No computers can update
We receive the following error when trying to do a manual update: Loading c:\program files (x86)\DesktopCentral_Agent\\client-data\patch-resources\rocky-patch-scan-data.xml failed. We also receive this error (Problem while generating patch scan data)
dcpatchscan high CPU load
On some of our older pcs in my company we have detected that everytime dcpatchscan is running we have a very high CPU load 50%-80%. Is there a way to lower the scan rate? So that it runs once a day? I couldn't find an option to schedule the patch scan
Update KB4343900 is reported as missing but Windows Update says its installed
Hi, today morning I logged into dc and *all* our windows 7 machines were categorized as "highly vunerable" because dc reports windows update KB4343900 is missing. i've checked this on a few machines and it came out that the update in installed on that machines.
Java Patch (JRE 1.8.201): system cannot find the file specified
Latest java patch fails to install on all systems with error message: system cannot find the file specified. Any ideas? Thanks, Juergen
Firefox 58.0 - Wrong patch is deployed!
Just a heads-up, there seems to be an issue with the latest Firefox patches (patch ID 307006 and 307008). The 32-bit update points to the 64-bit location path and vice versa. So if you deploy/approve these patches, you will very likely end up with a mess. Patch ID 307006 (32-bit) deploys the 64-bit version http://download-installer.cdn.mozilla.net/pub/firefox/releases/58.0/win64/en-US/Firefox%20Setup%2058.0.exe Patch ID 307008 (64-bit) deploys the 32-bit version http://download-installer.cdn.mozilla.net/pub/firefox/releases/58.0/win32/en-US/Firefox%20Setup%2058.0.exe
Patch Summary Reports are not up-to-date! Scan Now
Having issues pulling new computer updates for any device. Getting this error: Patch Summary Reports are not up-to-date! Scan Now clicking Scan Now seems to run but when I refresh the page the same error message appears. Computers still have old software in their inventory. Any ideas?
UEMS failing to patch latest Chrome
Support, I'm getting this error on all systems when trying to patch to the latest Chrome release -- Download Success but checksum failed Error : 60000. This is for Google Chrome (x64) (146.0.7680.80) version.
Vulnerability Database Update Stuck
Our vulnerability database synchronizes every morning at 5AM EST. It usually only takes 15-30 minutes. It synched yesterday fine but today it is stuck on" Downloading and Syncing Windows Patch SQLs We have already opened a support ticket and uploaded
Decline Superseded Patch
I show a windows 10 server pack needs to be installed on one machine, service pack 1709. However the machine is already patched to 1803. Since the checkbox for the patch is greyed out as it is superseded, how can i decline the patch in hopes of desktop central not incorrectly reporting that it is still needed?
Error occured while processing the DownloadInstalledProductsXML
Hi, after updateten my test system from 10.1.2127.16.W to 10.1.2137.11.W patch scan isn't working anymore. Nothing else was changed. Only DC Update including the automatic agent update. Clients have this error in the logs: 22-02-07 APD
Since 10.1.2137.10 declined patches still visible under "Missing Patches"
Hi, with DC Update 10.1.2137.10 I still can see declined patches unter "Missing Patches" even if I use a filter to view only "Not Approved" patches. If i decline a patch under 10.1.2127.18 the declined patch where not visible in "Missing Patches" It doesn't
Desktop Central suddenly shows up 5 year old Patches ...
... that don't match as well. For more than 200 Systems! Installing those patches on a testsystem fails (See attached screenshot) For now, all systems are marked as highly vulnerable. So its not that easy to figure out the machines that are really highly vulnerable now. DC build is 10.0.236, restarted DC-Service, synced Patch database several times. Old patches remain after Patchscan of all Systems after syncing. Any Ideas?
No information on error: dc.db.agent.config.common.downloadxml failed
Is there any documentation on what this error means? I have a handful of machines with this stuck in a Retry in Progress loop. Google searches and searches here aren't returning anything.
