help importing CSV file (asset import wizard)
I have a CSV file with just server names. The file is formatted is such: server1,server2,server3,server4 When I load the CSV file, I'm required to use the drop-down menu to pick a column for workstation name and model. First - I thought CSV files don't have columns...they are just text (left to right) separated by a comma. So, how can I have a header for workstation name and model?? What special format should I put this CSV file in?? when I tried: server1,dell,server2,dell - and I was able to
dcappcontrol.exe crashes
We're working on pushing out the desktop agent to all of our computers. I've got one XP box that keeps throwing errors. dcappcontrol.exe - Unable to Locate Component This application has failed to start because framedyn.dll was not found. Re-installing the application may fix this problem. I've tried removing and reinstalling the application. I've also tried the fix listed in Microsoft's KB 319114. Neither has resolved my issues. What other steps can I take to try to resolve this issue? https://support.microsoft.com/en-us/kb/319114
Desktop Central VS Desktop Central MSP
Hello, What are the differences between desktop central and the msp version? Thanks in advance
Blank reports (console and sent by mail)
Hello, Desktop Central with remote MS SQL, everything is OK (AD sync, agent deployment, inventory report, patch management...) but I don't have reports in console, I can configure schedule reports but are sent without data (header and footer OK). I have tried with Internet Explorer and Firefox and have same problem. Any ideas? Thanks, Jose.
Update for Windows 7 (KB3095649)
This update applies to: Article ID: 3095649 - Last Review: 10/20/2015 17:30:00 - Revision: 1.0 Applies toWindows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows RT 8.1 So why is Windows 7 showing it as a missing patch? I have read the MS Acticle, https://support.microsoft.com/en-us/kb/3095649. No reference to Windows 7.
DC Shortcut, "Icon File"
We are trying to learn how to use the "Icon File" feature of the Configuration / shortcut creation. Our customer is requiring a specific icon to be displayed on shortcut creation. The help documentation indicates to "browse and choose" an icon file, but this is not possible. How can we use this "Icon File" field to upload and display a specific icon for the newly created shortcut?
DCConfiguration File Operation (Upload) via HTTP fails with error
During a "File Folder Operation", copy, in a configuration/collection we get error "Error while copying files : The process is not in background processing mode." We have tried multiple paths and with and without ZIP with the same message. We cannot get HTTP to upload a very tiny file to the PC via this collection. I have uploaded/sent the client logs referencing this forum post.
MYSQL database filling up hard drive
We are having an issue with Desktop Central filling up the D: drive. After investigating, we found that the ibdata1 file is 30.5 GB and growing. Is there a way to either trim this database down, or slow down it's growth? We have patch management and AD reporting turned on. Thanks, Dave
Cannot add Powershell script to the repository
I am trying to add a powershell script to the repository with the .ps1 extension which it says is supported. In the add script to repository menu the only boxes I get are script name and description. When I try to browse to the network share, it will not see the script. If i try to manual add the FQDN, it says it is not a valid script name, "\\SERVER\Scripts\Autodesk Inventor2014-64.ps1" Thanks, -Ben
Java 8-65 upgrade error
Hello, I'm getting an error " The system cannot find the specified file". Any thoughts! Thanks, Zahid
Change port 8383 to 443
Hello We would like to change https port 8383 to default port 433 What's the procedure? We have 4 more Remote Distribution servers. Dmitry
Package deploy issue.
I created a software deploy package to install a simple .exe application. The deploy did complete successfully but the configuration status still says "ready to execute". I verified the program was installed on the destination computer. How can I fix this? I need to see the status so I can monitor the push to over a 1000 computers. I have made other packages that install and report back correctly.
Windows Backup / File History monitoring
With Desktop Central is there anyway to make sure things like File History and/or automated backups/images are running on user machines?
Shadow Remote User ?
Desktop Central 9 - Build 91085 - "Ability to Shadow Remote User has been introduced." How to use this and I'm not sure that I understand this ability. Can anyone explain this?
