppm Details: Link downloads the incorrect version of DC. Link downloads v8 when it should download v90003.
Java - Ready to execute
Hello everyone! I'm having problems with deploying Java to our company computers. We need of two Java versions, one is installed on D drive, one is installed on C drive. Newer version is installed first on C drive, then later older is installed on D drive. Problem is that, when we deploy Java to C drive, it sits and waits with "Ready to execute" status, but it is installing (Java first creates directory, installs some files in that directory, then at the end it cleans up that directory, registry
Join/Unjoin Computer
Program locks up when it successfully connects. Here is what the log file shows: Nov 12 13:20:10: 724: ************************************************************************************************* Nov 12 13:20:10: 724: Entered into Logfile Nov 12 13:20:10: 724: ************************************************************************************************* Nov 12 13:20:10: 724: COM library successfully initialized Nov 12 13:20:10: 724: security successfully initialized Nov 12 13:20:10: 724:
Automatic Patch Tasks
Hello, Could you confirm the following please: I’ve created an automatic patch deployment task which will scan for and deploy updates to computers every Wednesday at 10AM. I’ve configured the execution settings to retry twice on failed attempts, once on start-up and the other during refresh. Am I right to assume that should a computer be offline during the next scheduled run time (i.e. Wednesday at 10 AM), according to the execution settings, it will still apply the task the moment it next communicates
Critical updates
My probleme is that since the two lateste update 99% of my parc is always in the High vurnarability section. I am not sure what to do. i beleive that it has started with the third party critical updates. please help.
dcpatchmgmt.log have grown to over 6GB on some client comptuers
the dcpatchmgmt.log files have grown so large that it is causing some clients to become unresponsive using all of the Disk activity trying to read this large log file during deployments. patches never get installed and user machines are so slow they can't even read their email in outlook. this has caused us to have to shut off desktop central until we can find a solution.
Blocking Websites with Desktop Cental
Is there a way to block websites with Desktop Central? I have been reading through some documentation but have not been able to find anything. Thank You.
Wake from hibernation
We have a handful of machines that we use connected to large monitors as presentation/digital signage stations that we would like to be able to have hibernate and turn back on as a scheduled task. For example I want them to hibernate at 6PM on Monday through Friday then wake up at 6AM Monday through Friday. What is the best way to accomplish this? Will the devices need to be connected to the LAN via hard wire or can they be wireless? Thank in advance for your help.
SSL 3
Does anyone have a solution to use DC to turn off SSL 3 on the computer? I know this is a per user option. I would like to see who has it set to on and the ability to turn it off. Mark
New false positive for patch 15630/15631 (MS14-030) on Win 7 SP1 32/64-bit
Has anyone else noticed in the past few days that a Windows 7 patch released back in June 2014 is showing up as a false positive on some or all workstations: Patch 15630 / 15631 (MS14-030) Security update for RDP vulnerabilities Out of 180 Win 7 (32-bit and 64-bit) workstations, approximately 125 are affected at my site. This was occurring on build 90066 and is still occurring on build 90075 (applied Saturday morning) and with the latest Vulnerability DB update. Thanks.
PC computer name changed to "VM-"<computer name> and DC Automatic removal question
Re-installation of DC on a PC results in DC reporting the PC as : "VM-"<computer name>. I have been testing uninstalling/reinstalling the DC Agent and changing workgroup names via DC. We do not have AD available for these PCs. I have not worked out the exact sequence of steps required to repeat this renaming but I have seen it several times. I relate it to DC not always tracking a workgroup name change, duplicate creation of computer entries in DC (one for each of 2 workgroups for the PC), using
Desktop Central keep identify patch's although they were installed
Hi, Using DC latest edition. One of the PC's running Windows 8.1 Pro. After system patch scan, I get 33 patch's missing, although they were already installed. Then I get " Unknown Error. Code : -21...", when I try to create a patch configuration install. I even delete the computer and ununstall the agent and install back, but same thing. I thing that a month ago, I had to reset the windows update in this PC, not sure. anyway, I didn't find any way to solve this issue. -Roei
Desktop Central Migration
We have recently migrated our centralised Desktop Central Server to another server and this is now configured and working. However we are looking at transferring our 6000+ clients to this as well, they all use individual remote offices however is there an automated way to complete this without having to uninstall/reinstall the agent on each machine. We have amending the serverinfo with the registry on individual clients but we haven't had any success with this and additionally we have tried to
Recommended java version?
Good morning, I started having an issue with java.exe pegging my ManageEngine server on which Desktop Central and ADAudit Plus are installed. Desktop Central has build 90066, the last update I did a few weeks ago. Without warning or any changes to the server OS (virtualized Win2008), or the applications, java.exe started running at 100% CPU utilization. I have already sent in a request for assistance to support who are currently reviewing the log files from the server. My question is, what version
Default Template Download Location
How do I change the default download location for templates? I was hoping it would change when I added a network repository location. I'm not seeing it in the options.
.MSP software package
Hi I have an update package i need to apply across or domain for a 3rd party piece of software we are using but i cannot get this update to work. It appears to just stay at the ready to execute state. This is the syntax i am using. I have set this up as an .exe package as per the guide. msiexec /update \\myserver\DTC Packages\Therefore 2014\Patch\TheClient.msp Would someone be able to assist? Many Thanks Liam
Root Certificate Updates for Windows 7 x64
In Patch Management, I can see the availability of Root Certificate Updates for Windows XP, but not for any other OSes. We (our IT Security Team) have Windows Updates blocked at the PC (I should actually say, "At the firewall") and without these Root Certificate Updates, everyone that gets a new PC is getting the very annoying Certificate Error with HTTPS web sites. I've spent quite some time trying to figure out the error, then I realized that I should check whether the certificate provided was
A way to see which missing patches have been deployed?