Two new false positive detections in Patch Mgmt
Desktop Central 9 (build 90032) Just updated vulnerability DB overnight, and now our 148 Win 7 x64 workstations with MS Office 2010 (most x86 but some x64) are showing two false positive patch detections: 15272 MS14-017 Security Update for Microsoft Office 2010 (KB2863919) 32-Bit April 8, 2014 15274 MS14-017 Security Update for Microsoft Office 2010 (KB2863919) 64-Bit April 8, 2014 I've downloaded the patches through Desktop Central and attempted to install them to one of our workstations, but
Having issues with automated patch mgmt -
Hey. So we're trying to automate patching servers When testing we noticed after a server is done installing updates it reboots but then it does not check for updates again, DC only seems to do one wave of updates. We then created 2 deployment times on the same day 9AM-12PM and 4PM-8PM This time after rebooting it did the updates again but only with our 2nd deployment time however after everything was done, I logged in again and the server still had more pending updates. Is there a way configure DC
Has something changed with the Desktop Central Agent Service regarding patch mgmt? Our SentinelOne EDR is triggered by some updates
Anyone have this sort of trouble? Some windows updates or others are triggering our SentinelOne EDR software. Sometimes the Threat files are any of these, listed with the "Detecting Engine": Threat Details Detecting Engine 5beceb.rbf ['On-Write Static
Desktop Central continues to offer wrong patches for Windows 10 versions
I am in the process of patching our Windows 10 boxes for the July patch cycle. ALL Windows machines are running the Anniversary Update (v1607) here - yet DS continues to think that we need a v 1507 patch. What is the issue with Desktop Central not knowing what version of Windows it is targeting? I have a half dozen machines here that always need this hand holding - I would have thought the system would have figured out to correctly identify a Windows client OS version number by now. Any ideas? Bruce
Patch scan was stopped due to binary signature mismatch
The following Remark is coming up during patch scanning: Patch scan was stopped due to binary signature mismatch. Please check proxy settings or contact support. Not all of our systems show this and complete patch scanning successfully. The systems that
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3141092)
Hi, When applying the above update on some of our machines the following windows appears after rebooting We Have found an article from Microsoft that has the fix in it http://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/the-procedure-entry-point-httpishosthstsenabled/f7d39779-b32a-49b2-a3a3-27ecceffb883?page=1 Is Desktop Central working on why this patch got through with the issues it has?
Hotfix 90067 - Lists of Win patches not visible
Wonder if anyone else is seeing this new problem with Hotfix 90067: When I select Patch Mgmt tab, then either All Patches or Supported Patches, I can only see Mac patches. Windows patches aren't showing up in the lists anymore. They showed up fine up until last night, when I applied Hotfix 90067. I only have Windows 7/8.1 workstations, so Mac patches aren't very useful. I can't even think of a way to deploy missing Windows patches at this point, other than using Software Deployment. I've opened
Secure Gateway Download Requires a Version of Desktop Central Not available
Not sure if I'm missing something but we've had a problem with not being able to patch Roaming computers (over the internet) ever since we moved to the Forward Server, which I now believe is called Secure Gateway. After trying to spend some time troubleshooting the issue I decided to download the latest version of Security Gateway and reinstall it on the server dedicated to it in our DMZ. The latest version to download says it requires Desktop Central Version 10.0.391 and above (https://www.manageengine.com/products/desktop-central/forwarding-server-download.html)
Superseded Updates still showing as Missing Updates
I have 65 updates that have been Superseded, going all the way back to August of 2018, that are showing up as Missing Updates. Of these 65, one of them was declined back in September of last year, but is still on the missing lists. The check boxes to select these updates is grayed out and when you mouse over it, it tells you it was Superseded. Problem is, these updates seems to still be showing and counting against the environment. Since taking over my current position in this new company, i've
Java Updates Not Downloading Again....
This problem appears to have come up again. The links to the java updates lead to a page from Oracle that says a license agreement must be signed before download is permitted. So far the following two patch IDs are failing download. 301864 "Update for Java Runtime Environment (1.8.31)" 301866 "Update for Java Runtime Environment X64 (1.8.31)" We are on build 90108, and for a while the java patches were working. For whatever reasons, they suddenly quit in the last few weeks. A little bit about
Patch detection logic issue - MS14-059: Security update for ASP.NET MVC 2.0
Hi everyone Just a heads-up for everyone who uses Desktop Central as the main source for Windows Updates. The following 4 year old security patch is not detected by Desktop Central's patch detection logic: MS14-059: Description of the security update for ASP.NET MVC 2.0: October 14, 2014 https://support.microsoft.com/en-us/help/2993939/ms14-059-description-of-the-security-update-for-asp-net-mvc-2-0-octobe Patch ID 16314 The patch is definitely needed according to Microsoft Update and WSUS. I have
OS Upgrades 1803 -> 1809 Attempt to Apply Twice
Good Morning, After application of an OS upgrade via the "Feature Upgrade" packages, any deployments including the feature update for that machine attempt to apply again. I am not sure what is causing this behavior, but it looks like with the OS upgrade, ManageEngine does not remember that the deployment was applied, and attempts again. I have an example of a configuration with this behavior. Thank you!
