Agenttrayicon.log
Is there any way to limit the size of the Agenttrayicon.log file? I have some PCs in my environment which have only 512MB of RAM and the log files have been growing to over 1G. This is only happening on computers that have Win2K and WinXP as the OS, I can't seem to find this log on our Windows 7 computers (as there is no longer a Local Settings\Temp folder location for this OS. Thank you.
password expire date
does desktop cnteeral have password expiry alert If so how to configure
"Erkennung interaktiver Software" message
That means "recognition of interactive software"; that messege comes when desktop central wants to install a program on a windows7 pc; so the installation is not really "quiet" Is there a possibility to turn off this message in windows? thx
Patch Error
Issues with PatchID 90000 - patch will fail and the Remarks state that there was a "Problem while downloading the patch from the server". If I manually download this patch from the Microsoft website (kb890830) and then re-scan the system, Desktop Central reports that the system is up to date.
"Perform this on" bug (Build: 70239)
Hello, bug in "Configure Scheduler Settings" Build: 70239 I create a auto deploy task, with the following settings: Perform this on: "Second" , "Saturday" on month "ALL" @ 05:00 PM After I create the task I see the following setting: Next run time: "Okt 15, 2011 05:00 PM" But "Okt 15" is not the Second Saturday in Oktober, it is "Okt 8" Same problem with the second Sunday ... All my task old task (with first Sunnday, first monday...) are wrong. This is a new bug. I upgrade from build: 70230 The calendar
Inventory editing
Hi, Is there any possibility that we could see a number of fields in the summary screen that are editable, e.g., a couple of customize able fields so that we can add our own information about the hardware. Thanks. Geoff.
Problem with feeding custom data for computers
Hi, Yesterday, I inserted custom data for computers with "Feed custom data for computers" tool, but today, I have saw that it didn't change in all the computers. Now, I have done the same and now it's all right. It is possible that the problem were the turned off computers. Shouldn't update this information when the computers are going to turned on? Or when we work with "Feed custom data for computers" does it only works with computers that are turned on? Regards,
move desk central to another server
How do I move the desk central to another server
uninstall torrent software
how do I configure deskcentral 7 to uninstall all torrents on desktops
uninstall torrent
How to configure desk central to uninstall torrent from network
Approve Status sometimes 'Not Approved'
Hi I am fairly new to using Desktop Central and I am seeing something that is potentially a bit odd. Our Desktop Central is set to automatically scan, download and apply updates, however a few machines seem to need updates which are marked as having an approve status of 'Not Approved' - what causes these to appear as not approved and why do they need to be pushed manually.
Continuous Redeployment of Configurations
I would like to set up continuous redeployment of configurations, but it seems that once a configuration has been executed, you have to modify it, then redeploy it. My end result is, I would like to deploy a shortcut to a certain group of users' desktops. If one of them should delete it, I would like for the shortcut to automatically reappear again. The same with software installs, if I have to reimage a computer, I would like to have all previously executed configurations redeploy automatically
Updating apache in Desktop Central
Hello, Seeing as Desktop Central runs using Apache, what would be the best way for me to update it to the newer release 2.2.20 or greater without breaking Desktop Central? The security team at my company wants me to bring the version of Apache up to version of 2.2.20 or later in order to address some security issues with older version of Apache. Failure to do so will result in the machine being blocked n the network. Any advice would greatly be appreciated. Gary
Documentation - Is there a printable version or a down loadable form
Is there a printable version of the documentation that can be printed. For me this makes it easier to make notes and work with the software while reading.
Script to uninstall Desktop Central Agents
Hello, Can I get the script to uninstall Desktop central client from a computer. Regards, Vijay
Anyone else having issues with Managing Licenses?
We've recently begun to try to do a software inventory and get away from keeping track of licenses by using paper and binders. As we began to enter what we have on paper into the system so we could scan the computers and compare we quickly realized that we were unable to modify the licenses we'd already entered. Is anyone else experiencing this issue or have done their own software inventory and can offer some advice/assistance?
