Hello,

    We use the Desktop Central icon in the system tray to create helpdesk tickets in ServiceDesk.  We would like the Subject field filled out every time a customer puts in a ticket.  The issue is the default setting is Enter Subject Here.  The customer rarely fills this out and we end of getting a bunch of tickets with this subject line.  Is there any way we can make the Subject field mandatory to be filled out before a ticket can be submitted?

Thanks,

Frank