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                      • Announcements

                      • New feature release: Device Timeline – Visualize, trace, and troubleshoot issues faster

                        Hello everyone, We're excited to introduce Device Timeline, a major upgrade to Endpoint Central’s DEX module that gives IT teams a clearer, more intuitive way to investigate performance issues.This is currently available for cloud users only. This feature

                      • Patch Tuesday Updates: December 2025

                        Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063

                      • Patch Tuesday Updates: November 2025

                        Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42869 - 2025-11 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5068908) (ESU) 42870 - 2025-11 Security

                      • Expanded Exploit Coverage for CVEs

                        Previously, CVE information was fetched from a limited number of sources, which caused many detected CVEs in the product to have their exploit status marked as Not Available. We have now expanded our data coverage by integrating several additional sources.

                      • Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study

                        We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint

                      • Most Discussed Topics

                      • Stop patching being deployed to computer that don't ESU license

                        Is there a way to stop patches being deployed to Windows 10 computers that don't have ESU licenses? From memory there was a patch for Windows 7 and 2012 R2 or something we deployed that stopped these computers receiving these updates that they can't

                      • Using Custom User Group with Self Service Portal

                        Hi. I am unable install packages using the Self Service Portal when using User Groups. The packages install without problems when using Computer Groups but fail with User Groups. I have tried selecting install as System User, Target User....I even create

                      • Jira Cloud Integration with Endpoint Central On-Prem

                        I'm trying get the Jira integration setup with out On Prem Endpoint Central server. Our Jira instance is cloud based. I have the API key setup and it says our Jira URL is reachable. Based on the Endpoint Central documentation on the Jira integration,

                      • How to automatically restart services when down and be alerted?

                        I would like to know how to be alerted if a windows service like RDP for example, goes down, and how to have endpoint central restart it after X amount of time, and be alerted if that fails also. Is this possible?

                      • Error User

                        Hello Support Team, We are facing an issue while performing a Domain Scan in Desktop Central integrated with ServiceDesk Plus. Error message: “FAILURE: Your account is not available in the Desktop Central to proceed this operation. Exception while assigning
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