Transfer Data Iphone after setup Mdm?
Any ideas on how to pass data from an iphone after having done the configuration and add the phone in the Mdm? I find that after adding them I cannot transfer the data from the old phone to the new one. On behalf of Manage Engine, is there any provision
MDM Disconnect / Remove from Computers
I'm looking for the correct way to disconnect the EC MDM profile from computers remotely. I see the deprovision option in MDM for a computer, but I don't want to remove any data just the MDM profile itself. Is there also a way to turn off MDM auto enrollment
Enrolling Macs
I have installed Endpoint Central on a couple of Macs and reset the enrollment with the root user, but one of the Macs has presented the user with this enrollment dialogue which they cannot get past. They are offsite. The Mac is in Apple Business Manager
Is Mobile Device Management needed to manage Windows laptops
We have no need to manage Android or iOS devices. But we have around 100 Windows laptops which are typically kept off-site for weeks at a time. Do we need to purchase Mobile Device Management Plus to manage these devices when they are off-site?
Printer Management in MDM
Hi team, is it possible to manage printers in Mobile Device Management for Android Devices? Thank you! BR Nico
MDM/Containerization
We.ve had Desktop Central for about a year now. I'm just now using the MDM feature and was wondering does Desktop Central MDM support Containerization? Thanks....Jonathan
ME MDM app Distribution for Windows Phones
Hi, I have about a hundred Windows mobile phones already enrolled of Desktop Central MDM. I am trying to now distribute the ME MDM app to them, I have created the AET certificate and downloaded and signed the ME MDM app. I want the distribution to be as silent as possible for the users, In the ME MDM App Distribution window, would selecting "Install Automatically" result in a silent install and not require any user intervention? Is there a way to distribute the App to a group of test devices first?
Restrict users from removing ME MDM App iPhones
Just upgraded to Build number: 42041. We would like to disable the ability for users to uninstall the ME MDM App on our company iPhones. Is there a option for this? Thanks, Josh
Disabling the ability to turn off Location Services on iPhones
Is there a way to disable the ability to turn off Location Services on iPhones? We would like to have our company iPhones location services always on and our employees not have the right to turn it off. Running Build Number: 92041
Prevent MDM Profile from being removed
We are configuring this for the first time. I saw a previous post that stated this could be done through an option in the Policies, but what was written in the post is not there to select. We are trying to prevent a mobile user from being able to 'unmanage' a device. The 'MDM Profile' from ZohoCorp goes on the device when it is enrolled and the 'App Catalog' application gets installed. This is done without a profile being added to the 'Default_IOS_Corporate' group. The user is able to go into
Bandwidth consumption in MDM for Endpoint Central
Hello everyone, I am wondering whether to activate MDM in Enpoint Central Cloud on Windows computers. Has anyone tried it? Is there a noticeable increase in bandwidth consumption? I am not clear about the benefits of activating it. Could you tell me about
New Mac device supervised but no MECM app
Hi, I have a device refresh of about 30 macbooks coming up. The devices are added to the MDM via Apple DEP but they are missing the MECM agent app. So I have mobile device management but no agent. The MDM agent is the only app that gets installed on my
No Applications Available in Managed Play Store
We are having a problem where devices that have been sat in staging, and are then assigned a profile and group with associated apps are not able to get any of our approved applications from the play store. We have a case open but aren't really getting
ManageEngine Endpoint Central: constant, high CPU usage
On my Macbook, I have constant high CPU usage from the ManageEngine Endpoint software. In my case, the problem is the "dcuserhandler" process, for which the Activity Monitor typically reports ~150% CPU usage. Options
Issue - Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format.
Hello, We are trying to setup SCEP profile to deploy user certificate on Android Mobile Device. We receive the following error: Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format. From
Specify specific phone number call appears to come from
Where do I set the phone number to appear on the recipient's caller id? This setting would affect what is in Settings>Phone>My number Instead of the clinician's phone number being displayed we want the call to appear to be coming from the Corporate Main
App is not removed from Managed Google Play store in the phone
Sometimes I removed the app in "App Repository" in the web client, then app is removed on the phone, but it still appear in the Play store of the phone and reinstalled automatically by itself. Please help how to fix this problem? I tried to sync Managed
"Stop system app" is not working?
Hi! I am using MDM for an Android Samsung Knox phone, I already restricted the option "Stop system app" in the Profile -> Restriction -> Application. But after it was deployed to the phone, when I checked, so many system apps still can press "Force stop"
Web content filter also filter Webview or only Web browser?
