Pop-up notification to users to close apps preventing patch install
When a patch deployment returns the error "Patch update delayed since application is used by another process." a pop-up is shown to the user. Telling them which open applications need to be closed for updates to proceed. This would resemble the pop-up
Desktop Central Needs Dark Mode
Hello, I'm hoping that I'm not the only one who has noticed the amount of eye strain from looking at these very bright dashboards. It would be very nice for Desktop Central to have a dark mode! Thank you, Jesse C.
How do I delete "custom services"?
I added a custom service to a configuration I created, but I cannot see where I can manage the custom service e.g. delete and edit them Where do I go to find them?
Move the Install button to the 1st column in the Self-Service Portal
Since the SSP isn't resizable, moving the Install button to the first column would make it much faster to install the applications. Our users sometimes hit the wrong button since the shading is so light on the rows.
Add Integration for JIRA Cloud
Currently, integrating Desktop Central with the cloud version of JIRA Service Desk is not supported. Since the on-prem version of JIRA is supported, I think it is essential that Desktop Central integrate with the cloud version as well.
Easy way to view System Uptime
Hi Guys, I’m an Desktop Central user now for almost 3 months. I love everything about it and can’t work without anymore. Bud something isn’t that useful as I like it to be. It has everything to do with System Uptime Report. In this report you can view
Endpoint Central Support for Windows Store App Patching and .APPXBUNDLE Deployment
As applications from the Microsoft Store become increasingly critical for business operations and security, it is essential to ensure they are regularly updated to address potential vulnerabilities and compliance requirements. This is particularly pertinent
Software Metering: Distinguish between Acrobat and Acrobat Reader
Adobe, in their infinite wisdom, have decided to call Acrobat "Adobe Acrobat (64-bit)" and to give Acrobat Reader the unique name of "Adobe Acrobat (64-bit)"... Would it be possible to change Software Metering so it looks in the registry for which version
Is Windows 10 smooth to use?
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Manage Engine | use german keyboard-layout directly in pxe-boot | [## 3640417 ##] PXE deployment UI error
wie like to use directly the german-keyboard layout in pxe-boot
Support for domain specific dns server
Hello We have Desktop Central installed on a central server connected to three AD servers. This server is on a network with different dns server then the three domains. That means when I try installing the agent from Desktop Central to a computer, I browse
add support for WSL
Clients in WSL should not require a license since they are no real clients and may use them from host system (Windows 10). Everything else should just work as with regular Linux agent.
Quickly Find a user and remote control their session from the main navigation menu
Hi there, It would be really useful to be able to search for users from the search button on the menu bar, so that you can quickly locate them and connect to a remote control session with them from any page. In addition, currently the only way to find
Improve Self-Service Portal Cancel Dialog UX
When closing the Self-Service portal window while software is still installing, the following dialog appears The choices of "Yes" or "No" as answers to "Do you want to abort Installation or Continue Installation" makes the result of either choice extremely
Search for a user, Remote Control directly to their session. Change from one session to another directly from the Screen share.
Hi there, It would be really helpful for those who have lots of multi session users to be able to easily search for a username (from the menu?), then be given the option to connect into the specific session that they are active in at the point of search.
Create Configuration Bundles
I'd like to submit the idea to create Configuration Bundles as I haven't found a way to create such. For Example: I want to copy a folder (portable program) to my client and create a desktop shortcut for one of those files, which just copied. As there
[Analytics Plus e-book] The IT managers' handbook for year-end IT reporting
As we're winding up this year, it's likely you're preparing your annual IT reports to present to your senior management. IT teams take up a sizeable portion of the organization's budget, and don't generate any active revenue—these factors make it crucial
[Free e-book] Solving IT problems using data correlation
Hello folks, We're happy to bring you our latest e-book on using data correlations to solve IT problems. In this e-book, we cover how data correlations help eliminate blindspots and provide 360-degree visibility into IT operations. We also demonstrate
Mac Patch/Update information to be included in the Latest security feed on the Patch management page
Hello, It would be great to include MacOS Security update information into the 'Latest Security News' feed on the Patch Management page. Thanks
Software Deployment Logic Expansion
I've came from Lansweeper system and Desktop Central Software deployment is very primitive. In Lansweeper deployment I can create steps and each step in deployment can preform different task (CMD , file check, version check.. etc..) and depending on
DUO Security 2FA support
Hello, I was wondering if there were any plans of integrating DUO 2FA support with Desktop Central. I see it is supported for ServiceDesk Plus and ADManager Plus. Thanks.
Ability to hide/dismiss "System Misconfigurations" in desktop central.
Under: Threats & Patches --> Threats --> System Misconfigurations there is currently no option to hide "misconfigurations" that do not need to be addressed. A good example is: Secure password length is not configured (must be set to 14 characters). This
Manage more than desktop
Hello Desktop central is based to manage desktop with agent setup on each assets for patching assets and remote controle Is it possible to extand management for inventory all IT assets (statics desktop assets, printers, switchs), and have also relationships
Create Exports for IP Scopes, Remote Offices and Computers
When setting up a Desktop Central server, you have the ability to import a CSV file with information. Problem is, the documentation is not clearly written and thus causes a lot of issues, errors and downtime. When migrating information from one server to another (new server/new hardware), you should be able to export the IP scope and other information in the proper format. So far, following the build in instructions form Desktop Central, i've yet to get anything to import and i won't manually import
"Total available RAM" inventory field misnamed
I'm using 10.0.433 and looking at my inventory details (Computers > Computer Details > Hardware > Physical Memory) I believe that where it says "Total Available RAM" the name is a bit misleading, as this appears to be the the maximum RAM the system could support, *not* the total that's in the system. I've checked this on many systems that have 8GB or 16GB and it always lists 32GB in this field. If this field were renamed to "Maximum supported RAM" I think it would be less confusing! Thanks!
