Agent app 'ME MDM' will now be renamed to 'Self Service'
Hello everyone.
We are renaming the MDM agent app of Endpoint Central from 'ME MDM' to 'Self Service'. Starting June 15, 2026, the app will be automatically updated with the new name on all your end-user's mobile devices. The rollout will be phased across different regions. No action is required on your end.
This change applies only to the agent app installed on end-user's mobile devices. It does not affect the Endpoint Central server app used by administrators.Why the change?
The new name, Self Service, better represents the app’s purpose for end-users. By simplifying the name, we aim to help end-users:
Recognize the app’s purpose at a glance
Independently access apps, resources, and upload logs on their own.
Reduce dependency on IT team
What’s NOT changing?
No changes to features, functionality, or workflows
No impact on app catalog, resources, or configurations
If you’ve rebranded the agent app's name or the logo, your customizations will be retained and no change will happen.
Thank you for your continued support. If you have any questions, please reach out to endpointcentral-support@manageengine.comCheers,
Team Endpoint Central
Sticky Posts
Desktop Central supports Knox to secure Samsung devices in enterprise
We are pleased to announce the availability of MDM support for Samsung Knox. With this enhancement, you can now perform mobile device management operation without invading user's privacy. With features such as : Perform Security Commands for Container like: Lock & Unlock Reset Password Enforce container passcode Perform automatic container activation on the device Configure corporate email in the container Silently add, remove, update and restrict apps in the container Generate granular level detailedMobile Device Management support for Windows Phone avaliable!
We are pleased to announce the availability of MDM support for Windows Phone. You will now be able to manage your Windows phones with features such as: Profile Configuration Asset Tracking Security Management App Management and Much More To learn more visit: Windows MDM or Download a free trial to experience itFind your faulty corporate iPhone 5 devices in no time!
Recently, Apple launched an iPhone recall program for selected devices. According to a statement from Apple, some of the iPhone 5 devices that were sold between September 2012 and January 2013 may experience shorter battery life or may have to be charged frequently. If your enterprise iPhone 5 devices were purchased during this period and they experience battery issues, they can be replaced free of cost. Enterprises must replace these devices at the earliest. Otherwise, their productivityManage Samsung SAFE powered mobiles and tablets using Desktop Central - Webinar Registeration
With the worldwide boom in mobile devices, employees in enterprises of every size are increasingly using their smartphones and tablets for work-related tasks. In response, the Samsung SAFE (Samsung Approved For Enterprise) initiative ensures the safety of work-related data by enabling enterprise-class security and mobile device management for Samsung Galaxy devices. In our upcoming webinar, “Managing Samsung SAFE Devices with Desktop Central,” you’ll learn how ManageEngine Desktop Central has partnered