I am using ManageEngine MDM for Android. I can see a "web content filter" item in the Profile setup. I am wondering if all URLs blocked in this option also be blocked in Android System Webview or only on Chrome web browser? And if not, is there any way
MDM - How to backup and restore data, when devices are being Supervised
Hello, the instructions for backing up and restoring managed iPhones don't work for me. I think the instructions should be a bit more detailed. Who can help me? Link to manageengine how to
MDM - GSuite Directory sync failed
Hi Team. I have instance with connect GSuite account. I synced users from Google Workspace to MDM. Some time ago sync failed. I apologize that password for this account was changed but i cant type new password in MDM side (( How i can fix sync issue ?
Laptop MDM Enrollment
I am having issues enrolling laptops to MDM using the following steps: Enroll Windows Laptops, Desktops and Surface Pro tablets | ManageEngine Mobile Device Manager Plus. I keep getting Script time out errors. I am able to manually run it on the laptop(s)
Move device to another user
How do I move a device that is assigned to a user to a new user
Deploy WLAN settings to new / factory reset Android tablets
Hi, we have about 25 new Samsung tablets, which we want to manage with Endpoint MDM. Our plan is to use QR Code deployment. I made a template and the devices are setup with a few clicks, receive a new name and are attached to a specific group in MDM.
Domain Joined Windows Endpoint Complete Wipe
Hi, Just wondering the process for Complete Wipe for Windows Endpoint enrolled in MDM. When you run this on device it initiates Windows Reset and runs successfully. But it does not remove the device from the Endpoint Inventory or AD and just puts the
Require MDM on Phone for app access?
Is there a way to require the MDM before the apps added to the app catalog can be used, for iOS and Android? For example I can't go and sign into Microsoft Teams or Slack without the ME MDM installed on my phone. We don't use managed devices, BYOD.
iPhone Enrollment Setup Not Working
We recently setup the Manage Engine MDM in our on-prem Endpoint Central. iPhones we purchase from Verizon automatically get put in the Apple Business Manager, which is set to automatically sync to the MDM server. I have had one successful user get through
AFW on Corporate device ??
Hi team With the last update 2119.10 When I try to enroll a device with the MDM app, If I choose Corporate device, I'll get AFW profile on the smartphone.... There is a way to avoid the AFW profile on corporate device? and keep the AFW only for personal
MDM - Mobile Data Usage Management
Good morning, I have associated a Telecom Expense Mgmt policy to all my Android devices so we can get some reports on mobile data usage, after associating the profile correctly and scanning all my Android devices a couple of times, the data usage shows
Enroll laptop/surface pro issue with license
Hi, I am a consultant for a company that has purchased a license from ManageEngine. This license is "Security" edition and works correctly in all modules, but when we want to assign a Surface device to a user, it gives us a license error message if the
MEMDM notification on Windows 10
Is it possible to suppress these notifications on the Windows 10 desktop? I've been unable to find a setting in the Endpoint Central admin portal to remove them.
Mobile Device Manager Plus - Remote Wipe
Hi all I am having a query whether the remote wipe is Available in Mobile Device Manager Plus. If available means is it supported for a remote user using Windows 10 laptop ?. And the difference between Complete wipe and corporate wipe and they are applicable
Desktop Central MDM UDID
In the MDM for Desktop Central a UDID is pulled for each device even though UDID is unique to iOS devices. So for Windows/Android phones & tablets what does this field correspond to for those devices? For Android phones and tablets it is pulling a 16
About kiosk mode
Hello, We are very pleased to have kiosk mode and we are waiting new features about kiosk mode excitedly. My question is, How can i add an favorite url or built in apps to Kiosk mode main page ? Regards,
Disable installing unapproved apps but keeping system apps.
Hello, I am setting up a new profile for my company's Samsung devices, we want to control that nobody installs unapproved apps, only the ones we have distributed from the IT department, so we have created a profile with several Android restrictions. But
Asset Tagging profile' setting...
Good morning, I would like to know if when creating a profile for android devices there is a possibility to set the "Asset Tag information" setting so that it does not leave the device screen active all the time, when setting the "lock screen only" option
Unable to Deploy Beta version of app from Google play store
Hi Team, We are trying to deploy below app for testing purposes using MDM. We are unable to sync it with MDM app repository as it is in beta version. Is there way to deploy this app? Currently there is ticket open with ManageEngine for same. https:/
2 questions: Remote Control and Mobile Data restrictions
Hello, I'm in the process of testing out MDM+ and I've found two issues I can't figure out by myself. I have an Zebra Android device (non Samsung) that is enrolled with EMM Token (fully owned by organization). 1. When I open Remote Control feature I can
Application Distribution to Groups in MDM
My organization could be unique as we often are but I would find it incredibly helpful if when I added new applications to my catalog. With say the Header Recently added... This would save me a significant amount of time. Anyone else?
Profile Instillation Failed The SCEP server configuration is not supported
I updated ME and the Security Gateway server this weekend. This update is a complete disaster! I am now getting errors when connecting IOS Device. “Profile Installation Failed The SCEP server configuration is not supported”… We DO NOT have a SCEP server
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