Installing Software with many option field
Dear Support, for installing software that require any option filed, something like port used to, type of, database selection,connected to,etc.. could we make script for preinstallation OR Desktop Central Support for installing software with many option field??? BR, Rian
Remote Connection
Hello, guys. At much time we use your system – ServiceDesk Plus, version – 8.0.0. And all of it components work as well as we need. But a few time ago we have seen a problem with remote desktop connection in your program. When we want connect to any desktop in our office, we have been a message:common error with next operation. We wait while agent will install and then this error to be displayed. We try install agent from .exe file, but this method doesn't bring good results. Please help)
Event ID 1015 MsiInstaller Error
Although patches seem to be installing to clients I'm getting an Event Id 1015 MsiInstaller error in the event logs with the description "Failed to connect to server. Error: 0x800401F0" Any ideas why?
Some more options
Hello, we need some improvements in Desktop Central: 1. When I use "Custon Groups". The managed computers don't display in which group they are. I can only enter each group and find the server/s. 2. I need a report which deploymenttask are active on a managed computer. 3. On "Tools\Remote Shutdown" "Schedule Shutdown" the "Task name" is not complete visible. I only see the first 10 words. 4. When I use "Custom groups" to deploy patches (Auto patch management) and restart servers. Both system works
How to deploy Adobe AIR file?
My company uses an application for our vendors that is installed as an Adobe AIR file. We also install it on some in-house users for support purposes. Is there a way to package an AIR file so it can be deployed via Desktop Central, rather than manually installing it one at a time?
DC agent error
Hello Folk, I'm DC beginer.. I've started testing DC and deployed the agent on several winxp machines for a week.. We noticed on more and more workstations when IT admins logged in them with local amdin rights they receive error messages in popup window about dcagentservice.exe application error.. wrong memory address etc.. Although the DC agents are working fine on the affected machines.. it wouldn't be a big problem if only the admin users can see this message but from today 2 normal users have
Differences between reports and inventory
Clicking Inventory-> Software-> and look for office 2003 enterprise does not appear, but if you go to report -> report-user> software -> office 2003 enterprise looking if it appears. Its a bug ???
Assets not passing to Servicedesk
I have just set up servicedesk plus pro (30 day demo) and am slightly confused. I have configured the integration with desktop central but none of the assets I have already scanned are being passed across to servicedesk, Due to the fact I am probably being stupid, can someone put me out of my misery ?
ERROR dcconfig.exe 0x000019ff.
Hello. I`ve just reinstalled desktop central on my server 2003 SBS, because it crashed. After I did it on remote computers (with reinstalled DCAgent) error appears only two times after user log on and after user log off. Event log 1004 application error dcconfig.exe, version 0.0.0.0 dcconfig.exe, version 0.0.0.0, error address 0x000019ff. Thanks.
DC Service wont start after 70239 Update
I have just updated to 70239 but am now unable to start Desktop Central. Has anyone else seen this issue ?
Complete Port List
Hello, I'm looking for a complete list of TCP ports I need to have open on the CLIENT (not server) firewall when the agent is installed on the Local Network (not remote). The initial install goes though, but no communication is functioning afterwards. ie. An inventory scan generated from the Server Console times out. Configuration changes (patch installation) are never picked up. Separately, I am also looking for a complete TCP port list for my REMOTE CLIENT's (not server) firewall as well.
Fix for Agent side dcconfig pop-up - 70239
Hi All Greetings from Desktop Central Technical Support Team. We had reports of Agent side dcconfig.exe pop-up issues recorded in support. Further on investation, the development team has identified and fixed this. Please use the below link to download this Hotfix Download (70239) http://bonitas.zohocorp.com/7302998/desktopcentral/08Sep2011/ManageEngine_Desktop_Central_7_0_0_SP-2_39.ppm For instructions to install hotfix, please refer the following web site: http://manageengine.adventnet.com/products/desktop-central/service-packs.html#instructions
Differnece Between Desktop Central Enterprise and Desktop Central MSP.
