Endpoint Central failover server in Azure
Primary and secondary (failover) servers run in Azure. Trying to get this to work properly but ever since the VIP was created, connectivity from the distribution servers and clients are intermittently dropping. Is creating this VIP on an Azure virtual
Desktop Central cannot see shared network printers anymore
Hi, When we want to create a configuration to deploy printers to users we used to see get a window pop up and after a while all of the printers in our domain would appear for us to select from. Now we get the message: No printers available. When I look in the serverout0.txt file in the logs directory on the DC server I can see an error: [14:54:14:458]|[01-07-2020]|[NativeLogger]|[WARNING]|[154]|[3fa972f4-8908-47d6-b0ac-b2d7ce564b6c]: EnumPrinter Failed After allocating Memory:6118| The log is huge
Abort a Restart or Shutdown in Progress
Consider this scenario: You have some clients that just installed an application or patch, or for some other reason patch manager has initiated a restart. You have configured a policy to prevent the user from canceling since generally you want machines
Any way to run scrips on an intervall? like day every day, every week, every month?
The business needs to run a process on a few computers and im trying to manage that inside EC, any way to do a configuration and run a script on intervalls? like every day, week or month?
How to disable web manager on WAN
Hi, I'm open port 443 outside internet for connect Agent, but i dont want people access website manager from outside. How to Agent can connect server without access manager website? Thanks!
Connection Error (401)
Hello guys, i have an issue with only 1 client of ManageEngine Desktop Central (i have 140 client and no issue with those). The client is offline and in Troubleshoots tool i have this error: ipaddressServer:port Failed remote Server error (401) Not Authorized.
install desktop central do'nt star application program
Desktop Central built on window 2016 server , but Desktop Central not star , can't open web center locahost:8020, whether Desktop Central can't call the apche, tomcat, nxginx, database。 How shold i solve these problems!
how to see Configurations applied to a certain computer?
I think I have found this before. this AM a user complained about having an Endpoint Central update and reboot forced on them. I'm trying to research what configuration was just applied as I don't see a recent configuration that applies to them. I think
Move Computer between Custom Groups
Hi team, Is there a script to move a computer from one custom group to another. I want to implement it as a script on the post-deployment of a APD. Best Regards, Bionid
Adding new Remote Office in Endpoint Central
Hi everyone, Do i need a domain trust between two domains if i create a distribution server to a remote office located on a different domain than endpoint central? Or only need to open port 8383 on the firewall between endpoint central and DS? Best Regards,
How To Launch An .EXE Inside a Folder?
I know this should be a simple answer but I'm having an issue with a .zipped file in a package - I've confirmed successful transfer/extraction of the zip; however, the setup.exe I need to launch is within a folder called Build. What do I put for the installation
Agent or Service Up/Down notification
Hi, Is there notification that check if endpoint Agent or Agent service is up and running or down and by that send email notifications? Maybe there is option to make this notification manually?
How to configure Endpoint Central Agent with proxy (Windows and Linux agent)?
How to configure Endpoint Central agent to use proxy settings in Windows and Linux platforms?
Help Desk Request Icon on Desktop
Greetings, I've recently deployed a "Send Request to Help Desk" desktop shortcut using the built in configurations template. It's was deployed as a user configuration. The shortcut appears on the desktop as expected, and it opens up a help desk support
Continuous running Configurations
Do you all have the same problem with your continuous running configurations (folder operation, software deployment, all types) where the configuration is pointed to a target or targets (OU, Dynamic Group, OS Version etc.) That over time it will not pick
ManageEngine Desktop Central with Netscaler not Secure Gateway OTP web page issue
Is anybody else making use of a Netscaler VPX for secure external access and not the ManageEngine Secure Gateway? Facing an issue after enabling 2FA and trying to login to Desktop central portal. the Content-type is not being set properly and the browser
Create Configuration Bundles
I'd like to submit the idea to create Configuration Bundles as I haven't found a way to create such. For Example: I want to copy a folder (portable program) to my client and create a desktop shortcut for one of those files, which just copied. As there
Self-Service Portal - Uninstall Option
Can you please add an uninstall option to the Self Service Portal on Agent PCs? Seems likely that users may change their mind, change projects, stop using a commercial app (automatically freeing a license), etc., and it would add a lot to "Self Service". Thanks!
Chrome Configuration - Browser Bookmarks
Hello, I was wanting to deploy this policy with a list of bookmarks that will be deployed to my workstations. If I use this policy, will it erase any bookmarks that are already present, and can users still add/remove bookmarks as needed? Thanks, Jesse
Copy file from client to server
Hello, how are you? Is there any way to copy files and folders from multiple clients to the central desktop server? Note: Clients are being managed over the internet, and are not on Desktop Central's local network.
