I can't delete the new Default groups in MDM
I went to delete the new default groups in MDM and I can't seem to make that happen. I changed the default self-enrollment groups to ones that I created, but it still does not delete them.
Just had to say
What great support from Desktop Central team in getting our system patched to the latest SP. A rather long web session got it sorted. Couldn't have done it on my own. Many thanks
file transfer not working
Hi, I am facing a problem that file transfer option in desktop central is not working. While clicking on file transfer option, nothing is happening in windows xp. In windows 7 it is giving error that filetransfer.exe stopped working. What could be the issue? Regards Jobin
Changing MDM Ports
Hello, We have setup manager engine in our domain and we are now working towards getting MDM up and running but we are unable to enroll devices due to our mail server using HTTPS for outlook web access, is there any way to change the ports 443 within MDM Nat settings? Thank you
Display more missing updates as available
Hello, short Question, Section Patch MGMT --> Views = all Patches there are shown 41 missing Patches in the first Tab, but the selection of available Patches is limited to 29 Patches. Display Error? Mistake from me and my configuration? regards Maik Computop Wirtschaftsinformatik GmbH Schwarzenbergstrasse 4 96050 Bamberg Germany
HTML5 Remote Control
It would be great if remote control was HTML5-based rather than Java so support could be provided using an iPad.
MAC Address Report
Hi I need to do a report to collect all the mac address on the PCs registered on DesktopCentral, but i can't find in the custom report the field "Mac address" or "Phisical Address". thanks Stefano
Two ideas for app repository
1- Maybe I didn't find the option: Possibility to disable the mail-notification to the user when I add a new app 2- Possibility to add a not-free app without VPP File. In our company the user had the possibility to buy a business app using the company creditcard registered on the Apple-ID Thank you
Configuration template - turn off autoupdate for Adobe Flash
Hello, I already use the configuration templates to turn off autoupdate of Adobe Acrobat and Java. Could you provide a similar template for Adobe Flash (ActiveX and non-IE)?
Is there a disable Adobe Flash updater configuration template being worked on?
I tried to use this script (flashautoupdate.txt) but it did not work. I renamed the file to flashautoupdate.vbs, setup a custon script and deployed it. The script ran successfully according to DC. But my Flash setting is still set to Allow Adobe to install updates (recomended). Did I do something wrong? Is there a Disable Adobe Flash being worked on?
Service Won't Start after 80279 Update
I updated our Desktop Central installation to 80279 and now the service won't start. The event viewer shows an error that says: The ManageEngine Desktop Central service terminated with service-specific error %%-1 I'm also seeing MySQL startup events and shutdown events that correspond with the service start and stop.
Incorrect Path when adding a new Software Package
When adding a new software package, DC adds it successfully, but the path showing on the administrartion site is different than the actual path where the files were actualy uploaded. This results in errors when the package is deployed, like (Path not found) The path showing on the admin portal: swrepository\1\swuploads\SoftwareName The actual path where the files exisit: swrepository\DCSWHttpRepository\1\swuploads\SoftwareName Why is this happening and how can we fix it? Thanks,
Bulk IP Scope SQL Query
How would I be able to execute a query to bulk-import a list of IP scopes into Desktop Central? I have imported my remote offices, but no functionality exists for doing the same with IP Scopes. I have a CSV that contains my desired IP scope and the remote office name. Can a query be produced to import this, or is there an interface through which I could dump it into DC8's database? Currently I have the CSV format structured: REMOTE_OFFICE_NAME,SCOPE,SUBNET Store 585,10.50.85.0,255.255.255.0/24 This
Does ADAuditPlus audit software installs and if so, how?
I have a Remote Desktop Services server which I know a browser was installed on between certain date ranges (ServiceDesk Plus tells me this). I would like to know how to use ADAudit Plus to tell me more about this install. this can be a Report or an Alert, doesn't matter which at this point. Thanks, Steve Gray
Installation problems using .exe file and a record file (ISS)
Hi, we are running DesktopCentral 8 (build no 80277) and we have an issue when distributing an .exe application. We would like to install the application in silent mode and we are using an .iss file for a fully automatic installation. We have been testing the following variables; \\servername\DCSWRepository\Tidal\Client\setup.exe /S /f1.\setup.iss = The installation fails with an error code -2147213312 \\servername\DCSWRepository\Tidal\Client\setup.exe /S \setup.iss = The installation fails with
Save as New options
Hi, When in the configuration list one of the actions on a configuration is to save as new, would it be possible to add the options, with yet to apply targets, and with retry in progress targets. Thanks. Geoff.