Dear DC, Team, Great Job. I just want to know what is the difference between Desktop central Enterprise and MSP versions. Thanks.
KB2616676 (DigiNotar fix)
Hello, I just wanted to confirm that ManageEngine is working on getting KB2616676 available for deployment. It fixes the DigiNotar certificate issue. Thanks! http://support.microsoft.com/kb/2616676
Deployment of configuration after logging of, before shut down
What about configuration deployment after a user logs off, and before a computer is shut down? Examples: 1) Windows updates installation, 2) wpkg.org software deployment feature
Install SP 1 of office 2010
Hello, I test “Desktop centra”l in my office to deploy patch on ours system. I can install patch without problem. I can also install service pack of windows without problem. But, I can't install SP1 of office 2010. Every time I try to deploy it, I received a message that the patch is not valid for my computer. Could you help me to deploy it? Thanks in advance Julien Ithurbide
Patches pushed to computers, need report to reflect that.
Does anyone know of a report in DC7 where I can see what system received what patches on what date? Specifically I would like to see patches that were pushed out in the last day and to what systems they were installed. I poured through the logs to no avail and servers were patched when they should not have been, I need to have those boxes tested to verify proper operation..
Desktop Security Configuration not applying
Hello, I have two machines that auto login with their own user account. I created a security configuration in DC that is suppose to prohibit the users from altering, adding, deleting or editing items on the desktop. However, after having the agent apply the configuration manually and waiting for the 90 minute interval to refresh it seems the configuration has not applied. I set the config. to apply to those machines and those two users. I've added the DC agent as a security risk exception in Symantec
Desktop Central Hangs during Software Deployment Set up
Occaisonally during set up of a new or changing an existing deployment configuration, the Desktop Central site hangs, usually when either adding a package to the config, or when adding targets. Am running latest service pack and patches. Any assistance is appreciated.
Application deploy fails
Hi, When we try to install an application, for example Adobe Reader 9, if there is installed Adobe Reader X oin the destination computer, Desktop central warns that it's retrying the operation all the time and it doesn't install the requested program. I mean that if you try to install a program that is lower version than the other installed, the message is that is retrying and it warns an error with 12010 code. I hope you can help us! Regards!
Do Distribution Servers copy Network Share package for distribution at remote sites?
I am curious if the distribution servers would copy something like MS Office to itself for distribution to the remote clients? I would not want the remote cielnts trying to install the software from Main DC Server. If not... Only solution I see is setting up a Sofftware Library at each remote site and creating seperate packages for the same install, but with thier network paths for each remote site using the remote software library. Dave
WmiPrvSE high CPU usage after agent install
I've rolled out the Manageengine Desktop Agent (v7.2.30) to several clients now, and each one of them is experiencing high CPU usage for the process WmiPrvSE.exe after the first restart. They are all Windows 7 Pro clients, and the 32-bit versions are getting CPU usage in the range 50%+, while my 64-bit client is experiencing constant 5%+ usage. Neither machine showed this sort of behaviour before rolling the agent out. Does anyone have any ideas on how to resolve this (I've tried leaving the machines
Patch status 'Not Approved'
Why are some MS patches marked 'Not Approved' - this happens automatically, Is it becuase the application or need is not seen on the target client? What should I do with these 'Not Approved' patches ?
Configuration Remote Control Desktop Central
I have trouble connecting with customers remotely problems are: 1. Very slow connection, other tools will show faster at the refresh screen such as RDP, VNC, DameWare and others. Are Supposed buy me this tool because it gave me the same ease and much more. 2. I cannot type special characters in the remote connection. Buy me this tool for the security offered to customers to connect, centralized logging, request permission to enter by the users, etc.. But not being able to enter a password robust
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