Patch ID : 22986
Is anyone else having issues with patch 22986? All the machines report as needing it when I go to push it out it says it installs yet desktop central still states its needed. The link to MS goes to a missing page: https://support.microsoft.com/en-gb/help/16
SAML for Desktop Central
I know this is supported for Service Desk Plus. Are there any plans to bring this to Desktop Central, this would be really beneficial for how we are looking to architect our deployment in AWS. Thanks.
New Install on Server
I did my evalution of the trial product on my local computer. Now when licensed and on the Server, I do not see the 25 computers that have the manageEngine agent from the Trial version. Do I need to go in onto each computer and remove the trial agent and let the Server install take it from there? Is there a way to remove or change the agent using DC on those 25 computers ? I'm thinking there is, I just need a nudge!!
Fast growth of Desktop Central directory
Hi team we have a problem with our DesktopCentral installation: the directory "sdp-inv-data" is growing 5GB a week. We had to increase the disk size a few times already. - Is this a normal behavior? - What is the purpose of this directory? Our version is 10.0.85 Can you please advise? Thank you
Interesting Command Line for dcupload.exe
I have a question about what is going on when the following happens on the endpoint, and why is there an AVI file being uploaded? What is this all about? Example command line I am seeing on endpoints: dcupload.exe UploadFile "308698" "/fileupload?&action=rds_file_upload&customerId=1&resourceId=3001&computerName=D-COMPUTER-HP&connectionId=308698" "C:\Program Files (x86)\DesktopCentral_Agent\rds\videos\D-COMPUTER-HP-308698.avi" "262144" "1"
Windows XP Patch Deployment Fails
I am hoping someone can help me. After my most recent patch to 10.0.91, I can't seem to deploy patches to any of my Windows XP machines. I have no problem sending patches to my Windows 7 machines, only with the XP machines. In the console it sits at ready to execute indefinitely and if I drill into the execution status it sits at yet to apply. After I deploy the patches I want, if I go to that target XP machine, there is an error message on the screen as follows: dcconfig.exe - Entry Point Not
Deployment Target filtration is not working Properly
Hi Team, I have a custom dynamic group(TestGroup) which contains computers from 10Local/Remote offices. Now I have a requirement to copy some content to computers from 3 remote offices and those computers also belong to the TestGroup. Please let us know how to do it. I have tried the below steps but did not work. 1st: Selected the 3 Remote Offices 2nd. Selected the dynamic group (TestGroup). Ideally, it should work as per logic but it is not working. Any help here is much appreciated. Thank You
How do I change automated reports' "Regards, Desktop Central MSP Team" signature?
Under Reports > Schedule Reports, I have a weekly report that sends PDFs to clients and has a short message in the e-mail. However, at the end of the e-mail it says: "Regards, Desktop Central MSP Team." Is there any way I can change this to something else, or delete it entirely?
Automatic Patch Deployment reporting
Is there a report that I can run that will show my inventory but would also show what Automatic Patch Deployments each device is within?
Custom query request
Hi Team, I need a custom query for a specific application installed on any computer belongs to multiple remote offices. Thank You Regards Rakesh Mohapatra
Possibility of moving database to AWS RDS
Hi Folks, Is it possible to migrate Desktop central DB from an MSSQL server to an AWS RDS instance? http://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/CHAP_SQLServer.html#SQLServer.Concepts.General.InstanceClasses Thank You Regards Rakesh
Desktop Central in AWS
I was curious if anyone has moved their Desktop Central infrastructure over to AWS or deployed it in AWS from the start. Any drawbacks? We are exploring due to the HA it can provide, but hesitant due to the cost that my be associated because of the large amounts of data it transfers. Any info would be appreciated. Thanks!
open MDF file
I'm trying to access .mdf file (a sql server database) without having SQL Server installed on the machine (neither MSDE). It can be done from any programming language (like C#)? Is there anyone who knows how can I do it? Or does a native library that can access the .mdf file exist? Thank to anyone who can help me...
Custom Computer report based on Creation date
I want to run a report to show me all pc added to the active directory within a certain date range. I can run the recently created computer report and see the pc's based on creation date. But I want to use this information but also show me current logged in user and Device manufacture as well as Device model and Device Type. When I go to create a custom report I do not see an option for creation date as the criteria to search by. Is there a way to show computer hardware information and current
DC able to do backing up Drivers
Last weekend I had to format my PC, but y forgot backing up my drivers. Then I had an IDEA, DC should have the backup. Regards
Hitting major snag applying latest patch to desktop central.
This will be the first time trying to apply a patch to desktop central with the failover service enabled. If you stop the service on the main server and try to apply the update you will get an error that the failover service needs to be stopped. If you stop the failover service you will get an error saying that the failover service needs to be reachable to apply the update. After finding this out, our primary server will not start anymore. running off the failover now. I tried reaching out to support
problem with .111 build
problem with .111 build is you CANNOT manually update, just returns you to same screen. so auto updates APPEAR to work but no way to follow process like before to verify. also mentioned here https://forums.manageengine.com/topic/patch-sync-failed-5-8-2017
Enable and update Windows Defender
Our company needs to temporarily use windows defender. Is there a way to enable defender and then update it through desktop central?
Scheduled WoL/Shutdown - Dynamic Groups?
I do not have the option to apply scheduled shutdown/WoL jobs to dynamic groups. Only static groups. Is this an issue for me or by design? the impact of this is that we have to manually add computers to the scheduled WoL/Shutdown jobs as they join the network, this is a real pain with hundreds of PC's.
Patch Sync Failed!
Patch Sync Failed! Your Patch Database is not up-to date. To synchronize your Patch Database, contact support with server logs. this is from 2 systems in 2 different states, seems to fail on Syncing security updates section CORRECTION it immediately fails when it gets to checking for new updates both systems in both states do this last vulnerability update was 8-4-2017
Patch Sync Failed!