Hi I regularly go into the Highly Vulnerable list and apply patches by machine. When I have a lot of systems outstanding it is very hard to keep track of which ones I have done. The configurations view doesn't show which machines each config has been applied to. Can the machines that a configuration is applied to be added as an optional column in the configurations view? Or is there another way to tell which machines I've already applied patches to? Right now I just end up re-applying them. Rob
Windows detected as MAC
Hi One of the computers on my net (Windows 7), when doing a patch scan, and clicking on it to install the missing patches, DC incorrectly clasifies it as MAC, and opens the "Install MAC patch" https://localhost:8383/patchdep.do?actionToCall=deployPatch&configName=PATCH_INSTALL&configType=Computer&resourceID=303&isApproveMissingPatch=false Of course, patching process cannot be completed. Why is DC recognising badly the OS? How can I fix it? Thank you
KB3010060
The last week i received this message. "Microsoft has encountered a serious vulnerability that could allow remote code execution and would affect all versions of Microsoft Windows , except Windows Server 2003 through Microsoft PowerPoint files manipulated ." https://support.microsoft.com/kb/3010060 CVE - 2014-6352" I´m updated Vulnerability DB Last Update Time : oct 27,2014 12:30:51 PM but the patch is not available yet in desktop Central.... Is expected to have it soon ?? I do not understand
How to manual force the patch installation remotely?
I am new to Desktop Central. This is a test environment with one Windows 2012 R2 server where Desktop Central installed and one Windows 7 Pro x64 workstation. Yes, the agent is installed on the workstation. Workstation has 1 patch missing. I downloaded and deployed with Desktop Central Patch Management. The manual deployment was successfully but the patch does not seem to download to the workstation. In screenshot, it shows 'Ready to Execute' and 'Yet to Apply'. What did I miss and how do I execute
Report on specific file in C:\Users subdirectories
Hello there, I'm after a simple way to search for a specific .txt file in the subdirectories of C:\Users on all our computers. It could be residing in any of the subdirectories in a user's profile, i.e. C:\Users\Frank\Desktop, or C:\Users\Barry\Downloads etc. Thanks in advance.
Configuration Status Report
Is it possible to schedule a report that contains the success rate of a deployed configuration?
Desktop Central Integration with Asset Explorer
Hi, With reference to your website you have an integration between Desktop Central and Asset Explorer I can´t find any documentation about this on your webpage or in the manual. What exactly is the integration? http://www.manageengine.com/products/desktop-central/help-desk-integration.html#Asset-Explorer-Integration // Erik T Inuit AB
Desktop Central - Unable to start the service
Hi, I have noticed that my Desktop Central service is unable to start since 13th October. I had applied version build #90067 earlier this month and it was working after that. So not sure what is going wrong here. Could you please help me to figure out this issue? Thanks, Ranjith
Bulk Enrollment of mobile devices
Hi, I know I can bulk 'enroll' devices on the MDM but I would like to know a bit more about the process. To give some background... I have 125 Samsung android devices that I need to enroll which are going into the field as a data collection tool. They will not be used by staff from my organisation (initially they will be used by nurses in correction institutions), and they can be repurposed to be used for lots of different things (mainly data collection or display). We want to use the MDM
Shared Network Printing configuration issue.
We setup this software on a server BIOPDF.com. We shared printing software and have tested successfully. If the shared printer is added manually as a user, the printer installs fine and works. If I try to add the printer with Desktop Central via configuration shared network printer it does not show up. Desktop Central states the printer was installed successfully, but the printer does not show up on the client machine ( in control panel devices and printers ) and does not show up as a printer
List of supported patches for October 2014
Can we have a list of all this month's Patch Tuesday supported patches in DTC please? Thanks, Dean
Setting the domain as default on the login screen
Hi When we launch Desktop Central and get the login screen how do you set the domain (which is in the drop down box) as the default setting rather than having to change it each time we log in from Local Authentication to our Domain. Thanks Allan
Need to apply 'Sandworm' patch via Desktop Central
Note that the specific concern regarding 'Sandworm' is not longer applicable. The Microsoft patch MS14-060 is now available in the Desktop Central portal. However, the question regarding the manual download of patches for DTC deployment is still a question. The steps described here did not seem to work - p://www.manageengine.com/products/desktop-central/patch-management-how-to.html#patch-management-how-to4 Has anyone had success in manually downloading patches and deploying through DTC? Thanks.
How we can delete the duplicate entries from desktop central.
I want to delete a hostname from my asset list.
Terminal Services RemoteApp
I am attempting to deploy a TS RemoteApp that I have created. Manually installing the RemoteApp works properly -- creating both a desktop shortcut and a program group as I defined in the RemoteApp configuration. When I try to push this RemoteApp, Desktop Central reports it as being successfully installed, however, #1) I never see the installation dialog window that pops up when manually installing (I'm not doing a silent install), #2) neither the desktop shortcut nor the program group gets created,
WOL "Not Applicable" status
Hi We try to send "Wake Up" to machines at different subnets. Some have status "Not applicable" No more details. How to find why? Dmitry
Can't select OUs when creating a Software Deployment configuration...
Hi, DC v90067 on Win2K8 R2. Running the console locally on the DC server. When I try to select an "Organizational Unit" under "Define Target" the "Resource Browser" window appears but I am unable to search and list any AD OUs. I know the AD scheduled synchronisations are working OK because I can see the AD OUs when in SoM as well as all the AD OU reports showing plenty of AD information. Could this be an issue with a "Free Edition" of DC that has had a purchased license applied, because I know the
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