KB 4011730 breaks Word 2016.
Issue:
After installing the March 13, 2018,
update for Word 2016 (KB4011730), you may not be able to open or save Word documents.
This issue occurs only for those who receive Office 2016 updates using Windows Installer technology (MSI). If you have a Click-to-Run edition of Office, such as Office 365 Personal, you won't encounter this issue.
Workaround for this issue:
Microsoft is aware of this issue and working on a fix. In the meantime, you may be able to workaround this issue by installing the March 6, 2018, update for Office 2016 (KB4018295)
You can apply the workaround patch using Desktop Central:
1. Scan and identify machines that have the problematic update for Word installed KB4011730:
Patch ID and Description:
- 24161 - Security Update for Microsoft Word 2016 (KB4011730) 32-Bit Edition
- 24162 - Security Update for Microsoft Word 2016 (KB4011730) 64-Bit Edition
2. Deploy the workaround patch using Desktop Central:
Patch ID and Description:
- 105410 - Update for Microsoft Office 2016 (KB4018295) 32-Bit Edition
- 105411 - Update for Microsoft Office 2016 (KB4018295) 64-Bit Edition