Custom script to prompt for user input
Hi, I'm running endpointcentral trial and currently have a question: Is it possible to use custom script to prompt for user input such as asking his/her email address? Looking for the simplest possible solution if possible without any other prereq applications.
User Configuration Management
Situation: I have created a few 'Lower Admin' accounts and given them access to 'Static Unique Groups' which is working as intended. However, one of the lower admins wanted to push a registry configuration to a single user but he is not able to select
Multiple config changes to PCs - I have templates created
I have created templates of folder changes, registry adds/changes that I want to deploy when we image machines. I currenlty am not going to add it to poast tasks for OS deploys. Not all machines will need the changes. It will depend on the department
Desktop Central Server 2 IP from different subnets
Hello, is there an option to configure Desktop Central Server Agent to use 2 IP addresses ? My current config is server has 2 NIC. 1 NIC is LAN with gateway and DNS, second NIC is only IP and MASK (added after Server installation). In Agent settings I
Problem with Tenable IO integration
Hi When entering the keys and clicking save we just "oops something went wrong"
Report modified Configurations
Hi, I've created a scheduler (SQL) report to mail changed configurations daily. This is working fine. Now I try to get the information of last modified date and which technician modified the configuration. But i cannot figure out where this information
Send feedback to Endpoint Central from script in Custom Configuration
I have a custom script that I want to configure to run on every startup to ensure that a piece of software is installed or configured correctly on Mac machines. This is necessary because it is a security software that can be disabled on OS upgrades.
Filter alerts for 'Any software is installed on the computer(s)' to only Windows Servers
I want to use the alert for 'Any software is installed on the computer(s)' option under Inventory/Configure Alerts/Any software is installed on the computer. I attached a screenshot of where this feature is. Enabling the above feature sends me alerts
Windows 11 OS Deployment Issue
I created a windows 11 image today and when I go to create the customized deployment I am only given the option to retain existing SID as in image. Has anyone else had this issue? Is there a fix for it?
Running a BAT (using Custom Script), but weekly
I have a simple BAT that copies files from the file server to local PC's. The BAT runs fine, but my only options are to run it: Once During Every Logon During Subsequent Logon Every Refresh Cycle Is there a way to run the BAT once a week or once a m
Scripts to run at set time
I have a powershell script I have written which basically prompts the user to reboot their machine if it hasn't been for a set number of days. I am wanting this to run once a day at a specific time. If conditions are met, there will be pop up windows
API Error
Hi I am trying trial version of Desktop central and now have a problem with API. I face the following error when try to authenticate with API Explorer: { "error_description": "User is not authorized to access this API", "message_type": "authentication",
Add favorite to Chrome and Edge
I need to add a favorite to specific users chrome and Edge. Im in Configurations -> Browser But it only shows IE favorites. How can I add a favorite to the other browsers?
Where to edit email template, 2FA
Hi, We are looking for the template for below message, where can we find it? ```Dear user, One Time Password (OTP) to access the product web console is 123456 The OTP is valid for 15 minutes till Jun 16, 2022 02:53 PM (Central Server Time) Do not share
Old configuration still applying to user
I have 2 configurations that run a login script for the respective targeted OU config1 is targeted to the AUG OU in Active Directory config2 is targeted to the CCTX OU in Active Directory I place the user account in the AUG OU and the config1 script runs
how to remove macOS user from the admin group via endpoint's custom script
The following script would work when run locally on macOS's terminal, but on endpoint, script will return run successfully (possibly because I didn't specify the return code) even though user's admin wasn't revoked. The objective of the script is to find
CSR creation for a SSL
We are attempting to create a CSR in order to get a 3rd party SSL certificate imported. When attempting to create a CSR following the steps from page https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/importing_ssl_certificates.html#1._Create_CSR_and_Key_Files it
Configuration Priority
Hi Team, Has there been any progress on the numerous requests for configuration priority? I notice this question has been asked for a number of years without any real response apart from it being added to a feature request list. This for me and obviously
unable to copy files to user's PC
I'm trying to copy files using Desktop Central File Folder Operation. The destination folder is C:\users\public\downloads. However, no task gets created and nothing gets copied to the PC. The PC is online. Any reason?
Mac Agent install
Hi, we are trying to get the Mac agent installed. We are using Desktop Central Cloud Enterprise (not UEM) We can get it to install but can't get the remote control option to work. (the icon in Desktop central of the Mac's is red not green) It also will
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