check sum validation failed
hello, I got this error when downloading a patch Patch : 101894 successfully downloaded but check sum validation failed.Ensure that Proxy/Firewall configuration does not restrict downloads from the domain http://download.microsoft.com. this is the only patch that failed to download and I can get to the site with with out error
Automate Patch Deployment Fore reboot after XXXX minutes
Hi! I found an unpleasant surprise... DC is doing automatic patch installation for workstations in every monday after working hours. We have configured Fore Reboot after XXXX minutes - its working. But now I discovered... when user is logged in to computer over Remote Desktop Connection, then it will go force reboot immediately after patch installation - it does not wait XXXX mintues.
Bad Patch detection "Update for .NET Desktop Runtime (x64) (6.0.9)"
Hello, the patch detection for Patch ID 109417 Update for .NET Desktop Runtime (x64) (6.0.9) is incorrect. I have verified that all of our endpoints have the most recent update installed. I have also rebooted the affected endpoints and attempted to
Patch Inventory - OS Windows 8 Pro for Workstations (x64)
I'm having this problems for 2 weeks now, I can't push updates... I do have a ticket open ([## 2127150 ##] Patch Management - Windows 8 Pro for Workstations (x64)), unfortunately, I'm not getting anywhere... When trying to install updates: error "Downloading
MS April Patches not showing under Supported Patches
MS April Patches not showing under Supported Patches after numerous attempts to sync the database. This is the latest Patches available in the database. Is it just me or is someone else experiencing the same issue?
Update Rollup 24 For Exchange 2010 SP3 (KB4458321)
I do not see this one listed in patch management. You are also not detecting the KB4458321 as being installed. But you do list the superseded Update Rollup 23 For Exchange 2010 SP3 (KB4340733) and indicated that it is a missing patch. When in fact i have superseded RU23 and went straight to RU24. I am a large deployment on build 10.0.279. Last Successful Vulnerability DB Update : Oct 5, 2018 05:23 PM
Unknown Error. Code : -2145116137
On a Windows 2008 R2 server I am getting this error code. Please advise.
Problem while generating patch scan data.
Hello, First time poster. :) As of the 10th of Dec all of my agents are now reporting "Problem while generating patch scan data." I have tried manual scans from the console and from the client. Reinstall of the client did not work, rebooted the clients
NodeJS Updates not deployed
Hi, our environment contains 4 machines running NodeJS 10.x but DesktopCentral seems to not recognize NodeJS is installed on these systems because updates to NodeJS don't apear in missing patches view.
Security Update for .NET Framework not showed
We 'have 6 MS windows 2012 servers with any version of .net framework. Till last July we found any security update for any .net version listed into missing patches. Now even if Microsoft released new security update (MS16-091) on all server not .net fix is listed, while MS MBSA and Windows Update show it as required. I tried to force DB refresh, inventory and scan all systems but nothing changed. Do any one have same issue ?
Superseded patches still listed as missing after Desktop Central upgrade
We recently upgraded to version 10.0.347. Mainly due to a lot of bugs. However, we're still seeing updates that were superseded months ago listed in our missing patches list. Right now it's down to one last patch, 106372 MSWU-3134 2019-01 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4481031) This was superseded in Feb by MS19-FEB8. Granted it's only missing on 1 machine, but since it's been superseded for so long, it still counts against
11.4.2528.10 agent upgrades failing
since upgrading EC console to version 11.4.2528.10 ive got about 100 windows laptops out of 500 that are stuck failing to upgrade. message says uninstall the agent and reinstall. uninstall from the console does not work, fails to uninstall the agents.
Update Vulnerability DB - Issue with File Integrity
Receiving "File integrity verification failed. Invalid response received." error on attempting to check for updates... Trying to access https://patchdb.manageengine.com/dc-crs/crs-meta-data.xml.
Vulnerability Database Attempting Update from ManageEngine
My Endpoint Central is set up to run on an isolated (closed) network. I have the proxy set to (No Connection to Internet) but the server continues to attempt to reach out to ManageEngine. I import my UpdateDB folder, and run Update Now, and the database
Unapproved patches with dc in auto-approve mode?
Hi, today I got a strange phenomen: Patches for firefox (32 and 64 bit) are unapproved but testing mode is automatic so all patches should be automaticly approved. How can I approve these 2 patches?
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