Description of Windows 10 cumulative updates
Hi, I think it would be extremely useful if the description of Windows 10 cumulative updates could include the build number, e.g. currently a patch is called "2019-08 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4512495)" but in order to tell if this is a valid patch for a system, you need to check the build number online (https://support.microsoft.com/en-gb/help/4512495/windows-10-update-kb4512495) and then compare the build number listed there (OS Build 14393.3181) against
Force reboot after applying an install patch even if the user is not logged in
I'm trying to create an automated security update (istall patch) and force the reboot the computer after the updates have been completed, but there is only the option to force reboot after first log in by the user. Is there a way to automate and force the reboot upon the completion? Is this option only on the liscensed version or is there another peice to desktop central that I'm missing that can force the reboots after completion for me?
MSP Integration with Zendesk AND Service Desk + when dealing with multiple customers
So this is a weird question. We use Desktop Central MSP and Service Desk + MSP. My boss saw that Zendesk can utilize Manage Engine via integration. We are not interested changing to Zendesk, rather we have a client who is in our Desktop Central MSP but uses Zendesk for their ticketing system. The problem is we have many customers who are in our Desktop Central MSP (say, client 1, client 2, client 3, client 4) and we are in the process of merging everything with Service Desk + MSP. But my boss wants
Minor Tweak Suggestion To System Tray Menu
So this is a suggestion that is very minor, nothing critical, it's just to address an annoyance. So in my company's environment, when we go to open up Desktop Central we go to the system tray area, right click the DC icon and choose the open web console option. It's great. Except that stop service is immediately above this. There have been a few instances where someone, myself included, has accidentally hit the stop service option. It's not a huge deal, you just start the service back up hooray,
Software installing permeation.
I use Manage Engine Desktop Central on my company, how can I prevent users from installing any new software on their machines except the domain admins ?
Computers with/without a specific Software
Hi, I would like to suggest a change to the way the Computers with/without a specific Software report is displayed. Currently when you select a product from the list the only thing it shows are the machines the product is installed on, with the OS type and version. This is a bit limiting since there is no way to tell exactly which version of the requested software is installed, yes the option to select a version is there, e.g., Office 2007, but that does not tell you the patch level. Would it be
Enter Subject Here
Hello, We use the Desktop Central icon in the system tray to create helpdesk tickets in ServiceDesk. We would like the Subject field filled out every time a customer puts in a ticket. The issue is the default setting is Enter Subject Here. The customer rarely fills this out and we end of getting a bunch of tickets with this subject line. Is there any way we can make the Subject field mandatory to be filled out before a ticket can be submitted? Thanks, Frank
Custom Groups
Hi, Would be a good idea and nice feature if it was possible to add and create custom groups, based on a search.or even criteria like last connect time, ect. As an example I need to deploy a configuration now, but only for a group of people. There is no easy way to do that.Its a pain to create custom groups as it is now and adding and removing as well.
agent troubleshooting tool
Can we have an ability to resize the agent troubleshooting tool as I get this. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
File folder operation configuration needs "deployment settings" option
Really all configurations should have the deployment settings option available (example: custom scripts configurations need it too) We need to push a a file to a directory that wont exist until after our software deployment configuration runs with the deployments settings set between 12 - 3am Easy I thought.. I'll just set my file folder operation to run between 3 - 6am except I dont have the option to pick a deployment policy in the file folder operation configuration. That is really inconvenient!
Ability to deploy to editions of windows and not just version
It would be great if we could deploy to the edition of a version of windows such as Enterprise and not Pro Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Collect all Browers history with each asset.
Would like to have the data for all the browsers history collected with each machine. I have a powershell script that uses the browserhistoryview.exe that is available on the internet that i collected and wrote but would love to have this associated with each asset.
Power Managment
I've deployed a computer power management configuration to Windows 8.1/10 laptops to dim display after 30 minutes and turn display off after an hour but it appears to have set the display to turn off after a minute of being locked. The configuration appears to be correct and I can't see the setting incorrect within the profile on the devices but after the device is locked for a minute the screen goes off. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Being able to depoloy approved patches from the client.
It would be great if from the client you could force the instaltion of waiting approved patches This option could be turnned on or off within the automatic patch tasks. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
MDM and Active Directory user password changes = Sync!
I recently spoke with a representative from ManageEngine and asked him if they were developing - or had plans in the roadmap to develop the ability for Desktop Central MDM to automatically push out password changes from ActiveDirectory down to the phones. Blackberry has had this ability for years using their BES server software. I was very surprised to hear that they had no such plans and also that not many customers have ever brought up the question. What gives? We are a medium-sized company that
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