Your Patch Database is not up-to date. To synchronize your Patch Database, contact support with server logs. #242436
Windows 10 Delta patches
Hi I dont see any delta patches for August 2017 in particular this one for Windows 10 2017-08 Delta Update for Windows 10 Version 1607 for x64-based Systems (KB4034658) Thanks Andy
DC Patch update not syncing with Server Store
Hi, I have Desktop Central Build No:92038 where I used to deploy Windows and Software updates through DC console to our workstations and Servers, and everything was fine till April 2017 but since then all of sudden patches are not being synchronized with Desktop Central whereas Data Store has all updated patches till today are present. Any idea please what went wrong??
Has anyone been able to use the new System Manager features?
We have upgraded to DC 10 and are excited to use Remote Command Line and Remote Event Viewer, but neither of these tools are working for any computer in our network. The event viewer does not load, and the command prompt accepts a command but then stalls. Do we need to open any additional ports for these features? Thanks
System Vulnerability Report for Servers
I am looking to build a custom report similar to the vulnerability report to include the graph but I would like to have it filters to show only items that begin with Windows Server for the operating system. If the report is a SQL query I can put it in Analytics and generate the graphs that way.
patch 22973 "SQL2014 SP2 GDR Update" keeps want to install even though our SQL is higher version
why DC keeps pushing patch that is not meant for the version of SQL2014.. when manually installing we are getting notification that our version is patched. "The SQL Server patch package is part of a general distribution release (GDR). This package cannot be applied since this SQL Server feature has already been patched. To continue, you must install higher version of the SQL Server Patch.
Changing notification port
After changing the Notification Server Port ( Admin > Server Settings ) how do I update the agents to use the new port? Running the agent troubleshooter shows that it is still using the default port (8027)? I'm trying to change the port because DirectAccess reserves 6000-40000 and I think it is interfering with the connection.
Inventory Reports - by AD Security Group
Hi - I am wondering if there is a way to run a computer/laptop inventory report based on a specific Active Directory Security Group. Thanks
Win10 patching strange logic
Hi I have some investigation and see very strange logic... 1. I see machines still needs replaced patch (it's not required if I run Windows Update): 2017-05 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4023680) patch replaced by: Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4022715) Information from MS site: http://www.catalog.update.microsoft.com/Search.aspx?q=KB4022715 2. Question from same URL - There are Delta Update for Windows
"MDM" for laptops and desktops
We use Desktop Central, and Desktop Central MSP, but I recall there being no geolocation or remote wipe capabilities for laptops or desktops. MDM does offer this, but it is only for tablets and phones. So my question is - is there a geolocation and remote wipe feature for laptops or desktops? If not, is there a plan to add such a feature in the future? In the mean time, does anyone else have any recommendations for a sort of MDM solution for laptops and desktops that will work alongside (directly
Launch Apps from Self Service Portal
It would be nice if users could launch apps from the Self Service Portal. The button could Install (then Run) if required, or Run if already installed. In the package page, there could also then be a Launch tab as well as Installation and Uninstallation.
Inconsistent in License Key for Software Excel 2010
Hi Support, We already been informed that license key for Microsoft Products are encrypted into only the last key provided in the system. But we encountered another problem with Microsoft 2010 product, take example Excel 2010. The license key provided by Desktop Central Agent in the SDP system are various with complete license key and also partial one (encrypted). Screenshot attached. Please help us which is the correct one, and how to make them uniform. Please respond to us ASAP as this is affecting
Either you haven't provided the silent switches or the silent switches are incorrect
Deploying MS Office 2013, received the message "Either you haven't provided the silent switches or the silent switches are incorrect" on 4 out of the 30 computers in the distribution. The other 26 installed the same package without a problem.
Optional "Critical" Updates??
Have a look at this Optional MS updates do not have the same granularity as security updates I want critical updates to be automatically deployed. I don't want to automatically deploy unrated optional updates. It would make the most sense to have each category of updates have the same granularity as "Security" updates. Does an optional "critical" update even make sense? Thanks!
How do I show all Users under System
How can I get all user profiles that exist on a computer listed somewhere in DC? The list under System only shows local accounts and whoever is currently logged on. I am trying to figure out how to get a list of all profiles on the machine. I though we used to be able to see that under the System tab. Thanks!
Join our NYC User Conference this September 12th and 13th!
Hi Folks, This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more. Register now. We'll give you a sneak peak of new products and features, and even look at our roadmaps for the future. On top of it all,
Desktop Central Chat and Remote Control Behaviour
Hi All, Has anyone experienced the chat tool and/or the remote control tool opening in new tabs rather than a new window? I would much prefer it to open in a new window. Many Thanks, Jake
Filters values are not in alphabetical order
When creating filters for patches (this is the only place ive tested so far) the value pull-down area when selected shows all the applications but are not in alphabetical order.. This makes it extremely difficult to find your application if you have thousands of applications.. Please advise..
Software NOT installed report on specific computers (dynamic groups)
I am attempting to verify if a group of computers does NOT have a specific application installed. I would like to accomplish this with a weekly report. I was able to find the report "Computers with/without a specific Software" but I do not see an option to use dynamic groups. Is there another way of accomplishing this that I am not seeing? Thanks, Brian
Cant uninstal software from Desktop Central 10
Hello, I am trying to uninstall some software from our computers but it gets stucked in "Uninstall initiated successfully" Im trying to uninstall from Inventory > Computers > Software tab > Uninstall icon http://prntscr.com/g6aajf I've checked the uninstall string its true. http://prntscr.com/g6ab89 But nothing happens. Any ideas? Thanks in advance. PS: sorry for bad english.
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