Java i586 patch not applicable to 64-bit OSes
My users use 32-bit browsers (Internet Explorer and Firefox) on their Windows 7 Pro 64-bit operating systems. The patch named "jre-8u65-windows-i586.exe" (Bulletin ID TU-053) returns that it is not applicable to this OS. My users need the 32-bit Java patch for their 32-bit browsers. Is there a way to override the applicability to an OS?
Different Domains
So I've set up a test Desktop Central server in my DMZ. Question. I'm not allowed to have traffic requests from inside the DMZ to the inside Lan and the Domains are different. IE. When logging into a server in the DMZ I would log in with bwhitson@XXXXXDMZ.COM When logging into a server not in the DMZ I would use bwhitson@XXXXX.COM Does anyone know of a way to pull user and computer information from the inside DC to the DMZ machine?
On the MDM Location Data screen highlight if the device has not signed it's location in a long time
Hi, The new Location Data view you recently added to MDM is great however it would be great if devices that that had not synced their location in a long period of time were highlighted. For example in the screenshot below I have two Apple devices, one last shared its location 2 mins ago and the over was over 30 days ago. You can click on them to get the data but something like changing the background colour of the icon would be good. Thanks
Custom Report - Installed patches
Hi Can you provide appropriate query? We need report - list of installed patches with filters (Remote Office/machine, Date) For example: PCNAME, PATCHID, DATEapply, (maybe Status) PCNAME, PATCHID, DATEapply, (maybe Status) ..... PCNAME, PATCHID, DATEapply, (maybe Status) Dmitry
Slow response when deploying software
Once I have updated Desktop Central to the latest Build, do I have to do anything with the client machines? When I ran the Scan Systems option under Patch Management, it found the client was out of date on all the machines, but has since updated them automatically. The reason for the question is I have tried pushing software out to a couple of machines since the upgrade and whereas before it would be near enough instant (using Deploy Immediately) it seems to stay on 'Status: Ready to Execute' even
Custom Groups crashed after License-renewal and upgrade
Applying new License File to DC with upgrading to 500 Computers crashed the handling of Custom Groups. If i'm going to manage Custom Groups /admin/customgroups and select a Group to view, DC initially shows all Group Members and the correct count of them. Exporting this to PDF generates a Document stating "No Computers managed". Even if click on a ColumnHeading to sort the shown GroupMembers, the list disappears and i get the message "No Computers managed". Going to /inventory/computers and selecting
Patch Management Exclusions showing as Failed.
I have updated my automatic patch deployment jobs to run separately for my remote office sites. I have noticed for the last week that my exclusions are showing as failures. I exclude the servers and update those manually at least for now.Why do they show as failed instead of not applicable. Ed
Roaming Users
Trying to get our external laptop users hooked in. I've got Desktop Central set-up in the manner below. Could someone tell me what settings I need to change in order to get this done? Because of the nature of our business I cannot allow direct access to the Central Server from the internet. The traffic has to go through the DMZ and I cannot place the Central server in the DMZ due to network routing requirements. I can see traffic into the DMZ from the Internet but I get no notification that the system
Custom Query
I realize that there is a report that will show you the current machines and what drives are networked. I'm needing a SQL query that will generate a report of network drives and a time stamp of when they were connected and disconnected. Thanks, b
What does your deployment policy look like?
I am in my third round of testing and figuring out how to make use of Desktop Central for Patch Management (MS and Third Party). I'm interested in hearing what you have done as far as creating a reasonable deployment policy for your users, as I'm having trouble choosing the when and how! I'd like to just have one and communicate how it works to my users, but will of course have multiples if it cannot be avoided. I am in a 9-5 office environment and computers may or may not be turned on overnight.
Forcing Mac Agent to contact server
Is there any way to initiate communications to either the distribution server or the primary server, using the command line on a Mac? Recently we ran into an issue where we needed to push something out via DesktopCentral immediately (remote script to update a standardized password), and saw that many of the computers are online, but were never pushed the script. Incidentally we noticed that the computers were listed in the incorrect Remote Office, which we've usually seen automatically updated
Patch Tuesday
When should i be seeing patches available in the patch DataBase? In EST please. it just seems that the patches released by MS dont show up in our DB until mid morning on the Wed after after Patch Tue. We try to be as close to bleeding edge as possible for our dev environment and are having some issues with our timing. thanks!!