Block Standalone EXE execution
Hi everybody, is there a way to block the execution of EXE file (standalone program, no installed ones) regardless the path? Example: VLC standalone (http://get.videolan.org/vlc/2.1.0/win32/vlc-2.1.0-win32.zip) Thanks
Manage Samsung SAFE powered mobiles and tablets using Desktop Central - Webinar Registeration
With the worldwide boom in mobile devices, employees in enterprises of every size are increasingly using their smartphones and tablets for work-related tasks. In response, the Samsung SAFE (Samsung Approved For Enterprise) initiative ensures the safety of work-related data by enabling enterprise-class security and mobile device management for Samsung Galaxy devices. In our upcoming webinar, “Managing Samsung SAFE Devices with Desktop Central,” you’ll learn how ManageEngine Desktop Central has partnered
custom groups
There is a feature is desktop central to create custom groups. But how can I find computers which are not belonging to any groups? Is it possible? Regards Jobin
Folder ownership chanage
Is it possible to change the ownership of particular folder using the permission management option in desktop central?. I am able to change security permission of a folder, but unable to find any option for changing the folder ownership. Regards Jobin
Remote Connection Audit
I have a quick question about auditing remote connections. If I have the "User Confirmation" disabled for a workstation, it will not show the history under Tools > Remote Control and History tab (or under the individual computer remote history - clicking the icon next to the computer name), but I can see the information if I look under Admin > Action Log Viewer and view Remote Connections. If I enable "User Confirmation", the information will show under Admin > Action Log Viewer as well as Tools
Remote Control Vmware Vmware VDI
Hi , i found a similar topic about my problem: http://forums.manageengine.com/topic/cannot-remote-control-a-virtual-machine-on-vmware-vdi-to-view-user-s-desktop Do we have any update? The problem is that i have connection(either RDP or PCoIP ) but ,not the same session of the user but a new one .If i try to log on, the user will be disconnected. Is there any enhancement about the issue? Kind regards
Remote office DS License not compatable error
Hi team We are having an issue where the SOM Remote Office shows there is an "Incompatible License for Distribution Server ". We are seeing various inconsitancies in the application at our remote sites, including, remote hosts not installing client when pushed (but will if admin logs into host and deploys), software not deploying to remote site. We have an enterprise license. Can you please investigate and advise. Many thanks
port 8027 in use.
By using "Remote Control", we get that the port 8027 in use. I solved by restarting server. It is a common problem
Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.
I'm trying to deploy an .exe application (home application) from Desktop Central to our server (Distribution Server) and i got this error message Invalid command line argument. Consult the Windows Installer SDK for detailed command line help. Below, i add the capture of the setup. This application will uninstall our home application. Any idea why it failed ? Thanks
Installed Patch Report
I need to create a report to show all of the patches that were installed on my servers for the last 90 days. I searched through the report options and seem to be missing it. Anyone know how/where this report can be created?