Java 8u65 not available
Java 8u65 is not available in Desktop Central yet. What is the reason for this delay? This is a critical security update which was released more than 24 hours ago. I was under the impression Desktop Central makes critical security updates available within 24 hours? Thanks, Stefan
License Service Desk Plus between License Desktop central is deffirence !!!!!
I have a plan to install Desktop Central intergrate with Service Desk Plus create 2 new servers that wiil be run Desktop Central and other run Service Desk Plus I will need 2 Licenes Key : one for Desktop Central ,and one other for Service Desk Plus Is that right ?
Symantec AV definitions date?
Has anyone ben able to pull the AV definitions date from SEP?
No default to 'Define Target'
Can we have the 'Define Target' field default to say 'select' and not an existing target as it's caused a couple of issues here with things being deployed to the incorrect location because it wasn't changed. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
pc outside of network failed to scan due to Error says distribution server not reachable
Computer is not being scanned during scheduled scan. Error says distribution server not reachable. This computer location is outside our network and it is in default remote office group that is set for direct communication. computer also was not patched during scheduled deployment.
Question about deployment policies
There is this setting in deployment policies: Download Patches/Software during subsequent Refresh Cycle How this should work? When I configure this with software deployment it it never downloads anything before the actual deployment starts.
Procedure to Uninstall MDM Andriod Client?
What is the procedure to uninstall the MDM client from an Android phone? The user put in a wrong port during the install and the device is not enrolling. Reinstall doesn't work. I'd like to totally uninstall the client and start fresh.
Can an air gap desktop computer be made that can withstand attack by high end hackers
My first time here thank you for the opertunity. please I'm up against some very powerful hacking to my laptops I've lost 3 now I don't know how they do it . I, protecting evidence and have if backed up but it's getting very hard to work with it on my laptops. I've removed wi fit cards from my laptops and they still get in and I'm not connected to my Ethernet . I've heard that a desktop can be more secure from intruders I want an air gap deck top I'll build if to scratch with out a wi fix card of
Edit Multiple Configurations
Hi, I Would like to edit multiple configurations at one time. For example: I have Adobe Flash Player 19 ActiveX 19.0.0.185 used in the configuration "basic laptop" and the configuration "presentation PC" When Adobe releases a new Adobe version i would like to change all configurations which includes Adobe Flash Player 19 ActiveX 19.0.0.185 and replace it with the newer version. I would like to hear if this is already possible or can be added to the software. Kind Regards, Jordi van Oosterbosch
Patch Tuesday Office Update Error
I am seeing a lot of machines report failure for Patch ID 102090 MSWU-1587 Remarks OfficeUpdateError:Patch already installed. Also the same problem with Patch ID 102091 Bulletin ID MSWU -1587 Remarks OfficeUpdateError:No product installed for the contained patch. I thought if the patch didn't apply then it would not try to install or if it was already installed it would not try to install. Has anyone else experienced the same problem? Ed
Best Practices Question
First background on my set up. I'm the sole Desktop Admin for a company with right at 800 Machines. 9 out 10 of those are Desktops. Little over 200 reside in my local building. The rest are spread across the country. I have two larger sites with about 300 machines each that both have their own Distribution Server. So Question: How should I group these machines together? How many should be in a single scan, download, and deploy task? Here's why I ask. When running a single machine through the update
Configuration error
Hi, I'm trying to deploy a simple configuration - one that has worked before - just with different targets. It's a basic file copy configuration copying about 4 files. It is saying failed - error while copying files: the process is not in background processing mode. Any ideas as I haven't seen this one before? Thanks Eddy
Environment Variable
I'm trying to get Desktop Central to set a User Path Environment Variable based on the current log on server. IE Variable = LogonServer Value = CURRENTDOMAINCONTROLLER Where CURRENTDOMAINCONTROLLER is equal to the Domain Controller that last processes their log on request. Does anyone know how I might go about getting this done? Thanks, b
Agent connection history
Hi, Anybody knows how to find out from the desktop central server the history of agents disconnections. I am trying to find out when the agent disconnected from server (basically for how long it had been disconnected). Thanks, Roy
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