Software deployment: Stuck in Ready to Execture
Hi, I recently setup a patch deployment for Adobe's latest version of flash. We have a "custom dynamic group" setup that targets all the computers we are managing with Desktop Central (approx. 241 computers total). I deploy the "Configuration" using the "Deploy" button and set the schedule to "Install during startup". The status of the "Configuration" just stays as "Ready To Execute" I found this KB which explains when a "Configuration" will switch out of the ready state. As I test I have rebooted
Last Contact time for a PC and Lenght of Time on-line afterwards
I know how to obtain the Last Contact time in Scope of Management. I have not found the Last Contact Time listed for automated reports (Last Scan Time is listed). Is it possible to add Last Contact Time to the list so I can produce a report that lists both the Last Scan Time (I interpret this as meaning Last "Successful" Scan Time) and Last Contact Time? Also, does DC keep track of when a PC initially connects and how long it stays connected? I have a few sites that may have network issues
DeskTop Central8
Hi There, Is there a way I can deploy one MSI first and the run another? I mean the in the same install i.e run 1.msi then run 2.msi within the same package? many thanks Calum
SelfEnroll a device with AD authentication
Hi The self enrollment with AD authentication had an issue when i tried to use it: the device is enrolled with a profile that i deleted from MDM I tried to restart the server and clear the histoy and cache of Safari but everytime it load the old profile in the Ipad installed profile DesktopCentral Version: Desktop Central Component Version Details Desktop Central Server 8.0.2.69 Desktop Central Windows Agent 8.2.68.W Desktop Central Mac Agent 8.2.60.M MDM Android Agent 8.2.60.A Desktop Central DS
Remote control window
Hi, Is there a way in which the remote control window can be moved onto a different screen, when using a machine with 2 monitors it would be useful to be able to move the remote control window from the main screen to the extended screen, (in my case from the left screen to the right screen). Thanks. Geoff.
Microsoft rereleased Patches for Sept 2013 show original release date in DC
I have not approved all the MS patches for automatic deployment by DC becuase of the many reported errors for the Sept 10, 2013 patches. The vulnerability database was updated 9/23/13 at 7 AM Central Daylight Time. 4 Security Bulletins (MS13-067, 072, 073, 074 ) and two non-security patches were updated 9/12/13. I see no MS 9/12/13 released patches in DC. Are the listed patches in D the re-released versions or do I need to wait until they are distributed via DC? Thanks, Mike
Real-Time USB Audit Alerts....
Hi, I have seen some posts about supporting real-time USB audit alerting in the near future. This is a feature we are desperate for. There are some users we simply want to monitor rather than block. The USB audit report can only be sent daily. This greatly restricts our ability to be reactive with users who are permitted to use their USB ports.... Is there a road-map for this? We literally want to be notified immediately when certain users plug a device in to USB, and right now the only way (in
Export to csv
Hi, In the Execution Status screen there is an export to PDF, but not to csv, is it possible to have this added to all sections that are missing this. Thanks. Geoff.
Patched Computer - Windows Update still Attempts Install
I have deployed Office 2010 Service Pack 2, and it shows under the list of Installed Updates on the computer, however Windows Update on the computer keeps trying to download it still thinking that it's still needed images.
SAFE Devices Only in MDM (Samsung Galaxy S II)
Hello, we have made some tests with the Android client (MDM Manage Engine and MDM Engyne for Samsung (This one crash into the mobile)) on a Samsung Galaxy S II, but most policies and restrictions do not work. Also we have problems with the install of the client, when following the link to the enroller, request a certificate "CE MDM" that requests a password, this password cause error and does not download the client, we not be able to install, we can from Google Play directly Among them, we have
Android Agent Download
Hi I'm testing the MDM features of DC with a single device. The enrolment email comes through OK, and I add the certificate etc successfully. However, when the confirmation web page is displayed on the phone's screen telling me that the agent was downloaded correctly and to select it from the notification area, nothing is actually downloaded to the device - there's no apk available, nothing in the downloads etc. Help!
Software Deployment Install Path
Good afternoon all. I am new to MDM and playing around with some of the different features. I am having some difficulty with software deployment. We do not install to the default path in our environment. We use something like "x:\installs". I cannot find a place in the package set up or deployment setup to change the install path. Any information provided would be greatly appreciated. Regards, SC_Steve
Desktop Central - Issue with Warranty Date
Hi, I'm having an issue with the warranty date. I'm receiving this message "List of computers for which the warranty has expired." but I don't have warranty expirity date inserted. Why am I recceiving this messages? In the last friday week I upgraded the DesktopCentral to the latest version. Best regards, Rita
Problems with remote control.
Hello, I'm having a few issues with the remote control feature. I cannot connect to any computer for one of two reasons. The first is when the viewer opens but says "Waiting for Presenter" and never loads. The second won't open the viewer, but when I go back to the remote control section it says "Remote Control Port is not reachable from the client computer." under remarks.
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